Stayed here from the 7-14 jan. from the moment we arrived we had such a wonderful time. Location- fab. About a 5-10minute walk from the strip were you will find coco bongo's, hooters, bars , chemists etc. coco bongos is a must! Room- very clean. And you have alot of room. Maids cleaned rooms every day. Spotless. Only critisism is... More

First the great: FOOD is awesome! Lots to do, sports bar, disco, entertainment and walking distance to the night clubs (Coco Bongo Rocks!) Room is fully stocked with premium beer and soft drinks, almost unlimited rum and vodka also. The beach, service staff and amenities is very good. What's not so great, the obvious one is the sun goes missing... More

A good family friend on mine, Joseph Bitet, died here a few weeks ago. He fell 5 stories and the hotel has done nothing but lie to everyone and hide the truth about how it happened. The police and especially the hotel are NOT cooperating and his death is still a mystery!!! Horrible horrible place!!!! DO NOT STAY HERE!!!!! More

My boyfriend and I stayed at the Riu Cancun in Mexico from Jan 14-21st 2012. We paid approx $1,150 per person (US Dollars) for a 7 night all-inclusive stay including airfare. When we arrived at the Riu Cancun, the staff was very nice all around, the food was just ok, not amazing like I have had at other chain resorts... More

We arrived at the Riu Cancun Dec 8th- 12th and was greeted immediately by staff with a cold cocktail at the front desk. Our rooms were actually ready before the scheduled check in time. The lobby was beautiful with the Xmas decorations all around it. They were able to put us right next to each other so that was great.... More

I know I won't remember everything about this resort, but we loved every second of staying here. The beach is gorgeous, the rooms are nice, and the entire staff was so helpful. We had a ton of questions and there was always someone who was able to help us. Everyone was so professional, fun, and great. I read the reviews... More

My wife and I were at this hotel form Jan 12 to Jan 19, 2012 and we were very disappointed. The food was not a problem as it is good no matter if you stay in Mexico to any hotel rated 3 to 5 stars. The room and the reception staff were terrible. We had an ocean-view room that was... More

We stayed on the 12th floor - the views were fantastic although be warned the lifts took ages to arrive. The bar staff were a joy to watch and if you sat at the bar they often had your next round of drinks lined up without you having to ask. The buffet restaurant served a lovely array of food -... More

We were at the hotel from the 21st Dec to 31st Dec 2011. Great location, walking distance to shopping and nightlife. Food was hit or miss, 3 specialty restaurants, Steak House, Japanese, and Argentinian Steak House, we tried all 3 and weren't impressed with any of them...of the 3, the Japanese was the best. The main buffet restaurant was excellent...terrific... More