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The Royal Cancun, All Inclusive, All Suites Resort

3.5 of 5 Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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The Royal Cancun, All Inclusive, All Suites Resort
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1,115 reviews from our community

Traveler rating
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504
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Medford, New Jersey
Top Contributor
92 reviews 92 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The service was amazing. Everyone was so friendly and accommodating. The room was more than enough room for two. They restock your drinks every day but there are no snacks in the room which I would have liked instead of having to order room service if you didn't feel like leaving the room. Most of the time it was quick... More 

Was this review helpful? Yes 1
Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice location. Property is kept nearly spotless. Vast majority of servers/workers are very friendly. Wi-fi in rooms and throughout property was great. Food service could be somewhat slow, but with the ocean view and atmosphere, it didn't bother me. Our concierge seemed kind and considerate at first, but seemingly purposefully dropped the ball on some various reservations we made once... More 

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good sheltered beach for young kids. Nice rooms, food was fine but better if you took shuttle to royal sands (which is included). Decent service. My only complaints would be that the restaurant, La Palapa was a bit inconsistent. They seemed to push the buffet on you rather then letting you order a la carte. At our last dinner we... More 

Was this review helpful? Yes 2
Oregon
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read every single Trip Advisor review for this resort (and many others) before making a decision on where to stay, and I am so, so happy we chose The Royal Cancun. We went as a couple and were looking for a quiet, relaxing trip, and we definitely found it here. I do think if you're looking for a huge... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and 2 children stayed for one week at this resort. We had a wonderful time. The resort was beautiful and kept very clean. The beach is a very calm bay, much different than the rest of the cancun. Wonderful beach for children to play in. The rooms were spacious for a family of 4. We had a beachfront... More 

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed here in February. Very poor service, the food in the la palapla is I would grade SF D+. The worst part about it is you have to give a key card even if you just want a bottle of water. Bach was good and quiet and kids friendly. Will not go here again.

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited the Royal Cancun over the winter break -- our first time in Cancun. The pluses: The property is fairly small, but pristinely maintained. The rooms/suites are spacious -- perfect for families -- and extremely clean and well-maintained. For the most part the staff was welcoming and professional. The beach was lovely with white sands, very few waves, and... More 

Was this review helpful? Yes 2
Richmond Hill, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want a safe beach, amazing staff and service, want to meet very interesting people from all over then look no further. The facility is great, rooms are spotless and complete. The ocean is magical and very safe with almost no surf-rip tides- since it is protected by Isla Majures. Getting anywhere from here is easy, the bus to... More 

Was this review helpful? Yes 1
Herndon, Virginia
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for 4 days at the end of January and had a fantastic time. They have a fantastic beach (although no waves, but if you want waves you can take the shuttle to the Royal Sands) and two nice pools. I highly recommend the all -inclusive package, as the food at the two restaurants on site... More 

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Black Diamond, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first vacation to Mexico and I was very happy with the Royal Cancun. Our room was very clean, the pools were clean and appropriate for a 3 year old, most of the staff were so nice and helpful, and we enjoyed taking our daughter to some of the kids club activities they held. I would probably have... More 

Was this review helpful? Yes 3
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Number of rooms: 201
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Romantic Hotel in Cancun

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