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The Royal Cancun, All Inclusive, All Suites Resort

3.5 of 5 Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
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The Royal Cancun, All Inclusive, All Suites Resort
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1,003 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Leoti, Kansas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a weeks stay at the Royal Cancun and it was fabulous! The staff is what makes this place exceptional. Everyone from when we first checked in to the maid service to the wait staff were top notch, very friendly and helpful. I can't rave enough about the staff. The rooms are very spacious and very clean.... More

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Oshkosh, Wisconsin
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We did not do the all-inclusive package; however, the place was great and the staff was very exceptional all the way from check-in to the maids to the activities; and everything in between. No high pressure for time-share presentations. Have free shuttles between sister hotels and located in hotel zone, but not in the high-traffic core area of hotel zone.... More

Was this review helpful? Yes 2
Dundee, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This could be one of those very flattering reviews that you would think was written by the Manager but there is honestly nothing to fault in this hotel. Here's my list of things that was good about the royal: The service (In all areas of the hotel) The food (Better than Amazing) Choice of Restaurants The beach The pools The... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a lovely week in a two bed/2 bath villa with our 3 kids ages 7, 9, and 11. Very clean and spacious. Staff all very friendly. We had a great experience. We did the all inclusive, visited the Royal Sands on day and ate at restaurants at other resorts/in Hotel Zone that were included. Food was great. We... More

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Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked a 2 bedroom villa in this all-inclusive resort (with free alcoholic drinks) and we were given a room just in front of the beach which was great. While it is far from the commercial center, it is just very near the terminal of the ferry that will transport you to Isla Mujeres. One thing though that was not... More

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Hardy, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from this resort (Nov. 4-12)--The resort is lovely!--Nice accommendations, very soothing/restful ambiance, great staff, delicious food, and at a good location for a trip to Isla Mujeres--A perfect example of "less is more"! I only rated the resort a 4 instead of a 5 because there was no night-life or outdoor hot tubs.

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Cumbernauld, United Kingdom
Top Contributor
317 reviews 317 reviews
55 hotel reviews
272 helpful votes 272 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was a very pleasant Royal Resort timeshare and, it is still very homely. The villas are all located around the two swimming pools with others overlooking the baytowards Isla Mujeres. The food in the beach front Palapa magnificent along with excellent service and very pretty views. It is not near any shopping outlets and that makes it unique. Safe... More

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Denver, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I took our first Caribbean vacation to cancun from Nov. 6 to Nov. 12, 2014. We were both very happy with the Royal Cancun hotel. The hotel itself is situated on somewhat of a sheltered bay area; this enables calm swimming, and easy access by kayak (which the hotel has available for free). The overall ambience is... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed five nights in September, during low season. We found check in odd because we booked under an anniversary package. As we changed rooms before check in to be away from the Hilton construction next door, we had to reschedule our in room wine package. Because of the season, staffing was a bit sparse in the bar areas. The... More

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colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a charming older resort. While it was established when Cancun was very young the property has been meticulously maintained and is in top notch condition. The unit we stayed in, in Bldg 11( 2BR, 2BA), was perfect. The staff is attentive and kind. Wendy Torres- Mgr., Jeremias- bellman, and the waitstaff treated us royally. This is a great... More

Was this review helpful? Yes 1
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Additional Information about The Royal Cancun, All Inclusive, All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico (Formerly The Royal Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Royal Cancun, All Inclusive, All Suites Resort 3.5*
Number of rooms: 201
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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