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All 174 Cancun hotels

Hotel Riu Palace Peninsula

4.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Ranked #10 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
shelagh m liverpool
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1,905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed here august 22nd for two weeks had a great time ,its mainly for couples even thou there were kids activities going on away from the pool area so you could relax in the sun plenty of sun beds could come down any time of the day and get a sunbed no problem. beach is rocky but there is another... More

Was this review helpful? Yes 7
Belgrade, Serbia
13 reviews 13 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One of the most beautiful hotel I've visited recently. Service was excellent, rooms are spacious and brand new, fully recommended. Sushi restaurant is amazing and you must try itduring your stay. Have in mind that hotel is perfect for the couples and the honey moon so if you are looking for parties and wild mexican adventures, think twice before you... More

Was this review helpful? Yes 3
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel back in October of 2013 for a work trip. Very nice hotel. It was very clean and beautiful. Didn't spend much time on the beach... it was really rocky. The rooms were great... loved the huge shower! My only complaint is that after we checked in we immediately tried to make reservations for the specialty restaurants... More

Was this review helpful? Yes 1
Quebec City, Canada
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best place in Cancun to stay. Very clean, very fashion, nice room and very good services. Food is spectacular and very good for an all inclusive hotel. When I was eating, I really forgot that I stay in Mexico because it was really nice. Will return there for sure and say that to all of my friend!

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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been meaning to write a review on this hotel for a while now and haven't had a chance to as I wanted to make sure I listed everything that made our holiday one of the best I have had. I visited this hotel in May this year for 11 nights with my boyfriend. This was the first time... More

Was this review helpful? Yes 11
Wichita Falls, Texas, United States
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was an absolutely perfect vacation resort. The accomodations were splendid, the restaurants offered a wide variety of cuisine(and all the food was excellent). The resort was always spotlessly clean, and the service staff were the most efficient, friendliest, and most accomodating staff I have ever encountered. The grounds and pool areas were impeccably maintained. I would highly recommend... More

Was this review helpful? Yes 8
Folsom, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our first time there Sept 15th 2013, didn't know it then but it is their Mexican Independence Day- Had a wonderful time at Riu Resort service was the best from the front door entrance to leaving which we didn't want to do. Ps Bring umbrella weather unpredictable but still a blast. Alex was awesome, Freddie mostly helpful and Veronica our... More

Was this review helpful? Yes 4
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was here this past week, and I must say that the resort is very well maintained. It is always clean, the room was large and comfy, roomservice was prompt, the staff were all friendly and helpful. It was particularly nice having a Jacuzzi on the balcony in the adults only villa, and it was nice and quiet.

Was this review helpful? Yes 5
Vancouver, Canada
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

As typing, I'm still waiting in the lobby for the room to be cleaned. I arrived at 2pm and was told the villa will be ready at 4.15pm because I've asked for higher floor. That is ridiculous for a 5 star resort. It was 30min waiting at front desk to check in. It's definitely not pleasant waiting around after 11... More

Was this review helpful? Yes 3
Cork, Ireland
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

So we were 2couples aged between 25-30 we originally booked the caribe but the hotel had overbooked and had to transfer us. We were fine about this as the palace is a much nicer hotel so it was like an upgrade. On arrival we were met by friendly attentive staff and a welcome drink. Of course when we were checking... More

Was this review helpful? Yes 9
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Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
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