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Sunset Royal Beach Resort

Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
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1,700 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hilo, Hawaii
1 review
5 of 5 stars Reviewed 4 days ago NEW

The activities are posted and offered every hour during the day. My favorite was the water aerobics, dance instructions, pool volleyball, Bingo, bracelet making, learning to mix drinks, carving fruits, and the evening shows. Getting involved in these activities made my stay most enjoyable and made it fun and easy to meet new people from around the world. Excellent work... More 

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Mayfield Heights, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Such a beautiful resort. The staff takes care of us like family. They are a highlight of our stay, as they have been for the past 20 years. David, the Food and Beverage manager is the best ! The restaurants are superb .... the waiters are terrific ... and Rosa y Guadalupe are terrific especialmente. The beach is enormous and... More 

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Seattle, Washington
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I moved here from another hotel and could not have been happier! A lovely room with an outstanding view of the ocean, marble floors, walls and sinks, modern amenities and comfortable bed met us in our room. The pool is fun with its infinity lenai and only 4.5' depth. The ocean was very wavy when we were... More 

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Auburn, California
1 review
5 of 5 stars Reviewed 1 week ago

I am a member/owner at Sunset Royal Beach Resort and recently visited for 10 days. the experience was beyond all expectations..excellent service..Guadalupe and Julian were awesome..and Mr. Dani and Franco provided the BEST entertainment! Evening buffet dinner shows were awesome..Arturo and Mario provided the "simpatico factor"! Loved the daily water aerobics and bingo poolside. And the food was so delicious..loved... More 

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Hastings, Minnesota
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We are owners/members at the Hacienda Tres Rios, which gives us access to Fisherman's, Sunset Royale, and the Sunset Marina Resort. This was the first time we stayed at Sunset. What we liked about it: the nighttime shows, the close access to downtown, and some of our meals were fantastic. We also really appreciated one lobby bartender in particular: Hector.... More 

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I visited for 7 days at Sunset Royal. Service overall was excellent. Hats off to servers Andreas at the pool and on the beach, Guadalupe and Daniel in Aquarian and Jose in Capriccio. We enjoyed the food selections very much and were on an all-inclusive plan. The dinner theater was enjoyable. The pool was nice, although a... More 

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Mississauga, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The family stayed here for a week and everything is awesome, the food,service,people. And the view....Amazing! If you're planning to go, bring your kids with you because definitely they will love it too. My son even wanted to move to Mexico on the first day of our vacation. They have shows every night from Mariachi, Circus and much more. They... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I was absolutely amazed by the hardworking pool servers. We sat either at the pool everyday or on the beach and the servers were attentive, fast and very polite. Julian, Andres and Roberto were three that will make me return to Sunset! They make you feel like royalty. We made sure we sat in one of these 3 servers areas.... More 

Was this review helpful? Yes 1
Somerville, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited Royal Sunset for our lobster dinner. After that night that is where we spent the remainder of our days. The food by the pool at lunch time was awesome, something different everyday. The bartender was awesome and the breakfast buffet was great. Out of 7 days we spent 3 days there. The rooms are a little sterile but... More 

Was this review helpful? Yes 2
Wyoming, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first time traveling to Cancun. We stayed at the Sunset Royal. We were treated like royalty. From the food to the service, front desk everyone went above and beyond to make us feel welcome. Heck, after a couple of days I felt like family. I cant wait to go back. Arsenio was my favorite, his hard work,... More 

Was this review helpful? Yes 1
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