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Gran Caribe Real Resort & Spa

4.0 of 5 Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Gran Caribe Real Resort & Spa
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Gran Caribe Real Resort & Spa
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4,731 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dawson Creek, British Columbia
2 reviews
4 of 5 stars Reviewed yesterday NEW

My visit to cancun was made amazing by the staff at the gran caribe cancun...starting with Minerva my Best Deals rep...friendly and very helpful, Minerva made all our excursion arrangements. Then i had the pleasure of meeting the pool concierge Patty...any in hotel events Patty was quick to inform me of and very accomodating if there were changes that needed... More

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Brisbane, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

We flew from Brisbane, Australia and met up with friends from the u.k in the first week. As seasoned travellers we were very pleased on arrival at the service provided by the staff. We upgraded to the junior sea view rooms at a very low cost, our upgraded room was exactly the same room as our normal room, but with... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just got home from our great stay at Gran Caribe Real resort. It was wonderful time! The staff was always so friendly and helpful. Everyone there go out of their way to make your stay wonderful. we definitely want to say a special thanks to the entertainment staff Mike,Aldo,Jonny,and Majic they are awesome!!!!!!! They always had great games and entertainment... More

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Panama City, Panama, Panama
1 review
3 of 5 stars Reviewed 2 days ago NEW

Good Hotel, good service. Special Thanks to Daniel, awesome waiter! And to the beach bar folks, you guys Rock! It is an all inclusive hotel, but after midnight, you either drink in your room or at a small snack bar in the back of the hotel. You should have an overnight Bar available.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

A few staff members were absolutely fantastic (felicia, Toni, Mac, Norma). We came here to get married and from start to finish it was just amazing. Although on our wedding day I was very disappointed.... My fault I left the safe open by accident with all the excitement and overwhelm ment on my wedding day later to find that my... More

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Bude, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I booked the Ocean View Junior Suite through Expedia, only a couple of days before leaving. This was the most reasonable rate at the time and what we received was excellent value for money! Upon arrival we were greeted by the 'Bell Boys' who took our bags for us and kept them safe while we checked in... More

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed 3 days ago NEW

Just returned home from Gran Caribe Real. Although the beginning of the week was rainy the animation staff went above and beyond to keep all ages entertained. Special shout out to Foxy Magic Aldo Jonaton and mike. . Also got to spend some time with Tala from kids club. And Anita at the lobby bar always made sure we had... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Absaloutly love this hotel got married here 2 years ago come back for out second wedding anniversary did not let us down, the whole experience is jus fab, special mention to the entertainment staff mike Aldo jonny Magic they were fantastic also special mention to Big Mac and Daniel for there great service the hotel is beautiful well done and... More

Was this review helpful? Yes 1
Clifford, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

just got back october 24th from this awesome resort.rooms were big,clean...lotsa room for 3 people.the food was great.andrea was wonderful in room service(she took our order every morning).the entire staff take VERY good care of you & treat you like family.i love them all.especially MAGIC on the entertainment staff....what a sweetheart!!!we had an issue with our spa services...was quoted a... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We will never forget the fairytale which became real at our trip to this resort! The wedding package was completed by the perfect co-ordinator Paty Ulloa. The entertainment provided for our 29 guests by Mike, Aldo, Magic & Mickey was unbeatable in any other all-inc venue we have stayed. The luxury, expertise, welcome & massage given by the girls at... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
Number of rooms: 455
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Expedia, Hotels.com, TripOnline SA, Agoda, Travelocity and Tingo so you can book your Gran Caribe Real Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel

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