We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 175 Cancun hotels

Moon Palace Golf & Spa Resort

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Km 340, Cancun 77500, Mexico
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 30% Off
Save Saved
You added Moon Palace Golf & Spa Resort to your Saves list
Moon Palace Golf & Spa Resort
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Booking.com
and 8 more sites!
84%
Ranked #18 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed today
Avon1 London, United Kingdom
Write a Review

9,398 people have reviewed this hotel

Traveler rating
    5,924
    2,032
    714
    424
    304
See reviews for
3351
2737
35
374
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,531)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

to take part in all the activities in a week. Excellent rooms, various activities at the resort. A good selection of restaurants. The spa treatments were amazing. Room toiletries are of high quality and never in shortage.

Was this review helpful? Yes 1
whittier, ca
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

We stayed at the Moon Palace Resort in March for a family vacation. The rooms were comfortable, the food exquisite (so much variety!) and the service was superb. My 4 year-old loved the kids club, the various pools and entertainment. She keeps asking when we're going to go back. We used the Cancun Nanny Service that the ladies at the... More

Was this review helpful? Yes 1
Buffalo, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Great trip to the Moon Palace we stayed for 12 nights and this is our 10th trip to the area (we stay at a different resort every time). We have a 13 year old daughter. Positive: Fabulous service everywhere and with a smile even though it probably was at high capacity due to Easter break. I think this is the... More

Was this review helpful? Yes 2
Richmond, Virginia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Moon Palace is a beautiful resort! Well-maintained, clean, and top-notch room accommodations! Would highly recommend to families looking a resort with great restaurants, beautiful pool and the staff is the friendliest staff I have ever encountered at any of the other resorts I have stayed in! Daniel Espinosa in Public Relations was very helpful, Noe in the Steakhouse was a... More

Was this review helpful? Yes 1
Charleston
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ok just a quick summary of what is good and not so good... Excellent- Overall Food quality/Staff/ Rooms/Brazilian and Mexican restaurants Needs Improvement: Daily phone calls harassing you to come to a time share sales session- People I'm on vacation, don't harass me! Japanese Restaurant is not very good. And a complete flop with bad entertainment and poor food is... More

Was this review helpful? Yes
Galena, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

We have been to this resort 3 times. And it does not cease to impress! The resort is beautiful and the people are the kindest people I have ever met! They serve with a genuinely happy heart. The lobby, the pools, the rooms are gorgeous. The landscape and gardens are beautiful! The food is unbelievable! The beach is the only... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

If anyone is going to cancun they should try moon palace it's a wonderful hotel the restaurants ,food ,staff you can't fault anything .The people are so friendly can't do enough for you we have been 5 times and would go again if we got chance so give it a try Anne hogbin

Was this review helpful? Yes
Newhall
2 reviews
5 of 5 stars Reviewed yesterday NEW

Everything at this resort is 5 star, but my best experience of service came at the Lobby Bar in Nizuc. Hairo and Juaquinn went above and beyond the call of duty. We went there to pass time until our restaurant reservation one evening. We had a couple very well made Martinis, then went on our way. We had such great... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Let me start with saying this has been an amazing vacation we been to lots of different places and this has to be one of our favorites . The food was amazing there's an Italian restaurant Very Beautiful the design of the place is breath taking and they have A guy named bela dulca his a pianist Beautiful music ,... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've taken my family to this resort 3 times and can't wait to go back again! The service is first class. The people are friendly. The accommodations are spectacular. Each time we go back, they have implemented thoughtful improvements that make the experience even better than before. The fitness center is top notch. Better than the one at home. Spa... More

Was this review helpful? Yes 1

Been to Moon Palace Golf & Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(130)
  • Sunrise section(79)
  • Room service(74)
  • Great time(73)
  • Pool area(58)
  • Kid Club(34)
  • Hotel zone(26)
  • Nizuc side(18)
  • Friendly and helpful(17)
  • Romantic dinner(14)

Additional Information about Moon Palace Golf & Spa Resort

Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Cancun
#10 Business Hotel in Cancun
#15 Family Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Moon Palace Golf & Spa Resort 4*
Official Description (provided by the hotel):
Located on Cancun's tranquil south shore, this resort offers 2,433 accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Tingo, Amex, Venere, BookIt.com, Asiatravel.com Holdings, Otel, Hotels.com and Jetsetter so you can book your Moon Palace Golf & Spa Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moon Palace
Moon Palace Hotel
Moon Palace Cancun
Moon Palace Golf Spa Resort
Moon Palace Resort
Moon Palace Cancun Mexico
Cancun Moon Palace
Cancun Moon Palace Resort
Moon Palace Golf Resort

Owners: What's your side of the story?

If you own or manage Moon Palace Golf & Spa Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.