1. food is digusting! everything looks amazing but once you try it, you spit it out. (i've never been picky with food). mashed potatoes made from powder, meat unchewable, fish has a weirddd taste, also the juices have weird taste.
2. cocktails, slushies and other alcoholic mixes are very bad especially the ones with ice. their machines dont break the...
More
Thank you for your review of the Oasis Cancun. We appreciate your feedback on your experience during your stay and can assure you that your concerns will be addressed with the hotel to make sure that we provide the services and amenities that are expected. We hope that you reconsider Oasis Hotels & Resorts on your next stay in Cancun....
More
The place is full of screaming, drunken, spoiled, puking, idiot kids from all over the world who carry on their chaotic delerium all through the night. After the third try we finally got a room on the
top floor where we could get a small amount of sleep after 2:00 A.M.
Finally, after being accosted by a French speaking (of...
More
Thank you for taking the time to review the Oasis Cancun. We sincerely apologize for your experience and hope that changing your location to the Oasis Sens was enjoyable. We appreciate your feedback and can ensure you that your complaints will be addressed directly with the hotel. We hope that all our guests have a great time while on vacation,...
More
My husband and I stayed there. The rooms were clean but kept getting locked out. The cards didn't work properly. The food was pretty much standard and always available. My husband got sick soon after our arrival. We tried a trip to Isla Maharais but he was so uncomfortable and the bathrooms weren't readily available that we had to cut...
More
This was my worst vacation so far and I am taking two to three vacations a year. This place is for drunken party animals. I do like to party myself but everything has a limit.
This hotel has no entertainment over the day, even though the flyers they give advertise a lot of things to do over the day. When...
More
Thank you for your review of the Oasis Cancun. We apologize that your experience was not up to standards! We appreciate your feedback and will use this information to make improvements and to help ensure that our all our guests have an enjoyable stay at Oasis Hotels & Resorts. We hope that you have a chance to visit another one...
More
first of all. I dont understand all the bad reviews I see below. The rooms were fine, the hotel is clean, service is pretty good and food is excellent. I didnt do all the restaurants but the ones i did were great. When you stay at the oasis you cant go to all the restaurant somes are only for the...
More
and also Ms. Marie-Eve Bergeron from Transat Tours Canada -Customer Service. Someone on our floor actually set off the fire extinguisher while we were sleeping. When we woke up they accused my son since some of it was in the room. They sent a Mexican security guard to escort him downstairs without any explanations. Then Boom they said they know...
More
We sincerely apologize for your experience at the Oasis Cancun. It is very unfortunate and we appreciate your sharing your experience with us. We can ensure you that this will be addressed immediately with the hotel! Please contact us directly at info@oasishotels.com if we can be of any assistance in this matter. Kind regards
More
We just got back from a 6 day trip to the Oasis Cancun. This trip was a last minute decision for us as we were joining a few of our friends on their planned vacation. Everyday I came online to read reviews and look up pictures because I was so excited to be going away again. I started to become...
More
Thank you for taking the time to review the Oasis Cancun. We really appreciate your feedback and will use this information to help make improvements at the hotel! We would like to apologize for any distress you had and for any unfortunate experiences you encountered during your stay at the hotel. Oasis Hotels & Resorts is currently under new ownership...
More
All I can say is WOW. We were 3 girls all mid 20s and we were not expecting anything as close as what we got. We all thought this resort was a cheap, not at all luxurious hotel to go to but all we really wanted was to party anyway. The hotel is amazing, beautiful, gorgeous beach and pool. You...
More
We had 5 couples go from NW Iowa ages 30 to 39. Some 1st timers to Cancun some repeat. 1st time at Oasis for all of us. Check-in was AWEFUL! We arrived at the resort at 2:30 and stood in line to check in until 3:10. This is because the line was short. We were promised our rooms would be...
More
Thank you for sharing your review of the Oasis Cancun. We appreciate the feedback from our guests and hope to use this information to make sure that all our guests have an enjoyable vacation experience in Cancun! I apologize for any inconvenience you experienced during check in and hope that you consider another one of the Oasis Hotels & Resorts...
More
We just arrived back from our stay at the oasis cancun. Unfortunately we booked this vacation before reading the reviews. Once we read the reviews we got nervous. From my experience most reviews (on other places we visited) are overly harsh so we were not going to let the bad reviews get to us. We did consider upgrading to the...
More
Thank you for your review of the Oasis Cancun. We appreciate your feedback and would like to apologize for any inconvenience you had at check in or during your stay. We take your reviews seriously and will be addressing your concerns with the hotel to ensure that our service and amenities are up to standards. We hope that you can...
More
280 Reviews
178 Reviews
3,525 Reviews
