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La Quinta Inn & Suites Cancun

#38 of 178 Hotels in Cancun
Certificate of Excellence
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Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico
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La Quinta Inn & Suites Cancun
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La Quinta Inn & Suites Cancun
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375 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Comfy, clean, friendly, great breakfast and lovely beds all made for a good choice. Very Happy....the location within walking distance to a huge shopping centre, and tasty little restaurants close by.

Review collected in partnership with Amoma.com

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Lisbon
Top Contributor
77 reviews 77 reviews
76 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago

The closed parking, breakfast and wifi are free which is great. the room is also very spacious. However its unbelievable the way the staff talks to you. ALL very rude and unhelpful. you don't fell comfortable staying here. Also the noise from the corridor is bad. it lacks acoustic isolation. we arrived late, left early and that was it.

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear guest: We apologize if your experience was not what you expected from La Quinta. Rest assured that our team is constantly working in every area that you mentioned to improve every day. I hope you can give us the opportunity to stay with us again, in order to provide a better serve you and exceed your expectations. More 

West Covina, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is great.The service,the breakfast, the room and the location. We really recommend this place.Thank you!!! The location is in 2 blocks to the Kukulcan peninsula. There is a market very close and a Shopping Mall.

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Sincerely we appreciate the time devoted to give us a comment, for us your opinion is of great value. Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon. More 

San Francisco, California
Top Contributor
89 reviews 89 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here twice for transferring flight in Cancun. It's a perfect place. It's in Cancun downtown, 20 minutes ride from airport. The staffs are very friendly, helpful and sufficient. Some of them don't speak English well, but I don't expect everybody should speak English in foreign countries. It's very clean. The rooms are big and comfortable. We stayed at... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

san diego
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2015

Volaris had changed our flight from Sat to Sun so we needed a convenient hotel option for the extra day. This was perfect. Great breakfast, $20 taxi to the airport the next day. Decent sized, clean rooms, small pool with hot tub, really good, filling breakfast buffet. Only complaint would be that we were on first floor and noise from... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at La Quinta Inn Cancún. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

WEST LAFAYETTE
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 6, 2015

Pro: Location is quite nice. Taking the ADO bus from Cancun airport to downtown and then a taxi to hotel was convenient and with very reasonable price! There are some nice local mexico restaurants around so we ate some very nice food during my stay. Breakfast is good and room is very clean. The staff are very friendly. Con: the... More 

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancun, MX La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Mirna Garcia... More 

Oakville, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 1, 2015

Very spacious rooms with clean room service. The rooms were very well and the complimentary breakfast was a great Mexican buffet with some American food. There is a safe where you can set a four digit number in case some robber came. Front desk was very friendly; we asked them everything from taxi prices to attractions to other hotels. The... More 

Was this review helpful? Yes 2
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancun, MX La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Mirna Garcia... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 25, 2015

stay was great for the exception that the internet went out and had very important work to accomplish and had to wait for a very long time since the night manager who had the password to re-establish service was no where to be found by the hotel staff.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancun, MX La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Mirna Garcia... More 

Corsham, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 20, 2015

Lovely clean rooms with fridge, safe and large shower. We used the laundry room at $25 pesos, it's great value & reception provided detergent free of charge. There's free on site underground parking. Hotel is a 5 minute walk to Americas shopping centre where there are lots of restaurants and a food court. 5 minute walk to Tulum to get... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancun, MX La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Mirna Garcia... More 

San Francisco, CA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 19, 2015

I spent a couple of nights here at the end of my vacation. Since I had plans other than going to the beach, the location near the main Cancun ADO bus station was ideal, and I was able to use the hotel shuttle to get to the station. Unlike other people, I didn't have any issue with noise, even though... More 

Was this review helpful? Yes 2
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancun, La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Mirna Garcia General... More 

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