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Laguna Suites Golf & Spa

#46 of 178 Hotels in Cancun
Certificate of Excellence
Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Laguna Suites Golf & Spa
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562 reviews from our community

Traveler rating
    264
    170
    60
    29
    39
See reviews for
237
191
12
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 6 days ago NEW

The best part of our stay at Laguna Suites was the employees. While all the employees were great, a few that stood out were Salomon (bartender), Juan, Oscar and Edwin (servers). All the employees were friendly and attentive but we had the most contact with the gentlemen mentioned. While a small and quiet place to stay the pool area was... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

I had a great time with this hotel suite, it was small but was really efficient , rooms and bathrooms were clean and nicely decorated, have a lviing room with small kitchen facilities, Although it was a bit far from the major hotels but it was very restful and quiet, being away from the crowd. Most of all the staff... More 

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Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel last month for a week. Right after our arrival, we received a warm welcome from David, we fell in love with the place. The swimming pool is small but inviting with a bar which tended by ever attentive Salomon right next to it. Our room is spacious and clean and most of the essentials are... More 

Was this review helpful? Yes 3
Maple Ridge, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice, quiet small hotel with superb customer service. I would like to specially thanks Juan Bolio for setting up a romantic dinner (lobster and steak) for my birthday. Armando for making the best pina colada among the partner hotels, Solomon, Mario, Andres and Carlos for the great service at the restaurant..I would like to recommend this hotel if you are... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your lovely comments about our staff, we will sure to pass them along to them since they strive in order to provide our guests with great service and a memorable Vacation experience. We hope to see you back at Laguna Suites Golf & Spa. More 

Akron, Ohio
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice suites, very small resort nestled in a residential neighborhood. I liked the slow pace here and the no line to be seated in the restaurant. The wait staff Mario, Edwin and Oscar were very attentive. The chefs served up delicious dishes for example grilled grouper with roasted peppers and onions etc. Virgin pina colada and the lemonade was my... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your lovely comments about our staff, we will sure to pass them along to them since they strive in order to provide our guests with great service and a memorable Vacation experience. We hope to see you back at Laguna Suites Golf & Spa. More 

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My Wife and I really enjoyed our stay at Laguna Suites. The staff is very helpful and attentive. I would like to single out Oscar, Edwin, and Salomon. They were always very friendly and superb at customer service. This is a very small hotel located off the main hotel strip in Cancun. If you are looking for a no frills,... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your lovely comments about our staff, we will sure to pass them along to them since they strive in order to provide our guests with great service and a memorable Vacation experience. We hope to see you back at Laguna Suites Golf & Spa. More 

Lexington, Kentucky
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Laguna Suites Golf and Spa in April, 2015. This is a small resort located on a golf course with shuttle service to a resort on the beach. We found Laguna Suites to be very quiet and relaxing. The one restaurant did a great job of changing the menu daily and everything we tried was... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good service and attention from the staff combined with comfortable and quiet rooms with a family atmosphere. Good wi-fi, good housekeeping and a varied and friendly menu in their dining room, complete with good quality drinks and variety that complements perfectly with the pool area and green areas.

Was this review helpful? Yes 2
Calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Family of 3 had a great time staying at this resort food was better than the Buffet of the sister hotel and the service was efficient friendly and tasty food .The rooms were well kept clean and cool .I would recommend this for a quick 4 day 5 night .Chef Andres Carlos was on the ball with every dish Salomon... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

arthuro, he's my favorite guy at the reception area , his accommodating , hospitable , attentive for all ur needs... u don't have to ask him twice , he do whatever u ask for right away with big SMILE on his face and that makes my day. he deserve a promotion! thank u arthuro for making our vacation more special..... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your comments, we will be sure to pass them along to our staff who will be delighted to hear they assisted you in having a great vacation experience. We are looking forward to seeing you back soon. More 

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