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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
Hotel amenities
Moon Palace Golf & Spa Resort
Ranked #12 of 175 hotels in Cancun
4.5 of 5 stars 4899 Reviews
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4,899 reviews from our community

What travelers say about this hotel
  • Very good(106)
  • Room service(97)
  • Sunrise section(57)
  • Great time(56)
  • Hotel zone(55)
  • Pool area(49)
  • Nizuc side(49)
  • Italian restaurant(30)
  • Really nice(22)
  • Friendly and helpful(18)
Traveler rating
    2,990
    1,085
    357
    270
    197
Only show reviews for Family (1511) | Couples (1350) | Business (178)
Date Rating
Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed May 15, 2012 NEW

The point system is a racket, it's sooo hard to use the points and then they charge you some trumped up tax (11%) to use the points anyway. My wife got very ill the night before we left, what a fun trip home she had, food poisoning, took her 5 days to recover. And then the worst was the 2... More

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Onsted, Michigan
1 review
5 of 5 stars Reviewed May 15, 2012 NEW
1
person found this review helpful

Stayed a week at the Moon palace, there was not one complaint! Amazing food, amazing service, friendly people, gorgeous pools!! We had the best time at the pool with Alonso Bazan, Omar Valencuela and Ivan. Can't say enough good stuff about them. Moon Palace will defiantly be my next place for vacation again. More

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Motherwell, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2012 NEW

found the resort fabulous, the many restaurants with excellent food especially el manglar with their friendly and helpful staff, Raquel, Gabriel, Noemi, Carlos and Rafael to name a few know how to look after you. The spa was one of the best that i have used , and nothing was a problem for anyone. The room credits you receive let... More

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Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed May 15, 2012 NEW

Wow, what else can I say, this was one of the best places we've stayed, the nicest staff, accomodations were great, they treated our kids as first priority, rooms were excellent in the Grand side, beach average, pools great, nothing terrible to say, awesome experience. Only things they say at the time share presentations that your room credits can not... More

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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed May 15, 2012 NEW
1
person found this review helpful

THe property is beautiful and well maintained. The staff is incredible and really made our stay a wonderful, relaxing experience. Everyone was so helpful and loved serving, assisting and providing information whenever needed. The restaurants were great with delicious food. The golf course is amazing and the spa was such a relaxing experience. We were very impressed with everything. We... More

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Miami, Florida
1 review
5 of 5 stars Reviewed May 15, 2012 NEW
1
person found this review helpful

My girlfriend and I recently spent 5 days at Moon Palace. We could not have been more impressed with how genuine and friendly every member of the staff was. Walter at the Sunrise Chinese restaurant was incrediblle. Francisco at the activities desk was so welcoming and always remembered our names. Jacinto (misspelled...we called him Jota) at the Nizuk pool absolutely... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed May 14, 2012 NEW
2
people found this review helpful

The food was fantastic pretty much everywhere on the resort compared to others in this area. There were limited amount of things to do on the resort in terms of attractions but this problem was alleviated by the resort credits you were able to use for golf, spa and excursions. There were however other costs to these (ie. 50$ for... More

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Hoffman Estates, Illinois
1 review
5 of 5 stars Reviewed May 14, 2012 NEW

Normally don't take the time to signup & write a review but I felt I had to. What an incredible place. This was probably my 5th trip there & certainly won't be my last. I just want to make note of a few people that just did outstanding jobs. We stayed at the Sun Rise but walked daily to the... More

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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed May 14, 2012 NEW
1
person found this review helpful

I took my daughter to Moon Palace for Spring Break and I must say we had an absolute ball!!The grounds were beautiful the food was awesome.My daughter really liked the king sized jacuzzi in the room. My travel agent Jaimi Smith from Beach Bum Vactions, did a wonderful job booking and coordinating everything for us. She had everything down to... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 14, 2012 NEW

I have stayed here before but this time I used my credits. I upgraded to the conierge level if you do this you can use the Private Beach which is fantastic. There was a waitress her name was Miriam Fernandez, she was fantastic one of the best her service was amazing, she even bought drinks down to our luxury beds... More

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Additional Information about Moon Palace Golf & Spa Resort

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Price Range: $$$$

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Moon Palace Golf & Spa Resort
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