This resort is amazing. The only thing that could make it better would be a decent beach. There is too much sea weed. But you can take the bus to Beach Palace and play in the waves for free. More

My family and I stayed at the Moon Palace Resort in January 2012. It started out as a "I am going to Love this place" when we were given juice and a flower, but soon turned into not loving it. We arrived at 11 am and did not get into our room until 3 pm. After checking in we were... More

Our fourth trip to the Moon -- EVERYTHING you need is onsite -- excellent restaurants -- great pools -- beautiful beach & ocean views -- the water is great and very swim-able (not true at all cancun beaches -- some complain because the water has a little kelp in it right near the shore but it is just "weeds":)) The... More

POOL huge, ocean dirty...may have been muddied by a recent storm. Spa fabulous. Golf course bar excellent for service and bartender Wilberth. He kept up a steady stream of new and tasty drinks, try the Mudslide. La Tratoria restaurant at the Golf Club and Spa was my favorite, loved the lasagna. Bernardo in the main buffet exceeded all standards of... More

i enjoyed the holiday of a life time at the moon palace!!! the staff were amazing, the food was amazing, the amenities were amazing, exactly what you want from an all inclusive resort!! i will return sometime in the near future........................... i hope!!! my only slight negative view is that it is not ideal for a group of friends, far... More

Caveat - huge all inclusives are not my cup of tea. I've stayed in at least six hotels in Cancun and I would put this at the bottom. The beaches aren't nearly as nice as they are in Cancun's hotel zone, and I found the food and drinks to be pretty horrible. The rooms are beautiful inside, but the location... More

Recently returned from a weeks vacation, January 19-26, 2012 at the Moon Palace. This was our third trip to this Palace resort. We had a great time! As always the service there is fantastic. One of the outstanding items of the week - we were treated to a special dinner at the Bugambilia restaurant. The manager, Dio Doro, arranged for... More

Recently stayed at the Moon Palace for a 5 day company summit. Sunrise building (Limon). For those not accustomed (like myself) to these type resorts, you immediately feel a sense of unease just due to the massive proportions of the property. Seriously took me about 30 minutes to find my room. The property should add more directional signs, provide better... More

Recently took the family for a 2 week holiday to the Moon Palace. The check in was fairly quick, but the person trying to give you all the information about things in the resort right after check in went on and on and on. Not a great thing when your children are excited and hungry after being on a plane... More