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All 173 Cancun hotels

Riu Palace Las Americas

4.0 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Riu Palace Las Americas
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Ranked #24 of 173 hotels in Cancun
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3,349 reviews from our community

Traveler rating
    2,069
    779
    280
    135
    86
See reviews for
Families
503
 
Couples
1512
 
Solo
42
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Houston, Texas, United States
1 review
2 of 5 stars Reviewed June 17, 2013 NEW

I have not been to any other all-inclusives, but I have been to a 5 star hotel in Europe and a cruise, to put things in perspective. Pros: -Average price -most staff are friendly -at gloss view, the place is beautiful. -many bars, can get a drink anywhere, anytime. -good wifi signal -snorkel is free to rent -nonmotorized water equipment... More

Was this review helpful? Yes 1
Wantagh
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

Stayed here in February 2013 for 4 nights...2 adults and 2 18 yr old boys. The resort was very nice...we did not like the dinner reservation system. we were unable to get a reservation at Krystal for any of the nights we were there, even though we made all of our reservations as we checked in on first day. Pool... More

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Maple Shade, New Jersey
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

Once again, we chose the Riu Palace Las Americas. I think things are slipping just a bit; the décor is aging such as the furniture in the lobby getting very shabby. Overall, though, a beautiful place. We found the desk staff lacking. We were traveling with four others and their rooms were at a much better location. We were told... More

Was this review helpful? Yes 1
See 5 more reviews by JoinNJ for Cancun
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

Great service, good food... you can't go wrong. My only complaint is about the coffee, just undrinkable in my opinion so I wasn’t drinking it. Despite this we had a fantastic time. You can complain about little things or you can just enjoy your life. Just book it and have fun. PS: Thank you, the "White Palace" for making my... More

Was this review helpful? Yes 3
Ohio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2013 NEW

The Riu Palace was very clean, had great food and alcohol, and the view was amazing. We went 7 years ago and the hotel had some visible wear since then, but he staff make up for that by keeping everything so clean. The only thing that I can say that needs major improvement are the beds and pillows. They are... More

Was this review helpful? Yes 1
Palm Bay, Florida
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 13, 2013 NEW

I love the Rui Palace it is a wonderful hotel, however I can not give it 5 stars this time. The staff is wonderful, food is great. The hotel needs to be brought back to life. New paint, the pools need new tile. The rooms need all new bedspreads, the bedspreads in my room were dirty and full of stains... More

Was this review helpful? Yes 2
Syracuse, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW

We traveled to RPLA from June 5th-12th as a romantic get away for myself and girlfriend. We both noted that after reading some of these reviews, that we were not expecting things to be perfect. However, it is obvious that one thing the reviews show is that you just can't please everyone. We found ourselves actually trying to FIND something... More

Was this review helpful? Yes 4
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2013 NEW

Me and my partner visited The Riu Place last November. On arrival we noticed how beautifully clean and well presented the hotel was, the reception area is really pretty. Our room was lovely, clean and spacious with a great view over the pools and sea. The rooms were cleaned daily to a really high standard. The staff were incredibly friendly... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

Having arrived home just yesterday after an amazing two weeks at riu palace las americas with my boyfriend, I am finding it hard adjusting back to normal life after living in such luxury! We couldn't have imagined staying in a better hotel for our first trip to Cancun, after travelling alot and staying in various 5 star hotels this was... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
3 of 5 stars Reviewed June 11, 2013

This trip was for our 1 year anniversary. The hotel was very beautiful, the beaches were great, and the drinks were plentiful. I did get very sick from the food, but this happens often in Mexico. The food tasted good, with the Krystal restaurant being by far the best! The beer in the room is only dark, so you may... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(76)
  • Ocean views(61)
  • Great time(44)
  • Room service(43)
  • Musty smell(43)
  • Steak house(40)
  • Coco bongo(33)
  • Entertainment staff(31)
  • Specialty restaurant(30)
  • Pool bar(25)

Additional Information about Riu Palace Las Americas

Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotels in Cancun
#19 Top resorts Hotels in Cancun
#19 Luxury Hotels in Cancun
#22 On the Beach Hotels in Cancun
#26 Family Hotels in Cancun
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
* Located in "Corazone", Cancun???s resort area * On the beachfront * Complimentary sun loungers on the hotel???s private beach * 8-storey building * 100 m/325 ft. to Hotel Riu Cancun * 120 m/390 ft. from a shopping centre * 10 km/6.2 miles from downtown Cancun * 20 km/12.5 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Also Known As:
Riu Palace Las Americas Cancun
Riu Palace Cancun
Riu Las Americas
Riu Palace
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

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Riu Palace Las Americas
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