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Riu Palace Las Americas

4.0 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Riu Palace Las Americas
Ranked #18 of 175 hotels in Cancun
4.5 of 5 stars 2705 Reviews
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2,705 reviews from our community

What travelers say about this hotel
  • Very good(77)
  • Ocean views(60)
  • Room service(50)
  • Musty smell(47)
  • Great time(47)
  • Specialty restaurant(46)
  • Steak house(43)
  • Pool bar(42)
  • Entertainment staff(39)
  • Coco bongo(38)
Traveler rating
    1,700
    598
    221
    114
    72
Only show reviews for Family (378) | Couples (1,182) | Business (26)
Date Rating
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed May 29, 2012 NEW

Usually, we spend our vacation time in Europe, on Adriatic Sea in Croatia; this year we decided to go to Mexico-Cancun for the first time; we stayed at RIU Palace Las Americas for 7 nights and WOW, RIU definitely exceeded our expectations in every possible way! From the moment we pulled up to the RIU Palace Las Americas we were... More

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london
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
5
people found this review helpful

Returned to the Riu Las Americas for a week, and just like the first time, it was fantastic. Staff can't do enough for you, food's great, free upgrade on arrival. Fabulous holiday, worth every penny. I can't recommend this hotel enough!

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merseyside
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW via mobile
4
people found this review helpful

We stayed here in may coming from the uk after the long flight arrived to welcome drinks in the lobby so off to a good start immediately!! We had ocean view room and were on the 2nd floor, the rooms were both very nice and cleaned to a great standard every day. Both pools were great really enjoyed swim up... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012 NEW via mobile
1
person found this review helpful

Stayed at here May 2012 for the second time and was once again impressed. All staff are friendly and provide an excellent service. We were given a free room upgrade upon arrival which had and amazing view of the pool and beach. Food was lovely at both buffet and speciality restaurants and cocktails and drinks all made with brand name... More

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Thurso, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

My husband & I stayed here in September 2011 for our honeymoon & loved it! The hotel is fantastic and kept very clean, the staff are so friendly and can't do enough to help you. Abundio in the piano bar is brilliant; he remembered us every night and had our drinks on the bar before we even sat down! Fantastic!... More

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s.wales
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

We stayed at the Riu Palace las americas and i must admit the hotel was stunning and very clean. However the entertainment was very poor, for a 5star hotel to have a singer that sounds just like a poor karaoke singer was a bit disappointing especially when it was the same every night of the 14 we stayed there. What... More

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Stoke
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

Have just returned from the riu palce after a wonderful 2 weeks, although the weater was undesirable the 1st week everything else was fantastic. From the housekeeping service, the poolside waiters, the waiters in ALL of the restaurants and especially Jack, Vanessa, Aldo and Adrian on the entertainment team. Nothing was too much trouble for any of the staff at... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2012
1
person found this review helpful

My fiance and I stayed there December 2011 and were very pleased with the place. The food was great, rooms were very good, clean, the staff was very helpful, room service was good too. The specialty restaurants were nice as well. Some of the reviews mentioned about a funny smell in the rooms caused by the ocean- we did not... More

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Wausau, Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2012
3
people found this review helpful

A friend and I stayed for a week over mother's day at the Riu Palace Las Americas and I have to say it was AMAZING!! The Brazilian restaurant was outstanding, even the buffet's for lunch and breakfast were wonderful. Service was great, people were friendly and the location was perfect for going out to do a bit of shopping, always... More

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Dumfries
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

My husband I and two of our best friends stayed at this hotel in September 2011. We wanted a special wedding and indeed it was everything we expected and more! All the staff involved in our big day where very helpful and respectful of our wishes, however when in the salon it was difficult to communicate with the hairdressers as... More

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Additional Information about Riu Palace Las Americas

  • Riu Palace Las Americas Cancun
  • Riu Palace Cancun
  • Riu Las Americas
  • Riu Palace
  • Cancun Riu Palace
  • Riu Las Americas Cancun
  • Hotel Riu Palace Las Americas Cancun
  • Riu Palace Las Americas Hotel
  • Las Americas Cancun
Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Price Range: PLN: $$$

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Riu Palace Las Americas
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