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All 172 Cancun hotels

Hotel Riu Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 | Cancun, Quintana Roo, Cancun 77500, Mexico
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Ranked #33 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Docdempsey Manchester, United Kingdom
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5,680 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (712)
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English first
Manchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Riu Cancun back in 2013 and loved every minute. From arrival they had a cold glass of cocktail waiting for you and took your bags direct to your hotel room. The place is huge with friendly staff everywhere. The buffet was a little repetitive however we made the trip to Hard Rock Café and Senior Frogs... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel gave our family a gift as were able to reconnect after my husbands military deployment. Our children enjoyed the kids club where they were able to play freely around us as we relaxed by the pool or the beach. Food was great and we were able to forget the responsibilities of time

Was this review helpful? Yes 2
Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 weeks in december 2010. Rooms were a bit dated but the hotel staff made up for that. Overall was a good trip. I'm not really into all inclusive as I like to eat out often. Food was average buffet style unless you go to the a la carte restaurants which were all good. Espicially like the... More

Was this review helpful? Yes 2
Leamington, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Best Resort ever. The Pools were great. We loved the Beach . We also loved swimming in the Ocean. The pools was nice and cool. We also enjoyed the Non-Alcoholic Margaritas by the pool swim up bar. Nothing to dislike.

Was this review helpful? Yes 7
Mason, Ohio
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Riu for a week in May and loved it! The pools are fantastic, the beach is wonderful and it was so nice to be able to walk off the property into the city at night. Every room has an ocean view, which is such a treat! We would come again!

Was this review helpful? Yes 9
Prague, Czech Republic
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have to tell that this place is awesome. Well, you can find many along the zona hotelera in Cancun, but the access to the sea (except rocky parts) is amazing, just directly from the pool area. Animators are great. And the hotel is exceptional. Service is just according to Riu standarts - one of the best offer of food :-)... More

Was this review helpful? Yes 9
Evesham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I after suffering the dreaded Deli belly on precious holidays I was skeptical about eating anything not cremated however the food choice, quality and preparation was first class. Staff were friendly and appeared to genuinely care about guests having a good stay. Beware of the mosquitoes after grounds have been watered but all rooms have screens to save you being... More

Was this review helpful? Yes 7
Brooklyn, New York, United States
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice rooms, great staff, great food, there's always something going on. Less then 10 minute walk from all the attractions and the location is safe. Highly recommended. Would definitely stay here again.

Was this review helpful? Yes 7
Plano, Texas
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Absolute love this hotel. We visit it every 6 months. Fantastic friendly staff. Great food. Fun pool activities. We are looking forward to our next trip after the hotel renovations. Excited to see was is changed.

Was this review helpful? Yes 6
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow what an amazing holiday.everything I imagined and more.food-amazing. Setting-amazing.beach-amazing.beautiful white sand and blue ocean 12 steps down from the hotel grounds.swimming pools lovely big shout to kelly, ste and lacey who we met and had great fun with jet skiing on the sea swimming with dolphins and kayaking brilliant definately on our 'to do' list to return.first time to... More

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Coco bongo(35)
  • Very good(32)
  • Entertainment staff(29)
  • Pool bar(24)
  • Steak house(22)
  • Great time(13)
  • Don Juan(11)
  • Rooms are clean(9)
  • So friendly(8)
  • Sports bar(8)

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 | Cancun, Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun

5,351 photos of this hotel

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Pool/beach area (1158)
Hotel & grounds (1178)
Room/suite (576)
View from room (427)
Family/play areas (38)
Dining (245)
Videos (14)
Bathroom (36)
Other (1517)

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Amenities (22)
Beach (11)
Double Room (14)
Junior Suite (20)
Pool (24)
Restaurants and Bars (26)
The Hotel (41)

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Other (5)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#22 Spa Hotel in Cancun #24 Romantic Hotel in Cancun #27 Top resorts Hotel in Cancun #30 On the Beach Hotel in Cancun #33 Business Hotel in Cancun #40 Family Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 m/65 ft. from a shopping centre. 10 km/6.2 miles from downtown Cancun. 20 km/12.5 miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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