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All 175 Cancun hotels

The Royal Cancun, an All Suites Resort

3.5 of 5 Resort   |   Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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The Royal Cancun, an All Suites Resort

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Ranked #11 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed today
nsingh472 London, United Kingdom
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776 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed today NEW

The Royal Cancun is a really good place to stay, especially for families. They have two pools, an excellent beach frontage and are close to the ferry to Isla Mujeres. The only drawback is that they are a bit further away from the all the restaurants, in a quieter region of the Zona Hotelera, which can also be a good... More

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Rumson, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at the Royal Cancun all suites from 4/9-4/15. There were 5 of us. It was the best vacation we ever had. We arrived early in the morning and although check in time was not until 4pm they accommodated us at 11am. They even put us in a room that we did not have to change on a Saturday.... More

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Antigua, Guatemala
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed yesterday NEW

My grandparents stayed here for 3 nights waiting for my parents and I to arrive and they really enjoyed it- mainly just enjoyed the fact that they were in Cancun relaxing at the beach. It was perfect for the one night we stayed with them before heading to Isla Mujeres. The two bedrooms with kitchenette conveniently fit all 5 of... More

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Dawsonville, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for our honeymoon in October of 2010. This review is very late to be posted ;)! We absolutely loved this hotel. Every restaurant was amazing and we always had something to eat! The service is impeccable and the staff is so fun to be around! They definitely add to your vacation experience and work hard to make... More

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Cristóbal G, Online Community Administrator. at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I like the location which is on the horizontal part of the "7" in Cancun. The city bus which goes either to downtown (Walmart) or to the hotel zone stops right out front and costs 80 cents to ride. The beach has no waves here and is shallow. Walk out on the pier to snorkel and avoid seaweed. Next door... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Lynchburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We reserved this resort with bonus RCI points that we needed to use before May. We had no idea what to expect. Wow. What a great surprise! It could not have been a better week, from check in, to our suite location, to the food, to the pool and beach. The property is immaculately kept. They graciously checked us in... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Cancun, Mexico
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I am using my husband's access to up-date my initial review of The Royal Cancun. In my first review I had mentioned that this resort was going to charge me $59.00 for accidentally soiling a set of king size sheets. I feel compelled to inform the readers of Trip Advisor that after a couple days of deliberation by the Housekeeping... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator. at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we will improve those areas in which there are opportunities to ensure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during your next visit... More

West Chester, Pennsylvania
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great resort with beautiful landscaping everywhere - the tropical plants,trees and attention to detail make it a pleasure to wander around the grounds. On a calm beach which they are now cleaning up a lot better - getting rid of the sea grass so it is nice to go in the water on the beach. Do check to make sure... More

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Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We will make our best to insure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during... More

Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed with our family of four for one night. We purchased our room on Orbitz and got a ocean front room at a very competitive price. I was concerned that they would try to put us in a non-ocean front room based on the price we paid but I was able to email chat with someone from the resort... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This resort was part of a trade in Interval (now they are going RCI and all inclusive). If you trade into this resort you will be set up in a "trade only" unit (often with no beach view). Vincent was professional, caring and concerned about the logic with this and did his best to follow through with a decent view... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. Our management is informed of this situation and countermeasures are being taken in order to insure none of this will be experienced again by any of our visitors.... More

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Additional Information about The Royal Cancun, an All Suites Resort

Also Known As:
The Royal Cancun Hotel Cancun
The Royal Cancun Hotel
International Hotel Cancun
Club International
Club International Cancun
International Resort Cancun
International Club Cancun
Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cancun
#11 Spa Hotel in Cancun
#11 Business Hotel in Cancun
#11 Top resorts Hotel in Cancun
#11 On the Beach Hotel in Cancun
#18 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Cancun, an All Suites Resort 3.5*
Official Description (provided by the hotel):
The perfect spot for a family vacation, The Royal Cancun (formerly Club Internacional de Cancun) nestles on a sheltered beach on Cancun's north shore and has breathtaking views out over the bay towards Isla Mujeres. Offering villa accommodation and a wide array of resort services, it is a longtime favorite for its lovely setting and ambiance. ... more   less 
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