We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Cancun hotels

Hotel Riu Palace Peninsula

4.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Special Offer
Best Fall Getaway
Save Saved
You added Hotel Riu Palace Peninsula to your Saves list
Hotel Riu Palace Peninsula
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #11 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kelly I Newmarket, United Kingdom
  • Overview
  • Reviews (1,841)
  • Photos (3,074)
  • Similar Hotels
  • Amenities
  • Q&A (10)
  • Room tips (593)
  • Location
  • More
Write a Review

1,841 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (593)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newmarket, United Kingdom
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

me and my now husband stayed here in April 2013 where we got engaged.. we stayed in the private apartments for over 18s a short walk from the main hotel.. they were amazing we had a large balcony with a Jacuzzi on it and inside the bath was basically a Jacuzzi aswell.. we had about 4 bottles of spirits that... More

Was this review helpful? Yes
Toronto, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

We travelled as a group of 4 and stayed in this hotel for a week, just got back 2 days ago. Age range: 20, 20, 23, and 53. The variety of food and presentation of the food was amazing until you ate it.. We literally all got sick daily due to the food. I honestly thought I had food poisoning.... More

Was this review helpful? Yes 3
New York City, New York
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Food is the worst - almost all the food are from main buffet restaurant, no matter you order from room service, in snake bar, in coffee shop, in bar. Be aware, all the A-la-carte restaurants must be booked two days in advance when you arrived and which is only offer dinner. That means if you stay three days (two nights),... More

Was this review helpful? Yes 5
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I visited for 11 nights in August 2014 with my nine year old disabled little lad and my eleven year old nephew . Truly excellent hotel , food , atmosphere , cleanliness , service , staff all 5 star. My boys and I loved it and I would be picky if I were to find any faults so I am... More

Was this review helpful? Yes 5
Halifax, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first time to Cancun, I traveled with my boyfriend (ages 28-30) along with another young couple. We all really loved this resort! It was a 4 day/3 night stay. We've both traveled a fair bit, and have been to other all inclusive's in Mexico/Caribbean. This was an all around really amazing resort. Rooms - we stayed in... More

Was this review helpful? Yes 9
Bedworth, United Kingdom
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Sheer perfection! From the moment we arrived (my wife, my 19 year old daughter and I) were in heaven. The hotel itself is stunning. The reception area is welcoming and grand. We were greeted with a friendly welcome and a very refreshing drink (much needed after a long flight). The hotel porters were extremely helpful and could not do enough... More

Was this review helpful? Yes 16
Toronto, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Although weather channel predicted last week of August as cloud covered and rainy, we had sunshine. Hot but not excessive. Nice breeze. White sandy beach. Took 15 minute cruise to island and rented golf cart. Toured 3 miles of island. Many golf carts. Shop around. Don't expect to set speed records. Food was excellent! 4-6 buffet tables per meal plus... More

Was this review helpful? Yes 3
Albany, New York
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was stunning. The food was great, the service was amazing. The rooms were so spacious with a jacuzzi inside and outside of our room. Very hard working staff, immaculate hotel. My boyfriend and I would definitely go back their. Keep up the good work riu!!

Was this review helpful? Yes 12
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort was really awesome!! I went there for my honeymoon and we had a amazing time! The buffet Las Olas had really nice food and we especially liked Juanita one of our servers that served us every dinner.

Was this review helpful? Yes 5
Harpenden, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my girlfriend from London stayed for 7 nights from 14th - 21st of August, so all we intended to do was just sit by the pool and enjoy what the hotel had to offer until we flew home. From reviews we chose this hotel and we're so glad we did, both of us had a superb week and... More

Was this review helpful? Yes 8
Owners: What's your side of the story?
If you own or manage Hotel Riu Palace Peninsula, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riu Palace Peninsula? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Amex, Travelocity, Hotels.com, Tingo, Priceline and Venere so you can book your Hotel Riu Palace Peninsula reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

3,074 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3071)
Pool/beach area (530)
Dining (360)
View from room (251)
Hotel & grounds (744)
Room/suite (450)
Bathroom (38)
Family/play areas (40)
Videos (2)
Business center/function rooms (4)
Other (652)

Management photos: Courtesy of the property manager

All management photos (4)
Hotel & grounds (2)
Room/suite (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Cancun with
any amenities


Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Cancun #11 Top resorts Hotel in Cancun #11 Business Hotel in Cancun #11 On the Beach Hotel in Cancun #25 Romantic Hotel in Cancun #31 Family Hotel in Cancun
Hotel Class
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Riu Palace Peninsula and other travelers.
10 questions
Ask a question
Questions? Get answers from Hotel Riu Palace Peninsula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer