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All 174 Cancun hotels

Sandos Cancun Luxury Experience Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
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Sandos Cancun Luxury Experience Resort
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84%
Ranked #21 of 174 hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
Nina G
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2,052 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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English first
Boston, Massachusetts
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Booked this hotel not realizing that they market themselves as "adults oriented", which is different than adults only (I learned the hard way). First off, selling ANY hotel as "adults oriented" is ridiculous because ALL hotels are adults oriented! We're the only ones that can check in! My sister and I arrived to screaming kids running around the lobby, screaming... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved my stay @ Sandos!! Its a small hotel approximately 200 rooms. Great service since day one! The food at the Seasons restaurant is the best. Its is gourmet size but absolutely delicious. Special thanks to Paola for always greeting us with a smile, Charly was THE BEST waiter making us feel special and pampered he went over and above... More

Was this review helpful? Yes 1
Edgewater, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is lovely - it's fairly small with a boutique feel. The restaurants serve a nice variety of food and the waiters are great. Pool-side service is slow. Pool-side cafe is nice and the servers are very attentive. The rooms are spacious but the tile floors make the sand you track in very evident. Beds are comfortable but the... More

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Chicago, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a gorgeous pool and beach and great service. The one major downside is the food. It's bland, tasteless and lacks variety. You're pretty much getting the same food to eat every alternate day. Dismal vegetarian options and limited room service menu.

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Rockaway, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a 4-night stay here. Overall I was pleasantly surprised since I was very hesitant to stay at this hotel. The hotel itself was beautiful... The pools, restaurants and rooms were all very nice and clean. The food was decent although the serving size at Seasons was so small it was almost laughable. I got 1 piece of... More

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Los Angeles, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff was so friendly and accommodating. Ask for Carolina at the Spa, she's a gem! Becky on the entertainment team, was such a hard worker and so much fun! She was always smiling even though she worked such long hours. Oscar at the pool is on top of his game as well, we never went without a drink! Thanks... More

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Fort-Worth, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel, amazing service, as for my experience there is nothing that could have been done in a better way. I enjoyed my vacation 100%. Special thanks to Becca Macias and Adan Gamboa for our great entertainment, and mesero Aldo Leon, capitan DaLibor, and cosinero Francisco for their great service. Thanks Sandos!!!!

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed in hotel for two weeks, wasn't very happy with food and drinks there, but staff always made it better, special thanks to Becka & Adam (day time entertainment team), also all staff in restaurants and bars were super friendly, always happy. All in all it was great two weeks spent there, thanks for hospitality.

Was this review helpful? Yes 1
Dalton, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

If you really want to get away from it all this is the place to go. My wife and I spent out 10 year anniversary here in June and loved it. It was nice to get away from the kids, work, cold Atlanta, and all the worries in the world! From the start we were treated like royalty, and that's... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Sandos Cancun Luxury Experience for 10 days in June. It was the best vacation we have had. It was our first time in Cancun, and the first time in an all inclusive resort. We were greeted with champagne, and the stay continued to pamper us from there. The daily buffet, Zango had so many fresh options for... More

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Additional Information about Sandos Cancun Luxury Experience Resort

Address: Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Cancun Luxury Experience Resort 4*
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TripAdvisor is proud to partner with Agoda, Expedia, Orbitz, Booking.com, Travelocity, Caribbean Online Mgt Corp., BookIt.com, BookingOdigeoWL, Venere, Otel, Priceline and Jetsetter so you can book your Sandos Cancun Luxury Experience Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Deluxe Room (23)
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Lagoon Suite (59)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Cancun #12 Romantic Hotel in Cancun #13 Business Hotel in Cancun #14 Spa Hotel in Cancun #19 Top resorts Hotel in Cancun #20 Luxury Hotel in Cancun #21 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 
Number of rooms
213

Questions & Answers

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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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