great hotel! make sure to book an ocean view room. i stayed at riu cancun six months ago and wow what a difference. the staff are very friendly. a lot of people complain about the smell, yea there is going to be an odor and this is b/c of the humidity in cancun. the buffet during dinner at riu cancun... More

I can not imagine a better hotel experience than Riu Palace Las Americas in Cancun. We selected the all inclusive option and the staff were extremely attentive and provided us with drinks around the clock free of charge and tip. You can be in the lobby, by the pool or on the private beach and your every need will be... More

The place is amazing. The staff are excellent, especially the bartenders: AB and Diego, and the entertainment staff: Adrian, Jack, and Steve. I would definitely go back. More

i am only 18 years old but this was by far the best vacation ive ever had. my family of 5 and 2 of our friends came along with us. There was nothing to complain about, the place was imaculate.. you'll see them cleaning all day. the service was great, you dont not have to move from a beach chair... More

Despite some the negative reviews, we have the RIU PALACE to be the best value among the large selection of hotels. We have been there four times in a row and each year we think about changing. However we know what the RIU is all about and decide not to make a change. When you get there,you are overwhelmed with... More

Been to Cancun many many times but never at the Riu Palace Las Americas. We can't say anything negative about this property. It's the most prestigous hotel in a perfect setting. We took our family and our childrens significant others. What a great way for our daughter to forget her problems. It was a vacation they will never forget. We... More

myself and 4 other girlfriends spent a week a the riu palace las americas and had an absolute blast! we had nothing to complain about . we've all agreed that in the future when going back to cancun this will be a spot that we'd love to return. there is such a variety in the foods and restaurants that even... More

We planned a week-long adults-only vacation and had a GREAT time! Restaurants were all good. Pools were nice - one was quiet and the other had music and activities throughout the day. Beach was nice, but small. Rooms were nice - typical RIU with a stocked bar. Highly recommend it! More

this is a very nice resort....one prob for me in the afternoon you lose your sun cause the hotel resort itself is so tall. and the beach is so small. good food, cancun i felt at the time i travelled there was very safe. i wouldnt go back i dont think but it was a great time. More