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All 174 Cancun hotels

Sandos Cancun Luxury Experience Resort

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
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Sandos Cancun Luxury Experience Resort
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Ranked #21 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed 3 days ago
Nix307 Wheatland, Wyoming
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2,061 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (384)
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English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed at Sandos the first week of August and must say it was by far the worst experience I have ever had. Let me start out by saying that I travel often and have stayed in Cancun 5 times now, so I know what to expect when staying in an all inclusive hotel. Lets start with check-in, it took... More

Was this review helpful? Yes 3
Wheatland, Wyoming
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for a place to slow down and relax, this is it. It is a smaller resort, without much of the action and adventure found in some resort settings. This resort has 3 great swimming pools, a beautiful and clean beach, and great ocean access. The staff is attentive and positive, and amenities are sufficient for a... More

Was this review helpful? Yes 1
Overland Park, Kansas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just can't stop thinking about my visit to Sandos Cancun Luxury Experience Resort. I had a wonderful visit. I am a travel agent and I enjoy visiting resorts to gain firsthand experience to give to my clients. The restaurant options were wonderful. I really enjoyed our service from Lugo in the Seasons restaurant. The buffet food items are prepared... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in Sandos for a 7 days trip with two of our best friends. This is an all included, adult only resort located at the hotel zone of Cancun. Only 10-15 minutes walking to the Luxury Shopping Mall and La Isla Shopping Village. We were arrived the hotel around noon time and welcomed by champaign and cold towel to... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

The service was excellent, the food was pretty good, especially the breakfast buffet. The staff was so friendly and made us feel so welcomed... The view was amazing!! There are other resorts we went to but this one was better. I would definitely recommend this resort!

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Boston, Massachusetts
2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked this hotel not realizing that they market themselves as "adults oriented", which is different than adults only (I learned the hard way). First off, selling ANY hotel as "adults oriented" is ridiculous because ALL hotels are adults oriented! We're the only ones that can check in! My sister and I arrived to screaming kids running around the lobby, screaming... More

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved my stay @ Sandos!! Its a small hotel approximately 200 rooms. Great service since day one! The food at the Seasons restaurant is the best. Its is gourmet size but absolutely delicious. Special thanks to Paola for always greeting us with a smile, Charly was THE BEST waiter making us feel special and pampered he went over and above... More

Was this review helpful? Yes 1
Edgewater, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is lovely - it's fairly small with a boutique feel. The restaurants serve a nice variety of food and the waiters are great. Pool-side service is slow. Pool-side cafe is nice and the servers are very attentive. The rooms are spacious but the tile floors make the sand you track in very evident. Beds are comfortable but the... More

Was this review helpful? Yes 3
Chicago, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a gorgeous pool and beach and great service. The one major downside is the food. It's bland, tasteless and lacks variety. You're pretty much getting the same food to eat every alternate day. Dismal vegetarian options and limited room service menu.

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Rockaway, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from a 4-night stay here. Overall I was pleasantly surprised since I was very hesitant to stay at this hotel. The hotel itself was beautiful... The pools, restaurants and rooms were all very nice and clean. The food was decent although the serving size at Seasons was so small it was almost laughable. I got 1 piece of... More

Was this review helpful? Yes 1
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Additional Information about Sandos Cancun Luxury Experience Resort

Address: Boulevard Kukulcan KM 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Cancun Luxury Experience Resort 4*
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Cancun #12 Romantic Hotel in Cancun #14 Spa Hotel in Cancun #19 Top resorts Hotel in Cancun #20 Luxury Hotel in Cancun #21 On the Beach Hotel in Cancun #21 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 
Number of rooms
213

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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