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Hotel Riu Palace Peninsula

4.0 of 5 Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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2,410 reviews from our community

Traveler rating
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    567
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489
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
1 review
5 of 5 stars Reviewed yesterday NEW

All the employees very kind and helpful. The entertainment team, especially, did an outstanding job. The clubs were a lot of fun; I would highly recommend going on the activities as well. The experience in general was amazing and I would go back their in a heart beat. My friends and I had a great time.

Was this review helpful? Yes 4
Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice rooms, good food, clean resort and great staff! Beach is a little small and rocky but not busy and easy to get a chair without playing towel game. Relaxing vacation but would prefer an adults only resort( noisy kids next door to us and their parents lacked parenting skills).

Was this review helpful? Yes 3
Cape Cod, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

My girlfriend and I visited the Riu for a week during the last week in February. The location of the hotel is a little different than Im used to when visiting cancun. It is not on the strip of hotels but further north. The drawbacks to this are it is a little further from the club area and La Isla... More 

Was this review helpful? Yes 9
Aurora, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Not too far from the airport, which is always nice. A lot of food on the buffets, so options for everyone. Restaurants were average to good, but restrictive times and rules, so buffet works out really well with a 5 day and 4 night stay. Everything is pretty close since it is a high rise building... not a ton of... More 

Was this review helpful? Yes 4
Lawrenceburg, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Riu Peninsula Cancun MX is sleek and modern. Upon arrival the staff from front desk to housekeeping made my wife and I feel welcome. Our room 1228 was over the opening mid building and came with a great ocean view. The jetted tub large, walk in shower were nice. We did have issues with keeping a steady temperature in the... More 

Was this review helpful? Yes 3
Dyer, Indiana, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for three nights Feb. 17th-19th, 2015. The hotel was new, modern and beautiful. The rooms were very clean, well stocked and spacious. Unfortunately, our first night we were on the first floor on the same side as the outdoor theater. We had been up since 3 a.m. to catch our flight so we were tired and wanted to... More 

Was this review helpful? Yes 4
Hoboken, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We just got back from the Riu yesterday and I have to stay overall is was a disappointing experience. I come on vacation to relax and there were many points during our stay I found myself very frustrated with the way we were treated. To start check in took FOREVER and we were told our rooms weren't ready at 3pm... More 

Was this review helpful? Yes 3
Houston, Texas, United States
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Riu Peninsula was the 3rd Riu property I've stayed at in Mexico and I will continue to choose them. The hotel was modern and clean and the staff were very pleasant and helpful. We were upgraded to the VIP villas upon arrival so we were away from the main property. The villas were quiet and I loved our private hot... More 

Was this review helpful? Yes 2
Toronto
Reviewer
3 reviews 3 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was my first stay at the hotel style resorts (all my previous vacations were at the bungalow style resorts), and I'm glad that I paid some extra money to go to a 5 star hotel with great reviews. The hotel is clean, very well maintained, has amazing variety and quality of food and very good choice of drinks, nice... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Plus: the all inclusive package allows you to go to any of the 4? Sister Riu Hotels for buffet, drinks, pool...essentially everything but private dining. Rooms: very clean, very spacious. Best rooms on higher floors With terrific views. Enjoy the nice big whirlpool bath in middle of room. Unlimited beer and liquor in the room. fridge stocked daily. Negative: very... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Cancun
#11 Top resorts Hotel in Cancun
#11 Luxury Hotel in Cancun
#11 On the Beach Hotel in Cancun
#17 Business Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun

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