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All 172 Cancun hotels

Hotel Riu Palace Las Americas

4.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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86%
Ranked #19 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Andrew B Toronto, Canada
  • Reviews (4,106)
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4,106 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (632)
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English first
Toronto, Canada
1 review
4 of 5 stars Reviewed today NEW via mobile

First time writing a review on TripAdvisor. My partner and I stayed at Riu Palace Las Americas (RPLA) June 20-27th, 2014. This was our second trip to Cancun, our first being at the Grand Oasis and we wanted to upgrade to a more upscale resort. I'll break up into different sections to organize my review. 1. The Hotel The overall... More

Was this review helpful? Yes 1
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Rui Palace las Americas is a great location for young people. It is close to nightclubs, shops, and restaurants. You can walk to these places. The service in the hotel itself if great, the staff is very attentive. This is an all inclusive hotel, make sure you take tip money to tip the workers, they do a lot to keep... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

So I stayed here for 10 days and I loved it. Not everything is perfect but it was an experience that I'll never forget. But let me tell you the small things that other comments don't really tell you that you may want to know. Like how the TVs are terrible if you're trying to watch something, the floors are... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Me and my wife just got back yesterday from a 5 day stay at this hotel. I must say that our time there was great. The only minor issues where the room such as the bed and pillows. Also it seems like the room was more cold than needed, but no biggie since we didn't spend much time in the... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Upon arriving to the hotel on June 25. 2014 my initial thought was 'Gorgeous". I could see The infinity pool & the ocean soon as I walked into the hotel and was immediately drawn to it. Check in was a breeze & I proceeded to my room. My room was just 'OK'. It wasn't what I was use to seeing... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Had a girls trip a couple of weeks ago. Had a travel agent friend book the trip since I had no experience. I was a little concerned with some of the reviews mentioning construction that is happening next door but we never really even noticed. Service was great. At no time did I feel unattended to. Ate at most of... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful and very clean resort. The staff were very attentive to our needs and by the end of our stay 2 of our favorite staff members new our drink orders and kept our cups full. Tips for your stay: 1. Get to know the staff. They work both the buffet and the restaurants; so they might can... More

Was this review helpful? Yes 2
Bartlett, Illinois
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the Riu Palace in Cancun goes beyond to make your staff comfortable, relaxing, and awesome! They really kno whow to treat their guests. The food there is good, with a variety of restaurants to choose from. Rooms are beautiful, with great views! We've stayed there twice.

Was this review helpful? Yes 2
amelia, va
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

What a beautiful all inclusive resort especially the infinity pools. The Mexican restaurant was over the top delicious. Entertainment was fun and the hotel was Clean! Customer service was great except for the manager when our air conditioner quit. He was a rude 20 something and just did not care. We finally got new cool rooms. 70 was the lowest... More

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Sheffield, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have travelled all over the Caribbean and this is fourth stay in a Riu hotel. Without doubt the best. We got offered an alternative hotel before and after arrival due to building work next door. I could not imagine a better hotel for the money and the building was hardly noticeable. Good rooms, great restaurants, fantastic smiling lovely people... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Ocean views(37)
  • Steak house(20)
  • Great time(19)
  • Room service(19)
  • Coco bongo(18)
  • Entertainment staff(17)
  • Musty smell(16)
  • Junior suite(10)
  • Pool area(10)

Additional Information about Hotel Riu Palace Las Americas

Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Spa Hotel in Cancun #14 Romantic Hotel in Cancun #18 Luxury Hotel in Cancun #18 Top resorts Hotel in Cancun #19 On the Beach Hotel in Cancun #21 Family Hotel in Cancun #28 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???s resort area * On the beachfront * Complimentary sun loungers on the hotel???s private beach * 8-storey building * 100 m/325 ft. to Hotel Riu Cancun * 120 m/390 ft. from a shopping centre * 10 km/6.2 miles from downtown Cancun * 20 km/12.5 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
Number of rooms
372

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