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Paradisus Cancun

4.5 of 5 Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
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Certificate of Excellence 2014
Paradisus Cancun
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Paradisus Cancun
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3,378 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I am writing this review as I sit here in my hotel room on the 5th floor overlooking the lagoon. Ocean view rooms are probably nicer but you still have a nice view on the lagoon side as long as you are on the 4th floor or above. First impressions are breathtaking. The immense open lobby area in the main... More 

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Portland, Oregon, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was taken aback, like other guests, by the amazon-like jungle decor from the inside of this gigantic five-pyramid complex. I was there with my colleague celebrating the publication of my book, but also we were there to work --to write. Both of us had deadlines pending so we decided to go to Cancun and work there. I had never... More 

Was this review helpful? Yes 2
Shelton, Connecticut
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a sudden change in my schedule and booked the Paradisus Cancun on Monday and left on Saturday. The resort is a short ride from the airport. The resort is well designed, most of the restaurants are adjacent to each other and there is a good selection of cuisines. We tried them all. The Bana restaurant in the center... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Let me tell you something, I don't do reviews often or really like to. I can't begin to explain how amazing this place truly is. Obviously we got the royal service and glad and so happy we did. When they say the word royal they truly mean it. Everything including your own private tower, they set you up with a... More 

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I think it's worth paying the few extra dollars for the Royal Service upgrade. I was treated like VIP the moment I walked in the hotel. They have excellent quality food and premium liquor, including unlimited champagne, in the Royal Service lobby. I can honestly say I ate too much during my stay. My butler, I forgot his name, was... More 

Was this review helpful? Yes 2
Grand Rapids, Michigan
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Paradisus Cancun from Jan. 10-17, 2015. What a great place! We had a wonderful time during our stay. Here is my review of the hotel: Pros: 1. The facility itself. As soon as you walk into the resort to check in, you enter an enormous pyramid and it almost feels like you've entered a luxurious jungle.... More 

Was this review helpful? Yes 2
Listowel, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic resort, we had a fab suite, beautiful views, our own private butler, gorgeous food and drinks, the list goes on... We were so spoilt and the location of the hotel was ideal for a honeymoon. Staff were always so helpful and polite and the resort itself is just amazing. I would highly recommend this resort for a holiday or... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Rough start, they tried putting us in the time share tower, but once we complained they immediately switch us and let us up grade to Royal Service for a discount. Well worth it. The staff is very friendly and we'll trained. Love everything about it.

Was this review helpful? Yes
PDCR, Quality Department. at Paradisus Cancun, responded to this review

Dear Guest, We are happy that you thoroughly enjoyed your recent stay with us. At Paradisus Cancún Resort, we continuously strive to meet your needs and expectations; therefore you feedback is very important to us. Thanks so much for your review! Kind Regards. More 

Seattle, Washington, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went there in May 2012 (our 1st of the multiple Mexico trips) and loved it. Pros: 1. All inclusive is awesome. Good breakfast and food. Great drinks too. 2. Great interior decor of the hotel. 3. Bus stop right outside the hotel. 4. Good swim up bars, plenty of lounge chairs outside on the beach and they have beach... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After an 11 hour flight, I was extremely anxious about turning up at a resort which looks a lot better on trip advisor than it does in real life. As I entered the building I was overwhelmed by the 'zen' atmosphere and it looked better than the photos by a mile. Our room was on the 7th floor in block... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Pool bar(4)
  • Very nice(3)
  • Ocean views(3)

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#13 Luxury Hotel in Cancun
#13 Top resorts Hotel in Cancun
#13 On the Beach Hotel in Cancun
#19 Romantic Hotel in Cancun
#19 Family Hotel in Cancun

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