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Laguna Suites Golf & Spa

#47 of 179 Hotels in Cancun
Certificate of Excellence
Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Laguna Suites Golf & Spa
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553 reviews from our community

Traveler rating
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    38
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235
184
12
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Kentucky
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at Laguna Suites Golf and Spa in April, 2015. This is a small resort located on a golf course with shuttle service to a resort on the beach. We found Laguna Suites to be very quiet and relaxing. The one restaurant did a great job of changing the menu daily and everything we tried was... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Good service and attention from the staff combined with comfortable and quiet rooms with a family atmosphere. Good wi-fi, good housekeeping and a varied and friendly menu in their dining room, complete with good quality drinks and variety that complements perfectly with the pool area and green areas.

Was this review helpful? Yes 1
Calgary, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Family of 3 had a great time staying at this resort food was better than the Buffet of the sister hotel and the service was efficient friendly and tasty food .The rooms were well kept clean and cool .I would recommend this for a quick 4 day 5 night .Chef Andres Carlos was on the ball with every dish Salomon... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

arthuro, he's my favorite guy at the reception area , his accommodating , hospitable , attentive for all ur needs... u don't have to ask him twice , he do whatever u ask for right away with big SMILE on his face and that makes my day. he deserve a promotion! thank u arthuro for making our vacation more special..... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It's a quiet and relaxing place to stay far from all busy places in cancun. The rooms are pretty descent except bathroom sink is located outside the bathroom. Nice staff VIP treatment from Oscar Edwin and Armando.

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Plymouth, United Kingdom
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Small hotel, away from the main strip and next to a golf course, so suited us, (middle aged couple), but our teenagers would have preferred somewhere livelier. The staff were exceptionally helpful- especially Edwin and Oscar. We had trouble with our air conditioning which stopped working half way through the week. they managed to get it going again, but only... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I want to thank Armando for the good service that he had given to our family your the best Armando.The service and the food I can't ask for anything more.Your the best quit and relaxing place the person in the front desk that works at night shift is really nice and very helpful to us. Good job!!!!!!

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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My experience here was not as bad as some other people are saying. First off, when they call and ask you to pay $30 for transportation to airport on your last day, pay it over the phone. If you dont, they'll charge you $30 per person if you wait. We won the vacation so it was free, and we did... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very small, but awesome for a first trip to cancun. Bartenders were great, especially Adrian and Armando! Would definitely come back again in the future for a small relaxing vacation. One recommendation would be to get the all inclusive package for all hotels. So the drinks, food and other things are the included at all the sister hotels!

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Medina, New York
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Our all inclusive stay at this resort was very memorable. We were happy with layout and cleanliness of the resort as well as with our room. All the waiter's of which we only got some of their names, Juan, Mario, and Isacc, accommodated all of our food needs. Right to the point in which I wanted a fresh coconut, not... More 

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