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| Hotel | EUR* | Distance | Rating |
|---|---|---|---|
| Club International | €173 | 0.6 mi 0.9 km |
|
| InterContinental Presidente Cancun Resort | €163 | 0.6 mi 1.0 km |
|
| Riu Cancun | €223 | 0.7 mi 1.2 km |
|
| ME Cancun | €158 | 0.7 mi 1.2 km |
|
| Park Royal Cancun | €199 | 1.3 mi 2.1 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Cambalache | 0.4 mi 0.7 km |
|
| Harry's Prime Steakhouse and Raw Bar | 0.5 mi 0.8 km |
|
| Club Grill at the Ritz Carlton | 0.5 mi 0.8 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Mayan Aqua Dive | 0.0 mi 0.1 km |
|
| Coco Bongo Cancun | 0.4 mi 0.7 km |
|
| Solo Buceo | 0.7 mi 1.1 km |
|
| Title | Source |
|---|---|
| “Sunset Cancun Hotel and Suites” | Wcities.com |
| Title | Source |
|---|---|
| “Stay away from Royal Sunset” | mytravelboard.com |
| “Royal Sunset” | All About Cancun |
| “Re: TELL ME ALL YOU KNOW ABOUT THE ROYAL SUNSET, PLS.!!” | mytravelboard.com |
| “Re: Sunset Laguna Hotel and Marina” | mytravelboard.com |
Our time at this resort was wonderful. My husband and I enjoy our trip to Cancun and to this resort. The people at the resort were very friendly and took care of us. The housekeeping was excellent. We didn't have the all inclusive, but we wished we have done it because the food look so good. more
This a great hotel for families traveling w/ kids. The poolside service was great! Food was ok. To make reservations for ala carte..men remember slacks...no shorts. more
I actually wrote this review sitting in the lobby of this hotel and felt it was an injustice to not warm future visitors what they are in for. Our first day here we were welcomed open arms by 2 concierge personnel and once we declined the 90 minute presentation we were pretty much non-existent. The room smells of mold and... more
Dear Guest: Thank you for taking the time to write this review. We would like to thank you for pointing out the positives as well as the areas of the hotel you felt needed work. In reference to anything that could possibly go wrong in the room, we have a system that we employ to follow up with these cases...
You may have noticed from other reviews that those individuals that gave the Sunset Royal a negative review often did so becuase they did not like the tactics used by the TimeShare sales people rather than becuase they did not like the resort. Being in the sales profession myself I have to say that I find their sales methods questionable,... more
First, there isn't a place in the Hotel Zone of Cancun that doesn't run the timeshare pitch to it's guests and anyone else it can lure. Just tell them you don't want their free breakfast and you don't need "information" and they will leave you alone. If you decide you want the free stuff offered, it will cost you probably... more
Let me start by saying I never write reviews to bash a resort, but this time I feel I have no choice. It all started about a year ago when a company by the name of Cancun Travel Unlimited called to inform us we had been selected to recieve a 4 night 5 day stay in cancun. Along with this... more
Dear Guest: Thank you for taking the time to write this review. We would like to comment on the circumstances revolving around this customer’s specific case. Because of matters out of our control, the Ocean Spa Hotel was closed on the days the guest arrived and therefore we contacted him to inform him of the change to the Royal which...
I will never set foot in this hotel or anyone of their sister hotels again. We went with our daughter and her husband for their 10th anniversary and was very disappointed. The air conditioning in our rooms didn't work properly and so the room smelled like mold and everything when we got home did as well. There was a leak... more
Dear Guest: Thank you for taking the time to write your review. We appreciate all of your comments as they give us an opportunity for improvement. I regret you felt this way but would like to inform you that we do not have a policy of differentiating between members and non members during their stay at our resort. Furthermore because...
WE ARE TIMESHARE OWNERS HERE AND HAVE TRIED RELENTLESSLY TO SPEAK WITH MANAGEMENT. ALWAYS SOME EXCUSE after waiting 2-3 hours and still no contact. I have read reviews and answers from management which made me write this. In this economy, when money is tight, vacations are a luxury. You are not asking for the moon only what is stated in... more
Dear Guest: Thank you for taking the time to write your review as it helps us to improve in our services. In reference to your membership, I would advise you to please contact us at qualityassurance@sunsetworld.net for further assistance with it. In reference to the hotel services themselves, we sincerely regret the issues you encountered and hope to have an...
we ended up staying in 3 different rooms in one week at this hotel. The first was on the ground floor and was very noisy and we were on permenant display, the second one the air conditioning didn't work and we had 2 sleepless nights and the third was ok but still noisy at various times in the night and... more
Dear Guest: Thank you for taking the time to write your review and for pointing out the positives as well as the areas you felt could use some work. In reference to the room, we apologize that you encountered these issues and will continue to reinforce the maintenance in our accommodations. Regarding your comments about our check out schedule, we...
My fiance bought trip "certificates" from Sams Club in December, 2008 as a surprise family get away knowing that my three sons were going to be shipped to different parts of the world, we would make this a great family vacation. We were told we had to go to a 90 minute presentation, which turned out to be an all... more
To Whom It May Concern: As a part of the above-mentioned package that this guest used to travel, attendance at the presentation is optional and not mandatory. If the guest accepted the presentation invitation it was at his discretion. Furthermore we provide all of the information regarding police procedures to our guests for their safety. For future travelers we would...
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