We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Cancun hotels

Gran Caribe Real Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Gran Caribe Real Resort & Spa to your Saves list
Gran Caribe Real Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
75%
Ranked #47 of 174 hotels in Cancun
A recent review
3 of 5 stars reviewed 2 days ago
lakisha f
  • Overview
  • Reviews (4,549)
  • Photos (4,310)
  • Similar Hotels
  • Amenities
  • Q&A (8)
  • Room tips (659)
  • Location
  • More
Write a Review

4,549 people have reviewed this hotel

Traveler rating
    2,095
    1,303
    516
    343
    292
See reviews for
1338
1203
42
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (659)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

Too many college students partying all night. Had one drunk try to enter our room at 4 a.m.! Front desk assistants are not accomodating. Check in was a nightmare. Spend your hard earned money elsewhere.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very small resort. Pools to small for my liking. If you have really small children they have a cute little water park in the other pool. Beach was amazing. Plenty of chairs & good waiter service. The rooms were nice & very clean. All the restaurants had great service. The Mexican restaurant had great food. Found the buffets to be... More

Was this review helpful? Yes 2
Bountiful, Utah
Contributor
15 reviews 15 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Resort grounds are nice. Very good beach for Cancun. Waves and nice sand on the beach. If you have stayed in Cancun in a few different hotels you know what I mean. Rooms need a little work. Very good ac in them to keep you cool. They will book you in a bad room to get you to upgrade. Glad... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What a place and unbelievable location. Just had 11 nights here and can't fault the staff and hotel. Big thanks to the entertainment team, Magic, Jonatan, Brian, Aldo and the others. They work so hard and made my families holiday. Food brill and drinks flow all day and night. Most on Family, Manchester, England.

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This year we were in Punta Cana, at Iberostar and had been to Cancun, at Dreams. The overall experience at Gran Caribe Real is lacking and rates this property a two star in my book, when compared to these other two properties, and our recent experience in Punta Cana. Check-in was uneventful, but I understand some of the comments regarding... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This hotel is not at ALL what it looks like on the website. I stayed 8/11-8/16/14. The pictures are NOT like the rooms. We had to change rooms immediately after arrival. Black mold on ceiling, shower flooded the vanity area, the rooms smelled musty. The 2nd room had white ants EVERYWHERE, I had to literally look under the sheets to... More

Was this review helpful? Yes 1
San Francisco, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

There is nothing like Gran Caribe Real. Its the best choice for families with young kids. The personnel bends over backwards for the client. Rooms are gorgeous, clean and fresh. The all inclusive, its definitely all inclusive. Theres nothing like the food, sooooo delicious!!!! Different menus, fresh food. They will even cook baby food for your baby, if needed! Beach... More

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the GCR on August 10th and departed on August 16th. The Gran Caribe is mid-size in comparison to other all-inclusives in Cancun. The facilities seemed to be mostly geared towards families with small children. There are 2 pools which are somewhat small but still accommodating. There is a pirate ship and water slides for children, which my... More

Was this review helpful? Yes
MEMPHIS
1 review
5 of 5 stars Reviewed 5 days ago NEW

We just returned from your property last month. This was our fourth time. We loved our Jr Ocean Front Suite. We could sit on the balcony see everything several beautiful weddings. The water is beautiful. The suite large, bedding great, coffee pot , drinks furnished everyday. Our room was very nice, clean, the shower was big enough for several people.... More

Was this review helpful? Yes
Hyattsville, Maryland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This is a 2 star hotel. I stayed at Gran Caribe Junior Family Suite from Aug 11-Aug 15. This was actually my second time to Mexico. I convinced my parents and siblings to join me on this vacation. Let me start with the drinks being so nasty. You literally have to ask the bartender to put some extra patron in... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Gran Caribe Real Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Gran Caribe Real Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Tingo, Caribbean Online Mgt Corp., Travelocity, getaroom.com, Despegar.com, BookingOdigeoWL, Priceline, Otel and Venere so you can book your Gran Caribe Real Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel

4,310 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3686)
Viewed
Hotel & grounds (652)
Viewed
Pool/beach area (835)
Viewed
Room/suite (422)
Viewed
View from room (191)
Viewed
Business center/function rooms (24)
Viewed
Dining (239)
Viewed
Bathroom (27)
Viewed
1:16
Videos (7)
Viewed
Family/play areas (69)
Viewed
Other (1220)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (574)
Viewed
Amenities (137)
Viewed
Beach (30)
Viewed
Family Suite (63)
Viewed
Junior Suite Ocean View (62)
Viewed
Kid's Pool (11)
Viewed
Pool (44)
Viewed
Restaurants and Bars (138)
Viewed
The Hotel (89)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cancun with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Cancun #26 Family Hotel in Cancun #28 Romantic Hotel in Cancun #30 Luxury Hotel in Cancun #33 Top resorts Hotel in Cancun #38 On the Beach Hotel in Cancun
Hotel Class
Number of rooms
455

Questions & Answers

See which rooms travelers prefer