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Park Royal Cancun

Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Park Royal Cancun
Best prices for: 1 room 1 guest
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Ranked #57 of 178 Hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
bryali2304 seaham
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2,270 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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seaham
Contributor
11 reviews 11 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As the title says, food there was a good choice different themed every night, staff were very helpful with any problem you had if any, place was spotlessly clean, cleaners were working all the time, pool areas were very good, the only thing what could do with improving is the evening entertainment. but all in all an excellent choice of... More 

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Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

The property was beautiful and all of the staff was very personable and welcoming. I enjoyed the pool activities with Mr. Vinney, David, Louis, and others. The pool aerobics and dance lessons were a blast! Enjoyed the meals and service, they had great variety.

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Lac La Biche, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We traveled as a family on our Spring Break. Every morning after an amazing breakfast we would go for a walk. As we walked toward the beach our thoughts were "We are truly living in a postcard!" It was so beautiful, the beach is amazing and we had so much fun playing in the ocean. We were very impressed with... More 

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new jersey
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

had a wonderful 7 day vacation. was a little apprehensive about an all-inclusive as this was a "first", but it turned out "ok". There was a lot of food--not always "good",but you can get by. The drinks were nver-ending and you could select your own brand of liquor. The rooms were a disappointment in that they were "hotel-ish" and not... More 

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Buffalo, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is the second time my husband and I have celebrated my birthday at the Park Royal in Cancun. It is a great family resort with a wonderful staff. The facilities are clean and well kept. The food is very good and the special restaurant, "The Matador" has wonderful Italian selections. It is an all inclusive resort with many activities... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Literally just got back from Mexico a few hours ago... Pooped, but thought I'd write a review before I forget to! I really enjoyed the vicinity, the staff was kind and courteous. Close to La Isla Mall, Bus stops and lovely view of the beach!! When we arrived, we arrived early so I knew we had to wait awhile, so... More 

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is a no brainier. My stay was excellent. Service very good. Food very good. The place was kept very clean. If you pre-pay the all inclusive meal package is reasonable. I'm glad I did the pre-pay.

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Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved this resort. Excellent staff. I was so impressed with the beautiful marble floors and the constant cleaning. It was spotless. The food choices were superb. The resort is located across from a major shopping mall which has everything you would want to buy. Great value. Will definitely stay there on our next trip. Get a Presidential Suite. You won't... More 

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cvg
Top Contributor
87 reviews 87 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been going to Park Royal Piramides for more than 25 years consecutively and love it. It has the best beach in Cancun. It is located across from La Isla Shopping Mall. It is noteworthy for its friendliness. They treat you right. There are two pools. The breakfasts are the best around. Maintenance is spotless.

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monica c, General Manager at Park Royal Cancun, responded to this review

Dear Guest; The entire team of Park Royal Cancun are very happy to read reviews like this, letting us know our clients are satisfied with our entire hotel, food, service and areas. Thanks for took your time to write this amazing review sharing us your experience, we will improve and keeping giving the best to keep our happy clients, and... More 

Columbia, MO
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We took the entire extended family, i.e. daughters, sons in law, grandkids, etc. to Cancun in February. Because of the large size of our party, we wanted a reasonably affordable all inclusive resort. The Park Royal offered the best all inclusive rates, so we made the reservation knowing "you get what you pay for." The resort met all of our... More 

Was this review helpful? Yes 1
monica c, General Manager at Park Royal Cancun, responded to this review

-- Here in Park Royal Cancun We appreciate the time taken to send us comments on your stay at the hotel. We are pleased that we could get you to spend wonderful moments, thank you for choosing and allowing us to serve you. Thanks for being part of our family and look forward to your visit soon. Cordially, More 

Hotel Review Summarization

What travelers say

  • Italian restaurant(10)
  • Entertainment staff(4)
  • White sand(3)
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1,504 photos of this hotel

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