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The Royal Cancun, All Inclusive, All Suites Resort

3.5 of 5 Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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The Royal Cancun, All Inclusive, All Suites Resort
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The Royal Cancun, All Inclusive, All Suites Resort
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971 reviews from our community

Traveler rating
    627
    247
    65
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    14
See reviews for
425
253
12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Massapequa Park, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Very nice place. The room was a little small and only had one bathroom, but very clean. The maid spent at least an hour cleaning the room everyday. The food was excellent and the staff at Palapa and Trattoria we great. Went with a large group and all had a fantastic time. It's a very quiet resort so there is... More

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Dulles, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family have been members at this resort for 25 years. I bought out my parent's contract in 2006 and now take my young girls to our "home away from home". While the Royal Cancun may not be the best place for couples who want to experience the nightlife of the hotel zone, it is perfect for young families or... More

Was this review helpful? Yes 2
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed 3 times there in the last 2 years good to be back and going there next week nice loction staff great every one tells my pleasure to serve you great staff food is great rooms all suits i tryed the the presidential suit nice for celebrations.!try there swimup rooms! And they have a beach cabana for each room... More

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Westerville, Ohio
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Got a fabulous deal and really enjoyed our stay! The food was great, the beach was beautiful and the grounds were awesome! The pool bar bartender could have had a but more personality along with a better attitude, but the servers at the pool restaurant were great as we're the servers at the la Palapa. Will definitely go back next... More

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Calgary, Alberta
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Royal Cancun after staying at the Royal Caribbean the week before, we have two small kids aged 4 & 3 and the resort location and beach was amazing, shallow, calm water was perfect for the kids to play safely. The water was crystal clear and so warm. Parts of the beach are a little rocky but... More

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USA
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I enjoyed our stay. The grounds were very clean as well as the rooms. The kids club was cool for the kids. Carlos that does the social activities was awesome. He really rocked and was truly the highlight of our vacation. Any questions or concerns we had were answered by the staff with no problem. The kids... More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Royal Cancun is good for families with small children who want to spend a calm week in a warm place. It's clean and well-maintained. The sand is lovely, and the water is extremely shallow and calm. The rooms are reasonably spacious. It has several drawbacks, though, which will matter to other travelers. It's too far from anything (shopping, restaurants,... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week, and it was very relaxing. Our beach front villa B1040 was exceptional, and the view made it even better. The staff was great, and helpful in instructing us (Washington, DC) natives how to travel in Cancun via walking and taking the bus. They offered an all inclusive package which was costly so my friends... More

Was this review helpful? Yes 2
Chester, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We Stayed at the Royal Cancun in September 2014... MAINTENANCE WEEK !!!!!!!! For 11 days. Oh my goodness that's all we could stand, What a joke it is possibly the worse hotel we have ever been to .No notification of any sort about work that was going to be carried out apart from a flyer that that was tucked away... More

Was this review helpful? Yes 5
Cristóbal G, Online Community Administrator at The Royal Cancun, All Inclusive, All Suites Resort, responded to this review

Dear Guest, Thank you for taking time to post your review about our resort. We are sorry for the confusion that made you think you have been here during Maintenance Week. As many of our customers know: every year a whole week is dedicated to intensive maintenance tasks in the resort, which implies complete closing it and no receiving any... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the place to stay while in Cancun. After a long day stuck in the airport due to weather delay. We arrived at the resort late at night exhausted and hungry. Fortunately for us room service was available and we had the all inclusive package. The food was great. Our stay here was very memorable. Staff was great our... More

Was this review helpful? Yes 1
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Number of rooms: 201
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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