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All 172 Cancun hotels

Moon Palace Golf & Spa Resort

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Km 340, Cancun 77500, Mexico
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Ranked #14 of 172 hotels in Cancun
A recent review
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10,179 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,822)
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English first
long island ny
15 reviews 15 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed yesterday NEW

This vacation was a group of 7 people 3 adults and 4 16 year old kids celebrating a Sweet sixteen birthday. Spend 6 nights from July 09-15/2014. As everyone has commented before me the placed is beautiful. There are Lots of pools bars restaurants. 3 hotel sections under one Name. While there the place was running at 100% occupancy so... More

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Grapevine, Texas
Top Contributor
91 reviews 91 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed yesterday NEW

People ask me why we continue to come to Mexico rather than Europe? That is easy! The People and the beauty of the Caribbean ocean from Isla Mujeres down to Majuhual. Is it safe? It is extremely safe and guarded 24-7-365. We just returned from what had to be one their busiest weeks. It was a fantastic time and I... More

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Saint Louis, Missouri
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in the Sunrise portion room 1981 mid-July 2014. This was our third trip to the Moon Palace but this time we brought our 9 and 12 year olds. They had just as fun as we did! No need to go on and on, as most of our experienceses can be found below in other postings from recent visitors.... More

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2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

just got back from 2 weeks in the moon grand section of the moon palace in cancun Mexico! this is my second trip to the palace and my wife's 3rd. overall an absolutley loverly place to stay and would recommend this place to all of our friends and family, the hotel is stunning and the food is 5 star! the... More

Was this review helpful? Yes 7
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My boyfriend and I chose moon palace as our last blow out holiday before having to save for our first home together. I'm so glad we decided to go there! We went on recommendation from friends and was not disappointed! When we arrived we were greeted with a cold flannel and a rose for me which was a lovely touch.... More

Was this review helpful? Yes 4
Fountain Valley, California
1 review
5 of 5 stars Reviewed yesterday NEW

We spent 1 week at Moon Palace Nizuc the end of June 2014, booked the trip thru Costco, paid 4 ocean view rooms for 12 people. United Air was excellent except the food on the plane is not free. Best Day travel provided transfer to hotel without delay, however the driver ran a little fast. At the reception counter we... More

Was this review helpful? Yes 4
Brampton, Ontario, Canada
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is our second visit to Moon Palace. Last time we went in December 2013. Our group dynamic on this trip: 4 adults, 1 child with a leg brace and in a stroller (5 years old), 1 child (11 years old), 1 child (5 years old), 1 child (2 years old). I called ahead to make all spa, golf and... More

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Austin, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

My family and friends just spent 7 days at Moon Palace. I'll be fair in this review to help vacationers who consider this place. If you have more specific questions, please PM me. I'll try to help if I know. Plus: - Excellent services: Staff from front desk to restaurants are very polite and helpful. If something is wrong with... More

Was this review helpful? Yes 3
Austin, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

Why bother staying here for swimming pools? You could go anywhere and have a pool and average food without paying for airfare. As I looked around and spoke with the other guests- everyone was surprised and miss-understood that the beach was not swimmable. It is actually gross and smelly as well. If you want hotel envy, stay here. There are... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The amenities this resort has to offer is endless...from the restaurants, pools and nightly entertainment, you will not be disappointed. The only issue was the tour to the Isle of Mujeres. It is a tourist trap especially if you expect beach access! You are dropped off at a pavilion style area where less than mediocre buffet food awaits you along... More

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Very good(129)
  • Sunrise section(78)
  • Great time(73)
  • Room service(73)
  • Pool area(58)
  • Kid Club(34)
  • Hotel zone(26)
  • Nizuc side(18)
  • Friendly and helpful(17)
  • Italian restaurant(14)

Additional Information about Moon Palace Golf & Spa Resort

Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Moon Palace Golf & Spa Resort 4.5*
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Also Known As:
Moon Palace Hotel
Moon Palace Cancun Mexico
Cancun Moon Palace Resort
Moon Palace Mexico

6,462 photos of this hotel

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Hotel & grounds (1069)
Pool/beach area (1517)
View from room (375)
Room/suite (806)
Dining (375)
Family/play areas (117)
Bathroom (63)
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Hotel & grounds (3)
Room/suite (1)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Romantic Hotel in Cancun #8 Spa Hotel in Cancun #13 Luxury Hotel in Cancun #14 On the Beach Hotel in Cancun #14 Top resorts Hotel in Cancun #14 Family Hotel in Cancun #14 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Located on Cancun's tranquil south shore, this resort offers 2,433 accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. ... more   less 
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