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Riu Palace Las Americas

3.5 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Ranked #18 of 171 hotels in Cancun
4.5 of 5 stars 2543 Reviews
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2,543 reviews from our community

What travelers say about this hotel
  • Very good(70)
  • Ocean views(56)
  • Specialty restaurant(46)
  • Great time(44)
  • Room service(44)
  • Pool bar(40)
  • Musty smell(40)
  • Steak house(38)
  • Entertainment staff(36)
  • Coco bongo(35)
Traveler rating
    1,595
    565
    204
    110
    69
Only show reviews for Family (345) | Couples (1101) | Business (25)
Date Rating
toni l
River Vale, New Jersey
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed February 8, 2012 NEW

how can you say amazing beach....the beach is tiny and the rocks prevent you from walking far. The lobby smells and the beautiful pool in the middle gets no sun because it is blocked by the building. People are very friendly though and the service is great. More

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ronster737
ronster737
Senior Reviewer
6 reviews
9 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW
3
people found this review helpful

Just spent a week there with wife/14yr old kid. Had a blast. Hotel is very nice but it starting to show a few blemishes. A little more upkeep by maintenance would put it over the top. Still a few little things from storm damage. Room mustiness reports are correct, but open patio door overlooking ocean solved. As with most hotels... More

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alicia c
wyckoff,nj
1 review
2 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
2
people found this review helpful

This was my first time at a Riu hotel and I think the Riu Palace is beautiful! My husband and I traveled with 2 other couples and had the greatest time ever..where do I begin...We stayed in room 510 and our room was really nice. They are constantly re-stocking the mini bar and housekeeping does a really nice job. Be... More

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lucyandjules
Durham, United Kingdom
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
4
people found this review helpful

what an amazing hotel the views from balcony are amazing! the rooms are great mini bar always stocked and room kept tidy and fresh by staff cocktails are yummy and there is a wide selection of drinks to choose from there is a fusion restraunt,steak house,french restraunt,brazilian restraunt, buffet restraunt which is the main area and the chef does different... More

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jjamie
Halifax, Canada
2 reviews
4 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
3
people found this review helpful

This was our first time staying at an RIU resort. Upon arriving we were given a sixth floor corner suite. A special thanks to front desk staff Terese. The suite was spacious with plenty of closet space, double sink bathroom with tub (which my wife enjoyed) a king bed and a sitting area with t.v. and a pull out couch.... More

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NikkiClark
McAdoo, Pennsylvania
Reviewer
3 reviews
15 helpful votes
5 of 5 stars Reviewed February 7, 2012 NEW
1
person found this review helpful

My husband and I and 10 of our friends went to this resort in May of 2010, and had nothing short of a fabulous time! The staff was super nice, the food was good, and no complaints in this dept! We asked for some mixers for our fridge, and we were given carafes of cranberry juice and orange juice with... More

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Talking_Bob
Knoxville, Tennessee
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW
1
person found this review helpful

Just got back from our trip Feb. 2-6 having visited there the past 3 Winters and here's my review. Service was excellent and staff were all very friendly and accommodating and the resort is very clean. The pools and beach are awesome with no issues whatsoever getting nice lounge chairs and towels. They continually are providing any drinks at your... More

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Fernando B
São Paulo, São Paulo, Brazil
2 reviews
5 of 5 stars Reviewed February 5, 2012 NEW

Perfect Hotel! Good Service, Staff very polited, good infrastructure (restaurants, swimming pool, etc) Only 3 small problems: - Free wifi, but only at the lobby - Air conditionning at the restaruantes works pretty well (too cold sometimes) - Food wasting is very high (the guilt is split between hotel and customer...i know) Because of the 3 points mentioned above, I... More

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Jay L
Byron, MN
1 review
1 helpful vote
5 of 5 stars Reviewed February 4, 2012
1
person found this review helpful

The hotel was fantastic, the employees were always there to help if needed. The food was great with plenty of choices for the supper. The hotel grounds were spotless from the geat looking lobby area to the fantastic pool and beach areas. The room that we stayed in was awesome with a great ocean view and the turn down service... More

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Tara H
Glen Allen, Virginia, United States
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 2, 2012

I have never written reviews but rely on them so I decided I needed to contribute. My husband & I traveled for a 3 night trip. We were extremely pleased with this hotel & would highly recommmend it to friends. The food was very good with a good variety of restaurants. Make restaurant reservations when you get there. We loved... More

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Riu Palace Las Americas Also Known As

  • Riu Palace Las Americas Cancun
  • Riu Palace Cancun
  • Riu Las Americas
  • Riu Palace
  • Cancun Riu Palace
  • Riu Las Americas Cancun
  • Hotel Riu Palace Las Americas Cancun
  • Riu Palace Las Americas Hotel
  • Las Americas Cancun
Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico

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