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All 174 Cancun hotels

Hotel Colonial

2.5 of 5 Hotel   |   Av. Tulipanes 22 | Sm 21, Cancun 77500, Mexico
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Hotel Colonial
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Ranked #156 of 174 hotels in Cancun
  • Overview
  • Reviews (35)
  • Photos (25)
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35 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
St. Paul/ Minneapolis
Top Contributor
51 reviews 51 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 4, 2014

We stayed here for 2 nights because the first hotel we stayed at didn't have any rooms for 2 nights of our trip. I booked one night on a travel website that was having a deal and one night through their own website. When we went to check in they only had the reservation that I made throught the travel... More

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Senior Contributor
35 reviews 35 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 26, 2013

I stayed 2 nights in this hotel with an interval of 3 weeks. The price has been raised with 20percent. According the staff they have higher prices in summer periods. One room was ok. The other room was bad and without any window. The staff speak fluently English. They are overstaffed. While eating outside we noticed 2 staff members playing... More

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Corpus Christi, Texas
Top Contributor
97 reviews 97 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 7, 2012

This is a nice little hotel near downtown Cancun. It's not on par with the big resorts on the beach but is much cheaper. The room was a good size, clean, and had A/C. There is a small plaza next door where they do shows and events and has food vendors. There were usually quite a bit of people there.... More

Was this review helpful? Yes 1
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 19, 2012

Having read some of the reviews for this hotel I was somewhat apprehensive in staying here. My stay was without any real issues. The hotel has some characteristics of a hotel and some of a hostel - I would not be classed as an equivelent 3 star in the States or GB but the price should really give that away... More

Was this review helpful? Yes 2
Phoenixville, Pennsylvania
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2012

Rather than stay at a hotel in the Hotel Zone in Cancun, we opted for a cheaper alternative in the center of Cancun. To our surprise the hotel was quite nice, on a quiet side street, close to the ADO bus station and right in the middle of the restaurant district. We could enjoy the energy of everyday life in... More

Was this review helpful? Yes 1
seattle, wa
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 9, 2012

I wish I read the last 2 reviews before me and my girlfriend went. Someone stole our money and credit cards from the room, my girlfriend got her chain and cross stolen and kicked to the ground right infront of the hotel by some drug fiend. The place called the police on us when we complained about the money. I... More

Was this review helpful? Yes 9
Greer, South Carolina
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 2, 2012

why do the owners let the manger and her friend plus some staff sell drugs ,plus use the place as a drug den, never stay there if you like your life.....even the police are in with them....

Was this review helpful? Yes 10
Vancouver, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 4, 2011

The service sucked, there rooms somewhat passible. i had money stole out of my fully locked room ..... when i tried to speak with management they blew me off ..... they also screwed my friend who was with me as well

Was this review helpful? Yes 9
Orlando, Florida
5 reviews 5 reviews
5 of 5 stars Reviewed March 13, 2011

My wife and I just returned from Cancun, while we were there we stayed at the Colonial Cancun Hotel and it was a lot more than we expected for the price. We had a king room on the ground floor and it was air conditioned, spacious and clean. The staff was courteous and went out of their way to accommodate... More

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Strasbourg, France
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 13, 2011

We stayed the first and the last nights of our holidays upon arrival and departure.The hotel is very cheap and well located, owners are helpful and nice. New rooms on the 2nd floor are ok. Good for tight budgets and short stay. Breakfast is awful:)

Was this review helpful? Yes 1
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Additional Information about Hotel Colonial

Address: Av. Tulipanes 22 | Sm 21, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Colonial 2.5*
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Also Known As:
Hotel Colonial Cancun

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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