This was mine and my boyfriends first all inclusive trip together. From the moment we checked in we were greeted with delicious drinks and smiling faces. The lobby is stunning - as are all communal spaces. The room is exactly what you need it to be- complete with amazing views from personal balconies, drying racks for beach wear, plenty of... More

Other than cruises, this was the first AI vacation I booked as an adult, which we traveled to March 2011. And we think I did fairly well!! The resort is beautiful, with a very nice stretch of beach. The views are amazing (I believe all rooms have an ocean view). There are 3 reservation restaurants on site, we were able... More

This is the second time my wife and I have stayed at a Riu resort in Cancun. We were very impressed. We had stayed last October at the Riu Caribe and were so impressed we wanted to try another resort. This time we traveled with a group of five which included extended family and a 20 something female college student.... More

The staff made the difference in a 4 over a 3 rating. I cannot say enough about the staff at the Riu Cancun, The were absolutely fabulous. The room did have a moldy smell, but it was very clean. The bed was hard as a rock, it was like they forgot to add the mattress to the box springs. The... More

The Riu Cancun was a fantastic hotel we just returned last week. The food was excellent there was always a different choice each niight and definately something for everyone. We ate at the steak house one night, it was ok - jacket potatoe and a steak I much preffered the buffet though because steak is not really my thing. The... More

I have just returned from RIU cancun and can agree with a lot of reviews i have read,Food amzing selection with presentation 1st class,this was our 1st for all inclusive and will definately do it again,unfortunately my husband took ill and as always when things go wrong it was early hours in the morning we where on the 12th floor... More

Me and my partner have just returned from a 2 week holiday in the RIU Cancun. After reading some of the reviews on here, it made me a little worried but i can reassure everyone there is nothing wrong with this hotel! Some of the comments are so picky.. we dont go on holiday to sit in the room all... More

I am under no illusions that the adage 'You get what you pay for' is 100% true. However, when spending £5600 on a party of 4, there should surely be enough cash in the whip to expect a decent standard. The hotel is a grand one, the ground are very well kept and the communal areas very clean and tidy.... More

Having visited many counties around the world my wife and I had an invitation to attend our friend’s daughters wedding at the Riu Cancun. Having never travelled to Mexico before this was an opportunity to tick another box. Along with the other 47 other guests we enjoyed 14 days of great hospitality and service from all of the staff at... More