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Acquasol Club

Calle del Pescador L. D-8-3, Cancun 77500, Mexico
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5 Reviews from our TripAdvisor Community

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Rating summary
  • Rooms
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (5)
  • Mar-May only
    (3)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (2)
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A TripAdvisor Member
1 of 5 stars Reviewed March 2, 2006

I presented my reservation, they went to see that my room was ready.The man said your room is ready.I was taken up to the room, and instantly I knew why those agents had me pay in full in advance.I would have asked for my deposit back.There was no TV and no running water.I went to the desk and asked, they... More 

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nyc
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
1 of 5 stars Reviewed February 13, 2005

negatives: the first night, we found that our room was infected with thousands of these tiny little bugs. We also found pubic hair and more different kinds of bugs dead in the bed sheets. our room also had no hot water. We did not feel safe there at night due to poor lighting. The AC was broken. There is also... More 

Was this review helpful? Yes 19

Travelers are raving about these Cancun hotels

A TripAdvisor Member
1 of 5 stars Reviewed May 4, 2004

This place was, without overstating, a disgrace to Cancun. It should be shut down and sued. We arrived there, having booked to stay there for a week, to be told by the man at reception that they had no reservation for us, despite me showing him the receipt.I had to wait an hour before the manager decided to show up,... More 

Was this review helpful? Yes 21
A TripAdvisor Member
1 of 5 stars Reviewed March 28, 2004

Awful service!!! never had clean sheets put on our bed during the whole week, they stole our ENTIRE groups deposit and said "they couldnt find it"... over 2,000$... rooms were infested with insects, no drinks inside the compound policy, lunch was about 6$ a plate for the worst food you've ever had and the beds were about as soft as... More 

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A TripAdvisor Member
2 of 5 stars Reviewed January 22, 2004

We ended up at the Acquasol not by choice, but sent there by International Vacations out of the states, after our original reservation was not honored. To begin with this wholesaler overcharged us by 40% for a 1 or maybe 1.5 star hotel. Location: The hotel itself is nicely situated on the lagoon side of the hotel strip and is... More 

Was this review helpful? Yes 20
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Amenities