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All 175 Cancun hotels

Laguna Suites Golf & Spa

Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
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Laguna Suites Golf & Spa
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77%
Ranked #45 of 175 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Joan L Trinidad
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459 reviews from our community

Traveler rating
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193
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Trinidad
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited Cancun for the first time and wanted to be away from the large crowds to get some peace and quiet along with some deserving rest so I choose to stay at Laguna Suites Golf and Spa. This small hotel turned out to be an ideal choice as it offered me the option to stay in the hotel and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We enjoyed are stay at Laguna Suites. The staff had some key people who made this a great place to stay such as Jessica Romay Reception and Gabriel in the bar Hector waiter and Armando Bar the house keeping did a great job as well. That being said the food was Not that good bland in taste presentation was good... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I just got back from my first trip to Cancun where I stayed at a small resort. I do not golf, but this was a perfect place for me. Warm, shallow pool; wonderful, varied menu; quiet, spotless room; warm, helpful staff; relaxing, friendly atmosphere; perfect arena to improve my Spanish. I would come back, but will probably try another resort... More

Was this review helpful? Yes 1
Cancun, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The restaurant staff is great. Their service is excellent they took care of every detail to make us feel at home. This is a small hotel and the restaurant is small as we'll but with high service standards. The evening staff, Juan Bolio, Hector, Gabriel, the kitchen staff chef Manuel and Carlos offered the best service and food every night.... More

Was this review helpful? Yes 2
Markham, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ir was one of our best vacation ever. My husband and I were so amazed how employees took care of us. Very Accomodating especially Hector, Jesus .. Keep up the good work guys. Yeah!!! the only thing not satisfying was the WIFI IN THE ROOMS.. The rest is excellent. We would love to come back. Good job people o f... More

Was this review helpful? Yes 2
Waldorf, Maryland, United States
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel staff is very nice. for one day we did not have hot water but the next day the issue was resolved. the food is very good. thanks to Hector we had a nice time and could not stop smiling and all the staff at the kitchen Juan, Bolio, and Jesus are all very nice and gave us nothing... More

Was this review helpful? Yes 2
Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 9, 2014

We had a reservation here for dinner and we find this place a very calm and relaxing ambiance..The food were taste good and service is spectacular..If your looking a quite place and relaxing place this is the best area to dine in..We originally stayed at Royal Sunset Beach Resort and part of the package we are entitled to use their... More

Was this review helpful? Yes 4
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Thank you very much for your review. We are very happy to read that you had a great dinner with us; it is always a pleasure to receive visitors from sister hotels. We appreciate your comments and look forward to your prompt return. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

It's definitely a small hotel but I think that's part of its charm. It's relaxing, quiet and a nice escape from the hustle of Cancun. The chefs and waiters we're all very welcoming and friendly, you will begin to see them as true friends by the end of your visit. I personally recommend getting drinks from Gabriel Torres, the bartender... More

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

We are delighted to read that your service experience was to your expectations. We are very proud of the level of service provided by our team, they are very intuitive and work hard to ensure your every need is not only met, but exceeded. Thank you for sharing your comments with us and look forward to welcoming you back. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

It is a small hotel but it is highly comfortable and the most outstanding is the service, they are very special people. I recommend the SPA, we took a Relax and Facial massage, it was really amazing with Sandy and Jean.

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Thank you for your kind review. We are pleased to read that your experience with us was so wonderful. Our Team pride themselves on providing exceptional attention to our valued guests and work tirelessly to ensure all guests have a personalized service while staying with us. We hope to see you back soon. More

Glendora, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

It is a place for quite relaxation. I love the food; It really is the best part of the hotel because they have the best chefs and waiters. I ate there for most of my visit, and I was amazed of the delicious food each time.

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

It was my pleasure to share your positive experience with our team. We all truly appreciate hearing from satisfied guests like you and look forward to your return. More

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Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Number of rooms: 48
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Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico

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