We spent a week with another couple and can honestly say that this is one great resort. All the features you would expect in a 5 star resort are here and more. We arrived at the resort around 5 pm and were greeted with a cool wet cloth from the bell boy to wipe our faces as we were literally... more

We just returned from a one week stay at the Moon Palace (12-12 to 12-19). The resort lived up to its reputation and confirmed what we had read about it in other reviews. There is just so much to do and to write about but wanted to give some highs and lows about the vacation. As with any review, it... more

I booked this trip on Expedia for Dec. 13 to Dec. 18, 2009 and did not have any problems at all. I would recommend booking transportation directly from Palace Resorts, it was only $46.00 round trip for 2 people. Okay, so we arrive at Cancun airport and I was amazed at how quickly we got thru Customs. Not sure if... more

I work for a well knowen travel agent in the uk for 6 years and travelled all over the world & this hotel ticks every single box excellent service amazing pools good entertainment and fantastic massive rooms staff that would go to the ends of the world for you. People who complain about this hotel just have got nothing better... more

My wife and I had been to Playa del Carmen about 11 years ago and really enjoyed our holiday but the hotel we stayed in then was not on the travel agents listing so we decided to try the Moon Palace due to all the great reviews it had been getting.We stayed there for 3 weeks and to be honest... more

Amazing food, great attention to detail, friendly staff, premium bar. We stayed here on our honeymoon in 2000 and returned in 2008, the quality remained the same. more

We traveled to Cancun for the "Cancun Challenge". Arrived on Saturday, 11/21, with our flight arriving at 7:30pm. When we return, will arrive in the daylight hours. When we arrived at the resort, checkin went smoothly. We left on Thursday....had a 7am flight....mistake! Our travel group told us the have our luggage outside our door at 2am and to be... more

We went there as part of a group attending a destination wedding. We were there from Nov 25 2009 to Nov 29 2009. What a great way to spend Thanksgiving!! It is only a 10 minute ride from Cancun International airport which is nice. The hotel is absolutely massive. Over 2,400 rooms. It is beautiful, clean and very well maintained.... more

Was there on Honey moon in Nov 08, was the best honeymoon ever couldnt have asked for better hotel if I tried, Friendly Staff and so Clean. The bar staff were fantastic, they couldnt give u enough drink, thanks lads. more