We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mallorca Hotel & Suites

3.0 of 5 Street Gladiolas Lote 11 Block. 16 SB. 22 | Entre Avenida Yaxchilan, Cancun, Mexico
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Mallorca Hotel & Suites
Professional photos View all
Browse nearby
Mallorca Hotel & Suites
Write a Review

96 reviews from our community

Traveler rating
    63
    24
    6
    1
    2
See reviews for
14
46
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (24)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (28)
All months
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Walked to the hotel from the ADO bus station and almost missed it because the building looked too new. Staff are super friendly and helpful - gave us lots of suggestions on where to eat and what to do. Room was very clean and well maintained. It also opened up into a central courtyard which would have been awesome to... More 

Was this review helpful? Yes
Fairbanks, Alaska
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I just returned from a week in Cancun in this delightful little hotel. It had everything we appreciate in a place to stay. Clean, A/C that worked, Quiet, Nice people, Efficient.....and a MOST WONDERFUL LOCATION WITHOUT LOTS OF CRAZY TOURISTS. We loved the plaza/park that we shared with FRIENDLY local people nightly. We liked that it was... More 

Was this review helpful? Yes
Stockholm, Sweden
Top Contributor
54 reviews 54 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived in the afternoon, very jetlagged and super tired and they handled the check-in quickly. The room we got was incredibly beautifully decorated. Complimentary water battles in the room (yeyy after a 12 hour flight!). Two huge and very comfortable beds. Outside the window is a school but it doesn't bother at all - on the contrary, because it... More 

Was this review helpful? Yes
Prague
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Exactly a year ago me and my husband went to Mexico to warm up, before long winter. We didn't want to stay in commercial hotels in Cancun beach. Therefore we stayed first few nights down town Cancun. The owner was already waiting for us in front of the hotel,when we arrived. The room was clean, big, everything was excellent! The... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights and the room we given was a disgrace. The room stank of damp, the beds were actually damp due to the excess moisture in the room. The hot water in the shower was intermittent. The room was described as a suite; that's was a complete joke. There was a fridge and a sink in... More 

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
69 reviews 69 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 21, 2014

We chose Mallorca Hotel as it was walking distance to the major bus stop in Cancun. The room had all we needed including a small fridge and more importantly, the room was clean. The service from the front desk was fantastic. He spoke English and was able to point out a few good eating spots for us. Nearby, was a... More 

Was this review helpful? Yes 2
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated Aron P We are very thankful with you for letting us know your opinion about our hotel rooms and services. We hope to have you back soon in order to suggest you new attractive restaurants and recreation centers in Cancun. Thank you for have visited us. Regards Jorge Miguel R More 

Kuala Lumpur, Malaysia
Top Contributor
82 reviews 82 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 16, 2014

Our first stay at the beginning of our holiday was fabulous, just as all the reviews say. Clean, big room and super friendly staff. Our second, at the end of our holiday, was very different. The quality of an establishment is not just about how to get things right but how to deal with them when they go wrong and... More 

Was this review helpful? Yes 2
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated GlobeSupernova: Thank you for have visited us, we apologise for all the inconvenience you've had, we are very sorry. In our hotel, we always do our best effort in order to all our guests to be have a very good vacation time. By the way, we found your glasses in your room after you left the hotel, we were... More 

israel
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

we stay for 2 nights, nice hotel, good stuff, there is no coffee machine, there were two hurricanes in Mexico in those days and there was a lot of rain .in the evening the area is very quite and there is nothing to do

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jorge Miguel R, Director de Recepción at Mallorca Hotel & Suites, responded to this review

Estimated We are very thankful with you for letting us know your opinion about our hotel rooms and services. Indeed we strive to maintain a personal attention to all our customers. We have one coffee machine at the front desk and also if you ask for one, we'll take it to your room for you to be more comfortable. We... More 

Bonn
2 reviews
4 of 5 stars Reviewed August 13, 2014

If you are looking for a comfortable, clean hotel outside of the zona hotelera in central Cancun, this is a very good choice. The staff is very friendly. Excellent restaurants nearby, market places within walking distance. Very good value for the price (the Suite was worth the higher price). Most of the rooms require climbing stairs and there is no... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated B0nnSai: We are very thankful with you for letting us know your opinion about our hotel rooms and services. We hope to have you back soon in order to suggest you new attractive restaurants and recreation centers in Cancun. Thank you for have visited us. Best regards Jorge Miguel R More 

Berkeley, California
1 review
4 of 5 stars Reviewed August 9, 2014

This is a sweet little place. Room was clean, lovely and spacious. Air conditioning worked well and can open windows for real ventilation. Staff was nice but only a couple of them spoke English. Located away from commercial hotel district so it requires cab or bus to go to that area and tour bus company had difficult time picking me... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated 1wadventure Thank you so much for letting us know your opinion about our hotel rooms and services, we apologise about the noise of the park but as you know, our hotel is situated in cancun's heart and there is no way of get away from all the activities that are offered in the central park. We hope to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mallorca Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mallorca Hotel & Suites

Address: Street Gladiolas Lote 11 Block. 16 SB. 22 | Entre Avenida Yaxchilan, Cancun, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mallorca Hotel & Suites 3*
Number of rooms: 12
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Expedia, Orbitz, Agoda, HotelTravel.com, Priceline, TripOnline SA, HostelWorld, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Mallorca Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#15 Best Value Hotel in Cancun

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay