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Hotel Riu Palace Las Americas

#18 of 178 Hotels in Cancun
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Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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1 room 1 guest
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Hotel Riu Palace Las Americas
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5,020 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

First of I want to say thank you to Pavel at the reception desk, he goes above and beyond! We explained were there to celebrate my birthday (23 August) and went ahead and put us all in a beach front room. Our friends were in the room next to ours which made it more convenient. The service overall is just... More 

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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

THE FOOD! OMG!!!! I gained 14 pounds in 1 week because I couldn't control myself! JOSUE was an INCREDIBLE chef at the buffet dinner....made specialty shrimp and lobster dishes for us that were OUT OF THIS WORLD! The beach is nice with snorkeling right off shore! Plenty of activities closely as you're in the heart of the entertainment district for... More 

Was this review helpful? Yes 1
Brooklyn, New York
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked four nights / five days here as part of a vacation package and wound up so glad we chose this place. Got upgraded to an ocean view (probably technically partial, but great view) suite. Pretty pools and nicest beach. We stayed a few years ago at a different "all-inclusive" spot in Cancun where you had to pay drinks.... More 

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Lugano, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our first staying in RIU Palace and everything was absolutely amazing !!! The staff was lovely and helpful, the room was very clean and the food was excellent! (the buffet in particular). The sea is clear and the beach is fab! I wish I could stay there longer!

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Miami, Florida, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The best hotel I have ever stayed at; we travel 1-2 times a year to different places. Lobby: It is lovely and elegant. You feel relaxed sitting at the lobby even with guests roaming around or arriving/departing. You won't have that suffocating feeling. Rooms: Not carpeted, but with marble tiles which makes it look cleaner and sophisticated. There were 4... More 

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Joliet, Illinois
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check in was without fault. LOVED the pool areas. Both pools were everlasting. Bar service was terrific, Refills were delivered constantly without having to reorder. The staff was extremely friendly and very energetic. Drinks were perfection. I was disappointed in the food at the buffets. The meats were over cooked and there was not the variety that the Peninsula had.... More 

Was this review helpful? Yes 3
New Hampshire
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3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I loved this resort! The rooms were very clean, spacious and comfortable. The food was wonderful - there is something for everyone. We did try the Crystal Fusion restaurant which I would recommend. Not only did they serve you a bottle of champagne, but provided a bottle of wine with dinner as well. The pools were very nice with the... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very beautiful and has a great location. As you walk into the lobby the views of the pool and the beach are amazing. You feel as if you're looking into a post card. The beach is amazing with crystal clear water and the hotel grounds are immaculate. The rooms are spacious with beautiful views. The location is... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Riu was amazing. This was my first trip to Cancun and as soon as I walked into the lobby I felt a positive vibe. Every corner of the hotel was breathtaking. Our room was clean...we had a beautiful balcony and view of the pool and beach. I am a hotel snob and this place did not let us down.... More 

Was this review helpful? Yes 3
Dearborn Heights, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Riu November 2014, It was an AMAZING STAY! Great hotel, amazing food, super clean, extremely nice employees and very family friendly! The only problem we had going in november is the weather is very very windy. Sometimes its even to windy to swim! I would highly recommend this hotel. I will go back again!

Was this review helpful? Yes 2
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