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All 175 Cancun hotels

Oasis Cancun

3.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
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Oasis Cancun
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43%
Ranked #116 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed 2 days ago
Mass F Montreal, Canada
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1,643 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I went to oasis Cancun with my son for his spring break. The food was absolutely horrible. Drinks were not good either. One Day it rained I was downstairs having dinner and my son told me that our room literally flooded from the balcony all the way up to the bathroom which is by the door. Nobody came to help... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We are very sorry that we haven't met your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. We will be paying special attention to the housekeeper’s and Restaurant/Bar services so we can avoid any issues in the future. We hope to... More

Montreal, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Let's get this straight. Me and 2 of my friends went here with one thing one our mind and one thing only. PARTY!! I've been everywhere in south america and Oasis Cancun has the party perfect! The pool area has music blasting which is amazing! Pool bar is full of people, Theres funny contests going on during the day for... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. We will contact the departments in charge to make sure the issues are rectified. Furthermore, we are very devoted to our guests, and the staff is committed to understand, help... More

Rockaway Park, New York
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed at The Oasis Cancun back in February with three friends. We had problems the second we got to the resort. When checking in we were greeted by a not so friendly staff. We gave them our info and were told they had no rooms available and would move us to another hotel, as if this was normal. We... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. We will contact the departments in charge to make sure the issues are rectified. Furthermore, we are very devoted to our guests, and the staff is committed to understand, help... More

Vancouver, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I just came back from a 5 day all inclusive stay at oasis cancun. I had the best time of my life! Met tons of great people. The staff were all very accommodating an nice. I must say the food was a hit and miss, somedays it was really good and others it was horrible. Italian restaurant food sucked!! The... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We appreciate the time you have taken to share such detailed comments about your experience. Also, thank you also for your observations; this helps us recognize our areas of opportunity so we can provide a better service in the future. Best regards. More

Edmonton, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

I enjoyed mexico. This was our first time going to mexico, cancun, or any "all inclusive" location. 2 of us went for a week for this "all inclusive" vacation. We thought that we were going to an "ALL INCLUSIVE" location and brought with us only an extra $350USD each (total $700) incase we wanted to purchase anything. It was definitely... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Also, we would like to let you know we are very committed with our guests, and the staff is dedicated to understand, reach and satisfy all of your needs. Thank you for enlisting some... More

Rochester, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If you dont mind sleeping in a dated smelly room this resort is for you. The air conditioning barely works and people scream all night. Overpriced spring break spot. The staff was friendly and the food was decent. I traveled with my sister and we had a good time considering.

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you for taking the time to share your observations. We will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. Despite this, we are glad you enjoyed the facilities, entertainment and personalized service we... More

Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

its so busy here you can't get a drink, you have to literally wait up to an hour for a drink and you can only get one each even though its all inclusive. you even have to wait for food at a buffet how ridiculous is that. especially when the food has hairs in and is terrible. I'm really not... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We appreciate the time you have taken to share your experience with us. Please accept our apologies for the inconveniences that occurred during your stay. Please let us tell you that despite being an all-inclusive resort, some amenities and services have an additional charge as stipulated on our website. Also, we wanted to take the opportunity to let... More

atlanta
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This hotel is for Spring Breakers only. If you like loud kids up all night screaming and running up and down the halls, waking up to barf all over the property then this is your place. It was like pulling teeth to get towels and tgey were like sandpaper. The food was terrible. You could not get to the swin... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations, we appreciate you for taking the time to share your comments; this helps us know our areas of opportunity so we can provide better services in the future. We reiterate once again our sincere apologies for any setbacks you experienced and hopefully you can give us... More

Zürich
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We visited the Oasis on day passes for the spring break. It feels somewhat like a rip off. You pay 90$ and won’t get much service. The bars are heavily understaffed and you wait for ages for your drink. Food is OK. On one day we were there at 9am as they suppose to open at that time. But they... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you for taking the time to share your comments; this helps us know our areas of opportunity so we can provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff... More

Toronto, Canada
1 review
1 of 5 stars Reviewed 1 week ago

I've been to Mexico over a dozen times and this was my worst experience ever. The constant partying is great for spring breakers and I found out after the fact that outsiders can pay $50 to enjoy the all inclusive amenities of the resort. It took me 3 hours to secure my room as I was given the wrong one... More

Was this review helpful? Yes
Atención C, RP at Oasis Cancun, responded to this review

Dear Guest, We are very sorry that we haven't met your expectations, we would like to sincerely apologize. Please note that all of your comments and opinions are very important to us and will be submitted to the right department to take the necessary actions to correct them and provide new options for you in the in the future, this... More

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Hotel Summarization (Beta)

What travelers say

  • Spring Break(11)
  • Great time(5)
  • Young people(5)
  • Sushi bar(3)

Additional Information about Oasis Cancun

Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#59 Top resorts Hotel in Cancun
#73 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Cancun 3*
Official Description (provided by the hotel):
Oasis Loves Fun, Are U Ready? The only entertainment resort that offers the best live shows, music festivals, and permanent acts. A stage whereimagination, dreams, and diversion know no limits.The beautiful beach and infinite gardens pass through the balconies to adorn the rooms, distributed in two buildings of truncated pyramid form. Become familiar with our 10 restaurants, each one with different international specialties. Refresh the spirit in one of our 11 bars…one is easily accessible anywhere you are. Entertainment is available day and night through our Animation Staff. Almost a half mile of pristine beach scattered with lounge chairs for total relaxation and sun worship. An executive, Par 3 Golf course, a full service Spa, a marina offering non-motorized water sports, two tennis courts and various shops are just a glimpse of what awaits you at Oasis Cancun. ... more   less 
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Also Known As:
Oasis Cancun Hotel Cancun
Oasis Cancun Hotel
Cancun Oasis Hotel
Cancun Oasis
Oasis Cancun Mexico
Oasis Cancun Resort
Oasis Hotel Cancun
Hotel Oasis Cancun

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