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Laguna Suites Golf & Spa

#47 of 176 Hotels in Cancun
Certificate of Excellence
Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Hotel amenities
Laguna Suites Golf & Spa
Best prices for: 1 room 1 guest
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Ranked #47 of 176 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Maria E
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536 reviews from our community

Traveler rating
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228
176
12
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Laguna for 4days and this was our first visit in Cancun. The check in was quick and simple but was given the wrong room we requested for. The problem was resolved the following day as promised. This particular hotel can be best described as havimg a homie feel to it because we quickly got to know the... More 

Was this review helpful? Yes 2
Regina, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Road is under construction and there's a port a potty on the corner and it's in a run down neighbourhood with some vacant buildings in disrepair. The public washroom had two toilets - one without a seat and one was overflowing. There are no dishes or cutlerly. You get 4 coffee mugs and two spoons, a microwave, a coffee maker... More 

Was this review helpful? Yes 2
Marlborough, Massachusetts
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our second time going to Laguna . It was just as wonderful as the first. We used our timeshare. We did not attend a promotional meeting while we visited. Although they offered 30% off the inclusive package if we did. Still, we wanted to be on vacation. My sister used her timeshare, she stayed right down the street... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent service specially from Edwin and Oscar! Facility was nice and quiet but a few things were falling apart in the suites! The facility was not so close to the beach and we always have to travel to get to the beach. The cervesa was good just because it did not have any preservative, if that was true.

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Fort Wayne, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

Steve, Bonnie, Ron and Deb. We selected Laguna Suites as our resort for our first Cancun vacation. While there are many more luxurious and upscale hotels and resorts, we selected this one based on reviews and our age and what we wanted to do. It is small, quiet, and everything is close, less than 100 feet to the pool and... More 

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Malvern, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Laguna Suites restaurant is on the lagoon behind the hotel and the swimming pool. It's very quiet and peaceful. The restaurant is open air with a spacious vaulted ceiling. The menu theme changes regularly. The theme was pasta the night we were there. Very attentive service, excellent food, a generous glass of wine and very modest prices. This is... More 

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Burbank, California
1 review
1 of 5 stars Reviewed 3 weeks ago

The teams of : Oscar, Adrian and Edwin and Juan, Isaac and Solomon at the restaurant were excellent - after the first day, each team knew who wanted coffee and how we liked it and in the afternoon and evening, what we wanted to drink. The food and drinks were always good and punctual.

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2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

When we paid for the hotel,I was told that it's a 5 star hotel in Cancun but it's not. Although the room that we stayed in is very spacious for a family of 5.Most of the staff are polite , the names that I remember well was Maria and Isaac who seems to be very honest and hardworking people ,... More 

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Port Stanley, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked the trip to Cancun, Mexico to celebrate our 25th Wedding Anniversary. My sweet husband doesn't take too many vacations and I thought it would be nice to get away for a week in the sun because this winter has been so cold. To my surprise, Cancun wasn't as warm as I thought, we arrived on Friday the 13th,... More 

Was this review helpful? Yes 3
Boston, Massachusetts
Top Contributor
86 reviews 86 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My partner and I recently stayed for 4 nights, and here's a summary of the good, the bad, and the puzzling. On the plus side, the setting is quiet and lovely, and there's a beautiful view of sunset over the lagoon. Breakfasts are delicious, served by attentive wait staff. The rooms are clean, and the bed comfortable. Ulysses, the manager,... More 

Was this review helpful? Yes 1
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