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Gran Caribe Real Resort & Spa

Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Gran Caribe Real Resort & Spa
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Gran Caribe Real Resort & Spa
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5,185 reviews from our community

Traveler rating
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    605
    361
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a GREAT resort! I'm just getting back from a quick stay at this resort. It was fantastic! Here's the juice you wonderful readers are looking for! :-) I booked through Delta Vacations and received upgraded bracelett (black band) and room amenities. You receive a nice refreshing drink upon arrival as you get checked in. And, you can ask... More 

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Wilmington, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Really enjoyed the week. Mike, Jonny of the entertainment staf did a great job. Very helpful, gave us a great bike tour, and made pool time fun. Food could be a little better. Marie resturant was the best.

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Albany, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I believe the best way to honestly assess a resort the size of the Gran Caribe Real is to break it down into parts. Part 1: Check In Upon arriving at the Gran Caribe Real Resort & Spa, myself and my partner were escorted away from the main lobby to the 6th floor for "VIP Check-in." No need for the... More 

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Was this review helpful? Yes 5
Riverside, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

This resort is absolutely amazing. The staff is excellent and more than willing to accommodate the guest's needs. The entertainment staff (Magic, Jonny, Charlie, and Mike) were very entertaining and amazing. We stayed at this resort for a wedding and it was absolutely beautifully done. The resort is very family friendly. We took our kids and they had a blast... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I went there for our honeymoon. Upon arriving we upgraded, very worth it.we had an ocean view with their own balcony jacuzzi and full amenities. the staff was very friendly very helpful and a tentative to every need. Hilario , Felipe, Ramon, and Tony truly went above and beyond to make sure anything my wife and I... More 

Was this review helpful? Yes 3
Burlington, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Usually I don't write reviews but today I took a biking tour with Daly.....and I thought that she deserve to be recognize as person with very pleasant personality and great communication and peoples skills .....she took extra time to show me around, and was externally friendly and I am looking forward to spend more time with her and others from... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We vacationed at this hotel during March break , if you are on a spring break then this hotel is totally meant for you . But if you are a family trying to have a relaxed family vacation then you are in for a surprise. The hallways are very noisy , if you book the gran rooms which are on... More 

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Alton, Iowa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We never have been to Mexico before and were very pleased with our first time visit.everyone at this allicusive resort treated us like kings and queens. The food was great and loved the mango tangos.we were always served quickly and with a smile. We had a couples massage by Maria and Marcella it was heavenly I highly recommend them The... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was friendly, the hotel was very clean and overall we would go back to this resort. The room was equipped with a hair dryer and large magnify mirror for makeup. I would recommend this resort.

Was this review helpful? Yes 2
ontario canada
Top Contributor
61 reviews 61 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Two families (total of 12 of us) stayed here in mid-February. We loved it! When we arrived we were all assigned rooms (6 in total) that were separate from the other hotels rooms. These rooms were located near the 24 lounge and up a set of stairs (about 12 stairs) that we needed to carry our luggage up ourself….no elevator!... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Sunset grill(32)
  • Lobby bar(26)
  • Room service(22)
  • Ocean views(20)
  • Great time(18)
  • Junior suite(18)
  • Very good(16)
  • Entertainment staff(15)
  • Pool area(15)
  • Water slide(10)
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