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All 172 Cancun hotels

Gran Caribe Real Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Ranked #51 of 172 hotels in Cancun
A recent review
4 of 5 stars reviewed 3 days ago
Sheri H Redding, California
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4,479 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (638)
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English first
Prince George, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

We went for a friends sons wedding in April 2011 not 2014 (wouldn't let me pick a further date). It was our first trip to Mexico. We had no choice but to go to this resort as it was already booked for us. Nice hotel although they screwed up some reservations for the wedding and the couple got put up... More

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Redding, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was our 3rd stay at the Gran Caribe & once again had a great time. We had been staying at the Gran Puerto Real but because it was so spread out I had a hard time getting around there & the Gran Caribe was so kind to find us an awesome room where there isn't so much walking. We... More

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Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This was our 5th time to stay at the Gran Caribe and after the experience we will never go back there. One room stunk like dirty feet and they brought in a fan for 4 hours. We had upgraded to the highest level room and we were unable to get reservations at any restaurant other than the Buffett. I tried... More

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Greeley, Colorado
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were excited to stay here based on the reviews I read but unfortunately it did not live up to them in my opinion. When we arrived the staff was friendly and attentive as advertised. Our first room was in what seemed to be an older un-remdolded section of the hotel (2816). The room was sparsely decorated and when I... More

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San Jose, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family 1st trip to Cancun with Gran caribe real was amazing.Great food,outstanding service from every single employees.like Jesus,Juan-captains-Jessica ,Cesaz@Gaviotas.Adrian,Lily Mary max David @albatros.Pablo@Sunset and Anthony Taco @dinner on the beach and many more...

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had the time of my life at the Gran Caribe Real Resort & Spa recently. Not only was the hotel beautiful with plenty of amenities but the staff was extremely hospitable. The is something to do here for children of all ages and many events for adults. Everything is within steps so you do not have a long haul... More

Was this review helpful? Yes 1
Everett, Massachusetts
1 review
1 of 5 stars Reviewed 4 days ago NEW

Not a good experience at all!! The A.C. was broken, it was incredibly hot so no one sleeps in 100 degree weather. The food wasn't great. Also what we thought was a V.I.P package ended up being a very small and cramped bedroom for 4. We asked why our rooms changed and she said that our V.I.P was at home... More

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New York, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent 4 nights for a family wedding that included over 100 guest.I liked that the hotel was not so spread out that you couldn't find anyone,It was a great hotel to mix and mingle, some hotels are so spread out that you feel like you are on a totally different vacation than the folks you came with because you... More

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Anderson, Indiana
1 review
4 of 5 stars Reviewed 5 days ago NEW

We were not real impressed at arrival to the resort. All we heard at check-in was upgrade, upgrade, and upgrade. When we turned them down, it was as if we became 2nd class citizens. Getting us in our room no longer was a priority in the front desk's eyes, it seemed. It did not get any better at the guest... More

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Plano, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked my daughters wedding a year in advance for 37 people. Upon arrival we were all encouraged to upgrade to the next door Hyatt for a very reasonable price. Unfortunately, a few of our rooms were already occupied, and we had our 4 year old grandson arriving the next day and some of us couldn't move. I was a... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Cancun #26 Family Hotel in Cancun #28 Romantic Hotel in Cancun #31 Luxury Hotel in Cancun #36 Top resorts Hotel in Cancun #41 On the Beach Hotel in Cancun
Hotel Class
Number of rooms
455

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