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Gran Caribe Real Resort & Spa

4.0 of 5 Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Gran Caribe Real Resort & Spa
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Gran Caribe Real Resort & Spa
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4,699 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've just had 3 weeks here after 2 weeks first time last year.... making friends and falling in love with Cancun we couldn't wait to return. The hotel hadn't changed since last year, our arrival was fab we got checked in very quickly and the bag guy Louis ( same as last year ) was a delightful welcome he remembered... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We came for a destination wedding. The beach is amazing. The food was pretty good. The service was okay, but the servers were very friendly. Our TV barely worked the whole stay. Our sheets smelled and were not changed. The pool was nice but a little small. The entertainment was great because of Mike, Aldo, Jonny and Magic. Overall, we... More

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Littleton, Colorado
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was our 1st stay in Cancun, we always go to Playa Del Carmen, we will definitely come back to Cancun and to the Gran Caribe Real Resort! The Resort was beautiful, clean, food was fantastic and the entertainment staff was fabulous!!! Thank you Mike, Magic, Jonathan, Bryan and Aldo for keeping us entertained, for all the laughs and kindness... More

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Bear, Delaware
Top Contributor
56 reviews 56 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I hate to have to say this but I doubt we will return to this resort. This was our second visit and since last year so much has gone down hill. Check in Horrible this time and horrible last time....the reception agents are always trying to get you to pay more for 'so called upgrades'. last year was terrible -... More

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Omaha
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our 8th Stay & we noticed a few changes, some good some bad, the Location is Awesome, the food (depending on where you eat) is good, the Staff is Fantastic, from Daniel, Maclevio & Sweet Rubi Always Smiling & taking care of us, the beach & view is spacious & fabulous, rooms were Very Clean & bell maintained... More

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Halifax, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a visit to Cancun. We were a group of 7 girlfriends celebrating our collective 40th birthdays. The beach is absolutely amazing, water is so warm, easy to find beach chairs. Service from the beach bar was great. We had seaside massages, all 7 of us at once at it was amazing! Thanks to Elena for the excellent... More

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Miami
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

likes: friendly and efficient service pools and pool areas location property very well maintained and clean kids activities shows and live music room was good so was the mattress pillows plenty of towels minibar well stocked drinks where good too although they don't have premium brand liquors (except at 6th floor lounge) it is really a lot to do in... More

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Syracuse, NY
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had an excellent experience on our first trip to Cancun. The service was outstanding and the place was spotlessly clean. The staff was very genuine and went above and beyond to exceed our expectations. Food was very good with an abundance of choices. Great service was provided by many area. The entertainment and sports team really stood out. Mike,... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband & I stayed here for our honeymoon several years ago & it was amazing! One thing that has stuck with me though & I have searched, but can not find, are the peanuts!!! They were crunchy and a little spicy & one of the waitresses showed me they came in a big yellow bag. Please help me find... More

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hurghada
1 review
3 of 5 stars Reviewed 1 week ago

Sorry I've stayed at better 3*.Rather noisey,doors to rooms slamming shut.Also 4 large fans outside by the children's swimming pool which you could hear in the room.Had to have tv on all the time to drown the noise out.We asked to be moved was offered a room two doors down which you could still hear the fans.We was also offered... More

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Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style
#24 Business Hotel in Cancun #26 Family Hotel in Cancun #28 Romantic Hotel in Cancun #30 Luxury Hotel in Cancun #34 Top resorts Hotel in Cancun #39 On the Beach Hotel in Cancun

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