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Sunset Royal Cancun Resort

#57 of 179 Hotels in Cancun
Certificate of Excellence
Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico
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Sunset Royal Cancun Resort
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Ranked #57 of 179 Hotels in Cancun
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 16, 2005
iago48 wisconsin
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1,671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sunset Royal Cancun Resort
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wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 16, 2005

Myself, my daughter and 7 year old granddaughter just returned on June 4th. It was my thrid time in cancun but their first. I used points from my RCI membership and paid the $189 exchange fee required. The all inclusive charge for us two adults and one child came to almost $1400. for the week. Really, that is outrageous. Having... More 

Was this review helpful? Yes 26
A TripAdvisor Member
2 of 5 stars Reviewed June 15, 2005

I went to Cancun and stayed at the Royal Sunset from June 4-June 11 of 2005. Being 19 years old and with my best friend and her family, we were all really excited about what Cancun had to offer. After our trip, however, no one left completely happy. Food wasn’t all that, I was getting so sick of the “mediocre”... More 

Was this review helpful? Yes 28
A TripAdvisor Member
1 of 5 stars Reviewed June 13, 2005

What a great opportunity missed! My wife and I checked in and were treated as any guest would expect. Our room was nice, clean and satisfactory. The amenities of the beach resort and the lagoon resort were great. By the third day(our tour day), we were sold on Cancun and the resort as a place to visit for years to... More 

Was this review helpful? Yes 32
Washington DC
Reviewer
3 reviews 3 reviews
3 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 12, 2005

My girlfriend and I just got back from a week at the Royal Sunset family of properties in Cancun. We have been to Cancun, Playa and Cozumel three times in the last year. We bought into the Royal Sunset travel club the first trip, but only used it this trip for the first time. Royal Sunset: The property itself is... More 

Was this review helpful? Yes 38
A TripAdvisor Member
2 of 5 stars Reviewed June 6, 2005

It was my first trip to Cancun and my boyfriends 4th. We were both looking forward in relaxing and having a good time in Cancun. When we arrived, we were greeted by a very nice concierge who explained everything to us and ensured us that we were under "no obligation" to buy into the "club/time share." Our appointment was set... More 

Was this review helpful? Yes 12
A TripAdvisor Member
3 of 5 stars Reviewed May 31, 2005

My husband and I stayed at the Royal Sunset on an RCI exchange. Let me first start with the thing that impressed me the most: the beaches in Cancun. If your looking for the crystal clear tourquis water and white sandy beaches, this is the place for you. It's not as humid as I thought it would be, probably depends... More 

Was this review helpful? Yes 24
A TripAdvisor Member
3 of 5 stars Reviewed May 25, 2005

My husband and I just returned from Cancun where we stayed at the Royal Sunset. We checked in on May 12th and checked out on May 17th. We hated to leave because of the beautiful beaches, but we were so ready for some real food again! The food at the hotel was absolutely horrible! I had read several reviews from... More 

Was this review helpful? Yes 18
A TripAdvisor Member
5 of 5 stars Reviewed May 18, 2005

My husband and I stayed at the Royal Sunset from April 21st - 26th. When we first got into Mexico I wanted to turn around and go home. I was very disappointed in the airport. It was dirty and people were rude. I didn't read any thing about the airport so I wasn't prepared for it but every one said... More 

Was this review helpful? Yes 21
owensboro ky
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 11, 2005

just got back two days ago employees made our vacation! They were wonderful re: the time share host/presentation....terrible...lasted over 90 mins and we were hot, tired, wanted to get on with vacation...very insistent,crude. We were not aware re: Must take the time share tour.... seems everybody has to.....big disappointment having to deal with such people during vacation. Hotel was great,... More 

Was this review helpful? Yes 13
A TripAdvisor Member
4 of 5 stars Reviewed May 9, 2005

We went to the Royal Sunset through RCI, and received three rooms for $600 USD total, plus $78 per day per person for the all inclusive. Immediately after check-in we were presented with our "booking" exclusively for "RCI members" to hear more about the hotel and all the free spa services, trip discounts, etc. we would receive. We took the... More 

Was this review helpful? Yes 10
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