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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Riu Cancun
Ranked #40 of 175 hotels in Cancun
4.0 of 5 stars 3715 Reviews
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3,715 reviews from our community

What travelers say about this hotel
  • Very good(86)
  • Entertainment staff(61)
  • Coco bongo(53)
  • Steak house(53)
  • Pool bar(49)
  • Great time(44)
  • Japanese restaurant(25)
  • Really nice(21)
  • Rooms are clean(18)
  • Main buffet(17)
Traveler rating
    1,870
    1,022
    406
    242
    175
Only show reviews for Family (526) | Couples (1264) | Business (28)
Date Rating
Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 7, 2012
5
people found this review helpful

upon arrival we had a room on the 3rd floor but smelled like urine and no AC so after we had already unpacked and complained moved up to the 12th floor. The elevators were slow & hot as hell.The ceiling fan blade fell off. The entire hotel lost power for a day. Make sure you are up and about at... More

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stoke-on-trent
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 5, 2012
9
people found this review helpful

i went to this hotel because my sister was getting married here i must admit at first i didnt want to go as i had'nt been abroad for years, and reading some of the reviews on here didnt exactly encourage me. But i really enjoyed myself and want to go back. from the moment we got there to the moment... More

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new jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 4, 2012
8
people found this review helpful

This was our first experience at an all-inclusive and it did not disappoint. As a mature couple, we were concerned about previous comments regarding loud and inappropriate behavior. This was noted to be at a minimum. There was other "mature" couples and also families at this resort. The hotel and the beds were fine, and the view was great. We... More

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Cefn Hengoed
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 4, 2012
10
people found this review helpful

I too was a part of the 'wedding' party of 49 who recently holidayed in this hotel [grooms mum]. It was the first time I had ever been on an all-inclusive holiday and couldnt believe what was on offer. I'm loath to do another that is not a Riu hotel as I'm guessing I might be disappointed. Without exception, the... More

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See 3 more reviews by MadmazCefnHengoed for Cancun
Saskatoon, Canada
1 review
5 of 5 stars Reviewed May 3, 2012

My husband and I spent a week in December 2011 resting and relaxing at the Riu Cancun. At Christmas I realized I left behind a box of jewelry. Working with my travel agent (Co-op Travel) and the staff at the Riu Cancun I did get my jewelry back. Thank you so much to the staff at the Riu Cancun ---... More

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Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 3, 2012
4
people found this review helpful

This was our 5th stay at a RIU. Apr 2007 and 2008 we stayed at RIU Caribe and Apr 2009 stayed at RIU Tequila and Apr 2010 stayed at RIU Santa Fe. Apr 2012 we deceided to try the RIU Cancun. The hotel is nice its right across from all the shops which is great, but the one thing i... More

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South Wales
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 1, 2012
12
people found this review helpful

Hi All, I hope that my opinions here are to your liking as I do have some views, some bad and some good. Firstly, As per Terry Wigan and Ruth south wales mentioned, they both went for a wedding with 47 other guests, I am the groom of that wedding. I must say, the wedding there is fantastic. Very good... More

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South Wales
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2012
4
people found this review helpful

Firstly a big hello to Terry and his family!! We have just returned from a 2 week stay at this hotel attending a wedding, there were 49 of us in total, including Terry's family and I think a good time was had by all. There are several pools - pool bar - games pool - and two infinity pools so... More

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Calgary Alberta
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2012
2
people found this review helpful

I recently stayed at the Riu Cancun April 9 -16, 2012. What an amazing and fun place to stay. The hotel attracts an international guest list and the conversations and scenery :-) are never dull. My girlfriend and I stayed for the week and enjoyed every single minute of our time. The ocean and view are stunning...don't get me wrong... More

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Calgary
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2012
5
people found this review helpful

A friend and I just stayed at this hotel in April and have all good things to say about it. It is in a great location if you like to be close to action. The food was wonderful; we ate at both the Japanese a la carte and the Steakhouse and were really impressed with both. Coming from Alberta where... More

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Additional Information about Riu Cancun

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Price Range: $$

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