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Oasis Cancun

3.0 of 5 Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
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Oasis Cancun
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Oasis Cancun
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2,145 reviews from our community

Traveler rating
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    472
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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1 review
4 of 5 stars Reviewed yesterday NEW

We loved staying at this hotel and had SO much fun!!! The staff were all very friendly and we loved everyone there! We had a fun experience doing a photo shoot on the beach and want to thank Rick the photographer especially! Please send me his contact email so we can personally thank him again for being so fun! :)

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Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Showed up at 5 so room would be ready, only to be told after an hour in line no rooms would be ready before 8 pm because they have no one to clean them. While fuming at the restaurant found out everyone else had experienced this during the week, even though the great customer service people at hotels.com got the... More 

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Kelowna, Canada
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had a lot of fun at the Oasis Cancun but there were a few issues. The first issue was no free wifi. Wifi cost $35 for 5 days, we were there for 3 weeks, making wifi $100 which is pathetic if you ask me. The 2nd issue for me was no 24 hour bar. Out of all the bars... More 

Was this review helpful? Yes 1
Winnipeg
Contributor
11 reviews 11 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Let me start off by saying…wow…what a fun time!!!! I stayed at the Oasis Cancun from Nov 24-Dec 2nd, 2014 with my girlfriend and another couple. We range in age from 29-39. We had the times of our lives. We arrived at the hotel in a timely fashion from the airport. The lobby was not busy so we walked right... More 

Was this review helpful? Yes 2
Uniontown, Ohio
Top Contributor
51 reviews 51 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from 14 days at this resort. Had a great time. This is our 6th time at an All Inclusive Resort and our 4th time in Cancun. For the price, this resort is outstanding. The food is good, entertainment great, location perfect and the house wine is the best house wine we have ever had anywhere. Actually all the... More 

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OasisPR, RP at Oasis Cancun, responded to this review

Dear Ken, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More 

Houghton Lake, Michigan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I went to a timeshare presentation for Unique Vacations at the Oasis resorts for the oasis resorts. We bought a voucher to be used to book our reservation. We booked it less than a year later and after it was all confirmed, including the transportation to and from the hotel and airline tickets, I was notified via email the voucher... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Cancun, responded to this review

Dear Guest Unique Vacations is an external company and it's not related with Oasis, we are very sorry for the inconvenience that caused you this situation, if you need more information please contact us on info@oasishotels.com. Kind Regards. More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hello highly recommended to go see Michael the bartender at Maki Taco Restaurant, he makes a really good tasting drink - you must try chocolate martini, tequila boom boom, cantaloupe martini and don't forget the Michael Love Fusion and many many more..,

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OasisPR, RP at Oasis Cancun, responded to this review

Dear Gepay, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful... More 

edmonton
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite some of the bad reviews on this site, my friend and I had a very positive experience with the Oasis Cancun. Just as an FYI, this is a part of the Oasis Grand (Pyramid) as well. There are about 37 different bars are restaurants and some are not available to the Oasis Cancun guests but all in all, you... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are delighted to hear that you had a great holiday with us and that you enjoyed the wide variety of foods we offer at our buffet restaurants. We appreciate all your feedback as it highlights for us areas where modifications can be made to improve... More 

Frederick, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

It's not a place for families. The a/c vent was dripping h2o and the hotel staff never came to resolve the problem despite calling the front desk twice, bathrooms had no ventilation and old, and the hotel was very tight on towels...you literally had to be upset before they'll give you more towels. The only reason we selected this hotel... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Cancun, responded to this review

Dear Lee, Thank you for taking your time to share your comments. We appreciate your kind words towards our waiting staff and our beach. Nevertheless, we would like to offer our apologies that we did not meet all your expectations. Rest assured your comments will be passed on to the appropriate departments to resolve. While we appreciate your feedback we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great trip. Rooms were good food delicious and drinks were great. This is a great travel destination for a single or lively and active group. Went with my bro, both in our 20's and we ripped it up, great music in day time, and can't beat the atmosphere. If you don't like to have fun, loud music then... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your fantastic comments. We are delighted to know that you and your brother enjoyed our hotel. Thank you for choosing us as hosts to your vacation and we hope to welcome you back soon. Kind regards More 

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Hotel Summarization (Beta)

What travelers say

  • Spring Break(11)
  • Great time(5)
  • Young people(5)
  • Sushi bar(3)

Additional Information about Oasis Cancun

Address: Boulevard Kukulkan, Km 16.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Be Live Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Cancun 3*
Number of rooms: 879
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Also Known As:
Oasis Cancun Hotel Cancun
Cancun Oasis Hotel
Oasis Cancun Mexico
Oasis Cancun Resort
Oasis Hotel Cancun
Hotel Oasis Cancun
Hotel Style:
#47 Spa Hotel in Cancun
#55 Top resorts Hotel in Cancun
#69 On the Beach Hotel in Cancun

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