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The Royal Cancun, All Inclusive, All Suites Resort

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Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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The Royal Cancun, All Inclusive, All Suites Resort
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The Royal Cancun, All Inclusive, All Suites Resort
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1,174 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Royal Cancun, All Inclusive, All Suites Resort
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Elk River, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

My wife and I have been going there for the last 15 years.This trip is our spring vacation which started 3-7 to 3-19.We are owners of 2 weeks there in November but just cant keep away.All inclusive for spring is awesome.So many eating places on and off the resort.The new Italian restaurant is awesome.The grounds are pristine as usual and... More 

Was this review helpful? Yes 2
Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 23, 2015

From being helped by Jeremias, (bellman extraordinaire) to our front desk experience to our concierge to our housekeeper Leyla...all were terrific! All greeted us with "welcome home"! Everyone treated us like we were VIP guests. Loved the room we had, as it overlooked the Caribbean Sea....so relaxing! We participated in the wonderful aqua fitness class every day with Felix. It... More 

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Nashville, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2015

The Royal Cancun is a lovely resort with amenities to suit adults and families. We stayed in a 2bed/1 bath condo and it had full kitchen, dining for 4+, living, 2 balconies,a king and two twins plus a murphy bed in the living room. Not luxury but very clean and nice enough - everything is in excellent shape. Two large... More 

Was this review helpful? Yes 3
Ontario
Contributor
20 reviews 20 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 21, 2015 via mobile

We stayed at this resort March 13-20. The resort was full with what appeared to be equal parts timeshare members and all-inclusive visitors. Room We had a 2 bedroom, 2 bathroom suite which has two levels - a master suite on the second floor, which provided some privacy from the three kids we had with us. The room was very... More 

Was this review helpful? Yes 2
Byfield, Massachusetts
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 20, 2015

My family and I thoroughly enjoyed our stay at the Royal Cancun. This was our fourth different place to stay in Cancun, and the Royal Cancun was perhaps the best place we have experienced. It is a smaller resort, so the dining area, pools, and beaches did not get overly crowded. There was a mix of all-inclusive hotel guests as... More 

Was this review helpful? Yes 14
Jenison, Michigan
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2015

Stayed here a week in March, all inclusive. Started out with Rafael at the front desk, he was more than accommodating. Gave us a very good room and he was very sweet. The room was very spacious and was kept very clean by Teresa. The beds were very comfortable. Edar at the beach bar was awesome and Sharon the waitress... More 

Was this review helpful? Yes 3
Chicago
Contributor
12 reviews 12 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 18, 2015

Spent 6 nights at RC last week with two 5 year old boys. The resort was spotless, the maid service was great, all the staff was really nice. We met so many great families while we were there. Like others have said, it's basically young families or older folks. There were a few teenagers/college students on spring break but they... More 

Was this review helpful? Yes 5
Montreal, Canada
Reviewer
3 reviews 3 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 17, 2015

For a family of 5, it's hard to find a resort to accommodate you. But the royal cancun's two bedroom condo with a full kitchen, seating area, balcony and bathroom was just perfect for 3 kids and us parents. Pros: It's a small, quiet resort with 2 good, warm pools and attentive staff. Great pool bar food, try the ceviche.... More 

Was this review helpful? Yes 2
Minnesota
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 15, 2015

Traveled March 8-15 with family, boys 15 & 12. I booked a 2 room, 1 bath villa, beach front. The Good Stuff: >The front desk, bellmen and house cleaning service is first class. They went out of there way to make sure things were right. For example: We were waiting for our Chichen Itza excursion in the front lobby. It... More 

Was this review helpful? Yes 5
Stoney Creek, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2015

was there in January weather cold, waiters some good some terrible. area was cold where you eat along beach, husband got sick with horrible chest cold during week. ended up ordering room service had issues with maid about issue in room, it is time share too many rules if you check our late 100.us applied to your account broken dish... More 

Was this review helpful? Yes 2
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