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All 177 Cancun hotels

Laguna Suites Golf & Spa

Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
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Laguna Suites Golf & Spa
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Ranked #43 of 177 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Anna S Dallas, Texas, United States
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475 reviews from our community

Traveler rating
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203
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Many thanks to a excellent restaurant staff. Hecto, jaun, Gabriel, Capita and Mario. You made our stay awesome. Food drinks and dessert were alll excellent and always served with smiles. Thank you again, we had a great time. Ty & Anna Room 207

Was this review helpful? Yes 2
Bristol
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel situated near the Laguna. Hotel is clean and very spacious. The room included a fridge, microwave, dining table and sofa. Our room had a nice view of the pool/bar. The rooms were cleaned everyday which is very impressive. The beds were comfortable and the room has air-conditioning which is very important in a country like Mexico. Unfortunately the... More 

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Seattle, Washington, United States
1 review
5 of 5 stars Reviewed 1 week ago

The restaurant and bar staff at this small Mexican resort is awesome. Gabriel, Hector, Juan made sure we always had a drink in our hand in the evening and Oscar and Edwin took care of us during the day! Laguna Suites is 5 minutes away from downtown and they provide a shuttle to take you to any of their other... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I think that this hotel is amazing. It's part of a chain of hotels so get the all inclusive package. Once you get to the hotel, they give you a wristband so you can eat at any of the hotels in the chain just like eating at your own hotel. Part of the package is a presentation though, but that... More 

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a very nice place to stay at if you want to stay relaxed and enjoy fresh and decent food portions. We received the best service provided by the chef and the service provided by Hector Juan was excellent I would recommend this place for a relaxing vacation and healthy dinners.

Was this review helpful? Yes 1
Troy, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My girlfriend and I recently stayed at Laguna Suites (11/11-11/14/2014). We found the service here and all of the Sunset properties to be excellent. I read the reviews before our trip and was a little skeptical. Let me assure you that there was no cause for alarm. Laguna Suites is a smaller hotel about a 5-10 minute shuttle ride from... More 

Was this review helpful? Yes 1
Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My stay is not even over and felt strongly about writing this review sooner. Chef Edilberto and his crew (Juan, Hector, Gabriel and Captain Mario) work very hard every day to prepare superb food with the best attitude and with gratitude to be able to serve the guests in this hotel. I like that this place is quiet and away... More 

Was this review helpful? Yes 1
Bogotá, Distrito Especial, Colombia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

The service was great, always on time an with a kind smile. Specially Edwin, Enique and Armando made very pleasant and conformtable our staying in the pool bar. Altough the beach is 10 minutes far the quiet environmet, the pool just in front you room and the service made de differences

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2014

Because it is secluded, needs more amenities. Add a hot tub near the pool (does not close w/spa), clean the pool, & hire a band. Retrain spa & night reception (front desk)staff.In addition, add mosquito repellent, it is hard for guests to enjoy outdoors w/out being eaten alive. Moreover, outdoor furniture is deteriorating.

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Thank you kindly for your review. We are grateful for your constructive feedback, allowing us to make the necessary corrections. We certainly look forward to welcoming you back for a more perfect experience. More 

Trinidad
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2014

I visited Cancun for the first time and wanted to be away from the large crowds to get some peace and quiet along with some deserving rest so I choose to stay at Laguna Suites Golf and Spa. This small hotel turned out to be an ideal choice as it offered me the option to stay in the hotel and... More 

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Laguna Suites is located between the golf course and the Nichupte lagoon, enabling holidaymakers to rest and relax in the splendor of the natural surroundings. We are glad you enjoyed your stay and that you had the opportunity to visit sister properties. We look forward to the privilege of welcoming you back and exceeding your expectations. More 

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Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Number of rooms: 48
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Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico
Hotel Style:
#1 Best Value Hotel in Cancun
#28 Spa Hotel in Cancun
#41 Family Hotel in Cancun
#47 Romantic Hotel in Cancun

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