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All 172 Cancun hotels

Hotel Riu Palace Las Americas

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Ranked #20 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
xLozx2014 Scotland, United Kingdom
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4,129 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (644)
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English first
London, United Kingdom
1 review
1 of 5 stars Reviewed today NEW

Overrated and full of loud rude Americans who have no regard for others around them and who treat the staff as second class citizens. Rooms are small and bathrooms have a tiny bath and no proper shower. Not good for families and our room was directly over the entertainment areas so no sleep until late. Swimming pools are small and... More

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Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

This was my first ever trip to Mexico and I will definitely be back. The Riu Palace Las Americas is an amazing hotel and exceeded my expectations. The staff were fantastic, so friendly and ALWAYS willing to help no matter what the issue was. They made me feel so welcome and provided a great service. I especially loved how they... More

Was this review helpful? Yes 4
Sydney, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at riu palace for a week in a junior suite and absolutely loved everything about this hotel. The pools were clean and inviting. The staff was so attentive and most could speak english which helped us australians. The entertainment staff made laying by the pool an enjoyable experience. The rooms were clean and had a full stocked mini bar... More

Was this review helpful? Yes 1
Austin, Texas
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was an all inclusive package, booked directly through Riu.Com, saved about 400$ with flight and hotel, 7 nights Friday to Friday out of Austin, Tx. direct flight. Hotel gave us an upgrade from jr. suite to 2 room suite ocean view. Food was great, good selection at buffet, went to 2 of the specialty restaurants, Japanese and Fusion both... More

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4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My girlfriend and I were here September 2013. (We were just talking about it now, as we're getting ready for this September's trip) For perspective, we are in our 40s. We heard good things about this place from others, and had already stayed at a Riu Palace in Rivera Maya. Everything was perfect. The resort was beautiful, very white and... More

Was this review helpful? Yes 1
Cookstown, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our second trip to Riu Las Americas and it couldn't have been better. We were there from Jul 8 - 13. From check in to check out our every need was catered to. The much talked about construction next door did not interfere with our vacation at all. It was barely noticeable at the activity pool and once... More

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Norfolk, United Kingdom
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent a 2weeks here and a lovely time. The beach at the back of the hotel is small but crystal clear. The food was the best all in we have ever had,the Italian restaurant has waiter service and really good red wine,which is rare in Mexico. The staff are polite,and work very hard. The rooms are lovely,but I think... More

Was this review helpful? Yes 1
Grapevine, Texas
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful resort! We always saw people cleaning! Family friendly atmosphere where bartenders were able to make drinks similar to adult beverages for kids. My kids loved the virgin strawberry daiquiris. Rooms are nice. We were able to get two rooms right next to one another with an outside door to lock! Beds aren't great, but not total rocks. Sofa bed... More

Was this review helpful? Yes 1
Arlington, Texas
Top Contributor
67 reviews 67 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago

I've traveled Mexico extensively staying at many All Inclusive properties as well as many non-all inclusive hotels. Because we've already done most of the tourist kinds of tours and activities with our family through the years, we generally go to Mexico these days to rest and relax. My two daughters and I stayed here July 17 - 21, 2014. Other... More

Was this review helpful? Yes 8
1 review
4 of 5 stars Reviewed 1 week ago

Just came back from Cancun while staying in this Riu Palace. Room is spacious and clean. All inclusive is amazing with mini bar in room, so you don't have to worry about finding way back to your room even if you drunk. We were there during the FIFA final games. TV in room was so poor that cannot even see... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Ocean views(37)
  • Steak house(20)
  • Great time(19)
  • Room service(19)
  • Coco bongo(18)
  • Entertainment staff(17)
  • Musty smell(16)
  • Pool area(10)
  • Junior suite(10)

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

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Room/suite (586)
View from room (353)
Hotel & grounds (1127)
Dining (257)
Pool/beach area (1017)
Bathroom (41)
Family/play areas (10)
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All expert photos (143)
Amenities (7)
Beach (3)
Jacuzzi Suite (33)
Junior Suite w/ Balcony (24)
Pool (16)
Restaurants and Bars (17)
The Hotel (43)

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Hotel & grounds (4)
Other (9)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Cancun #14 Romantic Hotel in Cancun #19 Top resorts Hotel in Cancun #19 Luxury Hotel in Cancun #20 On the Beach Hotel in Cancun #20 Business Hotel in Cancun #21 Family Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???s resort area * On the beachfront * Complimentary sun loungers on the hotel???s private beach * 8-storey building * 100 m/325 ft. to Hotel Riu Cancun * 120 m/390 ft. from a shopping centre * 10 km/6.2 miles from downtown Cancun * 20 km/12.5 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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