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All 175 Cancun hotels

Gran Caribe Real Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
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Ranked #46 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Alice S Nottingham, United Kingdom
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4,333 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (601)
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English first
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I don't know why all these people are complaining about this hotel. We were upgraded for free when we arrived and were given an ocean view room on the ground floor. It was perfect for us, although we only had one bed and a sofa between 3 of us. There were people coming in making a noise at all times... More

Was this review helpful? Yes 1
Cancun, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I am a Cancun local who had the honor of attending one of my childhood friends' destination wedding that was at this hotel yesterday. First and foremost they regretted to inform my friends that this week was Mexican spring break and their hotel was filled with loud, drunk spring breakers and the beach was covered with crazy stages with loud... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I am currently staying at this resort and it is absolutely terrible. We've switched our rooms 3 times already because we were supposed to get an gran junior ocean view room but there was no ocean view. We paid extra for an upgraded room and the rooms that are not upgraded are nicer than ours. Our friend was literally thrown... More

Was this review helpful? Yes 2
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This is not a 5 star hotel (3 or maybe 4). Hotel needs to be refreshed even though they say it was -just the outside or the luxury rooms maybe! Changed rooms 4 times in 2 days: mould (family Junior suite), ant infestation (beachront suite), no AC, rusty lampshades, jammed patio doors and noisy spring breakers yelling at 4 AM... More

Was this review helpful? Yes 1
Montreal
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Hotel has to be one of the best that I've ever stayed at. They truly care and it shows. From the moment we checked in, till the moment we checked out. They restaurants are amazing. Especially the "A la Carte" restaurant, which requires a reservation.

Was this review helpful? Yes 3
Chester, Nova Scotia
Top Contributor
63 reviews 63 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I have just returned home from a 2-week stay at the Gran Caribe Real (march 26-April 9th, 2014). This was our 3rd year at this resort, and we are always VERY sad to leave as we have come to call the GCR our “second home”! We purchased our Real Club Membership 3 years ago and we are... More

Was this review helpful? Yes 1
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Just returned from a week vacation at the Gran Caribe Real, have to say me and my friend had a great time! Beautiful hotel, great food & drinks, beautiful beach lots of waves!! What made our trip that much more enjoyable was Aldo Barrera from the animation team, he took us out and made sure we had a good time... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I will start the review with saying that I thoroughly enjoyed my time at this hotel! Rooms were spacious and comfortable with personal balconies. They are not complete with 'modern' decor, but I wouldn't call it outdated either. It was well maintained and the rooms were always extremely clean. Great main pool with a raised platform area which makes it... More

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Fredericton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent a week with my girlfriend at the Gran Caribe Real in March 2014. Overall we thought the resort was well kept. We chose the Beachfront walkout room, so I can only comment on that room category and Royalty Service inclusion package. We thought the room was fabulous, by far the best beachfront room we've ever stayed in anywhere. Beautiful... More

Was this review helpful? Yes 1
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

Friendly T Gracias for sharing your experience and we are pleased to hear that our associates delivered the excellence service you deserve. We thank you for recognizing our associates. We hope to see you here again. Best regards More

Snellville, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this property last year for my 15 year wedding anniversary. I was very nervous because I had over 25 guest because my hubby and I renewed or vows! All I can say was everything met my expectations! I didn't have to do anything the wedding planner was Amazing! I'm hard to please and I swear this resort... More

Was this review helpful? Yes
Antonio M, Gerente at Gran Caribe Real Resort & Spa, responded to this review

• Trakida M See you the next year on your 16th anniversary for make more memories. More

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Hotel Summarization (Beta)

What travelers say

  • Sunset grill(38)
  • Lobby bar(29)
  • Room service(28)
  • Ocean views(24)
  • Great time(22)
  • Very good(22)
  • Junior suite(21)
  • Entertainment staff(17)
  • Pool area(15)
  • Water slide(12)

Additional Information about Gran Caribe Real Resort & Spa

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Cancun
#28 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Luxury Hotel in Cancun
#35 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gran Caribe Real Resort & Spa 4*
Reservation Options:
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Also Known As:
Caribe Real
Gran Caribe Real
Gran Caribe Real Cancun
Cancun Gran Caribe
Grand Caribe
Caribe Real Resort Spa
Gran Caribe Real Resort
Gran Caribe
Gran Caribe Cancun

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