We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Colonial Cancun Hotel

Av. Tulipanes 22 | Sm 21, Cancun 77500, Mexico (Formerly Koox Colonial Cancun Hotel)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Colonial Cancun Hotel
View Map
Add Photo Write a Review

60 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Cancun, Mexico
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had to spend a night in Cancun and booked this hotel. Rooms are small but clean, so are the bathrooms. WiFi is a little bit spotty but it works. The location is nice, since there are restaurants and shops close by. Nothing bad with this place.

Helpful?
Thank Andre R
Los Angeles
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016

We've been using Colonial for a one night stop over on our Yucatan travels for years. It's conveniently located just a few blocks away from the central bus terminal. No taxi needed. Small but clean and perfect for the purpose. Very polite staff. A small swimming pool makes a great difference. This is tropic after all. It was so nice... More 

Helpful?
Thank LAVict0ria
12801
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 2, 2015

Great value at promotional rate of $27. Good location, clean, and quiet. Nice courtyard. Wifi so so.Would recommend and stay again. Right down from ADO station. Good for a night or two on arrival or departure.

Helpful?
1 Thank hendrix9422
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 29, 2014 via mobile

I booked 3 nights here via Bookings.com. They didn't let the hotel know? But the staff were very helpful when I arrived after 20hrs of travel. They organised a room for me and made sure I was happy. The room was spacious and clean if a little used. The location is Central Cancun in a pedestrian street so be sure... More 

Helpful?
Thank Tonywbhort
nantes
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

We book directly this hotel for our last night in Mexico. We've paid 600 pesos. We find that is a good quality price. Near ado near a sympatic typical place. Near the sport bar la taberna and the good restaurant la paria (quite expensive). The staff was really good with fluently english and even some Word on french. Their advice... More 

Helpful?
Thank Mikebzh56
Oromocto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

We always stay at the Colonial on our way to and from Isla Holbox. The hotel is small but charming.The rooms are small but very clean with good air conditioning. The location is central to great restaurants and shopping. The staff is EXCELLENT.I recently needed medical attention and they were very helpful in finding us a good doctor nearby. Truly,... More 

Helpful?
2 Thank Lynn H
St. Paul/ Minneapolis
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 4, 2014

We stayed here for 2 nights because the first hotel we stayed at didn't have any rooms for 2 nights of our trip. I booked one night on a travel website that was having a deal and one night through their own website. When we went to check in they only had the reservation that I made throught the travel... More 

Helpful?
Thank fohres
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 26, 2013

I stayed 2 nights in this hotel with an interval of 3 weeks. The price has been raised with 20percent. According the staff they have higher prices in summer periods. One room was ok. The other room was bad and without any window. The staff speak fluently English. They are overstaffed. While eating outside we noticed 2 staff members playing... More 

Helpful?
Thank ov59
Corpus Christi, Texas
Level Contributor
123 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed September 7, 2012

This is a nice little hotel near downtown Cancun. It's not on par with the big resorts on the beach but is much cheaper. The room was a good size, clean, and had A/C. There is a small plaza next door where they do shows and events and has food vendors. There were usually quite a bit of people there.... More 

Helpful?
1 Thank lucky_3_17
Chester, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 19, 2012

Having read some of the reviews for this hotel I was somewhat apprehensive in staying here. My stay was without any real issues. The hotel has some characteristics of a hotel and some of a hostel - I would not be classed as an equivelent 3 star in the States or GB but the price should really give that away... More 

Helpful?
3 Thank Jill P
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (16)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (3)
Viewed
Hotel & Grounds (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.1 mi away
La Quinta Inn & Suites Cancun
0.1 mi away
Oasis Smart
Oasis Smart
#41 of 180 in Cancun
4.0 of 5 stars 274 reviews
1.2 mi away
ibis Cancun Centro
ibis Cancun Centro
#89 of 180 in Cancun
3.5 of 5 stars 591 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Imperial Las Perlas Cancun Condos
0.4 mi away
Grand Royal Lagoon
Grand Royal Lagoon
#109 of 180 in Cancun
3.5 of 5 stars 162 reviews
0.2 mi away
Kin Mayab
Kin Mayab
#81 of 180 in Cancun
4.0 of 5 stars 125 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay