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The Royal Cancun

3.5 of 5
Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly Club Internacional de Cancun)
Hotel amenities
Special offer
Swim with Dolphins
Ranked #9 of 171 hotels in Cancun
4.5 of 5 stars 261 Reviews
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261 reviews from our community

What travelers say about this hotel
  • Happy Hour(7)
  • Time share(5)
  • CLUB INTERNATIONAL(5)
  • Hotel zone(4)
  • Great Place(4)
  • Free shuttle(4)
  • Flat screen TV(3)
  • Thomas Moore(3)
Traveler rating
    172
    59
    16
    5
    9
Only show reviews for Family (93) | Couples (65) | Business (0)
Date Rating
vrodusa
long island
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed January 19, 2012
2
people found this review helpful

the hotel was excellent overall. the only issue i want to make everyone aware of in Cancun is to never rent a car anywhere in cancun, playa del carmen . the Mexican Police are outright thieves . they will search out any tourists, pull you over , and demand money, CASH preferably as a bribe in order to let you... More

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raquel14
London, Canada
2 reviews
3 helpful votes
5 of 5 stars Reviewed January 16, 2012
3
people found this review helpful

we stay @ the Royal Cancun for 4 years now and every time we go there we like it more and more Friendly people, excellente food the villas are spotless we had a amazing maid this year her name was Ederly,what a wonderfull lady,also our concierge Fabian and our Host Sally were great. I highly recomend this resort to everyone,this... More

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Theitinerants
Everywhere
Reviewer
4 reviews
10 helpful votes
5 of 5 stars Reviewed January 15, 2012
1
person found this review helpful

Took us a while to write this review however we have stayed here 4 times and always had great service. We always stay in the Royal Master Swim up suite and if you can afford it or take a little longer to save for it it is well worth the money. More

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tmlorlando
Orlando, Florida
Reviewer
4 reviews
5 of 5 stars Reviewed January 12, 2012

I'm a fairly well traveled globe trotter, so it takes a little more these days to 'wow' me. I'm happy to report this hotel accomplished same! There were so many surprising aspects of our stay [over Christmas, 2011] that I could discuss, but the most important was the genuine service that each and every employee gave, no matter what the... More

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Darlene B
Burlington, Ontario, Canada
2 reviews
10 helpful votes
4 of 5 stars Reviewed January 11, 2012
3
people found this review helpful

We were looking for a hotel that was clean (this was spotless) with an awesome beach where we could relax and unwind from a hectic year. (stayed December/January) We were not disappointed. The staff there would bend over backwards to meet your every need. I think Gerardo at Spice was one of the most attentive persons I have ever met... More

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chriscentralIllinois
central Illinois
Contributor
17 reviews
11 helpful votes
5 of 5 stars Reviewed January 5, 2012
2
people found this review helpful

The Royal Cancun is spotless and service is outstanding. My wife and I celebrated her birthday and our anniversary and had a fantastic time. Service was excellent, food great and the facilities were spotless. The place was not full but was almost so and despite this it never seemed crowded, we were always able to find a cabana when we... More

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Piramidon
Canada
Senior Contributor
28 reviews
18 helpful votes
5 of 5 stars Reviewed January 2, 2012
2
people found this review helpful

We stayed at The Royal Cancun for 9 days including the week before Christmas. Would not wish for anything better. We had family members flying in few days later with different reservation from different city. They honored my request to keep an adjoint unit for them - no problem! Immaculate grounds. On Saturday they clean everything around the hotel -... More

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GailWood
Sydney, Australia
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed January 1, 2012
1
person found this review helpful

Stayed here week before Christmas - lovely local - one of 3 connected resorts and you can use all facilties which is nice. Rooms pleasant - decor a bit tired - few problems with items not working but these were remedied on request. Food/restaurants were reasonably good but not great - had a fin night at one of the themed... More

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Camilo_Royal_Resorts, Community Manager at The Royal Cancun, responded to this review
January 5, 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm happy to read that you enjoyed your stay with us. Thank you for the kind words about our resort and service. I'm sorry to read that you felt uncomfortable with the service... More

CarolZEncino
Encino, CA
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed December 27, 2011

My husband and I have been owners at Royal Cancun since 1979. Each year we see some new improvement that makes our stay even more enjoyable, and a devoted and caring staff for whom no request is too much. A large percentage of the staff has been at the resort for ten or more years, and when we arrive at... More

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Georgelovetotravel
Los Angeles, California
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed December 22, 2011
3
people found this review helpful

This was my first time in this hotel and I really liked, why? First of all the service and cleanliness, the employees managed to learn our names and took care of everything we needed! The check in process took less than 10 minutes, they gave us an ocean room villa and loved the decoration, the size, well equip kitchen, relaxing... More

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The Royal Cancun Also Known As

  • International Hotel Cancun
  • Club International
  • Club International Cancun
  • International Resort Cancun
  • International Club Cancun
Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly Club Internacional de Cancun)

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