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Hotel Riu Palace Peninsula

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Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Peninsula
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2,913 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Island , NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just returned from a 5 night stay. After reading all the positive reviews I decided to stay at the Riu Palace Peninsula. Overall the trip was wonderful. The hotel and grounds are beautiful and well maintained. No problem with the check in. The rooms were very clean. The beach was nice even with it being small and rocky. The reason... More 

Was this review helpful? Yes 5
Baltimore, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was an excellent all inclusive. I traveled with a group of 24 people (friends/family). The lobby is very modern and beautiful. I stayed in the adult only villa which was great except that it didn't have an ocean view. It was quiet and a good size. Shower/sink is in the open room. There is an adult only pool which... More 

Was this review helpful? Yes 1
Falkirk, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel from july 11th until july 25th 2015 , this is one of the best holiday hotels we have ever stayed at the rooms are huge well appointed and spotless, we had a junior suite with a sea view on the 8th floor. The main restaurant is used for buffet breakfast and the choice available is... More 

Was this review helpful? Yes 6
Nottingham, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed yesterday NEW

Cannot say enough about this Hotel, it is truely amazing. We stayed for 2 weeks at the end of June, and from the minute we checked in was totally looked after. Our room was great with an amazing view (1630) , and I would definately recommend this Hotel. The Staff are brilliant and nothing is too much trouble for them.... More 

Was this review helpful? Yes 5
Miami, Florida, United States
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We can't say enough good things about Riu Palace Cancun. We chose an all-inclusive because we just wanted to check in and relax by the pool- without the worry of planning meals, entertainment or mounting bar tabs. This place was perfect- the food was fresh and different every day, the bar served tasty top shelf drinks, the pool never felt... More 

Was this review helpful? Yes 1
Manalapan, New Jersey, United States
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall, we had a great time. However, there were so many little things that went wrong that I don't think I'd go out of my way to recommend the Riu. Upon check in, we did not get the room we were promised. We requested adjoining rooms with double beds for my 19 and 21 year old kids. It was on... More 

Was this review helpful? Yes 4
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fabulous place! Fabulous staff! Fabulous stay! 12 of us stayed in this hotel for a period of two weeks while my auntie got married. From the moment we arrived to the moment we left our every need was fulfilled without a moments hesitation. The food and service was outstanding, even the poolside entertaining was brilliant! A very relaxed hotel perfect... More 

Was this review helpful? Yes 5
Ellesmere Port, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked 3 weeks at this gorgeous hotel for our wedding in October 2014. Our friends & family stayed next door at the Riu Caribe. First of all, I will say that it's brilliant that Palace customers can use all facilities at other Riu hotels, whereas standard Riu hotel customers cannot use Palace properties. It made us feel that extra... More 

Was this review helpful? Yes 6
Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Travel Party (3 including 13r old) In summary: Good - Entertainment staff!!!!! (special shout out to Carlos, Esteban, Beto) - Rest of the hotel staff Bad -Internet is embarrassing. I could not read the USA today on my iPad in the room. The lobby is the only place -Rooms (air conditioning needs to be better, rainhead shower did not look... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Love the hotel, I miss it the employers all were so attentive so nice. Not one thing that we regret. My kids enjoyed it and love the entertainment at night .. the food was great had a good variety. The pool area was very clean, enough chairs and umbrellas for everyone same by the beach area.

Was this review helpful? Yes 5
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