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Hotel Riu Cancun

3.5 of 5 Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
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Certificate of Excellence 2014
Hotel Riu Cancun
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Hotel Riu Cancun
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6,170 reviews from our community

Traveler rating
    3,183
    1,780
    632
    338
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2,380
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Courtright, Ontario, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We traveled to Riu Cancun Nov 5-12, 2014. The weather was perfect! This hotel was fantastic! The entire staff - bartenders, maids, entertainment team & everyone in the restaurants made our trip relaxing and fun. The food was amazing - lots of variety and so many options at every meal. Usually I stick to pasta, chicken and rice but I... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Really enjoyed my stay in this newly renovated all inclusive resort. Check in was a breeze the all-inclusive food and drinks were great pool is beautiful. Couple minor negative would be there is no hot tub the whirlpool is the same temperature as the other pools. Most of the pool and the beach are in the shade by 3 o'clock... More 

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2 reviews
4 of 5 stars Reviewed yesterday NEW

I liked almost everything about this hotel. The only thing that is really annoying is that once the sun starts to set because of the type of building, you wont get sun at the pool or beach after 3pm. Also the internet access sucks.

Was this review helpful? Yes 1
Staffordshire
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wonderful time and a wonderful Hotel. Location was fab, beach and pool were wonderful, entertainment staff put 200% into everything they did. Hotel was exceptionally clean, food too good at times!! Specialty restaurants were not as good as I expected but were ok, booking them was a doddle. All staff at the hotel were kind, friendly and eager to please.... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We went to the Riu Cancun on November 28th for 1 week as it was our anniversary. The hotel has been beautifully redone. Staff was amazing as well as the buffet and alacarte restaurants. My only complaint was that you lost the sun completely by 2:30 as the buildings are so tall they block the sun...hence the pool is extremely... More 

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Bristol
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked this after seeing so many great reviews and it was fantastic!! The food was outstanding; everything you could dream of eating was there! Very high quality. They even did a bbq by the pool with handmade burgers that would shame most great burger joints. The alcohol was branded and plentiful.. The cocktails were amazing! The pina coladas are a... More 

Was this review helpful? Yes 3
New York City, New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I made a decision 3 years ago that I would never be in my hometown (NYC) during my birthday and I've kept that promise to myself. My 31st - Atlantic City, my 32nd - Puerto Rico and New Orleans, my 33rd - Bahamas; so it was only natural that I chose somewhere that the weather was amazing and so I... More 

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Edison, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very relazing stay! Very clean resort and amazing, friendly staff. Rooms are very nice and I fell in love with the bathrooms. Be careful if you have the balcony door open. Due to the wind, once you open the main door it will make the middle door slam, but a very cute set up of the rooms. Beds are comfy... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here at the end of November - beginning of December for two weeks with my boyfriend. We are both 24 and 30. The hotel is lovely. It has great grounds, pool area and beach and it's always clean. The rooms are great and the food is amazing. The main thing I liked about the hotel was the standard... More 

Was this review helpful? Yes 3
Fairfield, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pros: Very clean and amazing staff. Newly remodeled all over including bedrooms. Some reviews say the rooms are loud but they have an additional door between sleeping area and front of room that when closed keeps noise way down. Had no trouble sleeping at night. Maybe we just got lucky with our neighbors! Beds are the best yet - most... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Coco bongo(35)
  • Very good(32)
  • Entertainment staff(29)
  • Pool bar(24)
  • Steak house(22)
  • Great time(13)
  • Don Juan(11)
  • Rooms are clean(9)
  • Sports bar(8)
  • So friendly(8)

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#19 Spa Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Romantic Hotel in Cancun
#25 On the Beach Hotel in Cancun
#40 Family Hotel in Cancun

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