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All 174 Cancun hotels

GR Solaris Cancun

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
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Ranked #35 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
chinodos Dallas, Texas
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2,399 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I enjoyed our 6th year anniversary here on 9/1-9/8.  This is the second trip to Cancun we have done, we previously stayed at the Riu Cancun. We traveled with some family and friends as well. The first thing we noticed was how nice the lobby and overall grounds of the hotel were. It definitely exceeded my expectations... More

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Parkland, Florida
1 review
2 of 5 stars Reviewed 3 days ago NEW

Restaurant staffing nice. Recreational staffing super fun. Night shows great. Food not good. Drinks not good. Room we got first had 1 king size bed when we were 2 adults and 2 kids. Phone did not work, had to go downstairs to talk to receptionist who took a while to solve the problem. Gave us another room that smelled mold... More

Was this review helpful? Yes
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for all the inconveniences you experienced during your stay at our Resort. We will inform the managers in charge to revise the conditions of the rooms. Our buffets and restaurants are vast and offer many choices for lunch and dinner, such as different theme menus every night. We always aim to offer large variety and... More

Danville, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Royal Solaris in Los Cabos 2 years ago and purchased a vacation club membership. We used it for the first time and stayed at the GR Solaris in Cancun. we just returned last night and I had to write the review because we had such a fabulous time. Ivette was our personal consierge and was incredibly... More

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is always a great pleasure to welcome new members of our Solaris family. Thank you for taking the time to write a very detailed review! We are glad you had a blast and liked the services from our staff especially, Ivette, Gaby, Bruno, Luis & Kevin. Also we are very happy you enjoyed the facilities, and enjoyed our facilities,... More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I recently spent a short, 5 night vacation at the GR Solaris in Cancun and we were both very pleased! The chaos at the airport and in town were a lot too handle, but the staff at the Resort made our stay so enjoyable. The food was "decent", I recommend asking for something made fresh, though, but... More

Was this review helpful? Yes 4
Saint Clair Shores, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had such a great experience, I'm not sure where to start with my review. My husband and I purchased a Groupon for 4 nights and got a great deal. The process was really easy and we even got set up with shuttle service, which is located at the hotel. The instructions provided by the shuttle service were helpful because... More

Was this review helpful? Yes 3
Vancouver, WA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Duration - 7 Nights - Unfortunately, our flight was delayed and we were unable to check in on the night we were scheduled. About 6 hours prior to check-in we called our credit card concierge who set up most of our trip and alerted them of the delay. We were advised that the hotel was contacted and they would hold... More

Was this review helpful? Yes 2
New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The guy at checkin was beyond rude and not helpful. Told me anything expedia tells them to do doesnt have to be done. including a room udgrade as a birthday gift for spending it there and making the resevration consecutive because I had 6 days then 1 additional already prepaid, he said I had to check out and check back... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for all the inconveniences you experienced during your stay at our Resort. We have already informed our General Manager and he has taken action on those matters. All upgrades have an additional cost. Our guests can purchase it through the agencies or directly at the check in. We apologize for the misinformation you received from... More

Rock Hall, Maryland
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

GR Solaris is my pick for hotels. When you stay @ GR you can use both Solaris hotels. The rooms are very roomy, beds are comfey. The Solaris has a swim up bar. The GR has a heated pool. You have many restaurants to choose from - all are good. The service is great also. The Solaris has a kid... More

Was this review helpful? Yes 6
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for your kind words; it is always an honor to receive such complementary reviews. We appreciate your positive comments about the facilities, services and amenities. We look forward to welcome you soon and provide you a once in a lifetime experience. Best regards, Hoteles Solaris de Mexico More

Roseville, Michigan
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently went with my boyfriend. Everything about this hotel was so great. We loved the room, the views, and the great staff. I was so pleased with how my vacation turned out.We had the time of our lives. Every question we had was answered, and help was always there. The food was very bland and average. Nothing special there... More

Was this review helpful? Yes 5
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are very glad you and your boyfriend liked overall your stay especially the personnel services and that every question or necessity was taken care of. Thank you for writing your comments; they help us improve our services. We are very happy to welcome you back in the near future. Kind regards, Hoteles Solaris de México More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had such a great time at this resort...staff was awesome! Pool bartenders were awesome n fun! Room was ok, we didn't get ocean view like we requested. Food was average, lots of fun stuff to do. Went with a grp of 12, and we had an amazing time!!

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for taking your time in writing you feedback. It is very important to us because help us know our guest’s perception consequently we can improve in every way we can and make their stay a memorable one. We appreciate you mentioning the great services from our staff. We are looking forward to welcoming you in a near future... More

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Hotel Summarization (Beta)

What travelers say

  • Marco Polo(47)
  • Entertainment staff(31)
  • Ocean views(26)
  • Very good(20)
  • Lobby bar(17)
  • Time share(16)
  • Room service(13)
  • Main pool(10)
  • Other people(4)
  • Friendly and helpful(3)

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun

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