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Hotel Riu Palace Las Americas

4.0 of 5 Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Las Americas
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Hotel Riu Palace Las Americas
Hotel Riu Palace Las Americas
Hotel Riu Palace Las Americas
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4,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Helsinki, Finland
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We reserved the hotel just as 4 star hotel - and exactly that we got. But: the hotel has all the facilities to be 5 star one, and there are just small little things which makes the difference: 1. Service: the whole personnell were really service oriented, polite and friendly. Still we recognised some of the waitresses be just trainees.... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We took a 3 night trip to celebrate our birthday. We loved the resort. We didn't even notice that they were doing renovations. The staff is very friendly, attentive, helpful & welcoming. The food was great. We ate at the buffet a lot. We weren't expecting much but we were pleasantly surprised. The waiters kept refilling our wine immediately at... More 

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Blue Grass, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First of all, I cannot express how much we enjoy this resort! The staff is beyond amazing, and the grounds are kept absolutely immaculate. As far as the small renovation you have been reading about, it was going on while we were there, and it is just that... small. While we were there, it seemed as though the 4th -... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 3 days ago NEW

Just got back from a 3 night stay at the Riu Las Americas and all I can say is that it was amazing in every way. The STAFF is the highlight of this hotel. They wait on you hand and foot. There was always a hello from the staff, never more than two sips left in our drinks before the... More 

Was this review helpful? Yes 1
New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is really a lovely resort. I have been to many all inclusive hotels throughout the Caribbean but never the Riu chain. The staff cannot do enough to make you happy. I noted previous comments about the beds in the room and inquired upon check in, in fact we had a room with the double beds, but at least we... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our stay at Riu Palace Las Americas. The staff is extremely friendly and accommodating. The hotel has a quiet elegance and is better suited for a peaceful vacation. There is always the option of going next door for the crazy party atmosphere, so you can have the best of both worlds. The food is good but not... More 

Was this review helpful? Yes 2
Kent
Top Contributor
180 reviews 180 reviews
52 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

overall a most amazing experience - the staff, the food, the accomodation, the beach, the bars everything was perfect - not sure why but it was - greatly packaged location with excellent welcoming staff.

Was this review helpful? Yes 1
Milwaukee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent stay at Las Americas. The food was much better than expected, rooms were great and the property was beautiful!!! An ocean view is a must!!!! The pool is smaller than I thought it would be but it was not crowed so it had plenty of room. We will for sure be back.

Was this review helpful? Yes 4
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent location, friendly staff, great restaurants on site. Room was clean spacious and great view. Pool area is what turned me off about this place, do not get a lot of sun, very tight. Beach area small as well.

Was this review helpful? Yes 4
Laughlin
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at Riu hotels all over the world and this one was just as nice as all the others. As usual with Riu hotels you need to always bring ear plugs because you will hear every door on your entire floor close throughout the day and night as well as every person laughing and having fun as they are... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Ocean views(37)
  • Steak house(20)
  • Great time(19)
  • Room service(19)
  • Coco bongo(18)
  • Entertainment staff(17)
  • Musty smell(16)
  • Junior suite(10)
  • Pool area(10)

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#13 Spa Hotel in Cancun
#14 Romantic Hotel in Cancun
#18 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#21 Family Hotel in Cancun
#28 Business Hotel in Cancun

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