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All 175 Cancun hotels

Park Royal Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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Park Royal Cancun
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Ranked #53 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed 3 days ago
Vito C Toronto, Canada
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1,745 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Park Royal Cancun beginning of April - 2014 Food was great, beach was nice, however, RED flags everyday - meaning not safe for swimming in the ocean. We did the Xel-Ha trip ( great snorkeling ) and Tulum. Snorkeling in Puerto Morelos as well, nice small town feel, however, waves were a bit too strong for... More

Was this review helpful? Yes 2
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Not the cheapest but worth it. You must go to the Coco Bongo. The pools are beautiful. All facilities are clean and pristine. Food is ok, snacks at the pool are good. All inclusive is fun for a few days to relax. Having 2 pools one with loud music and one quiet is excellent. Not a lot of shade though... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

First off, we actually own time at this place but have not been there for the last 5 years. The arrival to the hotel is very good. Staff is right there to help and get you in the door. The lobby is VERY clean and they offered us a drink. The front desk has our info, but tells us we... More

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Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

WE picked the park Royal because of location and price. It was definitely a good value. It was much less expensive than all of the all-inclusives that i researched. The food was good. There was the buffet 3x a day that had a good variety of food. They had a different theme each night. Too many sauces and not enough... More

Was this review helpful? Yes 2
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was immaculate, so clean and comforting for a spring breaker and the addition of Paco, Carlos, and everyone else involved with the nightlife entertainment was top of the line, absolutely made me feel at home with my friends going out and it made all the difference. Everything about this hotel makes for a perfect getaway from the food... More

Was this review helpful? Yes 1
Tampa, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was great and very accommodating...But the entertainment staff is absolutely exceptional...They always show you a great time no matter what... Paco does a great job of not only keeping you entertained during hotel hours but also knows the best places for night life. Johnathan is another staff member that stands out amongst the rest.

Was this review helpful? Yes 2
Lombard, Illinois
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved everything about this place. The beach was amazing!! Also the staff were super nice starting with Benjamin and Abelardo they were from the pool bar they were awesome and the entertainment team were great. The place was super clean and the food was very good. I think this is how park royal do things because in 2012 we... More

Was this review helpful? Yes 1
PBG, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Son and friend stayed here over college spring break. Every cent they had plus phones were stolen from room. Inside job. At first security was helpful, the next day...not so much. Never ever stay here. Everything you have will be stolen.

Was this review helpful? Yes 2
Buenos Aires, Argentina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It is a good pace to relax, swimming pools are well organized and clean,the hotel ubication is close from the clubs zone. Thefood is not too good, but the staff , service and beach are excelent. the price is good too!!!!!!!

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Norfolk, Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Food not good. No ice cream, no peanut butter. Maybe a baked potato bar would be good, or perhaps a pasta bar! That would make a lot of people happy. Service was spotty. Beach is beautiful but hotel not equipped for emergencies. Had an emergency while we were there lifeguards had to go to hotel next door to get emergency... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(14)
  • Entertainment staff(4)
  • Very good(3)
  • White sand(3)
  • Great time(3)

Additional Information about Park Royal Cancun

Address: Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
#52 Family Hotel in Cancun
#53 Business Hotel in Cancun
#53 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Cancun 3.5*
Official Description (provided by the hotel):
Cancun Caribe Park Royal Grand is conveniently located right in the heart of the Hotel Zone next to the very exclusive, La Isla Mall. The International Airport is located only 20 minutes from the hotel and you'll be within walking distance of the best restaurants and stores.From the Park Royal Grand walk over to Cancun's excellent shopping center and discover places like Kukulcan mall, Flamingo mall, Forum mall, Coral Negro market, and Caracol mall.Souvenirs and bargains abound as you stroll through the stores in the heart of Cancun's hotel district. Whether you are looking for a new designer outfit for yourself or a gift to take home to your loved ones, you’ll find it here ... more   less 
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Also Known As:
Park Royal Cancun Hotel Cancun
Park Royal Cancun Hotel
Park Royal Resort Cancun
Park Royal Piramides Cancun
Park Royal Piramides

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