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Aloft Cancun

3.5 of 5 Blvd Kukulkan Km 9, Hotel Zone, Cancun 77500, Mexico
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Aloft Cancun
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Aloft Cancun
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227 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location of Aloft is right among it all in Cancun. We were really only there for a night before heading off to see the rest of the Yucatan peninsula. The bed was comfy, and the room was reasonably modern. Wifi connection was good in the room. The hotel has a damp musty smell in most places, and the floor... More 

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Jerusalem
2 reviews
4 of 5 stars Reviewed yesterday NEW

Aloft is very clean and nice hotel.the staff is very helpful and nice. Everyone speak english good.the rooftop pool is great too. Its very close to everything including the coco bongo if you wish to go and not need to pay for taxi at night.

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This place was a great stay in October 2014. It is literally only about a few hundred feet from a real nice beach, nightclubs, shopping, etc...!! If I stayed near this location again, I would not hesitate to book here again as the staff and service were great.

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Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear Rick V, We are very glad to know that you had a vibrant experience in our hotel, that you enjoyed our great location and that our staff gave you the Aloft style attention and service! Aloft Cancun team is looking forward to host you in your next visit to Cancun! Thank you for your preference, Best regards, More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great "basic" Starwood hotel that caters to a younger crowd. Amazing location near the party scene--it's literally a 2 minute walk, if that's your thing, but also close to some nice beaches and affordable food options (and chain restaurants too, if that's what you prefer.) There's also a Chedraui Select supermarket (like a very high end Walmart) across the street... More 

Was this review helpful? Yes 1
Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear traveltolivetotravel, Thank you for staying with us and for taking the time to leave your comments! We are very glad to know that you had a vibrant aloft style experience in our hotel and that you enjoyed our location and places nearby to visit! For Aloft Cancun team will be great to host you again in your next visit... More 

Nanaimo, Canada
Top Contributor
76 reviews 76 reviews
53 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is for the traveler that wants to be able to walk out the door and be in the middle of all the action. Steps from the ferry to Isla Mujeres (round trip cost us $22usd despite signs saying its $19) Coco Bongo, shopping, tons of restaurants and beaches. It's all steps away. There are so many great spots... More 

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Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear RoadWarrior, Thank you for staying with us and for taking the time to leave your comments! We are very glad to know that you had a vibrant experience in our hotel, that you enjoyed our great location and places to visit nearby and that our staff gave you the Aloft style attention and service! Your comments have been addressed... More 

New Hope, PA
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for the first time one night last week on while on business in Cancun. I was impressed with everything. The beaches are a 5 minute walk. As someone else mentioned, there is a huge new (opened in NOV, 2014) high-end supermarket across the street--- one of the nicest grocery stores I've ever seen anywhere. The reception was... More 

Was this review helpful? Yes 1
Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear skinofaman, Thank you for staying with us and for taking the time to leave your comments! We are very glad to know that you had a vibrant experience in our hotel, that you enjoyed our great location and our staff gave you the aloft style attention and services! Thank you for bringing this situation into our attention, be sure... More 

Athens, Greece
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, helpful staff, happy atmosphere, average rooms, good breakfast, pool not interesting. If you are to spend time exploring Cancun it's the best option to rest. Next to shopping mall, food court, nightlife and beach side.

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Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear DAbr0ad, Thank you for staying with us and for taking the time to leave your comments! We are very glad to know that you had a vibrant experience in our hotel, that you enjoyed our location and that our staff gave you the Aloft style attention and service! For Aloft Cancun team it will be great to host you... More 

Santa Rosa, California
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Best part of this hotel for us was that it was right next door to a beautifu, new two story grocery store 'Selecto ... Chedrui ( sp.) Top of the line store with a fantastic food court! We ate most all our meals there! As for Aloft... Yes, hotel was clean and modern, but rooms were like a dorm room,... More 

Was this review helpful? Yes 1
Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear Tamy T, Thank you for staying with us and for taking the time to leave your comments! First of all, in the name of Aloft Cancun team, we would like to apologize for not exceeding your expectations in your stay. We are very glad to know that you had an Aloft style experience and enjoyed the benefits of our... More 

Spokane, Washington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2014

I was alone on business/pleasure in Cancun and stayed here for 8 days. The property is new and has a lot of great modern touches. The room was clean and beds more firm but comfortable. It would have been nice to have a microwave in the room but the mini fridge was sufficient. The rooftop pool and hang out area... More 

Was this review helpful? Yes
Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear abehakki, Thank you for staying with us and for taking the time to leave your comments! We are very glad to know that you had a vibrant experience in our hotel and that our staff gave you the aloft style attention and service! Our front desk talent will be recognized for this. It's also great to know that we... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

It's affordable, clean and the bedding is comfortable. You are very close to the beach, restaurants, bars, markets and everything you need while staying in Cancun all within a reasonable budget. The roof top pool has a seating area, bar in the pool and view of the beach.

Was this review helpful? Yes 1
Ana G, GM Assistant at Aloft Cancun, responded to this review

Dear TheSmillers, Thank you for staying with us and for taking the time to leave your comments and evaluate us! We are very glad to know that you had a vibrant aloft style experience in our hotel and that you enjoyed our facilities and the benefits of our great location! For aloft cancun team will be great to host you... More 

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Additional Information about Aloft Cancun

Address: Blvd Kukulkan Km 9, Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Aloft Cancun 3.5*
Number of rooms: 177
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