We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Colonial Cancun Hotel

Av. Tulipanes 22 | Sm 21, Cancun 77500, Mexico (Formerly Koox Colonial Cancun Hotel)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Colonial Cancun Hotel
Professional photos View all
Browse nearby
Colonial Cancun Hotel
Write a Review

49 reviews from our community

Traveler rating
    2
    12
    16
    4
    15
See reviews for
6
17
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (14)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (18)
All months
12801
Top Contributor
59 reviews 59 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 2, 2015

Great value at promotional rate of $27. Good location, clean, and quiet. Nice courtyard. Wifi so so.Would recommend and stay again. Right down from ADO station. Good for a night or two on arrival or departure.

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 29, 2014

I booked 3 nights here via Bookings.com. They didn't let the hotel know? But the staff were very helpful when I arrived after 20hrs of travel. They organised a room for me and made sure I was happy. The room was spacious and clean if a little used. The location is Central Cancun in a pedestrian street so be sure... More 

Was this review helpful? Yes
nantes
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 15, 2014

We book directly this hotel for our last night in Mexico. We've paid 600 pesos. We find that is a good quality price. Near ado near a sympatic typical place. Near the sport bar la taberna and the good restaurant la paria (quite expensive). The staff was really good with fluently english and even some Word on french. Their advice... More 

Was this review helpful? Yes
Oromocto, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

We always stay at the Colonial on our way to and from Isla Holbox. The hotel is small but charming.The rooms are small but very clean with good air conditioning. The location is central to great restaurants and shopping. The staff is EXCELLENT.I recently needed medical attention and they were very helpful in finding us a good doctor nearby. Truly,... More 

Was this review helpful? Yes 2
St. Paul/ Minneapolis
Top Contributor
71 reviews 71 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 4, 2014

We stayed here for 2 nights because the first hotel we stayed at didn't have any rooms for 2 nights of our trip. I booked one night on a travel website that was having a deal and one night through their own website. When we went to check in they only had the reservation that I made throught the travel... More 

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 26, 2013

I stayed 2 nights in this hotel with an interval of 3 weeks. The price has been raised with 20percent. According the staff they have higher prices in summer periods. One room was ok. The other room was bad and without any window. The staff speak fluently English. They are overstaffed. While eating outside we noticed 2 staff members playing... More 

Was this review helpful? Yes
Corpus Christi, Texas
Top Contributor
104 reviews 104 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 7, 2012

This is a nice little hotel near downtown Cancun. It's not on par with the big resorts on the beach but is much cheaper. The room was a good size, clean, and had A/C. There is a small plaza next door where they do shows and events and has food vendors. There were usually quite a bit of people there.... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 19, 2012

Having read some of the reviews for this hotel I was somewhat apprehensive in staying here. My stay was without any real issues. The hotel has some characteristics of a hotel and some of a hostel - I would not be classed as an equivelent 3 star in the States or GB but the price should really give that away... More 

Was this review helpful? Yes 3
Phoenixville, Pennsylvania
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2012

Rather than stay at a hotel in the Hotel Zone in Cancun, we opted for a cheaper alternative in the center of Cancun. To our surprise the hotel was quite nice, on a quiet side street, close to the ADO bus station and right in the middle of the restaurant district. We could enjoy the energy of everyday life in... More 

Was this review helpful? Yes 1
seattle, wa
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 9, 2012

I wish I read the last 2 reviews before me and my girlfriend went. Someone stole our money and credit cards from the room, my girlfriend got her chain and cross stolen and kicked to the ground right infront of the hotel by some drug fiend. The place called the police on us when we complained about the money. I... More 

Was this review helpful? Yes 9
Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (6)
Viewed
Family/play areas (3)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question