We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NIZUC Resort and Spa

#8 of 178 Hotels in Cancun
Certificate of Excellence
Blvd Kukulcan Km 21, Cancun 77500, Mexico
Hotel amenities
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Preferred Hotels.. to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
NIZUC Resort and Spa
Professional photos View all
Browse nearby
NIZUC Resort and Spa
Add Photo Write a Review

629 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    472
    92
    38
    11
    16
See reviews for
137
319
14
26
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (629)
  • Mar-May only
    (200)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (146)
All months
Chicago, Illinois
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I have traveled to spas and beaches around the world and this is without a doubt my favorite places I have been to. The staff, the hotel, the spa, the food were out of this world. The staff is genuine in their passion to make their guests have an outstand experience. Everything is perfectly maintained. The rooms are large and... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 3 days ago NEW

I stayed here I suppose the same weekend as the below reviewer, and my girlfriend and I absolutely LOVED the place. The design of the hotel is remarkable, and the staff is truly happier and nicer than any other resort where I've stayed. I don't understand how you can over-staff AND incentivize employees to maintain their demeanor, but Nizuc manages... More 

Was this review helpful? Yes 1
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Dear Mr Ryan Thank you for taking the time to share your opinion on NIZUC Resort & Spa. The architectural concept of the Hotel is unique and celebrated by most of the travelers who visit the resort, we are delighted to know that for you and your girlfriend was no exception. Positive comments like yours regarding our property and our... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I booked this hotel with the assistance of American Express. Nizuc along with Ritz Carlton were enlisted in the Amex FHR Program. I'm fortunate to have stayed in many 5-star resorts and I've never been let down on any FHR hotel, but my visit to Nizuc changed that. We traveled during the slow season (hotel was 1/2 occupied.) We stayed... More 

Was this review helpful? Yes
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your experience at NIZUC Resort & Spa. We apologize for not fulfilling your expectations. Your comments encourage us to keep improving every day. Hoping to have you among our distinguished guests in the future. Please receive our best regards. Arturo Esponda. More 

Calgary, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nizuc is a nice place to visit but just for a couple of days. There are no activities for the kids , and the beach is not good for swimming. We just cam back from a 10 days stay at this hotel with 2 kids. The service was good, we were impressed with the butler Diego that we had on... More 

Was this review helpful? Yes 2
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your experience at NIZUC Resort & Spa. We will inform Diego of your kind words. Regarding to your comments we would like to point out the following : NIZUC offers a kids club open daily from 9 to 5 with different activities for the kids between 4 and 12 years... More 

New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

At first glance you are stepping into true parodies!! Every staff member here is welcoming to questions and true hospitality. To fine out late the symbol of this hotel is a Dog. Mayans see a dog as loyal this symbol represents loyalty. Well that was my first impressions just walking threw the door of the lobby after walking to my... More 

Was this review helpful? Yes
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Honorable Guest, Thank you for taking the time to write this review . NIZUC' s staff is committed to make every guest feel special. We will be glad to share your kind words with our team specially with Bladimir, Carlos and Olga. Looking forward to have you visiting our resort again in a near future. Please receive our warmest regards... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

No strangers to fine living, my wife and I still find ourselves fondly remembering Nizuc nearly 8 months after our December honeymoon. If you are looking for an unforgettable experience that will leave you eager to return, stop looking and book now, no regrets. Traveling in December, the hotel was surprisingly uncrowded--which we loved. Too many resorts are so crowded... More 

Was this review helpful? Yes
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Honorable Guest, We are truly honored by your review. Thank you so much for taking the time to write such a detailed review about your stay on December. Your words make us feel very proud and we are all glad to know that we were able to deliver an unforgettable experience for you and you wife. Looking forward to host... More 

Miami, Florida
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this get away through an Amex Fine Hotels promotion and were so happy we did. The resort is one of two on this pristine, oceanfront spot on the Nizuc Peninsula. When we arrived, it felt as if we were at an exotic Polynesian resort Island time had forgotten. Zen vibe is all over with a Mayan twist; a... More 

Was this review helpful? Yes 4
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share a few thoughts about your recent experience at NIZUC Resort & Spa. We appreciate your comments on our property; they encourage us to keep improving every day. We hope to have you among our distinguished guests again in a near future, please receive our warmest regards. Arturo Esponda. More 

New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding. One of the best hotels we have ever stayed in. Beautiful beaches, beautiful Infiniti pools, great kids club and also areas that are adults only, free kayaks and standing boards, and very high quality restaurants. The staff are extremely well trained and the place is very well run. The rooms are very clean and spacious. Overall it was so... More 

Was this review helpful? Yes
NIZUC R, Resort Manager at NIZUC Resort and Spa, responded to this review

Honorable guest, Thank you for sharing your comments on NIZUC Resort & Spa. It is wonderful to know that you enjoyed many aspects of your stay, from the Kids Club to our beautiful grounds. Looking forward to host you again in a near future. Please receive our best regards. Arturo Esponda Resort Manager More 

Oak Hill, Va
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in a garden suite from 7/11-18. Absolutely a 10 of a resort. Well worth the money- the staff is the best! They really want to make your stay an absolute pleasure. The resort and beach are heaven on earth. The restaurants and pools and swim up bar are just top notch. Come to Nizuc. You will want to... More 

Was this review helpful? Yes 1
NIZUC R, Public Relations Coordinator at NIZUC Resort and Spa, responded to this review

Distinguished Guest, On behalf of NIZUC Resort & Spa, I would like to thank you for the opportunity you have given to us by staying in our Resort. We appreciate your comments in regards to our service, restaurants and staff. We hope to welcome you back in a near future. Best regards, Giovanna Ceravolo More 

New York City, New York
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

There really are no words to explain how enjoyable our stay at Nizuc was. From the moment we got there to the second we checked out, everything ran seamlessly. The staff takes care of every little thing you could think of. They make you feel that it is their pleasure to assist you with anything you may need. Each and... More 

Was this review helpful? Yes 1
NIZUC R, Public Relations Coordinator at NIZUC Resort and Spa, responded to this review

Dear Heather, We are extremely glad to know you enjoyed your stay at NIZUC Resort & Spa, Its really a pleasure to read your comments on our property and service; they encourage us to keep improving every day. Looking forward to host you again in a near future. Giovanna Ceravolo More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,370 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (772)
Viewed
Pool/beach area (170)
Viewed
Hotel & grounds (212)
Viewed
Dining (136)
Viewed
View from room (36)
Viewed
Room/suite (100)
Viewed
Bathroom (8)
Viewed
Family/play areas (2)
Viewed
Other (108)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (580)
Viewed
Amenities (129)
Viewed
Beach (40)
Viewed
Garden Pool Pavillion Suite (86)
Viewed
Main Pool (24)
Viewed
Ocean Suite King Room (64)
Viewed
Ocean View Deluxe Double Room (52)
Viewed
Punta Nizuc Pool (17)
Viewed
Restaurants and Bars (128)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Cancun hotels
5.3 mi away
Live Aqua Cancun All Inclusive
6.8 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 178 in Cancun
4.5 of 5 stars 4,180 reviews
7.6 mi away
Grand Fiesta Americana Coral Beach Resort & Spa
Show Prices
Show Prices
Show Prices
4.1 mi away
Secrets The Vine Cancun Resort & Spa
4.3 mi away
The Ritz-Carlton, Cancun
4.0 mi away
Moon Palace Golf & Spa Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay