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Laguna Suites Golf & Spa

#49 of 178 Hotels in Cancun
Certificate of Excellence
Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Laguna Suites Golf & Spa
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572 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Hi all I stopped at the Laguna suites in May on business and was looked after very well by all staff the bar and restaurant staff looked after me very well , I liked it so much I now represent all there resorts in the UK

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Bowmanville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Laguna Suites for dinners nightly during our recent stay in Cancun. Exceptional food and staff was provided by waiters Juan , Mario and Isac. The chef's Carlos and Lucas out did themselves with amazing dinners and presentation. Solomon the bartender was also very helpful. Strongly recommend this hotel to anyone looking for exceptional service and quality of food. Cheers... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you so much for your lovely comments about our staff and gastronomic offer. We will let our team know how much you enjoyed our service. On behalf of Juan, Mario and Isac we thank you for your comments and hope you will think of Laguna Suites Golf & Spa as your home away from home and come... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Loved the quiet, calm, & relaxing atmosphere as soon as you walk into the resort. Also loved that it was located on it own peninsula away from the noisy touristy Cancun, it was a PLUS!!! Staff is amazing & friendly! I want to give a special thanks to Soloman, he was the absolute best treated us like family and took... More 

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Denver, Colorado
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

I loved the resort. It was quite and peaceful, very relaxing. Clean and great hospitality! Our family really enjoyed the kindness and hospitality of Salomon the bar tender. Really enjoyed getting to know him and having serve our family during our stay.

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for taking the time to share your excellent comments regarding your stay with us. We are thrilled to know that you enjoyed yourself here. Thank you for choosing us as your host during your holiday. We Hope to welcome you and your family back very soon! More 

Budd Lake, New Jersey
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 26, 2015

This was a relaxing getaway for my husband and I, when we first arrived I was not sure, but within a few minutes of being there I knew we made the right choice. The bartending staff were amazing Armando and Salomon were always trying to create new drinks for us. I would be sitting by the pool and soon a... More 

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Victoria, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

We completely enjoyed every minute of our stay in Cancun. The staff were very friendly and helpful, the food delicious, the atmosphere soothing. Staying on the golf course made for quiet and beautiful surroundings. Would definitely stay there again.

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for taking the time to share your excellent comments regarding your stay with us. Thank you for choosing us as your host during your holidays. We Hope to welcome you back very soon! More 

1 review
4 of 5 stars Reviewed May 20, 2015

The best part of our stay at Laguna Suites was the employees. While all the employees were great, a few that stood out were Salomon (bartender), Juan, Oscar and Edwin (servers). All the employees were friendly and attentive but we had the most contact with the gentlemen mentioned. While a small and quiet place to stay the pool area was... More 

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DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for taking the time to write such a fantastic review about your time here with us. We are delighted that you enjoyed our resort and that you though our staff were extremely friendly. Rest assured we will congratulate them for their excellent service on your behalf. More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

I had a great time with this hotel suite, it was small but was really efficient , rooms and bathrooms were clean and nicely decorated, have a lviing room with small kitchen facilities, Although it was a bit far from the major hotels but it was very restful and quiet, being away from the crowd. Most of all the staff... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. It is gratifying to receive such great comments regarding members of our team. We shall of course congratulate them for their terrific work. We... More 

Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

We stayed in this hotel last month for a week. Right after our arrival, we received a warm welcome from David, we fell in love with the place. The swimming pool is small but inviting with a bar which tended by ever attentive Salomon right next to it. Our room is spacious and clean and most of the essentials are... More 

Was this review helpful? Yes 3
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for taking the time to share your great comments with us. We are delighted to hear you enjoyed our resort. Your feedback is much appreciated as it helps to highlight areas where modifications can be made to improve the overall guest experience. More 

Maple Ridge, Canada
1 review
4 of 5 stars Reviewed May 10, 2015

Nice, quiet small hotel with superb customer service. I would like to specially thanks Juan Bolio for setting up a romantic dinner (lobster and steak) for my birthday. Armando for making the best pina colada among the partner hotels, Solomon, Mario, Andres and Carlos for the great service at the restaurant..I would like to recommend this hotel if you are... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this review

Dear Guest: Thank you for your lovely comments about our staff, we will sure to pass them along to them since they strive in order to provide our guests with great service and a memorable Vacation experience. We hope to see you back at Laguna Suites Golf & Spa. More 

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