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Colonial Cancun Hotel

Av. Tulipanes 22 | Sm 21, Cancun 77500, Mexico (Formerly Koox Colonial Cancun Hotel)
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1 room 1 guest
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Colonial Cancun Hotel
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55 Reviews from our TripAdvisor Community

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Traveler rating
    3
    13
    18
    6
    15
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8
18
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (17)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (18)
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12801
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 2, 2015

Great value at promotional rate of $27. Good location, clean, and quiet. Nice courtyard. Wifi so so.Would recommend and stay again. Right down from ADO station. Good for a night or two on arrival or departure.

Was this review helpful? Yes 1
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 29, 2014

I booked 3 nights here via Bookings.com. They didn't let the hotel know? But the staff were very helpful when I arrived after 20hrs of travel. They organised a room for me and made sure I was happy. The room was spacious and clean if a little used. The location is Central Cancun in a pedestrian street so be sure... More 

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nantes
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 15, 2014

We book directly this hotel for our last night in Mexico. We've paid 600 pesos. We find that is a good quality price. Near ado near a sympatic typical place. Near the sport bar la taberna and the good restaurant la paria (quite expensive). The staff was really good with fluently english and even some Word on french. Their advice... More 

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Oromocto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

We always stay at the Colonial on our way to and from Isla Holbox. The hotel is small but charming.The rooms are small but very clean with good air conditioning. The location is central to great restaurants and shopping. The staff is EXCELLENT.I recently needed medical attention and they were very helpful in finding us a good doctor nearby. Truly,... More 

Was this review helpful? Yes 2
St. Paul/ Minneapolis
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 4, 2014

We stayed here for 2 nights because the first hotel we stayed at didn't have any rooms for 2 nights of our trip. I booked one night on a travel website that was having a deal and one night through their own website. When we went to check in they only had the reservation that I made throught the travel... More 

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Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 26, 2013

I stayed 2 nights in this hotel with an interval of 3 weeks. The price has been raised with 20percent. According the staff they have higher prices in summer periods. One room was ok. The other room was bad and without any window. The staff speak fluently English. They are overstaffed. While eating outside we noticed 2 staff members playing... More 

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Corpus Christi, Texas
Level Contributor
112 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed September 7, 2012

This is a nice little hotel near downtown Cancun. It's not on par with the big resorts on the beach but is much cheaper. The room was a good size, clean, and had A/C. There is a small plaza next door where they do shows and events and has food vendors. There were usually quite a bit of people there.... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 19, 2012

Having read some of the reviews for this hotel I was somewhat apprehensive in staying here. My stay was without any real issues. The hotel has some characteristics of a hotel and some of a hostel - I would not be classed as an equivelent 3 star in the States or GB but the price should really give that away... More 

Was this review helpful? Yes 3
Phoenixville, Pennsylvania
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2012

Rather than stay at a hotel in the Hotel Zone in Cancun, we opted for a cheaper alternative in the center of Cancun. To our surprise the hotel was quite nice, on a quiet side street, close to the ADO bus station and right in the middle of the restaurant district. We could enjoy the energy of everyday life in... More 

Was this review helpful? Yes 2
seattle, wa
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 9, 2012

I wish I read the last 2 reviews before me and my girlfriend went. Someone stole our money and credit cards from the room, my girlfriend got her chain and cross stolen and kicked to the ground right infront of the hotel by some drug fiend. The place called the police on us when we complained about the money. I... More 

Was this review helpful? Yes 9

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