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Sandos Cancun Luxury Resort

#23 of 180 Hotels in Cancun
Certificate of Excellence
Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
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Sandos Cancun Luxury Resort
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3,083 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you are looking for ocean front facing...this is not the place! My repeated request to upgrade my room with balcony fell on deaf ears. When I made my reservations I was promised upgrade on checking that never happened. This hotel doesn't have many rooms with ocean front. I paid a lot of money to come hare based on prior... More 

Helpful?
Thank om-om5
Greater Cincinnati
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My best friend and I stayed at Sandos Cancun for 1 week – Jan 30-Feb 6, 2016. Our vacation was perfect and exactly what he hoped for. We travel to a beach resort once each year and have become quite specific about what we want from a resort. We also rely on trip advisor reviews to help us make a... More 

Helpful?
1 Thank HelselT
Baltimore, Maryland
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Food and entertainment were fabulous. Adam was an impressive yoga instructor. He and Sergio kept us laughing and having a great time. There are many wonderful places to visit. This one is worth a return trip!

Helpful?
Thank FoodieWoman
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

the rooms were typical hotel rooms - unless you are a 'member' of the time share. Very clean and well appointed. I suspect we had one of the lesser rooms, as it was absent a balcony, on the second floor but the view was still fantastic overlooking the pool and out to the sea. We celebrated a birthday there and... More 

Helpful?
1 Thank Jennifer C
San Francisco, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow we had a great all inclusive vacation in Sandos luxury resort in Cancun, Mexico. Our room was huge with a great view and more importantly fresh and clean. The beach is breathtaking and the pools are awesome. You feel like a rock-star at this resort or at least a B list celebrity lol. There are some really cool activities... More 

Helpful?
Thank BigDBandit S
Dearborn, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

First I like to write about the entertainment staff who are filling the resort with beautiful and fun activities. Thank you Veronika Alvarez, Thank you Adan, Cecil, and Sergio you guys bring life to the resort. Second I encourage everyone to try the spa at the resort, the staff is courteous and I like to thank the wonderful Beatriz for... More 

Helpful?
1 Thank nadera526
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every year we usually go somewhere on vacation, but this year vacation at Sandos resort was so far the best we ever had. Room was always clean and neat, people were very friendly and polite, food was absolutely excellent. We had great time, and already planning to come back here next year. Special thank you to Daniel, Roman, Bernardo, Valeria,... More 

Helpful?
1 Thank OVP
Chicago
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I got married in May 2015.. Sandos was an excellent choice for the venue! The staff treated us like family! Especially John Appleton. He was THE BEST!! He took care of us so well! He is the manager of the hotel and made sure everything ran smoothly for my 35 guests and I. He even upgraded our... More 

Helpful?
Thank Shirinf16
Englewood, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is, truly, our home away from home. Being Royal Elite members, the service is extraordinary. We simply love it here. We were sad to see that Alfredo (security guard and overall great guy) moved on and was no longer there to greet us. But Carlos at the concierge desk was a smiling, familiar face and welcomed us with open... More 

Helpful?
1 Thank david10240
Ottawa, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The service at the beach was one of the best i have received. All the servers where very polite courteous and took really good care of us. The quality of service was consistent throughout the resort. The resort offers 3 pools of different temperature and I like the dark blue tyle. It gave the pools a different look and made... More 

Helpful?
1 Thank storming18
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