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Hotel Riu Palace Las Americas

#21 of 176 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Las Americas
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4,648 reviews from our community

Traveler rating
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    1,118
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    175
    112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was to be our 42 nd year after graduating Medical school.60 plus people gathered for three nights in march and had a blast.Property is immaculate.Sea and the view,Staff and cleanliness,smiles and genuine welcomes...We loved it.50 of us were vegetarians and the place managed to feed us with many options.We had the all inclusive deal which worked out best as... More 

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I just returned from a three (3) night stay at Riu Palace Las Americas. We had such a wonderful time. We didn't quite know what to expect as we'd never been to Cancun or an all-inclusive resort. We'd read a lot of reviews on this property and others. Needless to say everyone has a different experience, but... More 

Was this review helpful? Yes 4
Grand Blanc, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I just got back from staying at the Riu Palace Las American in Cancun, Mexico. This was my second time to Cancun in the past year. We stayed at the Riu Palace Peninsula in March of 2014 and loved it .....but it was off the beat and path a bit so we thought we would try the Riu Palace Las... More 

Was this review helpful? Yes 2
sfk0418
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was one of the most relaxing vacation I've ever taken. I've read a lot of complaints that made me worry about choosing this hotel but frankly, I think some people just don't fully appreciate a good thing. PROS: - Room was very clean. They came twice a day to clean it so I'm not sure why some people were... More 

Was this review helpful? Yes 6
Saint Joseph, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from the Riu Palace Las Americas after spending 7 fun-filled nights there! Even though it was Spring Break and the hotel was near-capacity, it did not feel crowded. This is the 4th time visiting this hotel. It is a great location if you want to be within walking distance of Senior Frogs, Carlos n Charlie's, etc. The... More 

Was this review helpful? Yes 5
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort provides an experience unlike any other I have enjoyed. From the lobby to the drinks, down to the food, everything was excellent. The resort grounds are gorgeous and the amenities are amazing. For those of you that enjoy throwing back a drink, have no fear...even your room is stocked with drinks! The fridge is restocked daily and there... More 

Was this review helpful? Yes 3
Hamilton, Ohio, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We love this hotel. I think we have been here 7 times in the last 6 years. Yes it's getting older and it has a mildew odor. It's supposed to be renovated soon from what I hear. The things I like are the location. Close enough to walk a lot of places. The water here is calm and the beach... More 

Was this review helpful? Yes 2
Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I visited this hotel September 2014...and enjoyed my time here. The hotel was nice, the rooms were nice, it really was like a palace. If you walk down to the Riu Cancun next door you can see that it has been renovated to be more modern, and I heard this hotel may also be renovated within the next 2 years... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the second time I have been all inclusive in Cancun and definitely the better experience, all in all this was excellent value for money! Room had a great view over the central pool area and the Caribbean, hotel is very well situated in the hotel zone being a short walk/taxi to the main area of bars and nightclubs... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Hotel is beautiful! Room was clean and had a fantastic view! Staff was very nice and helpful! We had a great vacation! All-inclusive hotel - all buffets had great food and a variety of things for you to eat!

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(39)
  • Ocean views(36)
  • Steak house(20)
  • Great time(19)
  • Coco bongo(18)
  • Room service(18)
  • Entertainment staff(17)
  • Musty smell(14)
  • Pool area(10)
  • Junior suite(8)
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Beach (3)
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Jacuzzi Suite (33)
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Junior Suite w/ Balcony (24)
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The Hotel (43)

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