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Moon Palace Golf & Spa Resort

#20 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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Carretera Cancun-Chetumal Km. 340, Cancun 77500, Mexico
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$1500 Resort Credit
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1 room 1 adult
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Moon Palace Golf & Spa Resort
Moon Palace Golf & Spa Resort
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16,035 Reviews from our TripAdvisor Community

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Wallingford, United Kingdom
3 reviews
5 of 5 stars Reviewed today NEW

The Moon Palace offers plenty of activities, a beautiful golf course, super friendly staff who give a good level of service. The complex is enormous but comprises 3 distinct areas: we were based in Nizuc which was not as huge as Sunrise and more suited to our needs. Guests have access to all 3 zones and all restaurants so you... More 

Helpful?
Thank Deborah K
Chippewa Falls, Wisconsin
2 reviews
5 of 5 stars Reviewed yesterday NEW

Loved the room-was upgraded to suite- and surprised with an anniversary cake in our room upon checking in. Service was excellent at the many restaurants. Especially loved Barracuda restaurant in Sunrise area. Activities by pool fun every day. Had fun doing stretching and water aerobics with Fabian, Francesco, Louisiana and Alecxandra. Really enjoyed Ernesto who danced around the pool passing... More 

Helpful?
Thank sunfun752
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a great time at the Moon Palace for our Wedding. The wedding planners know their stuff and made our special day to remember. Our guests said that they loved the resort and this was the best group trip :)

Helpful?
Thank Doris B
Oyama, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had another great trip to Cancun this past Jan. A lot of the staff remembered us when we went for breakfast at the Caribeno and welcomed us back. Olivia and Amalia at the Sunrise lounge were fantastic! Their knowledge of different drinks and their ingredients was incredible. Issac, one of he porters at the Grand, did a great job... More 

Helpful?
Thank Carol P
Urbana, Illinois
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This resort property is actually three adjacent hotels/resorts along the Cancun beachfront just 10 minutes from the airport and separate from the bus hotel zone of downtown Cancun. It features 10 (or more) restaurants, most of which don't require reservations. There's a nice variety of food including Italian, Asian, Brazilian Steakhouse and of course, Mexican. I went with adults but... More 

Helpful?
2 Thank KatrinaOlson
Mount Laurel, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

If you are looking for luxury and a high quality place to stay, this is it! The staff, the accommodations are exceptional! You do not have to leave the resort all you can possibly need is within the Moon Palace Resort. My husband and I find time for just us and our children never want to leave, which says alot... More 

Helpful?
Thank Andrea K
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our family of 7 stayed here for a business trip. Resort was very nice...VERY large. Lots of walking. The Guacamole was amazing and the paella was fantastic at the beach. The beach isn't the greatest but you can travel to their sister resort in Cancun for a great beach. My daughter got sick our first day there and was awful... More 

Helpful?
Thank The Halbert Fam... H
Montreal, QC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We traveled in January 2016 with friends, and our two kids, aged 5 and 21 months. This was by far the largest all-inclusive resort we've been to. It has 3 lobbies (each effectively a separate hotel) and is probably almost a mile wide. Room: Pretty compact, especially once you add a pack-and-play and a roll-away bed (which was very comfortable).... More 

Helpful?
3 Thank Sunfish117
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

The beach and the water are still full of seaweed and the tractor is still going up and down the beach all day, we arrived at this hotel 10 days after a Hurricain so we had some bad weather for a few days but brightened up later in our first week and weather was better the second week, I only... More 

Helpful?
1 Thank steve99186338
Mooresville, IN
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went to Moon Palace for the first time for a Wedding and we were not disappointed. We had an oceanfront in the Nizuc section. The room was nice, clean, updated. My only negative is the tiny balcony. The staff at every restaurant, bar was excellent. Our food overall was very good. I really loved the Hibachi grill and the Gondola... More 

Helpful?
Thank peyton0018
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