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GR Solaris Cancun

#30 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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GR Solaris Cancun
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GR Solaris Cancun
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2,948 Reviews from our TripAdvisor Community

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Traveler rating
    1,339
    956
    380
    165
    108
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899
1,102
27
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (715)
Date | Rating
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  • Danish first
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English first
  • All months
    (2948)
  • Mar-May only
    (868)
  • Jun-Aug only
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    (847)
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Sylmar
2 reviews
5 of 5 stars Reviewed yesterday NEW

This vacation has been one of my favorites because of all the great people that work in this hotel. We felt like if we were at home and they were part of our family. We thank Angelo and Marco two people in charge of entertainment for the the attention and always being there when we were in need of something.... More 

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Annandale, Virginia
Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW

This resort is fun, entertaining and relaxing all in one. The staff is great they are polite and energetic. The resort has a bus stop right down the hill and will take you into Cancun. There is so much to do so much to see that a week will just not do it. The rooms are a decent with amazing... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

The staff of the "mini club" was very friendly and easy going with the kids. I felt very comfortable leaving my kids with them. They would not let sigh of the kids at all. Very professional and very creative. All the activities they have kept my kids very entertained. I was very please with staff and great service.

Was this review helpful? Yes
Montreal, Canada
3 of 5 stars Reviewed 2 days ago NEW

We are a family of 4, 2 kids aged 3 and 18 months and visited the hotel in February. We stayed approx 5 days. This is my third time in Cancun and I found for the price we paid we would definitely try somewhere else. Rooms: Room was clean but basic. We had a room that had 2 beds and... More 

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Hartford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have just returned from my 5th trip to the Gr Solaris. Every single time this place never ceases to amaze me. I have never been to a hotel where the staff treats you as amazing as they do here. We have developed so many relationships with the staff at this hotel that every single time we return back, our... More 

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Valhalla, New York
5 of 5 stars Reviewed 2 days ago NEW

Beautiful view, the pool area was big and beautiful! My kids had so much fun playing the pool games they had. Food was delicious and they had lots of variety. The music during the evening was wonderful. Best hotel to stay at for a vacation, no problems what so ever. Special thanks to Andres Cordova Zeron.

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Atlanta, Georgia
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Here is the thing, this resort is not big and fancy...but the staff makes it all the difference here. I have found that if I write the hotel prior to my arrival they really put a special touch on welcoming us. I was in shock when I returned last year and the staff remembered us, we were treated so well... More 

Was this review helpful? Yes 2
4 of 5 stars Reviewed 3 days ago NEW

We traveled and stayed at this resort 2/2015. It was relaxing and enjoyable with some of the best staff around. It is a great place for adults that just want to relax and a nice place for the family. If you are looking for that ocean view, don't short change yourself by getting a lower cost room. Some side rooms... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love, love this hotel. I have been visiting every year for the past 8 years and can't wait to go back this December. The service is superb, the food is good, and the entertainment is fantastic. My husband and I visit with a group of 10 people - adults and kids..and there is something for everyone. The food selection is... More 

Was this review helpful? Yes 2
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We just returned from 5 days at GR Solaris. Having stayed at several other all inclusive resorts (Occidental Xcaret, Excellence, El Dorado Royale, Riu Costa Rica) we were very disappointed with the overall quality of this resort. We are baffled by the reviews giving this place 4 and 5 stars - who is writing those reviews?!?! Food: Awful. Even the... More 

Was this review helpful? Yes 4
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our apologies for not meeting your expectations; we are grateful for your honest review; it is one of the best ways to improve our services therefore it helps us know what we are doing right and what we can improve. The menus are monitored regularly; also we enquire constantly our guest's desires and opinions to succeed a perfect... More 

Hotel Review Summarization

What travelers say

  • Marco Polo(36)
  • Entertainment staff(26)
  • Ocean views(18)
  • Very good(15)
  • Time share(13)
  • Lobby bar(11)
  • Room service(8)
  • Main pool(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,882 photos of this hotel

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Pool/beach area (602)
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Hotel & grounds (477)
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Dining (144)
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View from room (156)
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Bathroom (18)
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Business center/function rooms (4)
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Other (669)

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Amenities (157)
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Beach (23)
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Deluxe Lagoon View Triple Room (42)
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Deluxe Oceanview Triple Room (36)
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Panoramic King Oceanview Room (36)
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Pool (32)
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Relax Pool (Adults only) (16)
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Restaurants and Bars (95)
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The Hotel (52)

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Hotel & grounds (13)
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Dining (5)
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Pool/beach area (8)
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Room/suite (8)
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Bathroom (1)
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Business center/function rooms (1)
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Other (12)
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