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All 174 Cancun hotels

Hotel Riu Palace Las Americas

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Ranked #21 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
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4,156 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (655)
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English first
1 review
4 of 5 stars Reviewed today NEW via mobile

I just got back from my wonderful vacation in Cancun. This hotel is great!! It is very clean and the staff is wonderful. The all inclusive is really all inclusive, the food is great. The only reason why I did not give it 5 star rating is because the future and beds need update. The beds and furniture is outdated.... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just reluctantly returned from a 2 week holiday with my family (myself, husband and there children aged 19,18, and 9yrs old). This was the second time we have been to Cancun, Mexico. From the moment we arrived at the hotel we were treated very well by the reception staff. They explained where all the amenities were and everything we needed... More

Was this review helpful? Yes 2
Atlanta, Georgia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from celebrating my 16th birthday at RIU and can I say they have outdone themselves again. When I arrived at the lobby and looked out and saw the pool all I could say was WOW, WOW, WOW. The place was jumping. The front desk was first rate upon arrival. Very professional, courteous and always wiling to help. The... More

Was this review helpful? Yes 1
Greenville, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was only my second time in Cancun, Mexico and my first all inclusive in Mexico and it was amazing! I surprised my boyfriend (we are in our early 20's) with this trip, and the staff was super accommodating. As soon as we arrived, check-in was easy. We arrived at 11:00 AM and although check-in wasn't until 3:00, they made... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have just reluctantly returned from the most fantastic 2 week trip to riu palace with my boyfriend. have to say it was the most amazing holiday possible, made better by the wonderfully attentive staff throughout the hotel who cannot do enough for everyone. At the buffet restaurant waiters take you under their wing and we were fortunate enough to have... More

Was this review helpful? Yes 7
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed at the riu palace with my girlfriend for 2 weeks in july,really nice hotel,rooms are a little dated but who goes on holiday to sit in the room? some people moaned about the musty smell but i only noticed it when i first walked in then never again, the hotel is kept spotless by all the cleaners anyway. everything... More

Was this review helpful? Yes 2
Colorado Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time at an all inclusive resort. I am more of an adventurous traveler. I like to try new restaurant and see the area. Riu really did a good job with the food. I was able to eat what ever I wanted. The pool was nice but let's face it. If your in Cancun you should be... More

Was this review helpful? Yes 3
San Francisco, CA
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is the oldest of the 4 Hotel Riu facilities along the Hotel Zone strip in Cancun. These Spanish-owned hotels are all-inclusive, which means no extra charge for 24/7 food and drink (including in your room). Basically, you wake up and eat and drink your fill while enjoying the Caribbean water and hotel pools. They have cafes and bars... More

Was this review helpful? Yes 6
Washington, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two fab weeks in the Riu Palace Las Americas returning in early August. The hotel contains masses of character and is kept spotless at all times. The staff are brilliant:- Tomas in the Kyrstal, William in the pool bar, Adrian Walter and Felipe in the buffet and Brenda and Lorena in the lobby bar, they all went the... More

Was this review helpful? Yes 4
Blyth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hi My wife and i stayed at this hotel last week and our title says it all. from arrival to departure we were looked after and the location and hotel was pristine treat the waiters like your family with a fair tip and you wont have to move from the beach or sun lounger very friendly and exceeded our first... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very good(41)
  • Ocean views(37)
  • Steak house(20)
  • Great time(19)
  • Room service(19)
  • Coco bongo(18)
  • Entertainment staff(17)
  • Musty smell(16)
  • Junior suite(10)
  • Pool area(10)

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

5,117 photos of this hotel

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View from room (355)
Bathroom (42)
Room/suite (586)
Pool/beach area (1017)
Hotel & grounds (1127)
Dining (257)
Business center/function rooms (24)
Family/play areas (10)
Other (1544)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (143)
Amenities (7)
Beach (3)
Jacuzzi Suite (33)
Junior Suite w/ Balcony (24)
Pool (16)
Restaurants and Bars (17)
The Hotel (43)

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All management photos (13)
Hotel & grounds (4)
Other (9)
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Official Description (provided by the hotel)
* Located in "Corazone", Cancun???s resort area * On the beachfront * Complimentary sun loungers on the hotel???s private beach * 8-storey building * 100 m/325 ft. to Hotel Riu Cancun * 120 m/390 ft. from a shopping centre * 10 km/6.2 miles from downtown Cancun * 20 km/12.5 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Riu Palace Las Americas and other travelers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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