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La Quinta Inn & Suites Cancun

3.5 of 5 Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico
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Certificate of Excellence 2014
La Quinta Inn & Suites Cancun
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La Quinta Inn & Suites Cancun
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313 reviews from our community

Traveler rating
    136
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheyenne, Wyoming
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I always look at saving money on hotels when traveling because its just a room. I always price other hotels and use the money that I save to book extra activities. The hotels in the hotel zone can't even come close to comparing with the price of this hotel. As long as you realize that you're not going to be... More 

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

Jerusalem
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Located at the center of cancun. You can easly go outside and catch the bus to the beach or the hotel zone. The hotel itself very good. The rooms are very big and clean and looks great. The staff of the hotel is every helpful and nice breakfast is great too!

Was this review helpful? Yes 5
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

Fulda, Germany
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We´ve been in La Quinta Inn for 7 days. The staff is very nice and good informed- so if you ask for something (how to get to the beach, island, airport...) you always get a profounded answer.They also offer a free shuttle to the beach you just have to sign in a list for a special time. The rooms are... More 

Was this review helpful? Yes 3
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

Geneva, Switzerland
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This was an overnight after being at a resort for two weeks and needing to make an early flight. The room was average in size and accoutrements. When we checked in Francisco, who was manning the desk, insisted that we needed to pay for an extras bed since we had three adults. This despite the fact that the reservation acknowledgement... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Sincerely we appreciate the time devoted to answer our survey, for us your opinion is of great value. We apologize that your experience was not what you expected from La Quinta I´m really concern about your recent difficulties on your reservations, but i know that you already pay for 3 person and we didn´t charge for aditional. I apologize and... More 

michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our third time staying at La Quinta. We stayed the day after Christmas and once again the staff is very, very friendly and professional. We needed a rollout bed and it was delivered promptly to our room along with the extra bedding. Air conditioning in the room and water pressure in the shower were both excellent. We walk... More 

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest: For us it was a real pleasure to serve you and It is very gratifying to know that your stay was enjoyable, everything we offer is thought of you for you devote to relax and enjoy. In case that you want to come back please don´t hesitate to contact me i will be able to help you. More 

San Diego, California
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is not a hotel I would stay in for an extended vacation, but it served our need for a single night after we flew into Cancun and before we headed to Akumal in the morning. The hotel was easy to find after we got our rental car at the airport, and there was a parking structure with adequate parking.... More 

Was this review helpful? Yes 2
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest we appreciate the time devoted to answer our survey, for us your opinion is of great value. We apologize that your experience was not what you expected from La Quinta Rest assured that our team is constantly working in every area that you mentioned to improve every day. I hope you can give us the opportunity to stay... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Thank you so much for make feel warm like house all the staff nice they are doing really good job breakfast good room pretty and clean my son love all the girls at the front desk and he say are vacations at la quinta inn in cancun mom unforgettable thank you for your welcome home for sure will be back... More 

Was this review helpful? Yes 1
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

We appreciate your comment and we are pleased to hear that you had an enjoyable stay at La Quinta Cancun, We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests... More 

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Absolutely disgusting impression! I booked the room in May for this Christmas and then cancelled it in May too. But today my card was charged for the full amount!!! Absolutely illegal! They simply roobed my money!!! never will go there!!!

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

Windsor Mill, MD
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2014

Stayed at this hotel with my girlfriend two separate times in December 2014 for a total of 3 nights. Great staff especially a young woman named Magali (also known as Maggie). She was super friendly and very helpful when we had questions or needed help. The price of the room was very reasonable. The hotel is clean and has a... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes 2
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Hi: I´m glad that you had a good stay and that you enjoyed Mexican Food, our main goal is provide you a memorable experience and make you feel good, good news is that Magaly knew how to help you in what you needed be sure that she will receive the recognition. If you need an additional information about the hotel,... More 

Rochester, New York
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

We had great experience stayed at this hotel as family. The room is very clean and stuff are super friendly, especially a guy named Jorge! The hotel is only 5 mins away from Mall of America where you can get whatever you need, and the supermarket right by the mall has everything. The restaurant by the hotel has pretty reasonable... More 

Was this review helpful? Yes
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Cancun, MX La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving... More 

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Additional Information about La Quinta Inn & Suites Cancun

Address: Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — La Quinta Inn & Suites Cancun 3.5*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, LaQuinta, Cheap Tickets, Agoda, Orbitz, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your La Quinta Inn & Suites Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Cancun
#27 Family Hotel in Cancun
#51 Romantic Hotel in Cancun

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