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Secrets The Vine Cancun Resort & Spa

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Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 & 38B, Cancun 77500, Mexico
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Secrets The Vine Cancun Resort & Spa
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Secrets The Vine Cancun Resort & Spa
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3,395 reviews from our community

Traveler rating
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    574
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179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Las Vegas, NV
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We traveled to The Vine Cancun after arranging our trip through an RCI exchange of our time share. We arrived on March 1 and left a week later. Our overall impression and experience of the accommodations was very very good. My wife and I both agreed that this was the best AI we have visited in cancun. Rooms Just as... More 

Was this review helpful? Yes 4
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just last week our company sponsored an awards trip for our top sales performers, and they couldn't have been more pleased with Secrets the Vine! Each and every person raved about the accommodations, the food and most of all the staff. They truly go above and beyond to make you feel welcome!

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Never normally one to write reviews on trip advisor but after lots of time considering where to go and reading countless reviews on hotels in cancun we chose secrets the vine! The hotel itself is very elegant and modern, the rooms are very spacious and beds extremely comfortable! During the day the entertainment team are excellent (Silvia, oscar and Carlos),... More 

Was this review helpful? Yes 4
Upland, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner and I visited the resort last September. The fact that the vacation is still something I thought of reviewing should indicate how much we enjoyed ourselves. From our greeting upon check in to the help departing... EVERYTHING was wonderful! The resort is beach side to swimmable waters and even has a man guarding the post to insure that... More 

Was this review helpful? Yes 3
Chicago, IL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Vine for a couples getaway and it was amazing. We had a preferred level junior suite (absolutely worth the upgrade for preferred) and were facing toward downtown Cancun, with a perfect view of the ocean and the lagoon. Our room was spacious, clean, and the balcony is large and comfortable. Our preferred concierge was Leon... More 

Was this review helpful? Yes 4
Brentwood, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just came home from a 5 day trip to The Vine and it was a really nice hotel. We arrived early on our first day but they had our room ready and we were able to enjoy the whole day there. The staff was excellent, very friendly and attentive but there were some that couldn't converse well in English.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

What an amazing place to stay!! Carlos (pool) Irene (poker) Raul (Bluewater)and Juan(dragons) were such a pleasure to meet and made our honeymoon everything it could be!! The rooms were beautiful thank you xx

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I absolutely had a great 3rd time visit at this hotel. The food was great, the room was awesome and most important.. the staff was amazing! 💛to Isreal at the market place💛to David on the 21st floor and 💛to Jorge at Olio outside restaurant. See you all again soon😄😄😄😄Dina Riggs

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Where do I start set up our wedding there planned it for a year. Yamina is the wedding coordinator there she helped us over the phone set it up and ws with us to the end of the wedding. From the time we got to the hotels they treated us with moist towels to wipe our faces cold drinks check... More 

Was this review helpful? Yes 3
Carmi, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I'm normally not a fan of all inclusive resorts, as I feel they typically lag in the service and food departments but Secrets The Vine made me have a change of heart! My friend and I went down to celebrate my birthday and were impressed with the modern, luxurious design of the resort and the top notch service we received.... More 

Was this review helpful? Yes 1
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