We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

GR Solaris Cancun

#30 of 178 Hotels in Cancun
Certificate of Excellence
Hotel website
Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Offers & Announcements
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
GR Solaris Cancun
Professional photos View all
Browse nearby
GR Solaris Cancun
Write a Review

2,796 reviews from our community

Traveler rating
    1,256
    916
    361
    159
    104
See reviews for
838
1,045
26
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (669)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2796)
  • Mar-May only
    (781)
  • Jun-Aug only
    (643)
  • Sep-Nov only
    (524)
  • Dec-Feb only
    (848)
All months
Saint Paul, Minnesota
1 review
2 of 5 stars Reviewed yesterday NEW

The Hotel was alright. The Breakfast was good. Lunch was not good unless you got the pizza which was average. Dinner was bad unless you made reservations at Marco Polo. Overall it would have been an average experience until we had to deal with the concierge. Also they try and get you every which way to make you pay. 1.50... More 

Was this review helpful? Yes
Middleboro, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel as members a number of time over the past 9 years. Each year we have enjoyed interacting with the Entertainment Staff. Each year the shows they preform in seem to improve, During our last visit 4/8/15-4/16/15 we were impressed by the new Show (Impressions) they are currently working on Not to be overlooked -... More 

Was this review helpful? Yes
Janesville, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went from 4/11-4/17/15. Weather, beach, pools, staff, everything was great. Romeo did a great job on our room all week. Luis in the bar did a super job with our drinks. He came up with some great new ones for us to try. Food was excellent but a little more variety would have been appreciated. We had a lot... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW

This family friendly resort is clean and beautiful!! The staff were so warm and welcoming. Marco and Evette really made us feel at home and were there for anything we needed. We loved the wide variety of foods and activities. If you are celebrating anything, they really make it extra special. The spa services are also really nice, my husband... More 

Was this review helpful? Yes
NE Ohio
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been to Cancun several times and this was my favorite trip. The service was excellent and the food was very good and fresh and wide variety . This resort is smaller than most in Mexico so there wasn't lines for the restaurants. The only concern is that all the poolside chairs were "reserved" by 6:00am and weren't occupied... More 

Was this review helpful? Yes
edwards
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went 3/28-4/1/15. It was great! Right on the beach, pools were fun, shows were fun. We will definitely go back!! The staff was friendly and helpful. The only downside was that people will go to pool super early and put their towels on chairs to save and sometimes not show up until afternoon. Management said that was not allowed... More 

Was this review helpful? Yes
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just came back from our trip and we think GR Solaris was just perfect. We cannot think of one thing to complain about this place. Everyone, and I mean everyone, was beyond accomodating to help with whatever you needed or wanted. They all work so hard with a genuine smile on their face. So remember to tip! We had an... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

GR Solaris is an awesome place, very clean and service is excellent. The concierge Federerico is very helpful. The entire GR Solaris crew is really good, waiters, cleaning people, transportation and door men. The bartenders work like crazy to get you all the drinks you want. The bus stop is right next to the hotel, only about 10-20 feet away... More 

Was this review helpful? Yes 4
Vancouver, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Had an awesome time great people great customer service all the best to Ivette and Omar who helped us alot will definitely come back miss this place already …. also had David take us around to the partnering hotels great service super nice guy recommend using David if your interested in purchasing a timeshare .. Cliff&Karen

Was this review helpful? Yes
Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a lovely resort hotel with a wide variety of pool side environments to enjoy. The staff are consistently anxious to please and very friendly. I want to especially mention Odely Gomez and her poolside service. I never saw her without a BIG smile on her face, even at the busiest times. In no time at all she had... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Marco Polo(36)
  • Entertainment staff(26)
  • Ocean views(18)
  • Very good(15)
  • Time share(13)
  • Lobby bar(11)
  • Room service(8)
  • Main pool(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,768 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2233)
Viewed
Dining (141)
Viewed
Hotel & grounds (458)
Viewed
Pool/beach area (575)
Viewed
Family/play areas (26)
Viewed
View from room (153)
Viewed
Room/suite (233)
Viewed
Bathroom (18)
Viewed
Business center/function rooms (4)
Viewed
1:53
Videos (2)
Viewed
Other (623)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (489)
Viewed
Amenities (157)
Viewed
Beach (23)
Viewed
Deluxe Lagoon View Triple Room (42)
Viewed
Deluxe Oceanview Triple Room (36)
Viewed
Panoramic King Oceanview Room (36)
Viewed
Pool (32)
Viewed
Relax Pool (Adults only) (16)
Viewed
Restaurants and Bars (95)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (12)
Viewed
Dining (5)
Viewed
Pool/beach area (8)
Viewed
Room/suite (8)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question