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All 172 Cancun hotels

Hotel Riu Palace Peninsula

4.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Ranked #12 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
LeahandAnt Manchester
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1,743 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (559)
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English first
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our first holiday together and we couldn't have picked a better place to go. The hotel is absolutely first class. The staff can't do enough for you and everything is done with a smile. The rooms are big and very modern and are cleaned immaculately every day. We tipped the cleaner every morning and she always did something... More

Was this review helpful? Yes 9
Boston, Massachusetts
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I travelled with my extended family and a infant. I definitely recommend this hotel to everyone but I can't quite give the hotel the full 5 stars because of some minor things. I'm just going write whatever pops into my head. Starting off with the good: the buffet there is vegas quality that you would find in any of the... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel Riu Palace is such an amazing hotel. It has 4 different pools with activities running throughout the day. Its also right on the beach with a section which is closed off only for Riu guests. There are hammocks and day beds for you to just relax and sip on a cocktail and two bars. One bar is a pool... More

Was this review helpful? Yes 7
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My bf and I stayed here at the end of June 2014. Our experience was undeniably unbelieveable! Top notch service, varied choices of food, quality drinks and meals, ease of check in, ease of transportation and quick response to requests. My bf is very picky when it comes to restaurant experiences. I was actually a little nervous it would not... More

Was this review helpful? Yes 7
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I just wanted to write about our recent holiday to Mexico. We were upgraded to the Riu Palace Peninsular in Cancun. It was fantastic. Best hotel we have ever stayed in. Aldo the Thomson rep was fantastic but we didn't need him for any complaints, just to tell us where to shop lol. The only complaint we had was running... More

Was this review helpful? Yes 6
Austin, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pros: - clean rooms and common areas - fresh food with large variety - daytime and evening activities (nothing spectacular, but suitable) - tour companies onsite - all inclusive (food and alcohol) Cons: - not good snorkeling or scuba diving close to hotel - rather far from the Cancun hotel area - alcohol quality was just ok - most of... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this resort at the start of July. We had an amazing time, and couldn't praise the staff enough for their diligence and attentive service. We sat on the beach everyday, which was beautiful, tranquil and the perfect place to unwind. The beach waiter, Cruz was amazing - working incredibly hard all day ensuring that everyone was suitably... More

Was this review helpful? Yes 10
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful hotel! From the minute you are greeted by a charming gentleman (Alex) upon your arrival until your departure you will be treated like a 'King' and 'Queen'. All staff are extremely friendly and cannot do enough for you, nothing is too much trouble It is absolutely spotless throughout and all grounds are maintained to the very highest... More

Was this review helpful? Yes 9
Mississauga, Canada
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just returned from our son's wedding at the Riu Palace Peninsula. We travelled down as part of a group of 28. Overall I was very satisfied with our experience. I found the food to be always fresh with a large variety. Room was cleaned proficiently each morning and fridge fully stocked. Staff at restaurants & bars... More

Was this review helpful? Yes 2
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I booked this hotel with Thomson in January to stay for 2 weeks from 10th June until 24th June, all I kept doing since I booked the holiday in January was reading the reviews every day! We are aged between 20-25, the moment we got to the Riu Palace Peninsula we fell in love with the place,... More

Was this review helpful? Yes 19
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Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
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Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Luxury Hotel in Cancun #12 Business Hotel in Cancun #12 Top resorts Hotel in Cancun #12 On the Beach Hotel in Cancun #25 Romantic Hotel in Cancun #31 Family Hotel in Cancun
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