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All 174 Cancun hotels

GR Solaris Cancun

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
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Ranked #36 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
rtgill19 Rome, Georgia
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2,364 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
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Rome, Georgia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Our trip was scheduled the week after labor weekend in 2013. We chose to use the shuttle service they offered and the only thing we agreed to was listening to someone talk about some of the attractions in Cancun. We did not HAVE to accept any of these excursions and of course they were making it sound like we were... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

First of all, congratulations! Thank you for choosing us for celebrating this special occasion and sharing your experience on TripAdvisor. We are happy your overall experience was good; that you enjoyed the facilities, the restaurants and the nightly shows. We are looking forward to see you in the near future. Best regards, Hoteles Solaris de México More

New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay at the GR solaris all inclusive hotel was the best ever !!! Staff is very nice and accommodating, will defiantly stay again!!!! The hotel is very clean as well as the rooms,the beach is pristine with plenty of beach chairs,for all!!!! Loved having a choice of three pools and the swim up bar has the best bartenders !!!... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are so happy you and your family had a wonderful vacation. It is an honor to read how our staff members did everything in their hands to assure you a memorable experience. We loved reading that you enjoyed our facilities. We are looking forward to welcoming you in a near future and pamper you as you deserve. Best regards,... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I went to the GR Solaris this month and it was a decent experience. The food was good. Ruben the cook was great. The waiters were wonderful, especially Richard and David. I traveled with relatives to Cancun for the first time. We were trying to plan out our days. Rosas who is usually in the lobby was very helpful throughout... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for writing your review about your stay. We are sorry we didn't succeed your expectations. Regarding the beds, we do offer a foam mattress for the guests who find the bed a bit hard, we apologize for not offering this information. We appreciate for mentioning the great services from our staff such as Richard, David, Ruben, and Rosas.... More

Pompton Lakes, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had another great time at the GR Solaris! The entertainment staff was great as usual, Ray, Joey, Sandy, Marco, Ramone, Allesia, etc.. The service was outstanding!! The maintenance crew went above and beyond setting up all day and night for the luau party on the beach. Great job!! Resort was very clean.

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are very glad you had a great time during your vacation; especially at Pancho's Anniversary Luau Party. We work very hard to offer our guests a wonderful and unforgettable stay. Thank you for pointing out the great service from our staff. We are looking forward to see you in the near future. Kind regards, Hoteles Solaris de Mexico More

Philadelphia, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

overall a pretty good trip. you get what you pay for. Pros: Great entertainment-Luis at the pool bar and Jonah and Joey from the entertainment staff were great -Ocean view room was great, advised i didn't want to stay on a smoking floor (1 and 7) and they gladly moved me -Drinks were made strong if you ask for extra... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for the situation you had during your stay at our resort. It is very important to us to safeguard the integrity of our guests as well as their belongings. That is why we have policies and processes to prevent or resolve difficult situations. However in your case, we have been informed that an investigation was... More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a wonderful family vacation at the solaris. Some positive and negative thoughts on the resort. Checkin was quick but room wasn't ready at noon. When my toddler started getting fussy for a nap n I went to front desk to ask if anything was available at 230pm. I got a look at the watch, half an eye roll... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for writing your feedback as it helps us improve our services. We apologize for the inconveniences you had during your stay such as the inconformity of the mattress. We offer a foam topper to our guests who find the bed uncomfortable. We are sorry for the perception you had from our Front Desk staff. We try to accommodate... More

Carrollton, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We absolutely loved the GR Solaris and will most definitely return! My husband and I and our two teenage daughters stayed in July 2014 for 5 nights. Our 5th floor room was comfortable, clean and quiet and overlooked the pool and beach/ocean. We never lacked for anything during our stay. Plenty of activities at the pool and beach, evening entertainment... More

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is wonderful to read you had a memorable vacation from beginning to end. Thank you for writing a very detailed review; we are so happy you enjoyed the restaurants, the room and the facilities overall. Please do not hesitate to contact us to help you plan your next trip to Cancun! Stay tuned on our facebook page for future... More

Aylesbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to Cancun and it won't be our last. The hotel is immaculate, the rooms are clean and very comfortable and the views from both sides (sea and lagoon) are gorgeous. The food is plentiful and of lovely quality...you'll find something for everyone as there is so much choice. But best of all are the staff.... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for your kind words; it is always an honor to receive such complementary reviews. We are happy your overall experience was good and have felt an exceptional service from all the staff like Fredy, Honorio, Kevin and Joey. We all look forward to welcome you back for another Solaris experience. Best regards, Hoteles Solaris de Mexico More

boston
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I just want to tell everyone...we stay at GR Solaris from July 12 to the 19th and it was a awesome place. We are travelers of at least one to two vacation a year, been to all inclusive resorts before, GR Solaris has earned our pick for us to return. We have never been to Mexico before, we always went... More

Was this review helpful? Yes 2
New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

This is the best hotel my family has stayed at our whole life. The staff were very pleasant, kind and professional. Very on top of things. The cleanliness is amazing, the property is amazing. EVERYTHING is amazing.

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Hotel Summarization (Beta)

What travelers say

  • Marco Polo(47)
  • Entertainment staff(31)
  • Ocean views(26)
  • Very good(20)
  • Lobby bar(17)
  • Time share(16)
  • Room service(13)
  • Main pool(10)
  • Other people(4)
  • Friendly and helpful(3)

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — GR Solaris Cancun 4*
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#23 Spa Hotel in Cancun #28 Luxury Hotel in Cancun #30 Top resorts Hotel in Cancun #32 On the Beach Hotel in Cancun #35 Family Hotel in Cancun #36 Business Hotel in Cancun #38 Romantic Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. ... more   less 
Number of rooms
306

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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