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All 174 Cancun hotels

Oasis Cancun

3.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
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Ranked #110 of 174 Hotels in Cancun
A recent review
3 of 5 stars reviewed 1 week ago
twilightwoods springfield
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1,957 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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springfield
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Have been to this hotel x2 in the past was not disappointed until this time age is showing in this hotel friendly service probably needs lots of upkeep because of spring breakers and lots of partying ok to to just sleep in room

Was this review helpful? Yes
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us. We wanted to take this opportunity to let you know that our team is very devoted to our guests, committed to understand, help and satisfy all of your needs and is trained to provide all guests with the same outstanding service. Thank you for letting us know the inconveniences you... More

Olathe, Kansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our stay started with a long and painful check in process, in a very hot lobby. We weren't in the system, even though I had called two weeks prior to make sure our stay was set. After about an hour, and the help of two managers we were finally checked in. We then were immediately stopped by one of their... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, We are very sorry that we haven't met your expectations, we would like to sincerely apologize. We are glad to thear that you enjoyed the beach and that you thought the bartenders were great. Please note that all of your comments and opinions are very important to us and will be submitted to the right department, in this... More

Howell, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Come here if you are a young 20-something looking to have a great time - I came here with two of my buddies over Labor Day Weekend and did just that. The pool is fun and lively, and they did Zumba/water aerobics in the morning and then drinking games in the afternoon. The beach is much more relaxing if that's... More

Was this review helpful? Yes 2
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Sean, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. It gives us great pleasure to know that you enjoyed our daily entertainment activities like zumba and different type of contests, since we work really hard to keep our... More

Saint John, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Okay first of all I would like to say I have been to the Oasis Cancun 4 times and going again at the end of October 2014! ... so 5! Im going to write this review for people who have never been there before so you have an idea of what you are getting in too. The resort is 90%... More

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Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our gastronomic offer as well as entertainment at the beach and pool. Our entertainment team works hard... More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am shocked to see that there are some positive reviews for this hotel. When we arrived at 12:00 at night, we checked in to find a room that had a hole (literally a hole) in the mirror, no towels in the bathroom, an old and barely working TV, and a odor of mildew. When we stayed in Cancun the... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Ryan, We would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Also, we would like to let you know we are very committed with our guests, and the staff is dedicated to understand, reach and satisfy all of your needs. Thank you for enlisting some... More

Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I´ve been in Cancun in September 2012 and I had a great stay in there, all inclusive, very good place to stay. Who sees my reviews, can realize that I almost never expose the negative points of the Hotel because I know for what I am paying for and I am aware of what i will see. Most of my... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, First and foremost, thank you for allowing us the opportunity to host your holidays. We are delighted your stay with us has been such a pleasant one and were happy that you enjoyed our restaurants and beach optionsthat you thought our room acommodations were great; we take care in providing variety and quality in all of our establishments.... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our first room assigned was right over the air conditioners, overlooking the parking lot. We requested another room, and in minutes got a superb room. Only one night bar...in the lobby (very loud). Great architecture-open air interior. Finally found the (awesome) Asian restaurant on the last night. On a budget, this is a good place. Friendly staff, plentiful great drinks.... More

Was this review helpful? Yes 3
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for your kind comments. We are pleased to know that you had a wonderful time in our hotel and also enjoying our gastronomic offer. We work really hard to keep our guests happy and make sure they have an amazing time with us. It is gratifying to receive such great comments also regarding our restaurants and... More

Burbank, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Was recently with my family at the oasis resort for a nice family trip. We were a bit drawn back by the accommodations, which we felt looked very outdated with what we thought would be a "modern" hotel. The food gets a tiny bit repetitive after a couple of days and also be ready to wake up early to reserve... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Thomas, We appreciate the time you have taken to give your opinion on your stay with us; which we have passed on to our maintenance department. It was a pleasure having you as guest. We thank you for the kind comments and will of course congratulate the members of our team that you have mentioned. Our staff aim to... More

Floral Park, New York
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

We asked for two rooms; one with a king size bed, the other with two double beds. We got two rooms with two king size beds. The Concierge got us another two double bed room on another floor for the kids. The food was terrible, even at the upgrade restaurants (which we paid extra for). I had to eat out... More

Was this review helpful? Yes
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. However, we would like to let you know that the room assignation is made at your check-in and these are subject to availabiity. All your comments and... More

Scranton, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My Partner and I came here for a nice anniversary get-a -way. The Hotel itself was average. The cleanliness was a little below average. The restaurants were pretty good. William, our favorite waiter was very kind and attentive. So, thank you William. The 2 staff that stood out the most were Ari and Claudia, both concierges. Ari especially went out... More

Was this review helpful? Yes 1
Atención C, R.P. at Oasis Cancun, responded to this review

Dear Guest, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you and your girlfriend as guests. We thank you for the kind comments and will of course congratulate the members of our team that you have mentioned. Our staff aim to make all our guests feel at... More

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Hotel Summarization (Beta)

What travelers say

  • Spring Break(11)
  • Great time(5)
  • Young people(5)
  • Sushi bar(3)

Additional Information about Oasis Cancun

Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Cancun 3*
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Also Known As:
Oasis Cancun Hotel Cancun
Cancun Oasis Hotel
Oasis Cancun Mexico
Oasis Cancun Resort
Oasis Hotel Cancun
Hotel Oasis Cancun

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