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Secrets The Vine Cancun Resort & Spa

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Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 & 38B, Cancun 77500, Mexico
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Secrets The Vine Cancun Resort & Spa
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4,879 Reviews from our TripAdvisor Community

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Vermilion, Ohio
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is going to be very biased because we received an owner's upgrade from 2 individual rooms to a presidential suite on the top floor. From the 28th floor of the tallest resort on the strip, the view is breathtaking. To begin with, the balcony is mammoth!!! It holds a couch/2 chair/ table area, 2 sun lounges, and 2 opposite... More 

Helpful?
1 Thank Bean1223
1 review
5 of 5 stars Reviewed yesterday NEW

Our 2nd visit In 21/2 months. Amazing Krystal & Anna chiel concierge and assistant in making this second stay a souvenir filled with roses and and delightful surprises. The hostesses and staff at The Market for breakfast started up our holidays really Well With their warm welcome back. It felt like a million. Silvia at the pool, although a cool... More 

Helpful?
Thank Elodie C
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Don't look any more, this is the hotel for you! Four of us traveled here February 3-7. Five days was not enough! We met a couple on the elevator that had been there three weeks! We are in our late 30's & went to clebebrate my brother in laws 40th. I have been to Cancun three times prior & stayed... More 

Helpful?
Thank Toothfairy6239
miami
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently stayed at Secrets for our anniversary, great choice! We were greeted by David, our Butler who was super pleasant and helpful, we felt like royalty. We stayed on the 24th Floor, the rooms were spacious with incredible views and large balcony. We had a wonderful Anniversary Breakfast brought to our room, Moses was wonderful, he set everything up... More 

Helpful?
Thank glenisb2000
Atlanta, Georgia
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at Secrets The Vine for Super Bowl weekend. As usual I had a great time. I had a Preferred Jr. Suite. The view was great. The room was nice. The TV is to small for the room but you in Cancun so who stays in the room that much. I will say that room service food is better... More 

Helpful?
Thank Cpalass
Bournemouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the STV from January 19th - 3rd Feb on the preferred 24th floor. This hotel is beautiful, clean, welcoming with great restaurants, bars and pools and friendly staff. My only reason for not giving the hotel 5 stars is for the three following things: On several occasions we had to ask for our water to be replaced... More 

Helpful?
Thank Carla L
New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Like our headline says, we felt like celebrities since we got to this place. The resort itself is awesome, from its structure, thru its food (Olio, Sea Salt) and drinks and its service. This hotel has an awesome staff! Everywhere you go you'd have somebody taking care of your needs. Thanks to Gustavo, the pool concierge for saving our seats,... More 

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Thank Joe_Vacay
Houston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW credit card Amex Card Member Review

We stayed at the end of January in a junior suite on the preferred/club floor. The room and balcony was really nice - no complaints. The food at all the restaurants was high quality - not 5 star - but really good for an all inclusive resort. However, please beware of the so-called "resort credit" that is offered on their... More 

Helpful?
3 Thank shawn_williams81
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have just returned from Secrets The Vine. Staff- Outstanding. All staff went way beyond the call to make you comfortable. If language was a problem they found someone to help immediately. I can't say enough about their sincere friendly smiles and helpful ways. Food- I have Celiac Disease so I needed to eat gluten free. I had brought along... More 

Helpful?
2 Thank Brian P
Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

we have visited twice and can say unequivocally this is the hottest resort you can stay at. It is gorgeous . Stylistic layout, luxurious contemporary rooms, the service is by far unparalleled by any other brand of hotel. The food was delicious , inventive , and never ending! The beach is of course one of the best anywhere . 4... More 

Helpful?
1 Thank peirick18
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