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Marriott CasaMagna Cancun Resort

4.0 of 5
Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #13 of 170 hotels in Cancun
4.5 of 5 stars 1039 Reviews
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1,039 reviews from our community

What travelers say about this hotel
  • Casa Magna(55)
  • Breakfast buffet(42)
  • Very nice(33)
  • Hot tub(30)
  • Thai restaurant(21)
  • Ocean view room(21)
  • Sports bar(19)
  • Hotel zone(19)
  • Pool area(19)
  • Friendly and helpful(12)
Traveler rating
    650
    275
    67
    35
    12
Only show reviews for Family (258) | Couples (297) | Business (36)
Date Rating
Goofster56
Methuen, Massachusetts
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed January 30, 2012
3
people found this review helpful

My husband and I spent his 60th birthday at CasaMagna. It was our first trip to Mexico and Cancun. What a wonderful experience! The CasaMagna is a beautiful setting. Our room was immaculate and well serviced during our entire stay. The bed was extremely comfortable. The staff was friendly, attentive, and very helpful. The hotel, the pool, and the hotel... More

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rshess
Noblesville, Indiana
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed January 30, 2012
2
people found this review helpful

Stayed for 6 days with a girlfriend. Roberto at the pool was great. Cadillac Margarita and shrimp ceviche everyday for lunch. Best vacation ever! More

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ManUtdTx
College Station, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

My wife and I recently stayed at the Marriott Casa Magna Cancun Resort with my in-laws and my five children and had a truly spectacular vacation. The pool is very nice and doesn't feel crowded, there is plenty of beach space with lots of covered and uncovered lounge chairs, the wait staff were friendly and very accommodating, and the atmosphere... More

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EagleDad
Boise
Senior Contributor
45 reviews
28 helpful votes
5 of 5 stars Reviewed January 29, 2012
6
people found this review helpful

My wife and I stayed at the Marriott CasaMagna for 4 days in late January and absolutely found paradise. We are Marriott Gold members with plenty of nights in hotels to compare to. We booked a Resort View room and were upgraded to an ocean view room at no charge. Below I have a few details on which rooms have... More

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alstevens
San Antonio
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed January 28, 2012
1
person found this review helpful

My husband and I have been to Cancun several times, and we have stayed at the CasaMagna twice, truely enjoy our stay, the conceirge is very helpful in recommending restaurants and things to do. The rooms are regular size and beds are comfy, our room had a small balcony but very small. They even have coupons and discount cards if... More

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Theresa P
Reading, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

My son and I stayed at the Casa Magna from January 14th thru the 21st as part of a large group function. From the moment we entered the building we were made to feel like royalty. Our room was spacious, clean and the view was breathtaking. The staff at Casa Magna was extremely attentive and professional. Their disposition was always... More

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tmccaleb
Tallahassee, FL USA
Top Contributor
59 reviews
87 helpful votes
3 of 5 stars Reviewed January 24, 2012
2
people found this review helpful

We arrived at 1:00 pm on Saturday. A room was not available, but we were told to return around 3:00. At 3:00 we were told a room was still not available, and it was pointed out to us (by the same person we saw at 1:00) that check-in was at 4:00, as if she had never told us to come... More

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MarriottCancun, Public Relations Manager at Marriott CasaMagna Cancun Resort, responded to this review
January 31, 2012

Thank you very much for giving us your feedback. Our check-in time is in fact at 4PM; we always do our best to give the rooms earlier to our guests when our occupancy allows us to do that. We agree this information should have been given to you by our Guest Service Agent at the very beginning. We are sorry... More

Ninavcr
San Jose, Costa Rica
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed January 24, 2012

The hotel is really nice always celan and Well maintained and the staff is very profesional More

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Joe D
Austin, Texas
1 review
5 helpful votes
2 of 5 stars Reviewed January 22, 2012
5
people found this review helpful

As someone who travels for a living, i have experienced the spectrum of service and quality among hotels. It is the exception rather than the rule to have a five star property disappoint, but when it does, it is noteworthy. First, let me say that the hotel is beautifully located, and appears well-kept. The night of our arrival revealed a... More

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MarriottCancun, Public Relations Manager at Marriott CasaMagna Cancun Resort, responded to this review
January 31, 2012

Thank you for sharing your feedback on what appears to have been a negative experience at our hotel. Please accept our sincere apologies. We are sorry that you decided to leave our hotel but our Manager on duty did the best to help your travel agent representative to relocate you, and only one night, the night that you spent at... More

Lazymind
Detroit, MI
Contributor
13 reviews
17 helpful votes
5 of 5 stars Reviewed January 22, 2012

Great Hotel – Can’t Go Wrong Here Stayed at the Marriott from 1/14 to 1/19/12. Booked an Ocean view room (4th floor) with the all inclusive package (Added about $63 USD per day per person to the room rate). View was great; we were in full view of the ocean right from our king bed. Our friends had the same... More

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Marriott CasaMagna Cancun Resort Also Known As

  • Marriott Casamagna Cancun Hotel
  • Marriott Cancun
  • Cancun Marriott
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico

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Marriott CasaMagna Cancun Resort
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