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All 173 Cancun hotels

Sandos Cancun Luxury Experience Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
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Sandos Cancun Luxury Experience Resort
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Ranked #20 of 173 hotels in Cancun
A recent review
3 of 5 stars reviewed 3 days ago
NanNanSF San Francisco
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2,097 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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San Francisco
Contributor
17 reviews 17 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at Sando's for my 29th birthday this year. We had found a deal on Livingsocial for hotel+ hotel transportation. About a few weeks before we were going to arrive, we emailed the contact to let them know our flight information and everything. We didn't hear back. The day before we left, we emailed them again and HOPED that... More

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Manassas, Virginia, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had a delightful time here this past week (8/31-9/7). We had a long day of flights, and upon arrival we were greeted with a refreshing cold towel and a glass of champagne. They held our bags while we got checked in, and went over all the amenities with us. Once to our room, the bell hop... More

Was this review helpful? Yes 3
Gadsden, Alabama
1 review
3 of 5 stars Reviewed 1 week ago NEW

I recently stayed at this resort for one night last week however I would not have extended my stay. This property used to be Le Meriden and remnants of that hotel still remain but it won't last long unless they update the rooms quickly. The rooms are small and the bedding needs to be updated. The sheets were worn and... More

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Buffalo, New York
1 review
3 of 5 stars Reviewed 1 week ago NEW

I was going to give Sandos 4 stars but of my last stay there I had to give them 3. This was my second time at Sandos Canun. The 1 time was last year mid sept. and I stayed again this aug. ill start off with the negatives: They stared construction on the balcony's, sometimes at 7 am it was... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great experience with Sandos Cancun this past week (8/31-9/6 2014). The staff were great but special mention must be made for Karina. She worked poolside and was a spectacular hostess. She worked nonstop all day long, but never once did I see her lose that gorgeous smile. She was VERY helpful to us countless times, not to mention... More

Was this review helpful? Yes 2
Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It was one of my best trip ever.. Greta resort, beautiful beach, beautiful people and excellent service. Every one is on top of their game. Rooms are beautiful and clean and the restaurant serves very great food.. I forgot about my diet.. Thanks for everyone for an amazing experience specially to Eduardo! We will be back for sure!! XOXO

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just had a wedding held at the resort about two weeks ago at Sandos Cancun Luxury Experience Resort. We had about 27 guests, which all stayed at the resort. We had a beach ceremony and dinner reception at the gazebo. We extended the private wedding party until 11pm. It was absolutely breathtaking beautiful. Everything my husband and I in-vision... More

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Bogota, Colombia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great all inclusive hotel. Best was the food ( it is still an all inclusive, so don't expect the Paris Ritz!!), lots of fresh sea food, and happily very few fast food crap (only in the snack bar, which is more than fine). Top Notch service, drinks OK, wine pretty bad (always the case in all inclusive), comfortable room, beautiful... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sandos Luxury Experience might be a bit of a misnomer. Sure, for an all inclusive, some of the food and service were better than average, but as a whole package I was a bit let down. When booking, I reserved a king bed. Days before arrival, I confirmed that I had a king bed. Upon check-in, I was told... More

Was this review helpful? Yes 2
Bath, North Carolina, United States
1 review
5 of 5 stars Reviewed 1 week ago

Sandos Cancun coundn't have been a more perfect place for our son's wedding nor for the vacation our 60 family members and friends all enjoyed. From our initial arrival greeting by Alex at the front desk, with champagne and a rose, and the tequilia service awaiting us in the room, to a picture perfect wedding, continuing thought to our departure... More

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Additional Information about Sandos Cancun Luxury Experience Resort

Address: Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Cancun Luxury Experience Resort 4*
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Cancun #12 Romantic Hotel in Cancun #13 Spa Hotel in Cancun #19 Top resorts Hotel in Cancun #19 Luxury Hotel in Cancun #20 Business Hotel in Cancun #20 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 
Number of rooms
213

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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