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Hotel Riu Palace Las Americas

#20 of 178 Hotels in Cancun
Certificate of Excellence
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Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Las Americas
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4,866 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whitby, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a week in sunny Mexico with my sister and had a wonderful time. The resort is beautiful with the interior lobby and bar having an Ernest Hemingway feel. Stepping through the doors to the pool is breath-taking. The endless pool looking out to the water is framed with 2 stunning white domed archways. The second and larger pool is... More 

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Wakefield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 2 week stay , the hotel is amazing , the staff cannot do enough to ensure you have a great holiday . The food is excellent , great variety and top class quality . The bars offer a wide range of drinks , cocktails etc and on a 24 hour basis ! The suites are of... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nice Hotel Nice Service Nice Location. This hotel is one of the best in Punta Cancun. People is friendly and restaurants are very good even buffet is really good. They serve many obtions and you can have large shrims in every meal.

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Northallerton, United Kingdom
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our third visit to this hotel and it's still the best in the resort. WIFI is now free everywhere and you can connect up to three devices. Food, drink & Service are all first class. Ate in the general buffet most days, which was always serving steak, lobster, crab, king prawns etc..

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Booking our trip my boyfriend and I wanted a resort with some people in our age range (24) but also a bit older as well so it wouldn't be full of teens. This resort had a perfect mixture of adults from all age ranges. They have a calm pool and a party pool. When we arrived we had an early... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Once again the end of January arrived and our annual trip to Mexico for our anniversary is upon us. We decided to try something different and booked our vacation down the coast at the Grand Palladium Kantennah. We booked one of their Mayan suites, which was very nice. The problems started shortly after we checked in to our room. My... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a fabulous two week holiday. The hotel, staff, food and facilities are second to none. We have absolutely no problems to add to the review. Upgraded to a junior suite with fabulous views. Even two days rainfall didn't spoil our holiday. If you are thinking of coming here then do it. Would recommend this hotel to anybody. It's just... More 

Was this review helpful? Yes 4
Riverdale, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

First time in Mexico ; Cancun the most amazing place to be. I love it I want to move here !! Love this resort the service is extra and the workers goes on and beyond. Waitress Leticia and Viviana are amazing women personality and motivation makes me feel comfortable coming back as well as Humberto they make conversations and are... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

this hotel is undoubtedly the best I've ever been to. top notch food, excellent service and wonderful room. you can go play tennis to the neighbouring hotel of the same net, which we did for free. in the morning they brought us breakfast that we ordered for free, meaning foom service is included. we loved being there and will definitely... More 

Was this review helpful? Yes 2
New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My first visit to cancun and this hotel. Loved the food, room clean and well kept, excellent service. Amazing views from my room. It has activities true out the day for all ages, the restaurants service is excellent. At the buffet even the chefs are very polite one could tell they enjoy their work. Excellent room service. Must visit the... More 

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