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Hotel Riu Palace Las Americas

#19 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Hotel Riu Palace Las Americas
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4,872 Reviews from our TripAdvisor Community

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Traveler rating
    3,020
    1,165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (824)
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2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Having an excellent stay. Been here almost two weeks and cannot fault the hotel, food, staff etc everyone is so friendly. We are staying in room 322, personally I would ask for a higher floor as we have a balcony with pilers which while decorative block a beautiful view. Visit the steakhouse restaurant for fantastic lobster. The buffet has such... More 

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I highly recommend this all inclusive resort. I went here with my wife in November last year, the weather was great. To be honest I was highly skeptical at first having never stayed at a Riu Palace. This facility is excellent. You have to wear an all inclusive wrist band during your whole stay. The pools are pretty good. The... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Service here is amazing!! People here work to fulfill your needs. Musty smell I didn't experience not once. It is humid in cancun what can u expect anyways. Room was spotless I loved it. Walter and Miguel as our servers were amazing, they give u impecable service and I couldn't ask for more. They worked so good I always tipped... More 

Was this review helpful? Yes 4
Whitby, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a week in sunny Mexico with my sister and had a wonderful time. The resort is beautiful with the interior lobby and bar having an Ernest Hemingway feel. Stepping through the doors to the pool is breath-taking. The endless pool looking out to the water is framed with 2 stunning white domed archways. The second and larger pool is... More 

Was this review helpful? Yes 2
Wakefield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a 2 week stay , the hotel is amazing , the staff cannot do enough to ensure you have a great holiday . The food is excellent , great variety and top class quality . The bars offer a wide range of drinks , cocktails etc and on a 24 hour basis ! The suites are of... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice Hotel Nice Service Nice Location. This hotel is one of the best in Punta Cancun. People is friendly and restaurants are very good even buffet is really good. They serve many obtions and you can have large shrims in every meal.

Was this review helpful? Yes 1
Northallerton, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our third visit to this hotel and it's still the best in the resort. WIFI is now free everywhere and you can connect up to three devices. Food, drink & Service are all first class. Ate in the general buffet most days, which was always serving steak, lobster, crab, king prawns etc..

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place is beautiful. Beach a lil rough but water still nice. So much to do. Such lil times nightlife near if you want it. Good food, great location. Too notch hotel,not to many kids yet friendly. College kids but not to obnoxious. I would definitely go back!

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Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Booking our trip my boyfriend and I wanted a resort with some people in our age range (24) but also a bit older as well so it wouldn't be full of teens. This resort had a perfect mixture of adults from all age ranges. They have a calm pool and a party pool. When we arrived we had an early... More 

Was this review helpful? Yes 3
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Once again the end of January arrived and our annual trip to Mexico for our anniversary is upon us. We decided to try something different and booked our vacation down the coast at the Grand Palladium Kantennah. We booked one of their Mayan suites, which was very nice. The problems started shortly after we checked in to our room. My... More 

Was this review helpful? Yes 1
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