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Oasis Cancun

3.0 of 5 Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
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Oasis Cancun
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Oasis Cancun
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2,229 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Canmore, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Before leaving for Oasis Cancun (and after having booked it) I read sooooo many bad reviews on this hotel. I was regretting having booked it and expecting the worst. But no, turns out it's not that bad!!! It's just fine! I think part of the problem in all the bad reviews is that so many of them are written by... More 

Was this review helpful? Yes 3
Leeds, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Was booked in here on the end of a tour. I had to leave early for family reasons but I wouldn't have stayed longer anyways. One night was too much. So in brief - the reception stuff are rude and unhelpful. I was treated with utter contempt - there were no towels in the bathroom. I had to dry myself... More 

Was this review helpful? Yes 2
Ottawa, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just got home a week ago,have to say worse vacation so far,college kids puking,parting pass out, screaming 24-7,hotel staff did nothing to control these partying fools,beach was covered every morning with garbage fr parting kids,very noisy 24-7, Was promised so much when we booked,got nothing but long line ups to bars and a restaurants and could do nothing without an... More 

Was this review helpful? Yes 2
Nizhny Tagil, Russia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We booked through SunWing and flew from Vancouver on January 13. A week at this hotel felt too long and we couldn't wait to get back home. First of all the room that we paid for (high floor, non smoking, king size bed) was not provided to us for the first two days. It took some effort talking to management... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We would like to take this opportunity to apologise for the disappointment you experienced. As a much-valued guest your feedback is important to us as it does help us to improve the services and facilities we provide and we are therefore extremely concerned to read that... More 

New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Just got back from a 3 day weekend here, it was 8 women in total ranging in age from late 20's to early 50's. This is definitely a party hotel, you will see lots of young people drinking and partying, music is playing pretty much all day until 1:30-2am. I am not a picky person, as long as I have... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Cancun, responded to this review

Dear Grace Thank you for taking the time to share your great comments with us. We are happy you enjoyed your time here. It is great to know that you liked the food and our beach. We appreciate all of your feedback as it helps us make improvements to the overall guest experience. Thank you for choosing us as hosts... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This resort is a fun resort many activities Jimmy Vazquez keeping the party going. Many events and games by the pool side, amazing food. It was my second time at this resort, they have clubs and events at the resort if you don't plan on leaving but also have club promoters and tickets available for the nightclubs with shuttle service.... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your excellent comments regarding your stay with us. We are thrilled to know that you enjoyed yourself here. Thank you for choosing us as hosts to your holiday. We Hope to welcome you back very soon! Kind regards More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Myself and three friends just returned from a three night stay this January. We were planning on staying at the Grand but by the time we booked it was not available so Oasis it was. We came from different cities so we met at the hotel. When we called to add their names to the room we were told our... More 

Was this review helpful? Yes 5
OasisPR, RP at Oasis Cancun, responded to this review

Dear Rachel, Thank you for taking the time to share your comments. We would like to offer our apologies for the inconveniences encountered on this occasion. We are grateful for your feedback as it highlights for us areas where changes can be made to improve the overall guest experience. Rest assured your comments will be passed on to our directors.... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my wife spent 5 days in the hotel, our first trip to Mexico. The hotel is very well maintained and clean. The staff are very helpful and did their best to accommodate. Pool side had great vibe and DJ always played music. I liked the beach and the ocean so we spent more time there. Food is ok,... More 

Was this review helpful? Yes 1
OasisPR, RP at Oasis Cancun, responded to this review

Dear Amit, Thank you for taking the time to share your great comments with us. We are delighted to hear you enjoyed our resort. Your feedback is much appreciated as it helps to highlight areas where modifications can be made to improve the overall guest experience. We are glad you took advantage of our Runaway programme to visit one of... More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Checked into the Oasis Hotel 4 days ago and have yet to have a decent night's sleep due to all the student type clientele. Upgraded room to top floor Junior Suite hoping it would make a difference but it didn't... The noise is just as bad. Complaining about the noise doesn't help. They send security but nothing is done and... More 

Was this review helpful? Yes 1
OasisPR, RP at Oasis Cancun, responded to this review

Dear Guest, We appreciate your comments and we are truly sorry we were not able to meet your expectations. Please try to ask to our management team to help you with any inconvenience that you have at the moment. We already ask to our security staff to change this, we are very sorry it didn't change it. We reiterate once... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I just came back from oasis yesterday and I can honestly say that I miss it so much already. I went with my sister and our bestfriends ages 21-22. This resort is DEFF a party scene, the food was amazing, the parties were amazing. Overall, one of the best trips I have ever taken. I would recommend this for college... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Cancun, responded to this review

Dear Vlora, Thank you for taking the time to share your fantastic comments regarding your stay with us. We are thrilled that you enjoyed your time here, and it pleases us to read that you thought the variety of foods we offer were amazing. We look forward to welcoming you back in the very near future! Kind regards More 

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Hotel Summarization (Beta)

What travelers say

  • Spring Break(11)
  • Great time(5)
  • Young people(5)
  • Sushi bar(3)

Additional Information about Oasis Cancun

Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Cancun 3*
Number of rooms: 879
Reservation Options:
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Also Known As:
Oasis Cancun Hotel Cancun
Cancun Oasis Hotel
Oasis Cancun Mexico
Oasis Cancun Resort
Oasis Hotel Cancun
Hotel Oasis Cancun
Hotel Style:
#49 Spa Hotel in Cancun
#57 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun

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