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All 174 Cancun hotels

Gran Caribe Real Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Ranked #47 of 174 hotels in Cancun
A recent review
3 of 5 stars reviewed 2 days ago
lakisha f
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4,549 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (659)
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English first
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

Too many college students partying all night. Had one drunk try to enter our room at 4 a.m.! Front desk assistants are not accomodating. Check in was a nightmare. Spend your hard earned money elsewhere.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very small resort. Pools to small for my liking. If you have really small children they have a cute little water park in the other pool. Beach was amazing. Plenty of chairs & good waiter service. The rooms were nice & very clean. All the restaurants had great service. The Mexican restaurant had great food. Found the buffets to be... More

Was this review helpful? Yes 2
Bountiful, Utah
15 reviews 15 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Resort grounds are nice. Very good beach for Cancun. Waves and nice sand on the beach. If you have stayed in Cancun in a few different hotels you know what I mean. Rooms need a little work. Very good ac in them to keep you cool. They will book you in a bad room to get you to upgrade. Glad... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What a place and unbelievable location. Just had 11 nights here and can't fault the staff and hotel. Big thanks to the entertainment team, Magic, Jonatan, Brian, Aldo and the others. They work so hard and made my families holiday. Food brill and drinks flow all day and night. Most on Family, Manchester, England.

Was this review helpful? Yes 1
New York City, New York
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This year we were in Punta Cana, at Iberostar and had been to Cancun, at Dreams. The overall experience at Gran Caribe Real is lacking and rates this property a two star in my book, when compared to these other two properties, and our recent experience in Punta Cana. Check-in was uneventful, but I understand some of the comments regarding... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This hotel is not at ALL what it looks like on the website. I stayed 8/11-8/16/14. The pictures are NOT like the rooms. We had to change rooms immediately after arrival. Black mold on ceiling, shower flooded the vanity area, the rooms smelled musty. The 2nd room had white ants EVERYWHERE, I had to literally look under the sheets to... More

Was this review helpful? Yes 1
San Francisco, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

There is nothing like Gran Caribe Real. Its the best choice for families with young kids. The personnel bends over backwards for the client. Rooms are gorgeous, clean and fresh. The all inclusive, its definitely all inclusive. Theres nothing like the food, sooooo delicious!!!! Different menus, fresh food. They will even cook baby food for your baby, if needed! Beach... More

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the GCR on August 10th and departed on August 16th. The Gran Caribe is mid-size in comparison to other all-inclusives in Cancun. The facilities seemed to be mostly geared towards families with small children. There are 2 pools which are somewhat small but still accommodating. There is a pirate ship and water slides for children, which my... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We just returned from your property last month. This was our fourth time. We loved our Jr Ocean Front Suite. We could sit on the balcony see everything several beautiful weddings. The water is beautiful. The suite large, bedding great, coffee pot , drinks furnished everyday. Our room was very nice, clean, the shower was big enough for several people.... More

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Hyattsville, Maryland, United States
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This is a 2 star hotel. I stayed at Gran Caribe Junior Family Suite from Aug 11-Aug 15. This was actually my second time to Mexico. I convinced my parents and siblings to join me on this vacation. Let me start with the drinks being so nasty. You literally have to ask the bartender to put some extra patron in... More

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Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel

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Pool (44)
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The Hotel (89)

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Room/suite (9)
Dining (3)
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