We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Cancun hotels

NIZUC Resort and Spa

5.0 of 5 Resort   |   Blvd Kukulcan Km 21, Cancun 77500, Mexico
Hotel amenities
NIZUC Resort and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added NIZUC Resort and Spa to your Saves list
Ranked #9 of 177 Hotels in Cancun
A recent review
5 of 5 stars reviewed today
Hugosdaughter NY
Write a Review

427 reviews from our community

Traveler rating
    321
    65
    28
    5
    8
See reviews for
92
221
7
17
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (427)
  • Mar-May only
    (108)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (87)
All months
NY
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed today NEW

Just returned, a moment before the hotel filled to overflowing with Christmas. Probably mightn't have loved it so much in that condition, but we were lucky. Had a great room in the main building (no 125), which was ideally situated and excellent. Delightful housekeeper/maid, Ana, too. Lovely huge room and terrace with a great sea view from the bed, generously... More 

Was this review helpful? Yes
Columbus, Ohio
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

While the rooms are pleasant and the service staff generally exceptional, this complex has unusualy high prices for food and drink. A single glass of average quality white wine, stingily poured, costs around $17. Bottles of same can easily cost over $100. Menu food prices are equally steep. Our room was plagued by electrical problems from burned out lamps (literally)... More 

Was this review helpful? Yes 4
Kingston, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm not sure if it was the natural setting, with the birds, the mangroves, the fish swimming by, the pelicans... or that pretty pier. Not sure if it was the afternoon sitting in the most comfy cabana I have ever sat in (and I have paid extra for way too many, not a penny for this one) while dipping in... More 

Was this review helpful? Yes 4
Park Ridge, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back from a one week stay at Nizuc. The only reason this resort is not number one on this site yet - too new and not enough reviews, for now. But it is just a matter of time. The rooms are great, no matter what level you pick (We had a chance to see all of the categories).... More 

Was this review helpful? Yes 4
NIZUC R, Public Relations Manager at NIZUC Resort and Spa, responded to this review

Dear Igor, Thank you for taking the time to share your experience at NIZUC Resort and Spa. Our efforts are focused on making every stay a memorable one. Positive comments like yours regarding our property and our staff, encourages us to keep improving every day. We are glad to hear that you enjoyed all of our Restaurants. We will be... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for one week. Everything was first rate. Room was spacious with a plunge pool. Restaurants were very good. Attentive service, delicious food. The mandatory bowing and saluting by the staff gets to be a little weird after awhile. The prices at the spa were exorbitant and simply not worth it. Not a good choice for families with... More 

Was this review helpful? Yes
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First, the photos of the resort don't begin to do the property justice. It IS breathtaking....beautiful, interesting, clean. The customer service there was unparalleled. The spa was phenomenal, very tranquil with an amazing thermal experience. State of the art everything (gym, spa, treatment facilities). Loved the food, we were thrilled with the number of interesting restaurant options that exist on... More 

Was this review helpful? Yes 1
New York
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi, I stayed three days in the Nizuc and it's un-real! Service, Rooms, Views, Beaches Etc Etc Etc., are outstanding and fantastic! If you want to relax and do nothing but relax and tan this is the place. Beaches are so so private and you have lots of beach options. Pools are nice everything in this place is fantastic! If... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

I love everything about the hotel. we went there on the 6th of november and stayed for 3 nights. the weather was perfect,clear & sunny sky. the ocean view junior suite is AMAZING. once we stepped inside it was like we went to heaven. very spacious room with an amazing view overlooking the Caribbean. the resort has some great staff... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at Nizuc for 4 nights recently to celebrate my 40th birthday and we had the most amazing time! The resort is absolutely breathtaking - the lobby, the rooms, the beaches, the pools, the restaurant, the spa - all are so lovely. We stayed in an ocean suite in the main building and couldn't have been... More 

Was this review helpful? Yes 3
NIZUC R, Public Relations Manager at NIZUC Resort and Spa, responded to this review

Dear Erin, Thank you for taking the time to share your experience at NIZUC Resort & Spa. Our mission is to make every guest stay a memorable one. We appreciate your positive comments of our property, restaurants and staff . Certainly encourages us to keep improving every day. We will be very pleased to have you visiting us again in... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at Nizuc was perfect from start to finish, the hotel is beautiful, the food and service amazing and entertainment and yoga and gym classes were really great too - all in all we really loved it and would definitely return.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to NIZUC Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NIZUC Resort and Spa

Address: Blvd Kukulcan Km 21, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — NIZUC Resort and Spa 5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Cheap Tickets, Tingo, Despegar.com, HotelTravel.com, TripOnline SA and Odigeo so you can book your NIZUC Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Cancun
#7 Spa Hotel in Cancun
#9 Luxury Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Top resorts Hotel in Cancun
#16 Family Hotel in Cancun

657 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (620)
Viewed
Hotel & grounds (172)
Viewed
Pool/beach area (130)
Viewed
Room/suite (88)
Viewed
Dining (118)
Viewed
View from room (28)
Viewed
Bathroom (7)
Viewed
Family/play areas (2)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay