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All 172 Cancun hotels

Secrets The Vine Cancun Resort & Spa

4.5 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 & 38B, Cancun 77500, Mexico
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91%
Ranked #3 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Phillip M
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  • Reviews (2,369)
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2,369 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (940)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We loved, and i mean loved this place. Everything was perfect from start to finish, nice decorations on our door, VIP service, never felt so valid as a customer, we had a great concierge who was more than helpful and made us feel very special. VIP was worth every penny, the infinity pool was amazing, and the service was also... More

Was this review helpful? Yes 2
Glasgow, Scotland
Contributor
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a wonderful holiday. Service is amazing. Every member of staff want to look after you and make this your best ever vacation. The succeed! We stayed in a huge deluxe ocean view room which was amazing. Mini bar with beers/soft drinks/spirits/Pringles/m and ms. Turndown service with chocolates. Housekeeping fantastic. Loads of storage space. Fantastic large bathroom with huge glass... More

Was this review helpful? Yes 1
Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 4 nights in ocean room upgraded preferred service, not really sure how worth it was, other than the pool up on the 12 level… Food was great, room service ok very slow! - drinks great lots of them.. Pool chairs are hard to get, people putting a hat, towels & books - all by 7am and not... More

Was this review helpful? Yes 2
GFW, NL
Reviewer
3 reviews 3 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our third trip to Secrets the Vine and once again we were very pleased with our choice. From the moment we arrived until the moment we left we were very impressed with this high rise resort. The one thing that needs to be kept in mind when reviewing all of these reviews is that some things are out... More

Was this review helpful? Yes 29
Sulphur, Louisiana
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from a 5 night stay at Secrets the Vine and I have to say this is one of the nicest places we have stayed. From the moment we stepped on to the property we were greeted by name with a cool towel and glass of champagne. We stayed preferred and honestly I am not... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited this hotel in the first week of July 2014 for a relaxing and romantic holiday. This is a sizeable all inclusive resort with 7 restaurants and 4-5 bars. To begin with the staff, they are very helpful, extremely polite and can assist with pretty much any request. They run a very organised business. Rooms are cleaned at least... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Anyone that gives a bad review of this hotel is out of their mind! I came here last August and it was incredible! The hotel is stunning and the staff are so happy and really want to ensure you have the best stay possible. The service is incredible and so is the food. The steak and Mexican restaurants were our... More

Was this review helpful? Yes 2
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For those who want a quick read.. definitely recommended, and we would definitely be booking with Secret's again!! Great service from ALL staff 24/7. When first greeted into the hotel we knew it would be a holiday to remember! we had 2 rooms (2 double beds in each) for a family of 4, both of which were very clean, well... More

Was this review helpful? Yes 6
Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I arrived at The Vine with high expectations, but these were quickly exceeded. We were treated in the very best way from the moment we arrived until we sadly had to depart. The Vine is fitting as an "adults only" hotel and the mixture of guests from early 20's to late 70"s is a good one. The... More

Was this review helpful? Yes 3
New Jersey
Contributor
14 reviews 14 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the end of May. The previous three years I have stayed at Live Aqua and have visited several other resorts in Cancun over the past ten years. We used USA Transfers who got us to the resort without delay. I have to agree with the people who have expressed a lack of a “Wow factor” when arriving. Upon... More

Was this review helpful? Yes 10
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Additional Information about Secrets The Vine Cancun Resort & Spa

Address: Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 & 38B, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets The Vine Cancun Resort & Spa 4.5*
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Cancun #3 Luxury Hotel in Cancun #11 On the Beach Hotel in Cancun #11 Romantic Hotel in Cancun #11 Top resorts Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Secrets The Vine Cancun will debut as the first Secrets Resort & Spa in Cancun. This brand new adults-only resort is situated along a powder-white beach with crystal-clear views of the Caribbean Sea. Offering an adults-only Unlimited-Luxury® experience with gourmet dining options, daily activities, nightly performances, elite services and superior amenities; Secrets The Vine features a massive Secrets Spa by Pevonia inspired by cave-like structures and the natural cenotes of the area. All of this and more is within reach and only 10 minutes from Cancun's International Airport.Each of the Secrets The Vine's 495 guest rooms provide a private and romantic retreat of beauty and splendor with deluxe appointments including Italian porcelain floors, the finest luxury linens and much more.The signature element of Secrets The Vine Cancun is the extensive selection of fine wines stored in an on-site Wine Cellar or "Enoteca" which provides wine tasting and pairings for the most exquisite of tastes. ... more   less 
Number of rooms
495

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