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All 175 Cancun hotels

Laguna Suites Golf & Spa

Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
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Laguna Suites Golf & Spa
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77%
Ranked #49 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
cachmd Orlando, Florida
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396 people have reviewed this hotel

Traveler rating
    187
    114
    41
    22
    32
See reviews for
175
131
8
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Orlando, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

Exactly what my husband and I were looking for. The place was really nice, with courteous and very friendly employees. We arrived at the hotel around 9 in the morning, thinking we had to wait until 3 in the afternoon -which was the check in time, but we didn't have to wait at all. We were offered something to drink... More

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Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When I arrived to the hotel, no one helped me with my bags. They saw I was tired but had to give me the information about the hotel services. However, when I inquired about the tours they offered, they were not so happy to give me information (too late) and told me: "there we have the brochures". Next day it... More

Was this review helpful? Yes 1
Simpsonville, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I experienced the best service on any vacation we have Ever had. Edwin and Manuel were the most polite, professional servers we have ever experienced. Armando was very friendly and made out of this world drinks - always surprising. We used the spa every day and loved Carmen magic fingers for massages and facials. If you are... More

Was this review helpful? Yes 2
Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I have no idea what some people see when they travel but I guess if you are used to little of nothing your review reflect it. Just left this hotel and it was the worst I have been in. Nothing good about this place smells of II. Located in a run down neighborhood not close to anything with back to... More

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Fayetteville, Arkansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Due to a last minute booking Laguna Suites was one of the few available bookings for a spring break trip with the family. With kids ranging from 7 - 17 and 2 adults, we occupied 2 very clean and simple rooms. This hotel being one of 4 we had access to yielded some perks we didn't initially expect. Though most... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great place, great scenery, and great service. Loved our housekeeper Adriana and all the other employees! Would be nicer if it was on the beach, or had some more activities. Other than that our stay was perfect!

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the front desk Miguel was first to take good care of us. We then met Oliver Leif the Concierge that gave us excellent customer service and explained the package and was always ready to help us. I cannot say enough about the restaurant staff. Mario the manager, Chef Jose, Cook Jacob, waiters Juan Bolio and Alberto. I ate at... More

Was this review helpful? Yes 2
Lancaster, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we booked the hotel, we were looking for a place that was a little out of the way, not over crowded, relaxing atmosphere. My wife and I found this hotel to be perfect. We had a wonderfully relaxing time and enjoyed ourselves immensely. We were told that we could ride the shuttles to the buffets, but we found that... More

Was this review helpful? Yes 3
Trinidad
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

This was way better than I expected based on the reviews i read before. The service was beyond first class. Very screne atmosphere. It was great to have access to all the facilities with activities and party and then come "home" to peace and quiet at the suites. I was never once disappointed in the food or beverages. I didn't... More

Was this review helpful? Yes 2
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014

The waiting staff were awesome adalberto and juan bolio took care of us all the time. Very nice staff all around. Manager Mario salgado and kitchen chef felix always made sure we were taken care of. The food was amazing, Great presentation and taste amazing. small hotel and not by the beach but a water taxi is available to take... More

Was this review helpful? Yes 1

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Additional Information about Laguna Suites Golf & Spa

Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Suites Golf + Hotel
Laguna Hotel Cancun
Laguna Suites Cancun
Laguna Suites Cancun Mexico
Laguna Suites
Laguna Suites Golf Spa
Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Restaurant Swimming Pool
Hotel Style:
#35 Romantic Hotel in Cancun
#43 Family Hotel in Cancun
#49 Business Hotel in Cancun
#49 Spa Hotel in Cancun
Official Description (provided by the hotel):
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 
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