We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Cancun, All Inclusive, All Suites Resort

3.5 of 5 Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Hotel website
Hotel deals
#11 of 174 Hotels in Cancun
937 Reviews 4.5 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Royal Cancun, All Inclusive, All Suites Resort
Professional photos View all
Browse nearby
The Royal Cancun, All Inclusive, All Suites Resort
Write a Review

937 reviews from our community

Traveler rating
    609
    237
    61
    17
    13
See reviews for
417
241
12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We did not stay at the Royal Cancun. We stayed at the Royal Haciendas. However, if you purchase the all inclusive package you can eat at the Royal Cancun, which we did our second to last day (my birthday). It was phenomenal. First, unlike at the Royal Haciendas, they didn't harass us for 10 minutes about why we were there... More

Was this review helpful? Yes 1
london
Contributor
19 reviews 19 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Why when this resort is all inclusive, tips and gratuities at 15 percent are already included in the price does an all inclusive guest have to sign a check/bill after every meal/drink? Honest answer please :)

Was this review helpful? Yes 3
Hudson, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff of this establishment makes it a 4 instead of a 3. Luis at the front desk, Sebastian the activities director, Christian at the Thomas More activity desk in the lobby, Wilfred and Lorenzo at the poolside bar were all outstanding. Our concierge Manuel was very informative and helpful. He was always just a phone call away. Our room... More

Was this review helpful? Yes 1
Airdrie, Canada
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My Wife and I stayed at this amazing place two years ago. We were so pleased we made this choice. The hotel is beautiful and the staff was very attentive. It has an open air concept with a ocean breeze coming right through the main lobby, I would stay there just for that alone..The rooms are beautiful, all with the... More

Was this review helpful? Yes
New York City, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This resort is one of the best in cancun for sure ! The service is truly amazing, and the resort grounds were so beautiful ! My fiancé and I had the best time, and can't wait to return ! We stayed in a preferred junior suite, but would definitely return for a swim up suite next time, they are so... More

Was this review helpful? Yes
Hazelwood, Missouri
Top Contributor
116 reviews 116 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to vacation. The Villas will accommodate a family or just 2 people. The Villas are comfortable, well furnished and the kitchen has everything you need to cook your own meals if you desire. The Room Service is great and with good food. Your check-in and check-out are done very quickly and pleasantly. You will be... More

Was this review helpful? Yes 2
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

I have been coming the The Royal Cancun (VCI) for over 20 years and I absolutely LOVE IT!! The staff is exceptional and they remember me every time I came "home"! The resort is very relaxing which is what I want to do on vacation. If offers beautiful well kept units and the grounds are like no other. If more... More

Was this review helpful? Yes
Jindabyne, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family has just had 10 relaxing days at the Royal Cancun. It was just what we needed and wanted! My 6 and 9 year old boys had a blast! We felt very secure it letting the kids walk around in the grounds and on the beach as their is plenty of staff and security around. Carlos on the social... More

Was this review helpful? Yes 1
Huntington, Indiana
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I just returned from a trip to the Royal Cancun. I booked a getaway thru Interval International . Upon arrival we were given a 2 bd unit over looking the parking lot ( after I was confirmed with an ocean front unit ) I will say after expressing to them this was unacceptable, we were given an ocean front room.... More

Was this review helpful? Yes 1
New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Pros + + + housekeeping is efficient spacious apartment style suites for big families family-oriented, not really an Adult only resort. decent size pool Resort is designed for OLDER crowds NOT for 20's - early 30's. (highly recommend to go elsewhere!) Cons - - - front desk can act very unwilling to help or snobbish/arrogant AC is not as cold... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Royal Cancun, All Inclusive, All Suites Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Royal Cancun, All Inclusive, All Suites Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Tingo, Priceline, Hotels.com, Agoda and Odigeo so you can book your The Royal Cancun, All Inclusive, All Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

1,082 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (526)
Viewed
Hotel & grounds (95)
Viewed
Dining (21)
Viewed
Pool/beach area (121)
Viewed
Room/suite (60)
Viewed
View from room (46)
Viewed
Family/play areas (8)
Viewed
0:48
Videos (2)
Viewed
Other (173)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (538)
Viewed
Amenities (34)
Viewed
Beach (50)
Viewed
Pool (57)
Viewed
Restaurants and Bars (21)
Viewed
Suite B (126)
Viewed
Suite C (154)
Viewed
The Hotel (96)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Dining (3)
Viewed
Room/suite (4)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (5)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cancun with
any amenities