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All 174 Cancun hotels

Moon Palace Golf & Spa Resort

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Km 340, Cancun 77500, Mexico
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Ranked #17 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
jimidu michigan
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10,617 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,965)
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michigan
1 review
4 of 5 stars Reviewed yesterday NEW

Family of 4 with 2 children 14 & 12. Booked under a member so transportation was great and just our family, arrived to moon and received the wash cloths & flowers of course room was not done since we arrived at 11am, attempted to get something for lunch inside and nothing was open accept the coffee/Panini shop, got our suits... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just got back this morning from the Moon Palace Nizuc. We traveled with a 1 yr and 4 yr old. From the airport pick up to the drop off--it was a breeze. Everyone was very good. The restaurants were all delicious and accommodated our large family group of 14 (6 adults, 8 kids under 10). The credits were awesome and... More

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Petal, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great area, services, food, comfortable, just the best! We had so much fun here! No complaints at all! We should of stayed 12 days instead of 8.....there was so much to do and see. Leave enough time for the relaxing part!

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Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My fiancé and I just came back from the Moon Palace. We stayed a total of 8 days and 7 nights - we had such a wonderful time, we don't even want to wait until our honeymoon to return! The resort is XXL. We were discovering little nooks and crannies up until our last day there. The food was delicious,... More

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New York City, New York
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel but DO NOT STAY HERE if you want to go to the beach, the water if full of seaweeds they have the 2nd largest reef in the world after the one in Australia, we water was TERRIBLE I was not able to put my foot in the sea, we had to take day trips to their sister hotels... More

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Blainville, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed last week at the Moon Palace we we loved our stay!!!! Great food, very nice rooms and so many activities for everybody. We are looking to go back for XMas with the kids. The only negative point is the beach: The beach is nice, but the ocean is not swimmable. Would go back in a heartbeat:)

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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

The Moon Palace Resorts offers all you can ask for during your vacation. Multiple properties gives you a choice as to what type of vacationer you are with different activities at each location. Service went above and beyond what was expected. Properties are well maintained. Food was excellent. Staff was very attentive. I would definitely recommend Palace Resorts and I'd... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Rodulfo topped off another great dining experience here at the Moon Palace with a flaming Mayan coffee! A talented server, one of many, here at the Mangler restaurant! Buenos Noches. Armando, the manager here, saw that every detail was executed to perfection! Ivan and Efren also made us feel like part of the family!

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Cancun, Mexico
1 review
5 of 5 stars Reviewed 2 days ago NEW

they know exactly how guests want to be attended, food and beverages are best quality, employees always smiling, best place for meetings, different options for entertainment, restaurants, etc.. congratulations

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Will definetly recommend if your staying in cancun and want lots to do then stay here in complete bliss fullness. You should stay here there is no other hotel that will come close to this place. Room size is good and there is plenty to do and the resort credit works well too.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very good(129)
  • Sunrise section(78)
  • Great time(73)
  • Room service(73)
  • Pool area(58)
  • Kid Club(34)
  • Hotel zone(26)
  • Nizuc side(18)
  • Friendly and helpful(17)
  • Romantic dinner(14)

Additional Information about Moon Palace Golf & Spa Resort

Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Moon Palace Golf & Spa Resort 4.5*
Reservation Options:
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Also Known As:
Moon Palace Hotel
Moon Palace Cancun Mexico
Cancun Moon Palace Resort
Moon Palace Mexico

6,738 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Romantic Hotel in Cancun #9 Business Hotel in Cancun #10 Spa Hotel in Cancun #14 Family Hotel in Cancun #16 Top resorts Hotel in Cancun #16 Luxury Hotel in Cancun #17 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Located on Cancun's tranquil south shore, this resort offers 2,433 accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. ... more   less 
Number of rooms
2433

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Moon Palace Golf & Spa Resort and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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