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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Ranked #33 of 170 hotels in Cancun
4.0 of 5 stars 3519 Reviews
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3,519 reviews from our community

What travelers say about this hotel
  • Very good(81)
  • Entertainment staff(59)
  • Coco bongo(51)
  • Steak house(49)
  • Great time(44)
  • Pool bar(43)
  • Japanese restaurant(25)
  • Really nice(20)
  • Main buffet(17)
  • Rooms are clean(17)
Traveler rating
    1,790
    945
    385
    233
    166
Only show reviews for Family (475) | Couples (1177) | Business (28)
Date Rating
Eric R
Toronto, Canada
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 16, 2012
1
person found this review helpful

Read most reviews and was skeptical of the negative ones because some people seem to think that these places have the same amenities as your home or hotels in US and Canada. Arrived and reception desk was very efficient in checking in a big group of us, even had drinks provided to us as we checked in. Rooms were clean... More

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DRobbo
Coventry, United Kingdom
Senior Reviewer
8 reviews
28 helpful votes
5 of 5 stars Reviewed January 16, 2012
5
people found this review helpful

We got married at this hotel last christmas (23rd Dec- no weddings on 24/25th) It's taken a while for me to get round to writing a review and I'll try and remember everything! We decided on a wedding here as we had been here a number of times - We combined it with christmas and new year and we had... More

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Mike S
O'Fallon, Missouri
1 review
2 helpful votes
1 of 5 stars Reviewed January 15, 2012
2
people found this review helpful

terrible hotel from rooms to the amenities. the beds wer hard as a rock with sand paper sheets which included bedbugs. the water stunk out of the shower and faucets. the toilet most of the time wouldnt flush. the only good thing about this place was the staff because they were friendly which is their job anyways. the food was... More

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luvstogo2
Kansas City, Missouri
2 reviews
3 helpful votes
3 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

I wouldn't recommend this property solely because of the pool and beach area. It is very small and cramped. We stayed from Jan 4-10. The sun disappears about 2:45 behind the very tall hotel building. We had to reserve our beach loungers by 7:00 am to get full sun until 2:45. There is a large portion of the pool and... More

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Rachellovestravel
London
Reviewer
5 reviews
8 helpful votes
5 of 5 stars Reviewed January 14, 2012
2
people found this review helpful

This hotel is in a great location, Huge rooms, Great minibar and food was varied daily! It has made me book further holidays with the RIU brand. Great! More

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sandywhitts
derbyshire england
Reviewer
4 reviews
11 helpful votes
4 of 5 stars Reviewed January 13, 2012
4
people found this review helpful

Buffet food excellent as were the staff.Food in the sports bar particular good , fresh sandwiches and salad boxes, cakes and croissants readily available most fo the day. I recommend the japanese restaurant as this was extremely tasty. Hotel clean everywhere , cant complain re any issue on that point. Bedrooms nice and large and comfortable altough maybe now in... More

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ddstarr
Detroit, MI
Contributor
11 reviews
11 helpful votes
5 of 5 stars Reviewed January 12, 2012

The six of us had a ball! My mom, dad, two sisters and brother in law enjoyed our five night stay here. I loved the fish, vegaetables and of course chips, salsa and guacamole!! These other reviews are not being fair, I never saw a cockroach or an issue with food, etc. I was al over the resort looking and... More

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geminichris
London
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed January 12, 2012
3
people found this review helpful

This resort offers everything. Salsa dancing classes, unlimited amazing mexican food, cocktails and the staff are so friendly. The pool is amazing and having access to the ocean was even more amazing. It is also close to all amenities. Great staffs, amazing hotel best place for clubbing be careful they stole my 250 Prada sun glasses from my room. I... More

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JoefromCanada
Canada
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 11, 2012
1
person found this review helpful

If you don't know what the title means, you haven't been to one of the Riu shows. It's the official theme song that they often sing at the end of their evening shows. Actually it's possibly the only reason why I wouldn't want to go back to the Riu as the song is long, repetitive and annoying and I feel... More

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Pierregoring
Chester, United Kingdom
1 review
3 helpful votes
3 of 5 stars Reviewed January 11, 2012
3
people found this review helpful

Just a quick observation, anyone noticed the traveller photographs for December at this Hotel and how the pool area seems to be very shaded? That's because after 2.45pm in december it is, I've just spent the first 2 weeks in December there and can confirm that the sunbathers around the pool will be chasing the sun all day, eventually ending... More

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Riu Cancun Also Known As

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico

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