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GR Solaris Cancun

#31 of 179 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
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GR Solaris Cancun
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2,832 reviews from our community

Traveler rating
    1,273
    924
    367
    163
    105
See reviews for
853
1,058
26
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Pleasant, South Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed today NEW

Just came here after a few days in Tulum. Not over-crowded, beautiful beach and multiple pools. Food is great with many options, shows are entertaining. Service has been very good and staff quite friendly and accommodating. Bed mattress a bit stiff is my only complaint.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

One of the best trips I have been on. The crew was amazing and kept us busy all the time. Irving the bar tender was awesome. He made the trip alot of fun. The drinks were good. The beach is awesome. The pool bar was great. Rooms were amazing as well. Great trip and very affordable.

Was this review helpful? Yes 1
San Dimas, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Upon checking in they direct you to the concierge desk which is the business of selling membership to the Solaris family of hotels in order to be a "socio". It's high pressure sales and upon saying no to deal our guide disappeared and we were handed vouchers to pay for wifi for 3 people for 3 days. There is no... More 

Was this review helpful? Yes 3
Toronto, Canada
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in GR Solaris from April 24 to 30, 2015, ocean front view. The place is always clean and staff are very friendly and helpful. We received great service during our stay, want to especially thank Omar Ortiz, our prep and Vermon at Marco Polo. Our favorite place to visit after a nice dinner at Marco Polo is the... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My husband, kids and myself stayed at GR Solaris for 5 days. That was not enough time. We loved it there. The staff was so friendly, especially the ladies at the kids club. My daughter loved going there everyday. The food was really good. My husband and daughter are both very picky eaters and they both were able to find... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just got home from the GR Solaris was amazing Great staff Great entertainment Great food Just wanted too say the entertainment staff made my trip 10 times better sandy Reyes was the best entertainer by far such a hard worker And the waiters were amazing as well especially irving Martinez both of the 2 staff members sandy and irving made... More 

Was this review helpful? Yes 2
Webster, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We just returned from 8 days at the GR Solaris. We booked directly with Adriana Dominguez and Jose Luis. Everything was handled perfectly. Registration and transportation with the hotel service went smoothly ~ the 4th floor ocean front room gave us incredible views of the pools, beach and Caribbean, and our location away from the elevators was appreciated for less... More 

Was this review helpful? Yes 2
Syracuse, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

You can't beat the service at this place. The guests are equally as nice. You will leave having friends for life. FYI - The bus is much cheaper then taking the Taxi. Don't waist your money. You should try the spa. I had two massages and it was a stretch & massage... Food was very good. The bed was awful.... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been going to Cancun since I was 18 years old (almost 20 years). Without a doubt my least favorite place I have stayed. I have to say, despite the draw backs we did have a good time on our vacation. We are in Cancun after all and it is beautiful. We traveled to Isla Mujeres for the day... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was decent. The buffet options for lunch and dinner were not very appetizing. Breakfast was my favorite with a greater variety of food options. Our room was the standard (non-oceanview) room. It was clean. However, the maid forgot to leave clean towels two times (yes, we left her tips). For the price and three-star rating, I think it... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Marco Polo(36)
  • Entertainment staff(26)
  • Ocean views(18)
  • Very good(15)
  • Time share(13)
  • Lobby bar(11)
  • Room service(8)
  • Main pool(6)
  • Friendly and helpful(3)
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Deluxe Lagoon View Triple Room (42)
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Panoramic King Oceanview Room (36)
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