Staff were overall very friendly and accommodating. The rooms,common areas and pool areas were kept very clean. A single bump is with a very aggressive concierge who taking no for an answer was not an option. We started finding methods to avoid him as he became rude in his confrontation. The food was ok, drinks good, spa great! Views from... More

We have been to this place three times now and have loved it everytime. The price is good, although the beer could have been colder and Corona choice. The cleaniness was always spot on, never seen anything out of place. What we liked the most is the entertainment, by the pool and the shows at night. They have a tribute... More

I don't think "Dirty" stayed at the same hotel! The pools were always sparkling clean. But I want to first give a tip about getting to the hotel. I read through a lot of the reviews before choosing this hotel and many tips were very helpful. But no one mentioned how to get from the airport to the hotel. This... More

This was our 5th time to the Cancun area and the hotel was terrible. We have stayed at hotels that had a lower star rating than the GR Solaris and they were much better. Don't waste your money. The food was terrible. There was one restaurante to eat at for dinner and you have to wait in line to get... More

This was our first trip to Mexico and we loved it. The hotel is located in the beginning of the hotel zone(closer to the airport) so it's quiet and peaceful. We had a large room with a great view on the pool area and the beach(ocean view room). Their pool has a swim-up bar, there's also another pool with a... More

The pool was dirty every morning AFTER the workers "cleaned" the pool. There was garbage floating and clumps of hair and slime daily. Front desk workers were not nice. The beds were ridiculously hard. Would never recommend and never go back. More

We went to the GR Solaris in January 2012 for the second time, for an adult couples getaway. Our first trip was two years ago, in January and it was just as nice. This time we got a free upgrade from a standard room to an oceanfront as we were returning customers. We ended up paying another $150 for a... More

Not true 5 star luxury, but solid value. The location can be a bit better - it's at the southern end of the hotel zone with the older hotels. Takes a while to get into town and the party strip if that's your thing. Clean comfortable rooms with great views. We upgraded to Oceanview, which gave a 60 degree unimpeded... More

Booked this hotel last minute or else would have researched it a bit more. Basically, hotel staff were very pushy when trying to sell their "premiere membership" or something to that effect. They signed us up for a presentation under no obligation. We did not make the breakfast presentation and hotel staff called our room several times requesting our presence.... More