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GR Solaris Cancun

#30 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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1 room 1 guest
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GR Solaris Cancun
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3,089 Reviews from our TripAdvisor Community

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Traveler rating
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977
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (747)
Date | Rating
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  • Danish first
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New York City, New York
1 helpful vote
2 of 5 stars Reviewed today NEW

Our family of 11 visited GR solaris in August of 2015. Here's the run down of the resort. The GOOD: The hotel is kept in good condition, the food is decent although choices were limited. Workers there were all very friendly, pleasant and helpful, especially servers at the restaurants and bars. Nightly shows and entertainment was very good. They had... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

My friend and I went for a week a day long the experience. The food was great, the atmosphere was good and the staff was amazing. Especially our guide, Ivett (I think I spelled that wrong), helped us whenever we needed and went above and beyond. The drinks were delicious which was awesome since I could have one in my... More 

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Baldwin, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

This resort has it all! Great food, great beach, awesome drink selection, great staff. Ivette from premier services has been great in assisting us since we got there with our room and throughout our whole stay. She treated us like family. Any questions we had she was able to answer always with a smile. Gaby at the front desk was... More 

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Omaha, Nebraska
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visited for 6 days/5 nights. The area is beautiful. The rooms are nice and spacious, beds are comfortable. The activities are great, food is decent, and drinks are great. Lots of pools, they are clean. Amazing drink selection!!! Breakfast buffet is unique and massive. 24 hour room service included. A few tips: 1. Rent a limo for a huge... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was far most the best holiday experience ever. I travel every year and stay at resorts. But the experience from the moment you walk in and check in with reception staff till the bell boys great was absolutely excellent. The cleaners we're trust worthy friendly and always helpful, the catering staff were exceptional at what they do, the waiters... More 

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Fredericksburg, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was an amazing honeymoon every single day. We never left resort. All the food at the resort tasted yummy, from the deli sandwiches, to the pizza counter, breakfast and room service we tried it all! Staff were all friendly and were always smiling! helped us with understanding tipping and pesos. Room was made up with tissue made red hearts... More 

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Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was our second time at this resort and we loved everything about it. We spent 2 weeks at the resort. Ana & Pao from the kids club were especially wonderful to our daughters Kayla 10yrs old & Kiara 7 yrs old. Wonderful hotel for families, great food, great shows & very very clean hotel! I would recommend it very... More 

Was this review helpful? Yes 1
Branchburg, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

We love GR Solaris! Everything from the size (not too big), to the food, the staff and the fellow vacationers were great. Everybody was super super nice and friendly and made our stay totally memorable and fun. David, our RCI rep was a pleasure to work with, along with Adrian the bellman as well as any of the wait staff... More 

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Vancouver, British Columbia, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room location was 7th floor above the pool. Ocean view. We were there in 2014, January. The room was great, the staff there treats you like family...love them! The food is so good and we like the shows. Pool is beautiful, and so is the beach. Honestly, I can't say enough! We have been to this Solaris as well as... More 

Was this review helpful? Yes 1
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we checked in we felt welcomed and was given a free upgrade with a great view. The room was clean and the hotel just beautiful. The staff were super friendly and we want to give an extra Thanks to Sandy, Fernanda, Andy & Jona!!! they were so amazing with the shows and pool side activities!! cant wait... More 

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are proud to say we have a team whom is always ready to offer the best service to make every single one of our guests feel at home and make sure they have a wonderful vacation. Especially the entertainment, bar and wait staff. Thank you for mentioning your feedback; it is one of the best way to improve our... More 

Hotel Review Summarization

What travelers say

  • Marco Polo(36)
  • Entertainment staff(26)
  • Ocean views(18)
  • Very good(15)
  • Time share(13)
  • Lobby bar(11)
  • Room service(8)
  • Main pool(6)
  • Friendly and helpful(3)
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2,972 photos of this hotel

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Hotel & grounds (495)
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Room/suite (246)
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Bathroom (18)
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Beach (23)
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Deluxe Lagoon View Triple Room (42)
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Deluxe Oceanview Triple Room (36)
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Panoramic King Oceanview Room (36)
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Pool (32)
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Relax Pool (Adults only) (16)
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Restaurants and Bars (95)
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The Hotel (52)

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Room/suite (8)
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