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All 172 Cancun hotels

GR Solaris Cancun

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
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Ranked #36 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
darylmh3 Kingsport, Tennessee
  • Reviews (2,300)
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
Date | Rating
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English first
Kingsport, Tennessee
1 review
3 of 5 stars Reviewed yesterday NEW

We recently stayed there and the following people were so nice, Xiomara at the check in desk, Jesus at the front of the hotel as the bellboy, Alfredo in the Café Solaris restaurant, Ancelma, who cleaned our room, everyone who worked the pool areas, these people really made this a good trip. The entertainment was also extremely wonderful, we had... More

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Keller, TX
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Can not say enough good things. Close proximity to gorgeous beach, great service, great food, extremely clean! Upgrade to ocean view! The views are amazing!!!! We did not want to leave! Get ones for tipping at pool bar and they will know your drink!!! Order the CK1 :-) Can't wait to go back!

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1 review
2 of 5 stars Reviewed 2 days ago NEW

Stayed 10 days and staff was amazing, food a little repetitive but there is so much of it that everyone can find something at all times. Deluxe room on third floor just awful, nothing deluxe about it. Old feel and furniture, old tv with handful of channels out of 1 or 2 were in English with picture constantly turning red... More

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San Leandro, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I just finished a week stay (July 1st-July 8th). I will NEVER be able to say enough about every single staff member!! Everyone from the cutie cooking at the buffet (David), the so friendly waitress on the beach (Lupita), the amazing server who carried drinks on his head (Elios) and Pedro who helped us book an amazing excursion!!! My vacation... More

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Bristol, Connecticut
1 review
4 of 5 stars Reviewed 3 days ago NEW

The people are so friendly. The food is very good and available all day. The reason I don't rate 5 this hotel is because there is not free wi fi. The rest everything is awesome!!! I really want to come back here. The hotel has everyday shows everyday for the whole family.Really good shows!!!!

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Blue Springs, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW

The GR Solaris is a great place to vacation & the service is great. The reservation process was very poor, unorganized & it appears that the business side of the hotel needs to learn customer service.

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this hotel is amazing!!!! the view when you first enter the resort of the pools and then the ocean is like nothing i had ever seen before! the staff and daily activities totally make this hotel stand out and the staff are so much fun and so lovely and seem to work 24/7! our room was amazing and cleaned every... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is wonderful to read that you have an amazing Solaris experience. We appreciate every detail of your feedback regarding our service and facilities. We take very seriously our guest comments therefore we can improve our services. We hope to see you in the near future. Best regards, Hoteles Solaris de Mexico More

Greenville, South Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

See below. The main dislike was the smell of the floor and room we stayed in and the constant hand outreached expecting a tip for every little thing. Eg: Upon arrival to the resort. Rene met us, friendly, helpful, states he will take care of our luggage and get it to the room,. We gladly tipped him. When we got... More

Was this review helpful? Yes 1
Union, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at GR Caribe last july 3- july 6,2014 Although it was a short stay we had so much fun,the staff were very courteous . The place not so crowded at this time . We had a very restful time. Will surely come back at this place .Look for Gaby at the reception she'll greet you with a sweet... More

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SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are so happy you enjoyed your stay even if it was for a short time. Thank you for mentioning Gaby’s excellent job. We hope we see you in the near future. Best regards, Hoteles Solaris de Mexico More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

We just got back from our trip and it was amazing! The GR solaris is the perfect hotel. The staff is beyond AMAZING. The entertainment team is the best around and gets everyone excited and involved with hilarious activities. The whole staff is amazing and I have never has such good service. Diaz the waiter is amazing and so sweet... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you so much for writing such excellent comments regarding your experience with us the past week. The entire staff works hard every day to fulfill our guest needs and exceed their expectations. We are so happy you enjoyed our 4th of July festivity; the contests during the day, the party in the evening and the fireworks. We appreciate for... More

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Hotel Summarization (Beta)

What travelers say

  • Marco Polo(47)
  • Entertainment staff(31)
  • Ocean views(26)
  • Very good(20)
  • Lobby bar(17)
  • Time share(16)
  • Room service(13)
  • Main pool(10)
  • Other people(4)
  • Friendly and helpful(3)

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — GR Solaris Cancun 4*
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun

1,988 photos of this hotel

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All traveler photos (1985)
Room/suite (210)
Hotel & grounds (401)
Dining (118)
Pool/beach area (493)
View from room (127)
Family/play areas (19)
Bathroom (17)
Videos (2)
Other (598)

Management photos: Courtesy of the property manager

All management photos (4)
Hotel & grounds (1)
Other (3)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#24 Spa Hotel in Cancun #29 Luxury Hotel in Cancun #31 Top resorts Hotel in Cancun #33 On the Beach Hotel in Cancun #35 Family Hotel in Cancun #36 Business Hotel in Cancun #39 Romantic Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. ... more   less 
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