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All 175 Cancun hotels »

Park Royal Cancun

3.5 of 5
Blvd. Kukulcan Km 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Park Royal Cancun
Ranked #29 of 175 hotels in Cancun
4.0 of 5 stars 906 Reviews
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906 reviews from our community

What travelers say about this hotel
  • Italian restaurant(27)
  • Very clean(12)
  • Great time(11)
  • Isla mall(9)
  • El Mirador(7)
  • Coco bongo(7)
  • Hot dogs(7)
  • Very good(5)
  • Pretty good(4)
  • Ambassador suite(4)
Traveler rating
    359
    328
    114
    55
    50
Only show reviews for Family (215) | Couples (219) | Business (4)
Date Rating
Ontario
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed January 29, 2012
2
people found this review helpful

This was our 3rd trip to The Park Royal and it's become our home away from home. We have travelled a lot on the last few years, and this resort is the cleanest place I have ever seen. It is spic and span!! There is always someone cleaning somewhere. We love this resort for many reasons, we love the location... More

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See 5 more reviews by Ontariobeachbummin for Cancun
Glen Spey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2012
3
people found this review helpful

First of all, I want to say my stay here was very nice. The rooms and grounds were exceptionally clean and the staff was THE best. But it did have some discrepancies when it came to what was advertised: 1. There is no "Adults Only" pool. Apparently more than 2 years ago they made it a "Family" pool. 2. There... More

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Conifer, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

I stayed at Park Royal for a week a couple of weeks ago and I had a great time. It was my first time being in Mexico and it exceeded my expectations. I loved everything about Park Royal. The decorations and hotel rooms were a little out dated and old fashioned but we were hardly in our rooms so it... More

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lakeville, minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 22, 2012
3
people found this review helpful

I just returned today from the Park Royal, Cancun. Positives 1st. Very neat grounds, beach and room. This however has been the rule not the exception for all 5 of my visits to mexico. Bartenders & wait staff & room keepers friendly and do a very good job making you feel welcome. Again, the rule for resorts in Cancun, Riveria... More

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See 4 more reviews by lieutenant4 for Cancun
Waltham, Massachusetts
1 review
5 of 5 stars Reviewed January 22, 2012

My parents have had a time share at the Park Royal since I was 1 years old. I have grown up with the staff, which treat me like family. As i got older, I started going out with the excellent entertainment staff. They bring you to the clubs through a shuttle, safely, they provide you with a table and an... More

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Oslo, Norway
1 review
5 of 5 stars Reviewed January 22, 2012

A family of 6 from Norway had a great vacation at this hotel. Very good service, clean and nice rooms and exellent staff! We would like to thank especially Rocio, John, Carlos, Alex and Paco for a lot of fun :) We hope to come back soon! More

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Montreal, Canada
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 17, 2012
4
people found this review helpful

Park Royal Hotel in Cancun is an average 3 star North American hotel, with ups and downs. To start with the ups: the location is very good – walking distance from the ISLA shopping mall; the food is good – maybe not so many choices but at least what they prepare is tasty; the service in the restaurants is very... More

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See 2 more reviews by justprincess for Cancun
Norway
1 review
5 of 5 stars Reviewed January 11, 2012

It`s only one thing to say - absolutely amazing! We had presidental suite - nice room with a large balcony w/jacuzi. Restaurant: Great food - everyday diffrent menu. Buffet restaurant was best - we think. Just try it - you`ll love it More

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Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2012
2
people found this review helpful

Last December I stayed at this hotel with a group of Europeans and my family from Mexico. The stay in the Hotel was great! everything was very well organized and the personnel in general were super friendly, the waitress and the bar attenders were very sincere and eager to provide a good service, perhaps there should be certain improvement in... More

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Roslyn Heights, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2012
3
people found this review helpful

The whole vacation was incredible. I had the best time. Never have I stayed at a hotel with employees as personal and friendly as this. They truly went out of their way to make sure each person was having a great time. Francisco (Paco) did a great job making sure there was always something to do, and just doing everything... More

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Additional Information about Park Royal Cancun

  • Park Royal Resort Cancun
  • Park Royal Piramides Cancun
  • Park Royal Piramides
Address: Blvd. Kukulcan Km 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Price Range: $$

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Park Royal Cancun
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