Last December I stayed at this hotel with a group of Europeans and my family from Mexico. The stay in the Hotel was great! everything was very well organized and the personnel in general were super friendly, the waitress and the bar attenders were very sincere and eager to provide a good service, perhaps there should be certain improvement in... More

The whole vacation was incredible. I had the best time. Never have I stayed at a hotel with employees as personal and friendly as this. They truly went out of their way to make sure each person was having a great time. Francisco (Paco) did a great job making sure there was always something to do, and just doing everything... More

First time to this hotel in Cancun. Was not disappointed. Have been to nicer but the staff made up for it. Everyone was great. The beach was beautiful. More

Our vacation was absolutely amazing! There was always so much to do! Francisco (Paco) was so much fun!!! He made the vacation so special!!! He made sure everyone was having a great time and always got everyone involved! We made so many friends! I would stay at any hotel just for the entertainment!! If Paco is there you are going... More

We were here in September 2011 and loved it . The place was very clean , the employees very very kind and helpful. Entertainment staff funny and family oriented. We enjoyed the food too and the whole package. More

This was a girls trip to Cancun (mom, daughter and friend). We checked in on Friday to avoid the crowds on Saturday. We were welcomed with a drink at check in and after a long morning of traveling our bags were taken upon arrival and held for us until our room was ready. We had a remodeled room on the... More

The hotel was fabulous. This was my families sixth time to cancun and the was by far the best. The entertainment staff waa so fun and energetic :) francisco dis a great job getting everyone involved. The best game was by far beach olympics. The whole entertainment staff made our trip unforgettable. We plan to go back next year! More

This was my first trip to Park Royal. Staff are very friendly and the hotel is very clean. Make sure to arrange transportation to the hotel-we paid $40 for a shuttle, taxis tried to charge us $60. Taxi's from the hotel to airport are only $30 as it is a different operator. The beach is awesome, can't be beat. We... More

We stayed at the Park Royal Cancun in mid-December last year and we liked the location (near La Isla mall and reasonable walking distance or short bus ride to other attractions), the beach, the cleanliness all around, the friendliness of the bartenders, and the kids-free, more romantic environment at the reservations-only Italian restaurant. We did not like the limited entertainment... More