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All 175 Cancun hotels

The Royal Cancun, an All Suites Resort

3.5 of 5 Resort   |   Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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Ranked #11 of 175 hotels in Cancun
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771 people have reviewed this hotel

Traveler rating
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321
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I like the location which is on the horizontal part of the "7" in Cancun. The city bus which goes either to downtown (Walmart) or to the hotel zone stops right out front and costs 80 cents to ride. The beach has no waves here and is shallow. Walk out on the pier to snorkel and avoid seaweed. Next door... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Lynchburg, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We reserved this resort with bonus RCI points that we needed to use before May. We had no idea what to expect. Wow. What a great surprise! It could not have been a better week, from check in, to our suite location, to the food, to the pool and beach. The property is immaculately kept. They graciously checked us in... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Cancun, Mexico
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

I am using my husband's access to up-date my initial review of The Royal Cancun. In my first review I had mentioned that this resort was going to charge me $59.00 for accidentally soiling a set of king size sheets. I feel compelled to inform the readers of Trip Advisor that after a couple days of deliberation by the Housekeeping... More

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Cristóbal G, Online Community Administrator. at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we will improve those areas in which there are opportunities to ensure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during your next visit... More

West Chester, Pennsylvania
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great resort with beautiful landscaping everywhere - the tropical plants,trees and attention to detail make it a pleasure to wander around the grounds. On a calm beach which they are now cleaning up a lot better - getting rid of the sea grass so it is nice to go in the water on the beach. Do check to make sure... More

Was this review helpful? Yes
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We will make our best to insure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during... More

Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed with our family of four for one night. We purchased our room on Orbitz and got a ocean front room at a very competitive price. I was concerned that they would try to put us in a non-ocean front room based on the price we paid but I was able to email chat with someone from the resort... More

Was this review helpful? Yes
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This resort was part of a trade in Interval (now they are going RCI and all inclusive). If you trade into this resort you will be set up in a "trade only" unit (often with no beach view). Vincent was professional, caring and concerned about the logic with this and did his best to follow through with a decent view... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. Our management is informed of this situation and countermeasures are being taken in order to insure none of this will be experienced again by any of our visitors.... More

Rosemount, Mn
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

In 1985 we went to Vacation Club International ( VCI) for a week on the recommendation of our Travel Agent, never to return again. We were so happy there that we became members and have returned every year since. It is maintained to a better than new condition with beautiful grounds and updated Villas. The staff has become friends that... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Celebrated our honeymoon here in August 2013. The whole place is fantastic. Staff are attentive and freindly, The place is clean and well kept. Our room was perfect. The food is amazing, with so much choice. Night time entertainment was also very enjoyable. My one gripe, is that although you are made to feel special. Virtually everyone else there is... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Janesville, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a member of the Royal Resorts family. Have been at other resorts and found the Royal Cancun to be head and shoulders above the rest. Friendly staff and very attentive. The prices on food at the restaurant can be a little pricey, but then again it is a resort ($27+- for a steak dinner for example). The on-site... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Lakeville, Minnesota
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hola! We made a last minute reservation for to stay at the Royal Cancun over spring break. We are just returned yesterday so I wanted to publish a review while it was fresh in our mind. All of the units have 2 bedrooms, living room, kitchen, dining area and patios. The C units accommodate up 6 people and have 2... More

Was this review helpful? Yes 8
Cristóbal G, Online Community Administrator at The Royal Cancun, an All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

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Additional Information about The Royal Cancun, an All Suites Resort

Also Known As:
The Royal Cancun Hotel Cancun
The Royal Cancun Hotel
International Hotel Cancun
Club International
Club International Cancun
International Resort Cancun
International Club Cancun
Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cancun
#11 Top resorts Hotel in Cancun
#11 Business Hotel in Cancun
#11 On the Beach Hotel in Cancun
#11 Spa Hotel in Cancun
#22 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Cancun, an All Suites Resort 3.5*
Official Description (provided by the hotel):
The perfect spot for a family vacation, The Royal Cancun (formerly Club Internacional de Cancun) nestles on a sheltered beach on Cancun's north shore and has breathtaking views out over the bay towards Isla Mujeres. Offering villa accommodation and a wide array of resort services, it is a longtime favorite for its lovely setting and ambiance. ... more   less 
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