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All 174 Cancun hotels

Sandos Cancun Luxury Experience Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
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Sandos Cancun Luxury Experience Resort
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Ranked #20 of 174 hotels in Cancun
  • Reviews (2,069)
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2,069 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
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English first
Lake Havasu City, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

Want to also include the fantastic service we received in the restaurant named Zango!!! Our waiters Leon and Adrian were great and catered to our every need . We looked forward to seeing them for our dinning experience. Our Captain Dalibor was fantastic as we were greeted by him by name every time we visited. The waiter at the pool... More

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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

August 8 -12, 2014 my husband and I vacationed here for our 5th anniversary. We had an amazing time and would definitely stay here again! Great food, service and relaxation. Thanks to Eric the bellman, Jesus at the concierge desk, Ceci the beach server, Sergio the bartender, and Gus in the seasons restaurant. Pro's: service, pools, beach, themed party's in... More

Was this review helpful? Yes 1
Beaumont, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

The service of Sandos Cancun was excellent. Especially at the St. Trop restaurant by the pool. I had two servers that stood out, Wilbert & Yadira. They always served me & my son with a smile. They made us feel important and they both seemed to love what they do. They definitely made my stay at Sandos a great experience,... More

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Cedar Grove, New Jersey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Having traveled all around the world and visited many all inclusive resorts we tend to be a bit picky about places. In any event here it goes: the service was impeccable! Staff are always patient and accommodating. They are willing to respond to any request and if they cannot provide a service they will find the way to compensate. We... More

Was this review helpful? Yes 1
Kansas City, Kansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

First of all I would like to thank everyone in the resort for their warm welcoming. We were very impressed by the way they treated us, the place is clean the rooms are comfortable and with such great view well no one can complain, I would definitely recommend everyone a stay in this resort, the food is amazing the restaurants... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 3 nights in July and was very impressed by the property, staff, grounds, and beach. Location- Very good, smack in the middle of the hotel zone. Next to other luxury properties like Secrets the Vine and Ritz Carlton Rooms- very spacious and the balcony view is fantastic because you get to see the ocean and the... More

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at Sandos the first week of August and must say it was by far the worst experience I have ever had. Let me start out by saying that I travel often and have stayed in Cancun 5 times now, so I know what to expect when staying in an all inclusive hotel. Lets start with check-in, it took... More

Was this review helpful? Yes 6
Wheatland, Wyoming
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you are looking for a place to slow down and relax, this is it. It is a smaller resort, without much of the action and adventure found in some resort settings. This resort has 3 great swimming pools, a beautiful and clean beach, and great ocean access. The staff is attentive and positive, and amenities are sufficient for a... More

Was this review helpful? Yes 1
Overland Park, Kansas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I just can't stop thinking about my visit to Sandos Cancun Luxury Experience Resort. I had a wonderful visit. I am a travel agent and I enjoy visiting resorts to gain firsthand experience to give to my clients. The restaurant options were wonderful. I really enjoyed our service from Lugo in the Seasons restaurant. The buffet food items are prepared... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Sandos for a 7 days trip with two of our best friends. This is an all included, adult only resort located at the hotel zone of Cancun. Only 10-15 minutes walking to the Luxury Shopping Mall and La Isla Shopping Village. We were arrived the hotel around noon time and welcomed by champaign and cold towel to... More

Was this review helpful? Yes 4
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Additional Information about Sandos Cancun Luxury Experience Resort

Address: Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Cancun Luxury Experience Resort 4*
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Lagoon Suite (59)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Cancun #12 Romantic Hotel in Cancun #13 Spa Hotel in Cancun #19 Luxury Hotel in Cancun #19 Top resorts Hotel in Cancun #20 On the Beach Hotel in Cancun #20 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 
Number of rooms
213

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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