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Hotel Riu Palace Peninsula

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Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Peninsula
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Hotel Riu Palace Peninsula
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2,504 reviews from our community

Traveler rating
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    586
    183
    64
    63
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507
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let me preface by saying that we were a group of 4 middle aged, but young at heart men, going for a week of fun! We take this type of trip every year and have already decided we're returning next year. This place has it all figured out. Quick & easy check in/out. The hotel and rooms were spotless along... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was our second year staying at RPP, it was as good as our first trip last year. The best thing about this resort is the people working here, they are all wonderful and very helpful. Marlene waited on us at breakfast and lunch, very pleasant and just did an outstanding job taking care of our needs. Max was our... More 

Was this review helpful? Yes 3
Bloomington, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently returned from a fabulous week in Cancun. The Riu Palace Peninsula was everything we had hoped for in a Riu property. We arrived at the hotel around 10am. We were greeted with welcome drinks and friendly smiling faces. Our room was not ready so we went to have something to eat. When we returned, less than an hour... More 

Was this review helpful? Yes 2
Marietta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We are not picky people or consider ourselves foodies. The food at the resort was sub par. We tried several days and the steakhouse, but we were sadly disappointed. By day 2 we were finished and went out to eat offsite. We found a McDonalds downtown that tasted better than the food at the hotel. We did like the rooms.... More 

Was this review helpful? Yes 2
Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is truly amazing! I would say it's the best RIU in Cancun. The beach is great and the view from the hotel is beautiful! We had a reservation for a Villa. We asked for our room to be switched because the Villa's don't have a view. The hotel staff was accommodating and switched our room. We had a... More 

Was this review helpful? Yes 3
Indianapolis, Indiana
1 review
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second visit to Riu Peninsula (first was in March 2013) and we were very pleased with our stay. We have visited several Riu resorts, both in Mexico and Jamaica. We came back to the Peninsula because we enjoyed our stay the first time and the price was reasonable. We booked our whole trip through Beach Bum Vacation... More 

Was this review helpful? Yes 18
Crystal Lake, Illinois
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Villa section has 2 types of rooms. Most are smaller but one of the 5 or 6 buildings has bigger suites. Upon arrival to our room I discovered that we had a smaller room. I went back and asked at the desk and they moved us to a bigger suite the next day. It was a much larger room... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There is nothing to complain about this beautiful place..! From the food, room, staff, cleanliness etc everything was perfect. I would recommend this place in a minute . Certain people in mind: food server:Samuel Sosa dining room, entertainment:David, Laurena, awsome. Enjoyed my week there, Will return next year. Fabulous! !!!!

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

As always, the RIU PP delivers! The staff is great and the property is impeccable. From Alex at the front door, to Roger at the Kulinarium restaurant, the staff is the best you will find anywhere - period. This hotel is much better than their Las Americas Palace location. My tiny complaint is that the wifi in the hotel is... More 

Was this review helpful? Yes 5
Iowa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Recently spent a week at HRPP. Most reviews say the same things. As a couple we will try to give you news you can use: -find Javier at the activity pool for exceptional waiter service -for us, the Steak House and Krystal were the best individual restaurants -the main buffet was the best we have had on our many trips... More 

Was this review helpful? Yes 10
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