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Hotel Riu Palace Las Americas

4.0 of 5 Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Las Americas
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Hotel Riu Palace Las Americas
Hotel Riu Palace Las Americas
Hotel Riu Palace Las Americas
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4,365 reviews from our community

Traveler rating
    2,701
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Pennsylvania, United States
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been to Mexico at least 15 times and we have stayed at many Riu Hotel's however we were told there was a quiet pool but believe me it was not quiet. They need to inforce that kids go to the kids pool and not the infinity/quiet pool. We just got back on 11/22/14 and we were there for... More

Was this review helpful? Yes 4
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was lovely. The staff went out of their way to please you. I don't think I saw anyone not smiling. We felt very welcome. The food was delicious! A couple of things to remember, the kink size beds are two full size pulled together. That made snuggling hard. The musty smell needs addressed, The grounds are beautiful !... More

Was this review helpful? Yes 2
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This has to be one of the top rated resorts in Cancun for a reason. We were amazed at the beauty and cleanliness of the hotel. You can't walk in and not stare at the 40 foot stained glass ceiling. Upon arrival the reception staff was friendly and helpful. We stayed in a basic room on the 8th floor that... More

Was this review helpful? Yes 1
RS
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and me just came back from 8 days vacation in Cancun, the hotel is amazing, the food & drinks, the staff, the pools, the beach, the view and the room (it is exactly as in the pictures), you will not regret choosing this hotel, I suggest it if you have kids as well. There was just only one... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

With the professional assistance of my travel agent Elise at L3 Vacations my vacation in Cancun at the Riu Palace was incredible! The property, food and staff especially the entertainment staff was amazing!

Was this review helpful? Yes 2
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel itself is in a great location. 10 minute walk from the nightlife (Coco Bongos, Hardrock etc) We recieved complimentary drinks at the lobby on arrival, which was a nice touch considering the 10 and half hour flight! We were upgraded to a seaview room so started well! There are 2 pools. One right outside the reception which sees... More

Was this review helpful? Yes 8
Roseville, Minnesota
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This post is a little overdue, but I have to post what an amazing time we had there, AGAIN! My husband and I got married there last April and it was nothing short of amazing! The food, the drinks and staff make the stay very enjoyable. Our favorite bartender is Abundio and he is usually at the inside lobby bar.... More

Was this review helpful? Yes 7
Maryland
Reviewer
3 reviews 3 reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 5 day get away 11/7-11/11. This was the first non adult only all-inclusive Resort that we have been to in several years, but since it was a "get away" and not a vacation my husband thought it would be ok and I am so glad that I listened. The hotel, food,drinks, and service was amazing.!! We... More

Was this review helpful? Yes 6
Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this Hotel was wonderful. The view, the beach, the food, and the convenient shopping. My husband liked the in room bar and private safe. Lots of activities everyday to choose from. Snorkeling right out front of the hotel was fantastic. Pauline L.

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 10 day stay & had the best holiday ever! 3rd time to Mexico but 1st in Cancun. The hotel location is fabulous - just a short walk from Coco Bongos, The City (Latin Americas biggest nightclub - which was AMAZING!!) Señor Frogs etc & 5 minutes on the bus from La Islas shopping village.... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Ocean views(37)
  • Steak house(20)
  • Great time(19)
  • Room service(19)
  • Coco bongo(18)
  • Entertainment staff(17)
  • Musty smell(16)
  • Junior suite(10)
  • Pool area(10)

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

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