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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
Hotel amenities
Moon Palace Golf & Spa Resort
Ranked #12 of 175 hotels in Cancun
4.5 of 5 stars 4899 Reviews
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4,899 reviews from our community

What travelers say about this hotel
  • Very good(106)
  • Room service(97)
  • Sunrise section(57)
  • Great time(56)
  • Hotel zone(55)
  • Pool area(49)
  • Nizuc side(49)
  • Italian restaurant(30)
  • Really nice(22)
  • Friendly and helpful(18)
Traveler rating
    2,990
    1,085
    357
    270
    197
Only show reviews for Family (1511) | Couples (1350) | Business (178)
Date Rating
broken arrow
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2012 NEW
2
people found this review helpful

The ocean is not the gorgeous turquois blue, its a dull grey/green. Its the Pacific, not the Caribbean. But you can shuttle for free to Beach/Sun to experience the Caribbean! The sand is pretty and doesnt burn your feet. Still relaxing none the less. Grand- 1) beautiful, spacious rooms! loved, loved, loved the room and balcony!!! 2) Los Tacos- delicious... More

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Dublin, Ireland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2012 NEW
3
people found this review helpful

It's actually been 5 years since i traveld here , but i have just found trip adviser and thought i would rate everywhere that i have been! 35 of us went from Ireland for my sisters wedding to the moon palace, it was the most absaloutly fantastic! I have stayed in a lot 5 star all inclusive resorts all over... More

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Burton-on-Trent
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2012 NEW
1
person found this review helpful

Stayed in the moon palace Grand exceptional room convenient location for my sons wedding venue, excellent attitude of the staff and beautiful overall facility. Or room was expansive including double size bath/jacuzzi wet room personal veranda with double fouton bed, and a huge King size bed. Excellent wifi throughout the resort and a great variety of restaurants on the complex.... More

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Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2012
2
people found this review helpful

Never in my life have I ever taken such an amazing trip. First of all, great resort with the most amazing facilities. It was an absolute privilege to be able to stay at Moon Palace. The best staff I have ever seen in any hotel or resort who tend to your every need and treat you as royalty. Gilberto Torres,... More

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PA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 8, 2012
6
people found this review helpful

We are members and so obviously we like this resort (and the other Palace/Hard Rock properties as well). We had the $1500 resort credit for our trip and did upgrade to the consierage rooms (11% tax is included on all items/excursions/etc untilized with resort credit ie: $26 upgrade = $228.66 credit used...). We have always stayed on the Sunrise side... More

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See 2 more reviews by RedCindygurl for Cancun
Monroe Twp, NJ
1 review
5 of 5 stars Reviewed May 8, 2012

We are members and just got back from Moon Palace for our 8th year. We can't say enough about Moon Palace. We brought along another couple who just loved it! The food was great and the staff excellent as always. A special shout out to Willie Duran, Food and Beverage, and his staff Alejandro Palma, Felipe Mayo, and Gerardo Reyes... More

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Syracuse, Utah
Senior Contributor
41 reviews 41 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 8, 2012
2
people found this review helpful

We stayed on the Nizuc side but our room was closer to the Grand Moon. We spent a little more on the trip then we usually do but the resort is all inclusive and close to Cancun without being in Cancun. This is a mega resort, over 2000 rooms. The food there was very good. We ate at the oriental... More

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See 2 more reviews by rogich24 for Cancun
Bridgeport, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

This was the 2nd year attending a Leadership Conference at Moon Palace it was so great the 1st time that he feed back took us back it was like being home the comfort, the staff being so attentive and it's so much fun to meet friendly vacationers. I hope to actually return with my family as our vacation place. Two... More

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oxon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

We have just returned from our eleven day stay at the Grand Moon Palace Cancun, My daughter had booked her wedding here, and what a choice brilliant place for holiday and wedding experience. The room what a dream so much space glad I insisted on the Grand though. So much more peaceful and much nicer room. Had to walk more... More

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Newport, Rhode Island
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 7, 2012
5
people found this review helpful

We traveled to Moon Palace Golf & Spa with another family who are members. All told there were four adults and five children in the party. We reserved a family room in Sunrise, as there are four sections of the resort. The grounds are very nice and the rooms were too. Our room had a king-sized bed, a jacuzzi tub... More

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See 3 more reviews by buppa6805 for Cancun

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Additional Information about Moon Palace Golf & Spa Resort

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Price Range: $$$$

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Moon Palace Golf & Spa Resort
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