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The Royal Cancun, All Inclusive, All Suites Resort

3.5 of 5 Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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#11 of 174 Hotels in Cancun
950 Reviews 4.5 of 5 stars
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The Royal Cancun, All Inclusive, All Suites Resort
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950 reviews from our community

Traveler rating
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419
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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new jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked this resort 5 days before arriving thru RCI because of the damage from hurricane in Cabo San Lucas. We needed two villas, with no mandatory all inclusive, so at the last minute we had a limited selection.. It is old and needs some updating but overall it was nice. We stayed in a two bedroom unit, with the... More

Was this review helpful? Yes 1
Rochester, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice resort overall...beach is disappointing though. Food was good...not exceptional. Lobby area for shows was always hot. Some air movement would have made shows more enjoyable. Event staff is great...especially Moshe!

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Gobles, Michigan
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We are members at the Islander however, we had an opportunity to stay at the Royal Cancun beginning September 20-27. Upon check in, we were advised that the big pool was closed as well as the main restaurant. Thinking we would be okay with the pool bar/snack bar and the other restaurant. Not so. Very limited items on the menu,... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Cancun, All Inclusive, All Suites Resort, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sorry to learn these maintenance tasks caused such discomfort among our guests. We relocated all villas close to the maintenance areas. We dedicate a full week every year to all mayor maintenance tasks on each resort but, unfortunately, sometimes this time is not enough and we have... More

Battle Creek, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First of all, let me say that the Royal Resorts are all top notch!! We arrived at the resort to find out that they had a problem with the main pool and had to completely drain it and redo all of the tile 2 days before we arrived. With all the construction being done on the pool they were not... More

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Kingwood, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a first class resort!! Down to the smallest detail!! Can't say enough about the staff!! ALL INCLUSIVE IS THE WAY TO GO!! Can't wait to go again next year. Food is great..rooms are beautiful and comfortable. .The beach is amazing. .and the staff is so helpful and friendly! !

Was this review helpful? Yes 1
Central Square, New York
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I always look forward to come back to the Royal Cancun/VCI each year. This year was no exception. I again received the warmest reception by Jeremias, the best doorman in the world. My concierge stood at the top of the steps waiting....had all my paper work done and accompanied me to my villa? No, I had to put up with... More

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1 review
4 of 5 stars Reviewed 1 week ago NEW

We had a great first time trip to Cancun, Mexico!! This was our first time going to The Royal Cancun, and our first stay with the Royal Resorts. We had been planning our honeymoon since January and had been very nervous to go out of the country our first time, our first time to Cancun, and we had felt this... More

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California
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I spent a week in September 2014. While the resort is on the South end of the hotel zone and a bit removed from the city of Cancun and other attractions, it wasn't a problem for us, just catch the bus that runs every 5 minutes for a $0.75 trip to town or just about everywhere else.... More

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Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Royal Sands so the Royal Cancun was just a day trip for us on an already included shuttle. We had lunch which was of the same high standard of the Royal Sands and right on the beach, it was lovely! We went there to use the sail boats & other water sports equipment and again experienced... More

Was this review helpful? Yes 2
Jacksonville, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at The Royal Cancun Club Int'l August 23, 2014 for 7 days with other family members (all adults) we did a timeshare trade with RCI, it was a great hotel experience. The hotel itself was immaculately clean. The rooms were comfortable. Maintenance of grounds and common areas - beach and pools were extremely well kept. The staff was... More

Was this review helpful? Yes 2
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Number of rooms: 201
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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