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La Quinta Inn & Suites Cancun

#37 of 178 Hotels in Cancun
Certificate of Excellence
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Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico
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La Quinta Inn & Suites Cancun
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395 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hackensack, New Jersey
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed for two weeks and 2 days. We decided to stay within Centre of Cancun. In States, we always stay in La Quinta because it is pet friendly. We noticed La Quinta before when we stayed from a different hotel. This time I made sure we stayed at a hotel we know and we can trust.... More 

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for choosing la Quinta Inn & Suites cancun for your vacations! In behalf of La Quinta Family we want to thank you for you comments, our goal is the hapinness and full satisfaction of our costumers. If theres something that we can do for you for a future stay, please dont hesitate to let us know. Kind... More 

Alamosa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here and attended a conference in the hotel zone. The staff was awesome, the breakfast was excellent, the room was clean and comfortable and I would stay here again. There are good restaurants (local) including alaburger which was great. We were able to ride the bus for 10.5pesos to the hotel zone each day to our conference.

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your feedback! We will continue to distinguish ourselves by improving excellent service. We will always be here for whatever you need. Kind Regards More 

Saltillo, Coahuila de Zaragoza, Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A hotel reserved by our airline due to change of flight! Not far from Nichupte lagoon and the main hotel, shopping and restaurant zone in Cancun , a few minutes walking distance from public transportation to the more touristy area of Cancun! Very clean, breakfast included, nice selection from eggs, fresh fruit, tea Coffe and juice. Staff was nice! The... More 

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CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your feedback! Our goal es the máximum satisfaction of our costumers, thats why your opinión about noisy elevators is very important for us, and we take care of this. Kind regards More 

Baton Rouge, Louisiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Decided to stay here as I was in transit to Cuba and it was close to town and the airport, also that I haved always had a good experience with La Quinta Hotels. I was taken back by the premises and, more so, with the staff, they entire experience was more than positive. Great rooms, nice pool and gym and... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancún, Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. Hope to see you soon Sincerely, More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed May 27, 2015

Comfy, clean, friendly, great breakfast and lovely beds all made for a good choice. Very Happy....the location within walking distance to a huge shopping centre, and tasty little restaurants close by.

Review collected in partnership with Amoma.com

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Lisbon
Level Contributor
78 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed May 17, 2015

The closed parking, breakfast and wifi are free which is great. the room is also very spacious. However its unbelievable the way the staff talks to you. ALL very rude and unhelpful. you don't fell comfortable staying here. Also the noise from the corridor is bad. it lacks acoustic isolation. we arrived late, left early and that was it.

Was this review helpful? Yes 2
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear guest: We apologize if your experience was not what you expected from La Quinta. Rest assured that our team is constantly working in every area that you mentioned to improve every day. I hope you can give us the opportunity to stay with us again, in order to provide a better serve you and exceed your expectations. More 

West Covina, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 14, 2015

This hotel is great.The service,the breakfast, the room and the location. We really recommend this place.Thank you!!! The location is in 2 blocks to the Kukulcan peninsula. There is a market very close and a Shopping Mall.

Was this review helpful? Yes 3
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: Sincerely we appreciate the time devoted to give us a comment, for us your opinion is of great value. Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon. More 

San Francisco, California
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 23, 2015

We stayed here twice for transferring flight in Cancun. It's a perfect place. It's in Cancun downtown, 20 minutes ride from airport. The staffs are very friendly, helpful and sufficient. Some of them don't speak English well, but I don't expect everybody should speak English in foreign countries. It's very clean. The rooms are big and comfortable. We stayed at... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

san diego
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2015

Volaris had changed our flight from Sat to Sun so we needed a convenient hotel option for the extra day. This was perfect. Great breakfast, $20 taxi to the airport the next day. Decent sized, clean rooms, small pool with hot tub, really good, filling breakfast buffet. Only complaint would be that we were on first floor and noise from... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at La Quinta Inn Cancún. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

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