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All 174 Cancun hotels

Oasis Cancun

3.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
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Oasis Cancun
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Ranked #111 of 174 Hotels in Cancun
A recent review
5 of 5 stars reviewed 1 week ago
Sarita G Upper Hutt
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1,982 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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calgary,canada
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Unless your a student avoid this place during spring break,checked in but was placed in a different hotel by the hotel staff within 2 hrs of my arrival here,the hotel was over run by drunken spring breakers,"a real eye opener"

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Upper Hutt
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great for a group of friends in your 20-somethings looking for a good time. I went with 3 of my friends and we sunbathed by the pool and beach and had drinks on tap whenever we wanted which is what we were looking for. Beach location is great. Lots of activities available that are inclusive such as... More

Was this review helpful? Yes 1
OasisPR, R.P. at Oasis Cancun, responded to this review

Dear Sarita, Thank you for your kind comments. We are delighted your stay with us has been such a pleasant one. We will of course congratulate our team members for their outstanding service. Also, we are happy to hear you enjoyed our gastronomic offer as well as the beach and our personalized service. Please feel free to contact us if... More

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed here twice before, but the property is not the same. The rooms smell like mold and there was construction being done everywhere. I don't remember there being such a huge difference between the Oasis and the Grand Oasis. The staff did not seem to know what was going on, we had made reservations for dinner and then... More

Was this review helpful? Yes
OasisPR, R.P. at Oasis Cancun, responded to this review

Dear Denise, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you for taking the time to share your comments; this helps us know our areas of opportunity so we can provide better services in the future. In regards to the musty smell in your room we will pass this information on to our Housekeeping... More

springfield
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Have been to this hotel x2 in the past was not disappointed until this time age is showing in this hotel friendly service probably needs lots of upkeep because of spring breakers and lots of partying ok to to just sleep in room

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us. We wanted to take this opportunity to let you know that our team is very devoted to our guests, committed to understand, help and satisfy all of your needs and is trained to provide all guests with the same outstanding service. Thank you for letting us know the inconveniences you... More

Olathe, Kansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Our stay started with a long and painful check in process, in a very hot lobby. We weren't in the system, even though I had called two weeks prior to make sure our stay was set. After about an hour, and the help of two managers we were finally checked in. We then were immediately stopped by one of their... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, We are very sorry that we haven't met your expectations, we would like to sincerely apologize. We are glad to thear that you enjoyed the beach and that you thought the bartenders were great. Please note that all of your comments and opinions are very important to us and will be submitted to the right department, in this... More

Howell, New Jersey, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Come here if you are a young 20-something looking to have a great time - I came here with two of my buddies over Labor Day Weekend and did just that. The pool is fun and lively, and they did Zumba/water aerobics in the morning and then drinking games in the afternoon. The beach is much more relaxing if that's... More

Was this review helpful? Yes 3
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Sean, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. It gives us great pleasure to know that you enjoyed our daily entertainment activities like zumba and different type of contests, since we work really hard to keep our... More

Saint John, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Okay first of all I would like to say I have been to the Oasis Cancun 4 times and going again at the end of October 2014! ... so 5! Im going to write this review for people who have never been there before so you have an idea of what you are getting in too. The resort is 90%... More

Was this review helpful? Yes 3
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our gastronomic offer as well as entertainment at the beach and pool. Our entertainment team works hard... More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am shocked to see that there are some positive reviews for this hotel. When we arrived at 12:00 at night, we checked in to find a room that had a hole (literally a hole) in the mirror, no towels in the bathroom, an old and barely working TV, and a odor of mildew. When we stayed in Cancun the... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Ryan, We would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Also, we would like to let you know we are very committed with our guests, and the staff is dedicated to understand, reach and satisfy all of your needs. Thank you for enlisting some... More

Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I´ve been in Cancun in September 2012 and I had a great stay in there, all inclusive, very good place to stay. Who sees my reviews, can realize that I almost never expose the negative points of the Hotel because I know for what I am paying for and I am aware of what i will see. Most of my... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, First and foremost, thank you for allowing us the opportunity to host your holidays. We are delighted your stay with us has been such a pleasant one and were happy that you enjoyed our restaurants and beach optionsthat you thought our room acommodations were great; we take care in providing variety and quality in all of our establishments.... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our first room assigned was right over the air conditioners, overlooking the parking lot. We requested another room, and in minutes got a superb room. Only one night bar...in the lobby (very loud). Great architecture-open air interior. Finally found the (awesome) Asian restaurant on the last night. On a budget, this is a good place. Friendly staff, plentiful great drinks.... More

Was this review helpful? Yes 3
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for your kind comments. We are pleased to know that you had a wonderful time in our hotel and also enjoying our gastronomic offer. We work really hard to keep our guests happy and make sure they have an amazing time with us. It is gratifying to receive such great comments also regarding our restaurants and... More

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Hotel Summarization (Beta)

What travelers say

  • Spring Break(11)
  • Great time(5)
  • Young people(5)
  • Sushi bar(3)

Additional Information about Oasis Cancun

Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Cancun 3*
Number of rooms: 879
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Also Known As:
Oasis Cancun Hotel Cancun
Cancun Oasis Hotel
Oasis Cancun Mexico
Oasis Cancun Resort
Oasis Hotel Cancun
Hotel Oasis Cancun

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