excellent service and would like to say how good 'Miguel' was and 'Beyonce' were! will be going back again! more

we thought this hotel offered a great all inclusive package and the staff and service were brilliant. the only let down on the staff side was the front desk which doesn't have a seperate check in area so it can take a while if you have to wait. the beach was closed when we were there as the government are... more

My husband and I went to this hotel in hopes to lounge on the beach and soak up some sun. As you can see by the pictures, there was no beach access. The heavy construction equipment worked 24 hours a day; this was considerably noisy. The only hot meal I could manage to get was a freshly made omellette for... more

Our stay was Dec 5-12 this year and we wil CERTAINLY go back! I'll try to organize and break down into sections: 1. Food: The food here is fantastic if you're up for trying things that you'll never find at your neighborhood Applebee's. There is a lot of traditional Mexican, instead of Tex Mex, but it is clean, well made,... more

My teenaged son travelled to Mexico with his best friend and his parents and stayed at the Grand Caribe Real. The entire beach was under construction, but there was no mention of it to their travel agent, on their website beeeforehand, or anything. They discovered there was no beach after arrival. Imagine two teenagers with no beach to use for... more

I read a ton of reviews before staying at this hotel. I have stayed in several all-inclusives in Cancun before, but this time I felt compelled to try a new place. The reviews I read about Gran Caribe were mixed and now I can see why. I usually don't write any reviews myself, but I feel compelled to warn others... more

The resort was beautiful and clean and the help was excellent. We had such fun with Andrea and Javier and all the other recreation crew. The shows were great, although they always started later than expected and wish they could have lasted longer. The drinks around the pool were a little watered down, but they made anything we requested. Wish... more

We planned a quiet getaway from our hectic lives. HOWEVER, that is NOT what we got! There were dozers and excavators running night and day! The beach was closed for various reasons. Other resorts allowed their patrons on the beach however our resort did not allow you to put your feet in the water! This is VERY important to my... more

the sports & entertainment staff where fanastic, especially miguel & andrea there where outstanding team members they are very friendly, funny and most of all geninue people who are they to make your stay at cancun a special one. Its been mine and my friend connie's best holiday, i highly recommended the resort just to spend time with the sports... more