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All 172 Cancun hotels

Oasis Cancun

3.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
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43%
Ranked #111 of 172 hotels in Cancun
A recent review
3 of 5 stars reviewed 2 days ago
Lynette O New York City, New York
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1,846 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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English first
New York City, New York
1 review
3 of 5 stars Reviewed 2 days ago NEW

Took my parents out of the USA for the first time in their life. They had a great time. My opinion is a bit different since I've been to other all inclusive resorts which provide more amenities to travelers. The hotel had basically no handicap accessible ramps and my mother was in a wheelchair/walker. I had a problem with all... More

Was this review helpful? Yes
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

DO NOT LISTEN TO THE NEGATIVE REVIEWS!! I went to Oasis Cancun on the 4th February 2014 as a couple it was our first time to Mexico so was not sure what to expect. We got there around 1pm as soon as we got to the door there was a bell boy there to assist us with our luggage to... More

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

A friend and I stayed in an ocean view room at oasis one week then one week at riu palace (not much difference in price) and it is fair to say the view from our room was the only good thing about oasis. Food was edible but not one meal made me say that was nice. It was more I... More

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Motherwell, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Went on a girls holiday with two friends and had a fantastic time here. The hotel had a great atmosphere throughout the day, they had it chilled in the morning(we are from Scotland so got up to enjoy as much as the sun as possible) then it picked up to the party atmosphere after 12 which I thought was ideal... More

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Atención C, R.P. at Oasis Cancun, responded to this review

Dear Laura, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you thought our gastronomic offer and entertainment were great. Our entertainment team works hard to put on activities and... More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 4 days ago NEW

7/12-19 2014 Where should I start?!!! Check-in: Well, when you first walk into the Oasis, it is very dark and depressing, and very hot (no A/C). We arrived at about 1PM. The room wasn't ready, which we expected because check-in isn't until 3PM. So, we changed into our bathing suits and went to the pool for 2 hrs. Room: We... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Christine, We appreciate your comments. We are truly sorry for the inconveniences you and your husband had regarding the room drain, air conditioning and smell, be assured that we have passed these issues on to our maintenance team that have worked to prevent this from occurring again. We would like to take this opportunity to explain that we do... More

Oklahoma City, Oklahoma
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

There are some good and some bad things about this place. The good things: food is great, service is good (not everywhere), beach is awesome! I really enjoyed the outside of this hotel. The bad things: the room was bad. There was a leak from above us, a constant drip that when the person about took a shower, we would... More

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Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Got a great deal on this trip as it is low season and really thought we had done our research. The lobby although busy has a spectacular waterfall. I started to have misgivings when they charged me $7 American a night for a lock on the room safe! After arriving in our room I was sure my wife would divorce... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, We appreciate the time you took to share your comments with us. It gives us great pleasure to know you enjoyed the pool area and our our personal team service. Also, we would like to let you know that despite being an all-inclusive resort, some amenities and services have an additional charge as stipulated on our website. Please... More

La Vernia, Texas, United States
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

There may be some rooms somewhere at Oasis like some of the reviews describe but I didn't see them. We just got back & though it wasn't what I would describe as "fantastic", it was a good trip. The biggest problem the Oasis has are the horrible guests. Who gets a plate from the buffet then leaves the half eaten... More

Was this review helpful? Yes 3
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Tom, Thank you for your kind words. It gives us great pleasure to know that you had a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our services. Furthermore, we would like to let you know we are very devoted to our guests, and... More

Sydney, Australia
1 review
1 of 5 stars Reviewed 1 week ago

This place was a let down from the moment you stepped in the joint. You buy the "All Inclusive" package, but if you really want the all inclusive then you have to pay and extra $33 a day on top of what you have already paid. The customers service was disgusting and the food quality is some of the restaurants... More

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Atención C, R.P. at Oasis Cancun, responded to this review

Dear Tim, Thank you for sharing your comments. We are sorry to hear that the food did not meet your expectations; we offer several specialist restaurants as well as buffet restaurants which aim to cater to all tastes. In regards to the towels and clothes situtation, we will pass this information on to our Housekeeping department so they can mend... More

Fredericksburg, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

We just returned from Cancun. When booking most pictures show the Grand Oasis Cancun and lead you to believe this is what you are booking, surprise upon arrival. We arrived at 11:30 am so we were told we were to early for lunch, we found what they called a sports lounge (AWFUL) Once we were given our room key we... More

Was this review helpful? Yes
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Patsy, Thank you for the time you took to share your comments with us. We are truly sorry for the inconveniences you with the room facilities. In regard of the air conditioning and the doors, be assured that we have passed these issues on to our maintenance team that will work to prevent this from occurring again. We wanted... More

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Hotel Summarization (Beta)

What travelers say

  • Spring Break(11)
  • Great time(5)
  • Young people(5)
  • Sushi bar(3)

Additional Information about Oasis Cancun

Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Cancun 3*
Reservation Options:
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Also Known As:
Oasis Cancun Hotel Cancun
Cancun Oasis Hotel
Oasis Cancun Mexico
Oasis Cancun Resort
Oasis Hotel Cancun
Hotel Oasis Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style
#46 Spa Hotel in Cancun #55 Top resorts Hotel in Cancun #71 On the Beach Hotel in Cancun #111 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Oasis Loves Fun, Are U Ready? The only entertainment resort that offers the best live shows, music festivals, and permanent acts. A stage whereimagination, dreams, and diversion know no limits.The beautiful beach and infinite gardens pass through the balconies to adorn the rooms, distributed in two buildings of truncated pyramid form. Become familiar with our 10 restaurants, each one with different international specialties. Refresh the spirit in one of our 11 bars…one is easily accessible anywhere you are. Entertainment is available day and night through our Animation Staff. Almost a half mile of pristine beach scattered with lounge chairs for total relaxation and sun worship. An executive, Par 3 Golf course, a full service Spa, a marina offering non-motorized water sports, two tennis courts and various shops are just a glimpse of what awaits you at Oasis Cancun. ... more   less 
Number of rooms
879

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