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All 172 Cancun hotels

Moon Palace Golf & Spa Resort

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 307 Km 340, Cancun 77500, Mexico
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Ranked #11 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
  • Reviews (10,065)
  • Photos (6,379)
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  • Room tips (2,774)
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10,065 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,774)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I'm not sure I've ever written a review but I had to give props for this place. First things first. It's about 5 min from the airport. That's awesome! We came with members so we got a discounted rate but what we got for the money was amazing. We stayed in Nizuc & our waiter everyday at the buffet Mardo... More

Was this review helpful? Yes 1
Greenville, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

6 Days, 5 Nights First tip, if you have ANY questions regarding your upcoming vacation be sure to contact Moon Palace via email. They will respond quickly. The additional information from emailing with the resort helped to plan a full week of fine dining, relaxing pool time, an afternoon at the spa and even two days of excursions (Beach Palace... More

Was this review helpful? Yes 6
Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We love this resort. We have been members for more than 15 years and we feel like we are home when we are there. We get to know the employees and they are the best. To name a few, Chef Dario, Chef Alejandro, Leydy, Ricardo, Fernando and all of the Caribeno Restaurant. Our concierge Claudia helped me a lot with... More

Was this review helpful? Yes 1
Kingston-upon-Hull, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the second time I have been to Mexico but the first time I stayed here. This hotel had everything anyone could want, great people, great service, great food the choices for food was amazing so many restoronts to choose from and places for entertainment and drinks. The pools were all great entertaining ones and quiet ones . We... More

Was this review helpful? Yes 7
ventura, CA
19 reviews 19 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in late May in the Nizuc area in the rooms with the aguila section. We are a family of four (two kids ages 8 & 10). We originally were going to get a bottom level room but requested to be moved to the top floor and it was great with an ocean view. The pool right out... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

De Moon Grand Gracias. Alfredo, Enrrique, Ady,miguel AAguilar,m Mercedes,felipe,Gladis,Amalia,RomeoJosafat,Marisol,Luis,Claudia,Sara, sunrise main lobby. thanks Freddy,Ivan, Emilo. NOAR.Thank You DJ Ulises.bar ,Daylan.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our stay was good but went there for our anniversary and every one else wee spoke to that was there for there anniversary got special things done for them wee we're told wee would get a special thing done for us but dident

Was this review helpful? Yes 1
Mantua, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The rooms, the food, the service all were great! I would recommend- especially since they are doing beautiful renovations on the other end of the resort. Should be beautiful!! Highly recommend. My sister had her wedding there and the weather was a little dicey night of the wedding. The management made sure it went off without a hitch. A little... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for our honeymoon and would highly recommend the resort. On arrival, I was given a flower and we were both given cold towels - much appreciated after a 10 hour flight! Check in was easy and our suitcases were taken to our room for us. Our room was lovely - really clean and modern with a nice... More

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived..it was perfect! My fiancée and I took our 3 teens (ages 17, 16 and 13) for a week and stayed in Sunrise. I can't say enough about this resort. Our teens met others their age from the US and had a blast at night time just hanging around the resort. It is a very family... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(129)
  • Sunrise section(78)
  • Great time(73)
  • Room service(73)
  • Pool area(58)
  • Kid Club(34)
  • Hotel zone(26)
  • Nizuc side(18)
  • Friendly and helpful(17)
  • Italian restaurant(14)

Additional Information about Moon Palace Golf & Spa Resort

Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Moon Palace Golf & Spa Resort 4.5*
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Also Known As:
Moon Palace Hotel
Moon Palace Cancun Mexico
Cancun Moon Palace Resort
Moon Palace Mexico

6,379 photos of this hotel

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Room/suite (802)
Family/play areas (117)
Dining (374)
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Bathroom (63)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Cancun #7 Romantic Hotel in Cancun #9 Business Hotel in Cancun #10 Luxury Hotel in Cancun #11 On the Beach Hotel in Cancun #11 Top resorts Hotel in Cancun #14 Family Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Located on Cancun's tranquil south shore, this resort offers 2,433 accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. ... more   less 
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