We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Cancun, All Inclusive, All Suites Resort

Travelers' Choice award winner
Hotel website
Hotel deals
Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Special Price
Spring Special Sale!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Royal Cancun, All Inclusive, All Suites Resort
Professional photos View all
Browse nearby
The Royal Cancun, All Inclusive, All Suites Resort
Write a Review

1,174 reviews from our community

Traveler rating
    743
    307
    78
    28
    18
See reviews for
535
299
13
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1174)
  • Mar-May only
    (347)
  • Jun-Aug only
    (262)
  • Sep-Nov only
    (239)
  • Dec-Feb only
    (326)
All months
There are newer reviews for The Royal Cancun, All Inclusive, All Suites Resort
See the most recent reviews
Central Square, New York
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 5, 2012

This was my third visit to the Royal Cancun ( also known as Vacation Club International -begun in 1977). My partner and I own a time-share which is perfectly located next to the restaurant La Palapa, the pool No. 1, and the beach. From our balconies we have tremendous views of these, and also the magnificent landscaping of the ground,... More 

Was this review helpful? Yes 1
San Diego
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 2, 2012

We traded in our time share via Interval International and chose to stay at this place for a few reasons. We stayed for 1 week in a 2 bedroom 1 bath villa and it met all expectations. Short Details: Great for families or couples wanting more quiet space. No waves, no turquoise water because the island brakes the waves. Free... More 

Was this review helpful? Yes 3
Camilo_Royal_Resorts, Community Manager at The Royal Cancun, All Inclusive, All Suites Resort, responded to this review

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm glad to read that you enjoyed your stay at The Royal Cancun and that you had the opportunity to visit our other resorts and also take part in the wonderful experience that... More 

Macclesfield, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 2, 2012

Having heard mixed reports on Cancun we were a little dubious as to what lay ahead for us . We didnt need to worry , as we arrived at our accomodation we were instantly impressed . The arrival area , reception and overall facilities were all excellent . Add to this the friendly and caring staff and the immaculate accommodation... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 26, 2012

I just wanted to go there for 5 days and relax, since I was going there with 2 other friends we decided to look for a hotel with two bedrooms instead of booking two separate rooms. Let me tell you. The hotel is Impeccable. They keep it in very very clean and spotless. The staff there were very friendly and... More 

Was this review helpful? Yes 2
peoria ill
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 12, 2012

I went here for a wedding about a moth ago...Very nice place. I shared a condo with a few other girls. Condo had 2 balconies and a kitchen. The food was so good! And not too expensive either. The only down fall was this hotel is on the "bay" and not the sea. So the beach was rather dirty and... More 

Was this review helpful? Yes 2
Las Vegas
Contributor
19 reviews 19 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 11, 2012

I had trouble deciding between 3 and 4 stars. We stayed here for two weeks and the resort is lovely. The employees are the nicest of anywhere I've ever stayed. The rooms are impeccably clean. The only drawbacks that I found here were, 1- The food is horrible and expensive. I never liked one thing I ordered in their restaurant... More 

Was this review helpful? Yes 1
Washington DC
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 31, 2012

I'll be straightforward and tell you that we came here for a few days after staying at the Royal Haciendas in Playa del Carmen. And boy we were really let down! The Royal property in Playa is so new and immaculate that this resort was like taking a huge step down. That said, if we had gone here first I'm... More 

Was this review helpful? Yes 5
Hyde Park, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2012

I stay there every year and love it even more each time.It is spotless and everyone that works there never goes by you without saying hello.It is very safe with secutiry on duty 24/7. Fun for the whole family and you will meet people from all over the world or people that live in the same area that you do.... More 

Was this review helpful? Yes 3
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 26, 2012

Very Friendly Staff. Very Safety. Food at La Palapa was great. The prices at market are excellent, you don't need to go to Walmart or Chedravis to buy conveniences or food for the breakfast. Corona's at the market in the lobby was about $1.15 so don't buy at the pool bar. The only bad thing was the guys trying to... More 

Was this review helpful? Yes 2
Overland Park, Kansas
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2012

The staff is extremely friendly and the grounds are immaculate. However, the rooms are somewhat dated despite recent rennovations. Being contructed in 1977 may have something to do with this although granite or tile countertops in the kitchen replacing the laminate would go a long ways towards upgrading. My main complaint was the horrid internet service in the villas. I... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

1,235 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (677)
Viewed
Pool/beach area (179)
Viewed
Family/play areas (13)
Viewed
View from room (60)
Viewed
Dining (38)
Viewed
Hotel & grounds (136)
Viewed
Room/suite (84)
Viewed
Bathroom (2)
Viewed
0:48
Videos (2)
Viewed
Other (163)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (538)
Viewed
Amenities (34)
Viewed
Beach (50)
Viewed
Pool (57)
Viewed
Restaurants and Bars (21)
Viewed
Suite B (126)
Viewed
Suite C (154)
Viewed
The Hotel (96)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (4)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Family/play areas (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question