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Secrets The Vine Cancun Resort & Spa

Travelers' Choice award winner
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Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 & 38B, Cancun 77500, Mexico
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Secrets The Vine Cancun Resort & Spa
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3,779 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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North Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at this resort from June 21st-June 29th. Overall the hotel was clean, and the food was good. We have stayed in Cancun in other resorts, and the main thing we didn't like about this hotel was the fact that we stayed at a preferred junior suite, and we still had only a split view of the ocean/lagoon. We... More 

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Baltimore, Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Being loyal Secrets travelers, We visited Secrets the Vine in Cancun between June 21 - 29 with another couple. Our first opinion about this hotel was that is was very luxurious and clean. Our bags were taken and we were all led to an area where we were to wait for out Butler to check in. Having booked preferred, we... More 

Was this review helpful? Yes 2
Stoney Creek, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was disappointed when I arrived as it was raining. It continued to rain for 2 straight days, torrential downpours nonstop! I was only there for 4 days so I thought that my vacation was ruined! When I walked in I was immediately impressed with the ambiance. I met my friend who arrived before me and went to check in.... More 

Was this review helpful? Yes 7
River Forest, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Upon arrival you are struck by the wonderful scent that permeates the property and the impressive scale of the lobby. The hotel is beautiful with muted colors and lots of textures from tile, marble, and wood. It has an elegant feel, but is also very comfortable. There are plenty of spaces to relax, gaze at the sea, or people-watch. Being... More 

Was this review helpful? Yes 3
Baltimore, Maryland
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had the pleasure of staying at Secrets The Vine while in Mexico recently. The ambiance once you enter the lobby is breathtaking. You could be anywhere at that moment ... New York, Barcelona, London. But once you walk outside and see the white sand beach and azure blue water you know you are in Mexico! The pools are well... More 

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Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

While the staff and drinks are great - it feels more like a high rise that could be in any city. No theater, so we missed not having the "nightlife" on hand. Also, this hotel has showers - no jetted tubes (which was sad); they call it being "green".

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here June 18-26. We were celebrating our 25th Anniversary along with sister-in-laws and brother-in-laws who were also celebrating their anniversaries. We had a great time! This was our 4th time in Cancun in the past 5 years, but our first time staying at Secrets the Vine. The hotel is very clean and beautiful. We had... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We visited for 7 nights, 8 days and it was the best vacation and experience we have taken together. The staff were way above our expectations. They were very accommodating and went above & beyond for us. From our butlers (Marcos & Oscar), to the guys at the Spa (Jonathan & Sergio), to The Dragons waiter (Oscar), to the manager... More 

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Cedar Hill, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Let me start off by saying all the "bad" reviews are not worth reading and just skip over them. My girlfriend and I arrived on 6/24 and was instantly greeted with champagne and a cold towel. The check-in process was so smooth and someone took the luggage to the room in that process. After that, someone goes over the coupons... More 

Was this review helpful? Yes 13
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned yesterday from a four day birthday trip at secrets of the Vine. We had such an amazing time. We came with three other couples for a birthday celebration for my husband's 30th and we didn't want to leave. The food was awesome and the drinks were strong. The service was on point. We booked our trip through... More 

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