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All 173 Cancun hotels

Laguna Suites Golf & Spa

Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
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77%
Ranked #44 of 173 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Eric D Edmonton, Canada
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447 reviews from our community

Traveler rating
    210
    130
    49
    25
    33
See reviews for
192
146
10
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Edmonton, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a reservation here for dinner and we find this place a very calm and relaxing ambiance..The food were taste good and service is spectacular..If your looking a quite place and relaxing place this is the best area to dine in..We originally stayed at Royal Sunset Beach Resort and part of the package we are entitled to use their... More

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1 review
4 of 5 stars Reviewed 1 week ago

It's definitely a small hotel but I think that's part of its charm. It's relaxing, quiet and a nice escape from the hustle of Cancun. The chefs and waiters we're all very welcoming and friendly, you will begin to see them as true friends by the end of your visit. I personally recommend getting drinks from Gabriel Torres, the bartender... More

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1 review
5 of 5 stars Reviewed 1 week ago

It is a small hotel but it is highly comfortable and the most outstanding is the service, they are very special people. I recommend the SPA, we took a Relax and Facial massage, it was really amazing with Sandy and Jean.

Was this review helpful? Yes
Glendora, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

It is a place for quite relaxation. I love the food; It really is the best part of the hotel because they have the best chefs and waiters. I ate there for most of my visit, and I was amazed of the delicious food each time.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

First time in Cancun and I loved it! this hotel is not beach front but the hotel has a service bus that will take you to the beach. It is not a big hotel, it is calm, and very relaxing. Everything was perfect except for the shower head and the night shift host (Juan B.) and 1 server (Mario).

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

We are glad you had a great experience on your first time in Cancun. Laguna Suites is nested in a privileged area, in the heart of Cancun and shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. We will be happy to welcome you back, hopefully soon! Please remember to follow us on Facebook for... More

Watchung, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Three friends and I (all in our 20's) just got back from a 5 day vacation at Laguna. Everything about the experience was wonderful! The staff, especially those at the restaurant and bar, went above and beyond with everything. Enrique and Edwin, both waiters/bartenders, especially made the experience worth our money. Although there was no beach at the resort, the... More

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Thank you for your feedback. Exceeding each and every guest’s expectations is our specialty here at Laguna Suites. We are pleased to read your kind words and thank you for sharing them. We are glad you had the opportunity to visit sister properties and look forward to the privilege of welcoming you back and exceeding your expectations again in the... More

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Laguna Suites is a small and quiet hotel. Perfect for a resting and relaxing vacation. The rooms have air conditioning, a living room, with tv, kitchenete. with microwave, coffee maker, fridge and a set of ceramic cups for coffee. Initially, you found two servings of coffee, one decaffeinated and one regular so you can brew them in the morning. If... More

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Laguna Suites is nested in a privileged area inside the golf course with unparalleled sunsets over Nichupte Lagoon, enabling holidaymakers to rest and relax in the splendor of the natural surroundings. We are delighted that you enjoyed your stay and thank you for your kind compliments. We hope to see you back soon and do not forget to take advantage... More

Parry Sound, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

My mom and I were looking to get away for a week of relaxation and Laguna Suites was the perfect place to do it. The resort was so quiet and we just laid around the pool and read all week. The service was the best I've ever received anywhere and the staff were all so kind to us. At one... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 20, 2014

This is a quiet little resort with a small swimming pool and mini pool bar. The food is ok however servings are really small you can eat three or four servings. The bar closes at 10:30 PM and nothing is available after that. If you wake up in the middle of the night, you will starve until the morning because... More

Was this review helpful? Yes 1
Bowling Green, Kentucky
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2014

My wife and I received a voucher to stay here through a travel club and upgraded to more nights and the all-inclusive. We figured this would be are only opportunity to get a nice discount to travel to Cancun. When we booked, the Laguna was the only hotel available. After reading other posted reviews, I was nervous too. The Laguna... More

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Thank you for being a valued guest of our hotel and for sharing this feedback on your recent stay with us. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience through our service and amenities. We hope you will return to stay with us the... More

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Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
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Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico

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