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GR Solaris Cancun

#29 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
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GR Solaris Cancun
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3,010 Reviews from our TripAdvisor Community

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Traveler rating
    1,379
    969
    389
    165
    108
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934
1,114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (728)
Date | Rating
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  • Danish first
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  • Italian first
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English first
  • All months
    (3010)
  • Mar-May only
    (868)
  • Jun-Aug only
    (771)
  • Sep-Nov only
    (524)
  • Dec-Feb only
    (847)
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Fort Payne, Alabama
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we stepped into the lobby of the GR Solaris Cancun, it was like stepping into our own personal paradise. My husband and I recently spent a full week here to celebrate our wedding anniversary. I have NEVER in my entire life known what it's like to have a full staff whose goal in life is to make... More 

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Gr Solaris is the best family vacation resort if you will with the all inclusive bar and free shows this place really is worth every penny, the bartenders and waiters are amazingly happy and always lively never a bad memory everyday is a new show or experience

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Chicago, Illinois
1 review
3 of 5 stars Reviewed yesterday NEW

Great Family vacation resort for Families only. Very clean. service was great. AC was the best. Would not suggest this resort for couples, as it is very noisy due to so many families with small children. The Breakfast was OK , Lunch was OK and Dinner was almost the same every night but, Ok. no entertainment for kids, for this... More 

Was this review helpful? Yes 1
Sydney, Australia
5 of 5 stars Reviewed 5 days ago NEW

Im from Sydney, Australia and love to travel. I came to GR Solaris with family friends and it was the best vacation Ive ever had. Caring, happy entertaining staff, they really felt like friends rather than workers. Even exchanged facebooks and keep in touch :) Super fun time with loads of activities, was never bored. Food was also great, buffets... More 

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SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are proud to say we have a team whom is always ready to offer the best service to make every single one of our guests feel at home and make sure they have a wonderful vacation. It is an honor to read your review. We are glad you had a blast and enjoyed the premises and the staff services.... More 

Las Vegas, NV
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a large hotel with no carpeting. Bring ear plugs as you will hear every door and elevator. The shows are really well done. The food is average. The location is at the south end of the hotel zone but there are frequent buses which can take you to other areas. The beaches are nice in this area.

Was this review helpful? Yes
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are truly sorry for the inconveniences you encountered during your stay, but we appreciate for taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. Regarding the food selection the Executive Chef and his staff monitor regularly the menus. As well, we constantly... More 

5 of 5 stars Reviewed 5 days ago NEW

Me and my family LOVE the Gr Solaris!! I have been two years in a row now, and my grandpa has been for many years with his time share. Everything is always so clean. The rooms are perfect, food is great, I don't have any complaints. My overall favorite part is the staff by far. First I'll start out with... More 

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Puyallup, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got back from a 5 night stay. Hands down one of the best vacations ever. Yes, the property is a little outdated, the walls are thin and food is a 7 out of 10. However what makes my vacations are the people I meet! The staff is amazing! All very friendly and go out of their way to accommodate.... More 

Was this review helpful? Yes 2
Hawthorne, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything was amazing. The resort was right on the beach. We had a room that overlooked the pool and the ocean. Each room had a balcony so that you could see that beautiful ocean for miles. My favorite part was the bar at the pool with barstools in the pool. What a concept. A variety of restaurants to choose from.... More 

Was this review helpful? Yes 1
Tacoma, Washington
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Upon arrival at the airport we were transported a quick 20 minute or less ride in a luxury town car to GR Solaris Cancun. Once we arrived we were greeted with open arms by the staff with drinks. The entire trip our family enjoyed being treated like family.The resort has beautiful ocean view rooms that are clean and comfy.The food... More 

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North Richland Hills, Texas, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part is their people, very friendly and accommodating. A special thanks to Martin Farias! The Hotel, pool and beach are nice. The noise level in the room is very high due to thin walls and tile hallways. The food and drinks are a 3 at best but not unexpected for the price of the room. Hope this helps... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are truly sorry for the inconveniences you encountered during your stay, but we appreciate you for taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. Our buffets and restaurants are vast and offer many choices for lunch and dinner, such as different... More 

Hotel Review Summarization

What travelers say

  • Marco Polo(36)
  • Entertainment staff(26)
  • Ocean views(18)
  • Very good(15)
  • Time share(13)
  • Lobby bar(11)
  • Room service(8)
  • Main pool(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,907 photos of this hotel

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Pool/beach area (608)
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Hotel & grounds (479)
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Family/play areas (28)
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Dining (144)
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Bathroom (18)
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Other (683)

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Amenities (157)
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Beach (23)
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Deluxe Lagoon View Triple Room (42)
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Deluxe Oceanview Triple Room (36)
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Panoramic King Oceanview Room (36)
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Pool (32)
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Relax Pool (Adults only) (16)
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Restaurants and Bars (95)
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The Hotel (52)

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Hotel & grounds (13)
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Dining (5)
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Pool/beach area (8)
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Room/suite (8)
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Bathroom (1)
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Business center/function rooms (1)
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