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Gran Caribe Real Resort & Spa

4.0 of 5 Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Gran Caribe Real Resort & Spa
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Gran Caribe Real Resort & Spa
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4,988 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alton, Iowa
2 reviews
5 of 5 stars Reviewed today NEW

Poolside: drinks available by staff while lounging, soaking, or playing volleyball Gorgeous views, fabulous ocean fun and sun with Trade Winds bar on the beach with staff to serve you in your lounge chair Gran Caribe Real Resort and Spa is located within 15 minutes walking distance to market Lobby lounge: look for Ignacio for "specialty" drinks Great activity staff:... More 

Was this review helpful? Yes 1
New Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel for 6 nights in January 2015. We had the Junior suite Oceanfront with the all inclusive package. It was the best decision we took. Our room was on the second floor facing the sea. The only sound we could hear at night was the sea, and it was best thing for putting us to sleep.... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been traveling for many years to Cancun (mostly for business) and the Gran Caribe Real is an excellent option. The staff is excellent and the rooms are large and comfortable. Although I have never stayed for a family vacation, I can say it is a very family-friendly hotel.

Was this review helpful? Yes 2
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear McJax: Thank you very much for you lovely review and hopefully you will give us the opportunity to host you for a family vacation sometime soon. More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a great experience at this amazing hotel. Great value for money, although we were looking out to a car park, we were also on a tight budget. The staff were all amazing and friendly and were more than happy to help us with anything we needed. The 24 snack bar was awesome after a night out on the... More 

Was this review helpful? Yes 1
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear Mardzz: We are glad to have met your expectations especially since you came halfway around the world to stay with us. Thank you again for reviewing our resort and hope to see you back soon More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for my 35th birthday and I really don't have any complaints. The beach area is nice and convenient and they rooms were clean and comfortable and the staff was very kind. However, the food wasn't that great. It was decent, but that's to be expected for an all inclusive place. There are several great restaurants nearby including... More 

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Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear Kyle L: First of all, Happy Birthday again and thank you for choosing our resort for your birthday vacation. We are glad that your overall impression was a good one and rest assured that we keep working on the variety of the food selection. More 

Fridley, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a wonderful resort! The staff was all so willing to do whatever they could to please us. We had a spacious room and the service was excellent. We were within walking distance of the discos, and the bus service was also easy to use. We had five places to eat with delicious food. The bartenders, Enrique and Charlie... More 

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Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear Jeanne O: Thank you so much for your lovely review. We couldn´t be happier to have exceeded your expectations. We will gladly pass on your comments to the upper mentioned staff. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have been in Cancun many times, but this Hotel has best staff. Staring with Angel Puc at front desk and finishing with Maria in housekeeping. I want to say special thank you to the restaurant Gaviotas staff JESUS Hurtado,FERMIN,Lili,Felix,Lino,Abel. This people mad our vacation very special

Was this review helpful? Yes 1
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear Yura G Thank you for mentioning our staff and we are happy that they could make a difference. We´ll pass on your lovely comments. See you soon. More 

Nova Scotia, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Let me simply say my daughter (16) and I were first time travellers to Cancun and were very pleased with the hotel room, grounds and service. We chose to stay at the Gran Caribe Real based on advise from our travel agent. It's an excellent hotel for the whole family. Lots of activities from morning to night for children, teens,... More 

Was this review helpful? Yes 1
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear Carlon M We couldn´t be happier to have met your expectation especially being this your first time to Cancun. Allow us to be your “home away from home” for many years to come More 

Kenova, WV
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently visited Cancun and stayed at Gran Caribe with my husband and our four teenagers. We got separate rooms because it was cheaper and it worked out perfectly. They placed us only one room apart. We purchased transportation through Best Day Travel and they made it a breeze to get back and forth to the hotel and airport. The... More 

Was this review helpful? Yes 1
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear April S: Thank you reviewing our resort. We are glad that your overall impression was satisfying. Rest assure that we will look into the reservation system in order to avoid any disappointments. Thank you again More 

Petersburg, Michigan, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Employees extremely hard working and very friendly; eager to please. We upgraded the room once we got there to the 6th floor with a view overlooking the lagoon. By upgrading we were entitled to use room service once per day but did not take advantage of this service. The room wasn't all that big but we weren't there to stay... More 

Was this review helpful? Yes
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Dear Cindy E: The fact that you would recommend us shows that you were pleased with your stay in our resort which is the most important thing to us. Thank you for letting us know how your experience was and hope to welcome you back sometime soon. More 

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Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Very good(22)
  • Great time(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
Number of rooms: 455
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, BookIt.com, Caribbean Online Mgt Corp., Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Gran Caribe Real Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Business Hotel in Cancun
#26 Family Hotel in Cancun
#28 Romantic Hotel in Cancun
#30 Luxury Hotel in Cancun
#37 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun

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