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Hotel Xbalamque Resort & Spa

Av. Yaxchilan No. 31, Cancun 77500, Mexico
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1 room 1 guest
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Hotel Xbalamque Resort & Spa
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Island of Malta, Malta
2 reviews
1 of 5 stars Reviewed 2 weeks ago

What an awful experience I had at this hotel. At check in they charged me of all the 5 days I had booked. The room was incredibly smelly. there was loads of hair and insects in the corridor of the hotel. The room they placed us in had was not accessible by lift so we had to climb the stairs.... More 

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Houston, Texas, United States
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are on a budget this is a good option for you. It is a nice hotel located in the city center. Decor is very unique you feel like you enter maya world or something, they do have elevators so thats good, wifi is good in the reception area and pool area, they have a few restaurants and a... More 

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San Francisco, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Extremely loud music until 3am in the lobby which reverberates through the hotel. Air conditioning that is either freezing or off (broken thermostats in 2 different rooms). Peeling paint in the bathrooms. Staff that was nice but ineffectual. You can definitely do better.

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Travelers are raving about these Cancun hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Well, what to say about this hotel in Mayan style is that's a nice place to stay but even if they say there is a safety box or free WiFi don't get too excited about those two features, the first is of bank style and swallows your passport eventually but nothing bigger in any dimension and the free WiFi on... More 

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1 review
3 of 5 stars Reviewed 5 weeks ago

Good value for money. OK breakfast, good sized rooms, funny decor. Swimmingpool nice to have in warm city. Friendly staff. Smoke detectors out of battery made an irritating bip-bip the whole night. Would stay here again - bringing batteries...

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Steinbach, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 20, 2015

I made my reservation based on the $27 (CDN) for a night. When I went to the pay button, it charged almost $100. I wasn't allowed to cancel the reservation without paying the room price, so I stayed. Upon arrival, the entrance is beautiful, but that is as far as the beauty goes. The room was plain and had no... More 

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Tokyo, Japan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 16, 2015

Good if you're visiting with friends and on a budget. Not for a honeymoon or high maintenance tourists. Just a place to sleep and shower. Breakfast and wifi is crap. Can't complain at this price and location in the centro. Something going on every evening at the parque (park) one block away.

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2015

This hotel was super cute! Loved it, the only thing I would say is that it's about a 10 minute drive out of the heart of Cancun & the hotel zone(where the nice beaches are) Hence why they are an affordable option.. But you do spend roughly $30-$50 a day on taxis in and out of Cancun (If you go... More 

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South Burlington, Vermont
2 reviews
4 of 5 stars Reviewed July 11, 2015

This hotel was a great place for a short stay in Cancun. My husband and I recently visited Isla Holbox and stayed in Cancun on the first and last nights of our trip to break up the flight to Mexico and bus to Chiquila. Xbalamque was conveniently located, with spacious rooms, friendly and helpful staff, and a beautiful pool. I... More 

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Hampton, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

This hotel was fine. Not as new as I'd like. The AC was LOUD! It is close to all the downtown nightlife. And when they say it's the street that never sleeps - believe them. We left at 5A to catch our flight and people were still in the bars partying. Very close to some good restaurants. There's an Italian... More 

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