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Hotel Riu Palace Peninsula

#14 of 180 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
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3,506 Reviews from our TripAdvisor Community

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Bowen Island, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed at the Riu Mazatlan and Puerto Vallarta in 2014/2015 and we were so impressed that we decided to book with Riu Palace Peninsula in Feb 2016. Sadly this Riu Palace is not what we had experienced in the past. We had a bad experience from the get go. After travelling on a long day, we checked in and... More 

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2 Thank ValhallaBI
Weehawken, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had at super time, food, drink, pool area, beach area was amazing ! Can not choose a better hotel Rui was best the what I expect !' I very recommended ' I will give it 10 stars out 5 !! The hotel is close to the city is save to walk on the streets at first we was scared... More 

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1 Thank paolaesther87
Pa.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We left the East Coast the morning of Jan. 23 in the middle of a massive snowstorm and landed in paradise 12 hours later! We met family members that flew in from another part of the country, and we all (4 adults) had a marvelous time. We stayed for 8 days which gave us more than enough time to evaluate... More 

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4 Thank BogmonsterPa_
Davenport, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon arriving to Riu Palace Penninsula, we walked into a huge lobby, very, bright and modernly decorated and was immediately greeted by staff, and given a fruity, tropical drink- yum! We were checked in and given directions to the elevators- which we got lost finding, but eventually found our way to our room. This vacation was very special to me,... More 

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2 Thank Mchelley4
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I don't normally write reviews. My wife does but, they're a bit, er..fluffy so I thought I would on this occasion. The chances are that if you're from the UK then you'll be travelling with either Thomson or Thomas Cook. We were through Thomson so travelled on the Dreamliner. (Tip: if your budget allows, book Premium. It's a long flight... More 

Helpful?
3 Thank Andy K
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

My husband & I vacationed at this hotel for a week at the end of January/start of Feb. We only ate at the hotel & only drank bottled water. Five days into our stay my husband became very ill from food poisoning. When he got sick he had a fever, was shivering & was constantly in the restroom. The first... More 

Helpful?
Thank Giina123
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We picked this hotel because it ranked high on trip advisor. However we very disgusted to see roaches on our bed!!! Food was very bland, the lobster they had one night was like chewing rubber. The fridge in the room didn't get very cold, even after raising the temperature. The beach has a rocky and sandy area, however the sandy... More 

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4 Thank Chrystal N
O'Fallon, Illinois, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a fantastic time! My husband and I absolutely loved it! It was relaxing and quiet which is what we wanted. We had a waiter named Tony who was just awesome!! The buffet pretty much has everything so just eat there. When we reserved the restaurants...they were nothing to brag about. In fact, the Mexican restaurant we walked out... More 

Helpful?
2 Thank Cynthia S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was actually two years ago for our stay but having stayed here and making a TA account i had to write a review for this resort. Me and my fiancee stayed here and we had gotten a Beach View Villa suite. We frequently travel to mexico amd very often stay with Riu as for the most part we have... More 

Helpful?
1 Thank James F
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just arrived home after a 7 night stay here with my gf. Right from the moment we arrived to the day we left, we were looked after fantastically well and felt like royalty. Received an upgrade on arrival to 11th floor panoramic sea view, ate in nearly all of the restaurants which were all superb - only just missed out... More 

Helpful?
5 Thank Ed B
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