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Sandos Cancun Luxury Experience Resort

4.0 of 5 Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
#19 of 174 Hotels in Cancun
2,131 Reviews 4.5 of 5 stars
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Sandos Cancun Luxury Experience Resort
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Sandos Cancun Luxury Experience Resort
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2,131 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spent five nights at Sandos with my wife and had a relaxing time. Here are my thoughts on the various aspects of the resort: Food - Very good. The restaurants all served better quality food and had a multitude of options. The only drawback being the food in the buffet restaurant tended to not be warm and left unattended during... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a good time. Food was excellent with gourmet experience. Service was great. Kudos to excellent waiters. Name that I can remember as follows Filiberto, Fernando, and Alberto. I would just like to recommend building a Disco to add to the nightlife entertainment.

Review collected in partnership with this hotel

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demver
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is lovely. Not too big, not too small. The food at all three restaurants is excellent and the staff is friendly and helpful. You'll never want to stay anywhere else once you discover the Sandos.

Review collected in partnership with this hotel

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Stewartsville, nj
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Really enjoyed our stay at Sandos recently! Great service, great food! And the beach and water was second to none! Can't wait to go back! From day one, the wait staff learned our names, presented customized options for every meal, and made us feel very welcome.

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NC
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is our third time at Sandos Cancun. I cannot say enough good things about this resort. The accommodations, location and service is wonderful. The same staff is here every time we come and this familiarity makes it feel like home. There are a few staff members I would like to mention, because they have made all three trips here... More

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Web Relations C, General Manager at Sandos Cancun Luxury Experience Resort, responded to this review

Dear Guest, We are very proud to read that we accomplished to be the perfect place for your vacations and thank you for sharing your opinion on the tripadvisor website. Thank you very much for leaving this wonderful and complete review to all our future visitors and also to the management of Sandos Cancun Luxury Experience. Your valuable comments are... More

Hughesville, Maryland
1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband and I just got back from Sandos and had the greatest vacation experience. The hotel is small but the rooms are large, very clean and we had a beautiful view of the beach and bay. We were very happy with the choices of restaurants and the meals were fabulous! The employees were gracious and we were treated so... More

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Mountain View, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This is a place for couple or more adult like. Not much for kids here but they still found something to do for my kids. They were treated as princesses. The staff over all service is excellent. The buffet was alright not impressive but you can always go to the other food court as alternative. The Japanese food is great!... More

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Web Relations C, Director General at Sandos Cancun Luxury Experience Resort, responded to this review

Dear Guest, Thanks to the time you have invested in leaving your experience on the tripadvisor travel site, lots of other people who are thinking about Cancun will read how beautiful the attention to the guests is in our resort. It's wonderful to hear that you enjoyed all the different cuisines that we have on offer here! We are looking... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This time the weather was not good but still love it. Great food and drinks. All the employees are so nice and acomodating. Jonathan from Bar One in the lobby was great he help me to choose from fifferent new drinks. Highly recommended it to relax.

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This review is a long time coming! We stayed here last October and it was just a great holiday I couldn't fault a thing. These guys really looked after us. We were greeted by a lovely lady at reception who informed us we had been upgraded to a suite as we were staying for 10 days. The suite was just... More

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Web Relations C, Director General at Sandos Cancun Luxury Experience Resort, responded to this review

Dear Guest, We are very glad to read that you have enjoyed your stay with us during the months of October, there is not time limit on expressing the wonderful time you had. We are so glad that you had such a fantastic time here. We really appreciate your praise regarding all our excellent hard working staff in the hotel,... More

quebec
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I just came back from Sandos Cancun Luxury Resort and we found the resort to be amazing. The hotel is very clean. The food is VERY good. The buffet restaurant is not a normal buffet restaurant, it's more a tappas bar as a buffet.....just Amazing! I strongly recommend for lunch to go to the Season's restaurant it's... More

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Web Relations C, Director General at Sandos Cancun Luxury Experience Resort, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your holiday here at Sandos Cancun Luxury Experience . It's great to hear that you enjoyed the buffet and the large varied selection of cuisine that we offer in our main a la carte restuarant, Seasons which sits overlooking the beautiful carribean sea. We also... More

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Additional Information about Sandos Cancun Luxury Experience Resort

Address: Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Cancun Luxury Experience Resort 4*
Number of rooms: 213
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TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Priceline, BookIt.com, Agoda, Odigeo and Jetsetter so you can book your Sandos Cancun Luxury Experience Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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