We were there when hurricane Wilma hit, even then the staff looked after us. For a 2star hotel the bedrooms were cleaned every day inc new clean towels. Staff very friendly and helpful always willing to please. The entertainment guys arranged parties every night with bus and entry fee for about £17 - £20 each, we went to all the... More

Just got back from a week all inclusive at Torre Dorada. On first impressions the hotel doesnt look too great - the top floor rooms aren't finished yet and there is no grand lobby as you walk in. The public areas however are very clean and we had a good view from our 6th floor room. It had 2 double... More

We`ve just got home from Mexico Sat 17th sept,stayed at this place.what a place from hell.3 star you must be joking our prisons are better.building work in progress,broken sun beds,only 25 per 200 guests,but then,no-one stays here too long,as they request a transfer.we moved up the road to barcello,lovely place.the torre Dorada should be ground graded to either a 1... More

The staff are great and the hotel very clean, the standards of the staff and cleaniness is high, they can't do enought for you and don't care you can't speak the lanugage as they speak good english. this may not be not what you expect of a all inclusive and it certainly isn't in the broucheres but hey you get... More

I loved this place the food was a bit off like but i could get used to it the staff were great especially IRWIN, FELIPE BALTAZAR and MIGUEL AND ALL THE OTHER STAFF GRACIAS from MARGARITO More

is this a hotel ? as it seemed to us that it was just converted apartments ,the restraunt is over the road and is also Open to the Public ! although i dont think many people would eat there by choice as the food is soooooo bad ! we stayed one night then got outta there . cost a lot... More

This isn't the resort that really invites those who aren't up for a laugh and a good time. I thought this hotel was brillient. Breakfast was good, never went to lunch as snacks by the pool are great. Evening meals varied, I never had a bad meal there, you have to be willing to try new stuff. If not stay... More

l totally agree the food wasnt the best they had good and bad days, you can get chips burgers and hotdogs by the pool. An excellent hotel for lads, girls and couples but not ideal for families with children. The maids did an excellent job on our room every day.! The reps eric and mini mex ( you know who... More

hey,,the hotel is basic..the food medi-ocre..but fudge it,,the atmosphere is amazing,,the reps are great,,and if you have the balls to talk to people it can be the best hotel in cancun..the maid service is great,.,our room was a bomb site and everyday it was spotless..v.v.friendly, for anyone whos not a superficial, pretentious git then this hotel is fine! More