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All 174 Cancun hotels

GR Solaris Cancun

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
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Ranked #35 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Luvlee93 New York
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2,391 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The guy at checkin was beyond rude and not helpful. Told me anything expedia tells them to do doesnt have to be done. including a room udgrade as a birthday gift for spending it there and making the resevration consecutive because I had 6 days then 1 additional already prepaid, he said I had to check out and check back... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for all the inconveniences you experienced during your stay at our Resort. We have already informed our General Manager and he has taken action on those matters. All upgrades have an additional cost. Our guests can purchase it through the agencies or directly at the check in. We apologize for the misinformation you received from... More

Rock Hall, Maryland
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

GR Solaris is my pick for hotels. When you stay @ GR you can use both Solaris hotels. The rooms are very roomy, beds are comfey. The Solaris has a swim up bar. The GR has a heated pool. You have many restaurants to choose from - all are good. The service is great also. The Solaris has a kid... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for your kind words; it is always an honor to receive such complementary reviews. We appreciate your positive comments about the facilities, services and amenities. We look forward to welcome you soon and provide you a once in a lifetime experience. Best regards, Hoteles Solaris de Mexico More

Roseville, Michigan
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I recently went with my boyfriend. Everything about this hotel was so great. We loved the room, the views, and the great staff. I was so pleased with how my vacation turned out.We had the time of our lives. Every question we had was answered, and help was always there. The food was very bland and average. Nothing special there... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are very glad you and your boyfriend liked overall your stay especially the personnel services and that every question or necessity was taken care of. Thank you for writing your comments; they help us improve our services. We are very happy to welcome you back in the near future. Kind regards, Hoteles Solaris de México More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had such a great time at this resort...staff was awesome! Pool bartenders were awesome n fun! Room was ok, we didn't get ocean view like we requested. Food was average, lots of fun stuff to do. Went with a grp of 12, and we had an amazing time!!

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for taking your time in writing you feedback. It is very important to us because help us know our guest’s perception consequently we can improve in every way we can and make their stay a memorable one. We appreciate you mentioning the great services from our staff. We are looking forward to welcoming you in a near future... More

Ashbourne, Ireland
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My family (8 of us) stayed in the GR Solaris from the 23rd Aug 2014 to the 6th Sept 2014 This is a fantastic hotel that exceeded our expectations by far Check in was quick and painless we had four rooms two on the seventh floor and one on the second floor and one on the first floor all had... More

Was this review helpful? Yes 5
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for taking the time to write a very detailed review! We are glad you had a blast and enjoyed our facilities, the food and beverage selection, the comfortable rooms and the amenities. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests... More

Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We are from the UK & were meeting friends who live in Ohio at the GR Solaris, Cancun on their recommendation: 26 Aug-09 Sep 2014. Our friends told us to expect to be offered a "breakfast at the other hotel" upon our arrival (its a group) & warned that this was a time share selling opportunity for the hotel. We... More

Was this review helpful? Yes 4
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for taking the time to write a very detailed review! We are glad you had a blast and enjoyed our services and facilities. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a... More

Langley City, Canada
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed this hotel for 7nights, we love its food, shows, cocktails, wine, beautiful swimming poor and beach, friendly staff, special coffee every afternoon...even its location was also good in hotel zone!

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thanks for taking the time to write for writing your review! We are glad you had a blast and enjoyed our services, the facilities and the midafternoon coffee. We are looking forward to welcoming you for another seven nights and pamper you as you deserve. Best regards, Hoteles Solaris de México More

Germantown, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our home away from home. This is my 6th stay at GR and will continue to come back. All the staff is great and take good care of you. Personnel in restaurants or in any bar will always make sure you get what you need. Entertainment crew is amazing. They make sure that you'll have fun around the pool, be... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is always great to hear that our guests enjoy themselves during their stay, especially when it is their 6th time at Gr Solaris Cancun. It is an honor to read how our staff members did everything in their hands to assure you a memorable experience such as the entertainment and the waiting staff. We are looking forward to see... More

bronx
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for 4night/5day stay with family and we loved it! My children (5 & 9) had a blast especially during evening shows. Staff was friendly, food good, entertainment great & hotel beautiful. Would go again!

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

It is wonderful to hear that you and your family had a blast during your stay at GR Solaris. We are very happy you enjoyed the nightly shows, the services from the staff and the entertainment. We look forward to welcome you back soon for another amazing vacation full of #SolarisPassion! Best regards, Hoteles Solaris de Mexico More

Ware
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Andrew from Ware United Kingdom 13 August 2014 The hotel welcomes all guests with open arms. From the minute we arrived till when we left all staff make you feel most welcome. The nights entertainment was always a great showpiece and a credit to the entertainment staff who arrange this along with daily activities. Food is excellent and the standard... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review
Google Translation

Nos da muchísimo gusto saber que su estancia con su familia haya sido de su agrado. Muchas gracias por mencionar... More

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Hotel Summarization (Beta)

What travelers say

  • Marco Polo(47)
  • Entertainment staff(31)
  • Ocean views(26)
  • Very good(20)
  • Lobby bar(17)
  • Time share(16)
  • Room service(13)
  • Main pool(10)
  • Other people(4)
  • Friendly and helpful(3)

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — GR Solaris Cancun 4*
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun

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