Stayed here in February 2013 for 4 nights...2 adults and 2 18 yr old boys. The resort was very nice...we did not like the dinner reservation system. we were unable to get a reservation at Krystal for any of the nights we were there, even though we made all of our reservations as we checked in on first day. Pool... More

Once again, we chose the Riu Palace Las Americas. I think things are slipping just a bit; the décor is aging such as the furniture in the lobby getting very shabby. Overall, though, a beautiful place. We found the desk staff lacking. We were traveling with four others and their rooms were at a much better location. We were told... More

Great service, good food... you can't go wrong. My only complaint is about the coffee, just undrinkable in my opinion so I wasn’t drinking it. Despite this we had a fantastic time. You can complain about little things or you can just enjoy your life. Just book it and have fun. PS: Thank you, the "White Palace" for making my... More

The Riu Palace was very clean, had great food and alcohol, and the view was amazing. We went 7 years ago and the hotel had some visible wear since then, but he staff make up for that by keeping everything so clean. The only thing that I can say that needs major improvement are the beds and pillows. They are... More

I love the Rui Palace it is a wonderful hotel, however I can not give it 5 stars this time. The staff is wonderful, food is great. The hotel needs to be brought back to life. New paint, the pools need new tile. The rooms need all new bedspreads, the bedspreads in my room were dirty and full of stains... More

We traveled to RPLA from June 5th-12th as a romantic get away for myself and girlfriend. We both noted that after reading some of these reviews, that we were not expecting things to be perfect. However, it is obvious that one thing the reviews show is that you just can't please everyone. We found ourselves actually trying to FIND something... More

Me and my partner visited The Riu Place last November. On arrival we noticed how beautifully clean and well presented the hotel was, the reception area is really pretty. Our room was lovely, clean and spacious with a great view over the pools and sea. The rooms were cleaned daily to a really high standard. The staff were incredibly friendly... More

Having arrived home just yesterday after an amazing two weeks at riu palace las americas with my boyfriend, I am finding it hard adjusting back to normal life after living in such luxury! We couldn't have imagined staying in a better hotel for our first trip to Cancun, after travelling alot and staying in various 5 star hotels this was... More

This trip was for our 1 year anniversary. The hotel was very beautiful, the beaches were great, and the drinks were plentiful. I did get very sick from the food, but this happens often in Mexico. The food tasted good, with the Krystal restaurant being by far the best! The beer in the room is only dark, so you may... More