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Laguna Suites Golf & Spa

#46 of 178 Hotels in Cancun
Certificate of Excellence
Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Laguna Suites Golf & Spa
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583 reviews from our community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
4 of 5 stars Reviewed 6 days ago NEW

Great place to relax, far away from the noisy party side of Cancun. The food was awesome and the staff members were very friendly. Favorite staff member is Armando (bar) because of how friendly and nice he was whenever he saw my family and I. Even had time to sit down and talk about things outside of the resort and... More 

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Brooklyn, New York
1 helpful vote
3 of 5 stars Reviewed 1 week ago

Traveling to Mexico in July 2015, I Did not like how this hotel was advertised to me. All the old furniture that is to be donated due to Mexico upgraded every 5years is put into this hotel. The food was above average but could have been better. The staff at this hotel was excellent, the staff made my trip. This... More 

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: We sincerely appreciate the time to you took to write your review of Laguna Suites Golf & Spa, we strive on a daily basis to meet the expectations of all of our guests and provide them with an unparalleled vacation experience. We will be sure to pass your lovely comments along to our staff who will be pleased... More 

Davis
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place was great! The staff: Edwin, Adrian, Oscar, Juan, Salomon, Isaac, Mario were very attentive to our needs - EXCELLENT service! Room was clean, spacious and quite. Highly recommend. This location is on the lagoon side vs. ocean which we selected since traveling over spring break and didn't want to deal with the 20somethings. They provide a free shuttle... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was amazing. The staff members were very friendly and respectful. The food was amazing. Me & my favorite staff was a waiter named Edwin and the man at the pool bar after 3 names Salomon. I 100% recommend you staying at this hotel

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DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your lovely comments, our staff will be thrilled to hear how much they contributed positively to your vacation and we hope to see you back very soon. More 

Riverdale, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

World this is the best-kept little secret in Cancun. A quaint little resort with the best staff and food nestled away from the tourist traps and crowds. My sister and I spent a perfect week after a long stressful year at work. Please go visit Isaac, Juan, Mario, Solomon, and Carlos. We enjoyed a perfect week and were truly treated... More 

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DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you so much for your lovely comments. Please rest assured our staff members will be happy to hear about your special mention since they strive daily to provide our guests with memorable vacation experiences. We hope you will think of us next time you come to the Cancun area. More 

Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this week on a timeshare exchange - unseen, as it was the only hotel which offered a non-inclusive food option (we wanted to pursue authentic food options out in 'real' Mexico). The staff really make this place a personable haven amongst the hundreds of huge impersonal hotels in Cancun. Thanks to Ricardo, the concierge, Arturo at reception, Salomon... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hi all I stopped at the Laguna suites in May on business and was looked after very well by all staff the bar and restaurant staff looked after me very well , I liked it so much I now represent all there resorts in the UK

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your recent review of our property. We appreciate the positive feedback, and the opportunity to have you as our Guest during your brief stop in Cancun. With the many hotel choices available in our city, we very much appreciate that you chose us! More 

Bowmanville, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2015

Visited Laguna Suites for dinners nightly during our recent stay in Cancun. Exceptional food and staff was provided by waiters Juan , Mario and Isac. The chef's Carlos and Lucas out did themselves with amazing dinners and presentation. Solomon the bartender was also very helpful. Strongly recommend this hotel to anyone looking for exceptional service and quality of food. Cheers... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you so much for your lovely comments about our staff and gastronomic offer. We will let our team know how much you enjoyed our service. On behalf of Juan, Mario and Isac we thank you for your comments and hope you will think of Laguna Suites Golf & Spa as your home away from home and come... More 

Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2015

Loved the quiet, calm, & relaxing atmosphere as soon as you walk into the resort. Also loved that it was located on it own peninsula away from the noisy touristy Cancun, it was a PLUS!!! Staff is amazing & friendly! I want to give a special thanks to Soloman, he was the absolute best treated us like family and took... More 

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Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

I loved the resort. It was quite and peaceful, very relaxing. Clean and great hospitality! Our family really enjoyed the kindness and hospitality of Salomon the bar tender. Really enjoyed getting to know him and having serve our family during our stay.

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for taking the time to share your excellent comments regarding your stay with us. We are thrilled to know that you enjoyed yourself here. Thank you for choosing us as your host during your holiday. We Hope to welcome you and your family back very soon! More 

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Amenities