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GR Solaris Cancun

#30 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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1 room 1 guest
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GR Solaris Cancun
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3,083 Reviews from our TripAdvisor Community

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Traveler rating
    1,415
    992
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    168
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974
1,129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (745)
Date | Rating
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Omaha, Nebraska
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited for 6 days/5 nights. The area is beautiful. The rooms are nice and spacious, beds are comfortable. The activities are great, food is decent, and drinks are great. Lots of pools, they are clean. Amazing drink selection!!! Breakfast buffet is unique and massive. 24 hour room service included. A few tips: 1. Rent a limo for a huge... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was far most the best holiday experience ever. I travel every year and stay at resorts. But the experience from the moment you walk in and check in with reception staff till the bell boys great was absolutely excellent. The cleaners we're trust worthy friendly and always helpful, the catering staff were exceptional at what they do, the waiters... More 

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Fredericksburg, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was an amazing honeymoon every single day. We never left resort. All the food at the resort tasted yummy, from the deli sandwiches, to the pizza counter, breakfast and room service we tried it all! Staff were all friendly and were always smiling! helped us with understanding tipping and pesos. Room was made up with tissue made red hearts... More 

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Branchburg, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

We love GR Solaris! Everything from the size (not too big), to the food, the staff and the fellow vacationers were great. Everybody was super super nice and friendly and made our stay totally memorable and fun. David, our RCI rep was a pleasure to work with, along with Adrian the bellman as well as any of the wait staff... More 

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Vancouver, British Columbia, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Room location was 7th floor above the pool. Ocean view. We were there in 2014, January. The room was great, the staff there treats you like family...love them! The food is so good and we like the shows. Pool is beautiful, and so is the beach. Honestly, I can't say enough! We have been to this Solaris as well as... More 

Was this review helpful? Yes 1
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we checked in we felt welcomed and was given a free upgrade with a great view. The room was clean and the hotel just beautiful. The staff were super friendly and we want to give an extra Thanks to Sandy, Fernanda, Andy & Jona!!! they were so amazing with the shows and pool side activities!! cant wait... More 

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are proud to say we have a team whom is always ready to offer the best service to make every single one of our guests feel at home and make sure they have a wonderful vacation. Especially the entertainment, bar and wait staff. Thank you for mentioning your feedback; it is one of the best way to improve our... More 

Atlantic City, New Jersey
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my SECOND trip to this resort, because after just the first visit I knew I had to come back. Last January my boyfriend and I stayed there for 6 days, and decided we wanted to go back as soon as possible, so we did, and I couldn't have spent my money at a better place. I'll try to... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Me and my girlfriend had gone for the first time in january and had the time of our lives and knew we had to return immediately. The staff is fantastic.. From housekeeping all the way to the kitchen crew. But the entertainment staff is what is going to keep us back. They are AMAZING at what they do. If you... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was my 1st time visiting Cancun with some friends and we decided to stay here. It was beyond amazing, the entire hotel staff was so great. They always made sure we had everything we needed. The rooms were very clean, the ocean view was just breath taking, the pool felt amazing, and of course the beach was beautiful. The... More 

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Kennesaw, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I decided to come here for my 22nd birthday and let me say, it was the best choice I made! The hospitality at this hotel are so unbelievably nice. Ivette, who is a representative in their offices, made me and my friend feel so welcome and even had the hotel decorate my room for my birthday! She was such a... More 

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Hotel Review Summarization

What travelers say

  • Marco Polo(36)
  • Entertainment staff(26)
  • Ocean views(18)
  • Very good(15)
  • Time share(13)
  • Lobby bar(11)
  • Room service(8)
  • Main pool(6)
  • Friendly and helpful(3)
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2,972 photos of this hotel

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Hotel & grounds (495)
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Pool/beach area (627)
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Dining (147)
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Room/suite (246)
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Family/play areas (29)
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Bathroom (18)
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Other (708)

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Amenities (157)
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Beach (23)
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Deluxe Lagoon View Triple Room (42)
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Deluxe Oceanview Triple Room (36)
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Panoramic King Oceanview Room (36)
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Pool (32)
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Relax Pool (Adults only) (16)
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Restaurants and Bars (95)
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The Hotel (52)

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Hotel & grounds (13)
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Dining (5)
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Pool/beach area (8)
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Room/suite (8)
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Bathroom (1)
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