We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Caribe Real Resort & Spa

4.0 of 5 Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Gran Caribe Real Resort & Spa
Professional photos View all
Browse nearby
Write a Review

5,109 reviews from our community

Traveler rating
    2,386
    1,450
    593
    360
    320
See reviews for
1,546
1,357
49
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (798)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5109)
  • Mar-May only
    (1346)
  • Jun-Aug only
    (1146)
  • Sep-Nov only
    (1117)
  • Dec-Feb only
    (1500)
All months
Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very Nice Smaller and Simple Resort. First, let me say that the only purpose for our trip was to get away and relax. Mission Accomplished!! This resort is a nice simple resort that is easy to navigate and set up nicely. It is well maintained and clean. If you are an experienced traveler, as we are, you will probably rate... More 

Was this review helpful? Yes
New York, USA
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Traveled from New York to Cancun to attend a family wedding and the entire one week vacation was a delight at this all inclusive (yes you wear a plastic wristband for the week, but oh well). The chapel wedding service was perfect overlooking the sea, and the outdoor rooftop wedding was extraordinary, albeit windy. The accommodations were perfectly clean overlooking... More 

Was this review helpful? Yes
Nova Scotia, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We traveled to Cancun for the first time last April with friends for a week. We flew with West Jet, they were awesome! Upon checking in the first thing we were asked was to upgrade our room for 470 a day, before we even got to see our room. Our room was not that great, small shower and a terrible... More 

Was this review helpful? Yes
New York City, New York
1 review
3 of 5 stars Reviewed 2 days ago NEW

Pro's: Macalovio or Macalobio or Big Mac as we called him, the waiter on the beach, was the friggin best!!!!!!!!!!! By the first day, we were all on a first name basis with him - he didnt miss a beat - we never even had to ask for drinks because he would just keep them coming! He was so attentive,... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Mike, jonny, jimmy, roberto, daly. Full of energy, friendly & engaging. Able to help w/Amy questions. Especially MIKE. loved his whistle. We had a most memorable trip there. The beaches were awesome. We had a favorite waiter & bartender. They also took excellent care of us. They helped us set up 2 different dinners on a days notice for 19... More 

Was this review helpful? Yes
Victoria, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My Fiance and I stayed at Gran Caribe Real to celebrate our Engagment in early January. The workers blew me away with the warm hospitality. Special thank you to the house keeping staff, and bar service. If you tip often, they will treat you extra special, they will remember you. Our first night we stayed in an extremely noisy room,... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Nice clean hotel with a very friendly staff. I would recommend it to family and friends. It is located in an area I felt very safe to be at. There is plenty of shopping, clubs and restaurants in the area. From spa department we would like to thank Maria & Liliana. They were the BEST. From the lobby bar we... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Gran Caribe in early January 2015. The resort is very clean and is constantly being groomed by the staff. The rooms are very spacious for an all-inclusive. There are 5+ restaurants. During our stay we had absolutely no complaints about the food. There was a nice variety of food each day at the buffet restaurants. The Mexican... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great food at buffet and restaurants. Poolside and beach activities were great. Special thanks to the entertainment staff for making the trip very fun. Thank you, Daly, Jimmy, Roberto, Jhonny, and Mike for making the trip even more memorable.

Was this review helpful? Yes
Massapequa, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

Incredible trip. Hotel location was central to all activities. Excursion offerings are varied and offer alot of great choices. Entertainment Staff - Medalia, Daly, Jimmy, Roberto, Mike, Jonathan - were very friendly and helpful. They made the daily activities FUN. Great group of people. Olympus Travel Coordinator - Mario Contreras - stationed in hotel was very friendly and helpful. He... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Gran Caribe Real Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
Number of rooms: 455
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, BookIt.com, Orbitz, Caribbean Online Mgt Corp., Hotwire, getaroom.com, Agoda, Odigeo and Tingo so you can book your Gran Caribe Real Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#28 Romantic Hotel in Cancun
#29 Luxury Hotel in Cancun
#35 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun

4,655 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4024)
Viewed
Pool/beach area (944)
Viewed
Hotel & grounds (728)
Viewed
Room/suite (480)
Viewed
View from room (221)
Viewed
Family/play areas (80)
Viewed
Dining (273)
Viewed
Business center/function rooms (25)
Viewed
Bathroom (29)
Viewed
1:16
Videos (8)
Viewed
Other (1236)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (574)
Viewed
Amenities (137)
Viewed
Beach (30)
Viewed
Family Suite (63)
Viewed
Junior Suite Ocean View (62)
Viewed
Kid's Pool (11)
Viewed
Pool (44)
Viewed
Restaurants and Bars (138)
Viewed
The Hotel (89)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (12)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay