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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
Hotel amenities
Special offer
$1,500 Resort Credit
Ranked #12 of 170 hotels in Cancun
4.5 of 5 stars 4353 Reviews
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4,353 reviews from our community

What travelers say about this hotel
  • Room service(86)
  • Very good(79)
  • Hotel zone(47)
  • Great time(46)
  • Nizuc side(40)
  • Sunrise section(39)
  • Pool area(37)
  • Italian restaurant(34)
  • Really nice(21)
  • Friendly and helpful(12)
Traveler rating
    2,613
    967
    331
    256
    186
Only show reviews for Family (1268) | Couples (1177) | Business (162)
Date Rating
KADER786
Bakersfield, California
1 review
3 helpful votes
5 of 5 stars Reviewed January 28, 2012
3
people found this review helpful

Every thing was just superlative.The staff was always very helpful The rooms were nice and clean. The food was very good in all the restaurants. The restaurant managers were very cooperative when we needed some food items for our diet. The BRAZILLIAN restaurant was excellent. The chef there FERNANDO VELAZQUEZ satisfied all our needs as far as how we wanted... More

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nuzic
1 review
1 helpful vote
5 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

I just to wanted to express my gratitude to Elvira, y a n e t, violet and Patricia at the Nizic kids club. They were amazing with our 2 kids. They made theirs and our experience relaxing and fun. I miss them and plan on keeping in touch with them as we have become friends. I hope to see them... More

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JodieLovesSun
Chilton, Wisconsin
2 reviews
7 helpful votes
5 of 5 stars Reviewed January 28, 2012
3
people found this review helpful

The Moon Palace is wonderful....it is really 4 resorts in a shared location. I highly recommend staying on the Gold Course as you are provided your own personal golf cart. The resort is large and having your own cart allows you to move about without waiting for the hotel service. The downside to the Golf Course villas is that they... More

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polmecs
Chesterfield, United Kingdom
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

Read all the reviews before going so kept an open mind,O.K. so the food is not " Out of this world" but it is very good and judgeing by the amount some guests devour a lot more people would agree.There are little tired areas in some of the furnishings but the overall appearance is very good and immaculately clean.This hotels... More

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William S
Caledonia, Michigan, United States
1 review
1 helpful vote
5 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

I will keep this short; having too much fun to waste time on Trip Advisor. Spent weeks reviewing and looking for the best deal, best package, best everything; found it here at the Moon Palace. We visit this area once a year, been doing so for many now, and each time we always were subject to the randomness of "you... More

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Traveladdictmom306
Calgary, Canada
Reviewer
3 reviews
7 helpful votes
3 of 5 stars Reviewed January 28, 2012
6
people found this review helpful

Family with teens (17 & 15) just finished a trip to Cancun staying at Westin laguanamar & Moon Palace. Westin was fabulous - location, beach, pool, staff! MP, on the other hand, is a mixed bag of good & bad! Good - staff is courteous and always pleasant. Ground is beautiful, though dated. Food is decent, the only one I... More

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Annoyingly_Picky
Vancouver, Canada
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed January 26, 2012
5
people found this review helpful

We were at Moon Palace, Nizuc (one of the lobbies) for a week and really enjoyed it. There's so much to do (golf, sailing, snorkelling and trips) as well as activities around the complex. We also enjoyed the food but most of all, the service was absolutely FANTASTIC. We especially liked the restaurant EL CARIBEÑO. The manager and staff went... More

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Zoe H
Barnsley
1 review
4 helpful votes
5 of 5 stars Reviewed January 26, 2012
4
people found this review helpful

This was ultra all inclusive. The staff could not do enough for us and were fantastic with the kids. Especially on the beach & around the pool, giving a special mention to angelina, baltizar & Karen. We got married at the hotel which was perfect & organised with no effort on our part at all. Can not rave about this... More

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Ellen C
Saint Charles, Illinois, United States
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed January 26, 2012
1
person found this review helpful

We were at the Moon Palace for a convention. We enjoyed ourselves and had a pretty good time. The food was edible, but not any way near great. The only place that was excellent was Caribeno, a restuarant in the Grand section. The buffet style restuarants were not good. The eggs were horrible. I didnt know you could ruin scrambled... More

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bpayne
Oakville, Canada
Reviewer
3 reviews
18 helpful votes
2 of 5 stars Reviewed January 26, 2012
8
people found this review helpful

Well, we have been members of the Palace Resorts for 10 years now. We have stayed at several of the Palace resorts and this was our 4th trip to the Moon. Being a member should say that you could be treated a little better than non members, however, I think members actually get treated worse. Booking was turned into a... More

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Moon Palace Golf & Spa Resort Also Known As

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico

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Moon Palace Golf & Spa Resort
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