The Hotel was nice but the food was very bad, so much so that we ended going out to eat at nights , the beds were comfortable but some areas of the hotel were under construction and we ended asking them to change us from our room. over all I would not stay there again. More

We stay at the Gran Melia almost every year. The atrium is gorgous with all the greenery inside. The rooms are always clean, comfortable, and well kept. The pool is gorgous and inviting. The breakfast buffet is delicious and staff is attentive.It's a great location right next to the Marriott. If it was possible It would be great if they... More

If what you are after is sun, beaches with a dash of excursions, this is great. If you are also a scuba diver you will have even more fun. The hotel has excellent restaurants and the people are very accommodating. More

We stayed at this hotel January 19-22, and from the moment we walked in we had a lovely experience. We encountered nothing but pleasant individuals at the check-in desk, at the concierge desk, all the way to everyone who served food and drinks and delivered luggage. It helps if you know at least a little Spanish - it is Mexico,... More

Me and my boyfriend stayed here last April, and we absolutely loved it. We were on the Vacation time share building, had a beautiful suite facing the ocean and we felt like we were in paradise. The food was awesome, not sure why some of the travelers say the food is average. We did purchase the "all inclusive" meal plan,... More

On our first visit to Cancun, I think we made a good choice in the Gran Melia. The staff was friendly, helpful, and pleasant. The hotel and property are beautiful and quite well kept. Our room was lovely, our ocean view was awesome, and the place was very clean. The pool areas are great - we were at the pool... More

Went with a large group of friends and had a awesome time at the Gran Melia Cancun Location : Very close to the airport! I believe the shuttle ride it only took 20-25 mins to get to the resort and the ride wasn’t crazy compared to other shuttles I’ve been on. Roads were very clean and organized. Atmosphere: A very... More

I was worried about this hotel since our room was in the time share portion - I shouldn't have worried. Clean, spacious, beautiful, excellent service, good entertainment, beach and ocean can't be beat. Spa offered excellent choices and we were not disappointed. We did not purchase all inclusive and were glad we did not because of all the excellent restaurants... More

We stayed at the Gran Melia in Jan 2010. First time staying at an " ALL INCLUSIVE" resort so we didn't know all the little tricks.. Such as getting up at 6am to go and put your towels on the lounge chairs so you would have one during the day. Wish someone had told us. We loved our room and... More