Just excellent!, i had such an amazing experience, great food, great beach, great people, just perfect!. It's very close to the center what is perfect for shopping. I rented a car and it have a parking,

My wife and I enjoyed our 1st Anniversary at the Oasis Viva Apr 21-29. Best part is the beach. Always chairs and Palapas available. Water is great, almost lagoon-like with little to no waves. It's situated facing Northwest so you are sheltered from wind and have a spectacular sunset view. My only complaint about the beach is every other day... More

the location was great short walking distance from the malls and bus stops ($1.00) . Hotel is on the beach small but nice, Close to street so easy to leave and get around. The food choice were very good esp if you are upgraded to Grand Oasis. Bartenders and food servers were all very nice and friendly. Had a great... More

The service and food at this hotel was SO BAD that we left and paid for a different hotel (Fiesta American Condesa was fabulous), even with no refund from Oasis Viva or Expedia (we tried). - Check-in Process was something nobody should ever have to experience. Our front desk agent literally walked away from us into the back room, with... More

First of all be aware. They don't tell u everything is not included. There are two different color bracelets. One is purple, the other one is black. With the purple bracelet u can only have kristenoff instead of Smirnoff or any type of absolute or premium liquor. U can only swim in the little pool and there is no lunch... More

The staff was rude and unhelpful. There was no information to be found regarding where anything was located (restaurants, game rm, etc). The only information was regarding the spa. No ice machines, no in rm frig. So basically, once the bar closed at night, there was no water, coffee, until 7 am the next morning at the buffet. Once you... More

Me and my husband have been to Mexico three times and have absolutely loved it every year!! We have also stayed at other all inclusive resorts. This was our first time here as well. I loved the beach here.. it was so beautiful and well kept!! The pools were also very nice and well kept as well!! The rooms were... More

I had booked a king bed online and noticed that on the hotel website, they have a free upgrade for honeymooners. So I included notes in the reservation that we were coming on our honeymoon and would like their free upgrade. We arrived at the hotel and showed them the confirmation paperwork and our marriage license. They said they would... More

We had an amazing week in Mexico at a resort near Playa Del Carmen and then arrived at CUN for our return flight home to find the airline significantly overbooked. My husband returned home but my 12 year old daughter and I stayed in Cancun another day and were placed at this hotel. This is NOT the place for a... More