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All 172 Cancun hotels

Mallorca Hotel & Suites

3.0 of 5 Hotel   |   Street Gladiolas Lote 11 Block. 16 SB. 22 | Entre Avenida Yaxchilan, Cancun, Mexico
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Mallorca Hotel & Suites
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90%
Ranked #22 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Michael S
  • Overview
  • Reviews (77)
  • Photos (21)
  • Amenities
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  • Room tips (10)
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77 people have reviewed this hotel

Traveler rating
    54
    16
    5
    1
    1
See reviews for
12
38
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

You will not find better service anywhere else in Mexico. They were friendly, and actually cared about you. It's a quiet, out-of-the-way kind of place. As such, no taxi driver will know where it is. Even the address doesn't totally get them there. You'll want to tell them the name of the park nearby, and then look for the OXXO,... More

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hong kong
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent one night in this small but friendly hotel. The hotel is very conveniently located. My wife and I are most impressed by the hospitality of the owner and the staff there. It was my first time in Mexico and I had to drive to Chichen Itza the next day. They were very helpful in giving me all the advises... More

Was this review helpful? Yes 1
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Dear Yush_Em Thank you very much for your positive comments about our hotel. We strive to maintain a personal attention to all our customers. We hope to have you back soon so we can suggest you new restaurants and recreation centers in Cancun. Best Regards Jorge Miguel R More

Charlotte, North Carolina
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Felt compelled to write this post. We wanted somewhere cheap to stay away from the tourist district in Cancun. This place was so cheap. I was not expecting a nice room. It was very nice. The first thing we did was take pictures of the room to send them to parents who could not believe at this price it could... More

Was this review helpful? Yes 1
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Dear Amy. Thank you for have chosen us as your first choice. We are so happy that you liked our prices and our room decoration. It is very important for us that our clients feel like home in the hotel. I apologize about the communication troubles you had. We are looking forward to your next vacations, in order to show... More

Parkville, Maryland
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to stay at this hotel, rather than others at the hotel zone. We definitely grew a deep appreciation for Mexicans during our honeymoon! Jorge, a hotel manager, is an incredible gentleman. He offered to help us when our Super Shuttle did not come here. He carried our luggage to our room and would not accept... More

Was this review helpful? Yes 1
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Dear Joyce C Thank you for choose us as the best place for you. Your comment made me feel so special and believe me when I say that we always give our best to all our guest. We are so happy that you and your husband have spent such a good time during your vacations and the fact that you... More

Provo, Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mallorca is in the center of cancun, which was nice because it was away from the noise of the hotel zone but makes the area a little less accommodating. Our taxi driver had never heard of it and was uncertain of its location and directions. We stayed in the suite which was clean and nice with good ac units but... More

Was this review helpful? Yes 1
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated Corinne 0524 Thank you so much for your comments, we are very sorry about the troubles your have had with the hotel location but we are new in the market, our hotel has just being open since 2 years ago. We really appreciate your nice opinion about our rooms; about the breakfast, we are working hard to make the... More

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for three nights reasoning that we'd get to see some real city life away from the touristy hotel zone and that it would be more convenient to do our day trips from here. Well, we definitely saw Cancun in a different light but I wouldn't say that the day trips were more convenient. The hotel zone is... More

Was this review helpful? Yes 1
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated abshim We are very thankful with all your wonderful comments about the service and also the cleaning, our purpose is to make your time with us were the best experience during your vacations. Adrian was so happy to have had your visit while he were at his social service, it was an amazing experience for him to have your... More

Aarhus, Denmark
Top Contributor
68 reviews 68 reviews
54 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed June 15, 2014

We need a place to stay in Cancun for just one night. We came in late from Mexico City are were headed to Merida the next morning. Mallorca Hotel and Suites is a five minute walk from the bus station. We stayed in room 8 which is a twin bed room on the 2nd floor. Pros: - Nice rooms -... More

Was this review helpful? Yes 1
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated casperdenmark Thank you for all your comments, we hope you have had a good time with us at the hotel. Best Regards Jorge Miguel R More

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2014

We stayed one night here as we were only passing through Cancun. The room was clean and the staff very helpful. Comfortable bed and good shower. Good value for money. Breakfast not available but good place round the corner '100% natural' was recommended at reception - good fresh juices.

Was this review helpful? Yes
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated Felix Ziem We are very happy that you have enjoyed that night that you have stayed with us, thank you for all your great comments about our rooms and service. Next year we hope to have the breakfast service, in order to offer you a better service. Best Regards Jorge Miguel R More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

This hotel was a great surprise. It is a great option if you want to stay in Cancun City. It was clean, airy and with loads of light. It is conveniently located near a nice plaza in Cancun and not far from the bus station. Overall it was a good option for a night or two. The staff were friendly... More

Was this review helpful? Yes 2
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Estimated Hugo075 We feel very thankful with all your good comments about our rooms and service, thank you for letting us be part of your vacations during your visit to Cancun. Best Regards Jorge Miguel R More

Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2014

I cannot recommend this place more. Absolutely loved it, free wi-fi in the lobby, staff all excellent, and the location is really fun with many great places to eat. One caveat: taxi drivers and the staff at the hotels will recommend to go to a restaurant nearby called La Parilla. Clearly they are getting a commission for sending customers there... More

Was this review helpful? Yes 2
Jorge Miguel R, Director General at Mallorca Hotel & Suites, responded to this review

Dear Bryan K Thank you so much for all your wonderful comments, we will always try our best to our guests can have the best experience with us during their vacations. We are looking forward to your next visit, in order that we can show you many great places to eat and have some fun. Regards Jorge Miguel R More

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Additional Information about Mallorca Hotel & Suites

Address: Street Gladiolas Lote 11 Block. 16 SB. 22 | Entre Avenida Yaxchilan, Cancun, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mallorca Hotel & Suites 3*
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21 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style
#13 Best Value Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Mallorca Hotel & Suites is a hotel of a colonial arquitecture blended with a modern look located in the very heart of cancun's downtown, in the state of Quintana Roo, Mexico. Mallorca is born due the eagerness not only to create one more lodging alternative in town for national or international turism, but a cozier option, with a customed service inside a more peaceful and relaxing enviroment. ... more   less 
Number of rooms
12

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