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Chalet Maya

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Punta Sam - Isla Blanca Km. 9.5 | Mpo. Isla Mujeres, Cancun 77400, Mexico
Hotel amenities
Chalet Maya
Ranked #142 of 174 hotels in Cancun
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7 people have reviewed this hotel

Traveler rating
    4
    0
    2
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    1
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Rating summary
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed June 12, 2006

My husband and I went to Chalet Maya to spend our honeymoon there... We arrived late night traveled on a dirt road for miles and played guessing games to figure out which way to Chalet Maya since we always ran into a fork in the road. Once we got there we were greeted and escorted to our room... It was... More

Was this review helpful? Yes 2
Palo Alto
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 21, 2004

Our family of 4 plus grand-parents spent 10 days there and though we had a good time I would not recommend the place. The location - as remote as it is (40 min. by taxi to Cancun City) - is great, the beach is fairly nice (though beware, it is a "natural" beach and if you walk along the shore... More

Was this review helpful? Yes 5
A TripAdvisor Member
5 of 5 stars Reviewed February 23, 2004

Chalet Maya far exceeded our expectations! We spent one week there and were pampered by the staff who were very friendly and helpful. Our bungalow was only steps from the beach and we awoke to the sunrise every morning, spent hours swimming in the ocean and great pool. Our breakfast was delivered to our patio every morning and all the... More

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed January 19, 2004

We spend almost two weeks at the Chalet Maya and loved the wonderful location. The resort was built in a very nice and charming way by the german owner of the resort ("Michael"). Unfortunately the resort itself is not in a very good shape: some things have to be repaired, some things do not work (e.g. credit card machine), some... More

Was this review helpful? Yes 4
A TripAdvisor Member
1 of 5 stars Reviewed September 12, 2003

The staff was very impolite, particularly the owner Michael & manager Ricardo. The restaurant food was flavorless and overpriced. The bungalows were very dismal with an unpleasant foul-smell. The swimming pool was undersize, filthy, and malodorous. I sincerely suggest staying away from this place

Was this review helpful? Yes 7
A TripAdvisor Member
5 of 5 stars Reviewed April 15, 2003

After a week of partying and late nights in Cancun, we were so happy to spend the last 3 days of our Honeymoon at Chalet Maya. We took a taxi on a remote ride through jungle brush to get there, but we were happily surprised with gorgeous scenery, friendly and accomodating staff, and best of all DELICIOUS food. Our favorite... More

Was this review helpful? Yes 5
A TripAdvisor Member
5 of 5 stars Reviewed March 7, 2003

Chalet Maya was WONDERFUL! The remote location and beautiful scenery were very conducive to relaxing. It was so different from the cheesy, contrived resorts you often find in Mexico. At Chalet Maya, you open the door to your thatched-roof bungalow and step right out onto the soft, sandy beach. At night, all you hear is the ocean breeze and the... More

Was this review helpful? Yes 12

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Additional Information about Chalet Maya

Address: Punta Sam - Isla Blanca Km. 9.5 | Mpo. Isla Mujeres, Cancun 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Style:
Ranked #142 of 174 hotels in Cancun
Price Range (Based on Average Rates): $
Also Known As:
Chalet Maya Cancun

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?