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CasaMagna Marriott Cancun

4.0 of 5 Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,299 reviews from our community

Traveler rating
    1,296
    717
    175
    78
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (513)
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    (580)
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There are newer reviews for CasaMagna Marriott Cancun
See the most recent reviews
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 6 days ago NEW

What a lovely destination!! The hotel lobby is absolutely beautiful and the entire staff was ALWAYS happy to help with anything and always with a smile on their faces! Our room was lovely and we had an ocean view which was wonderful to wake up to each day! We especially enjoyed David who provided us with poolside beverages many of... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear TMoney47, Thank you for your lovely comments, we are glad to know that you find the service you were looking for and deserve, we are always happy to host all our guests and made of their experience something marvelous! We will share your comments with David! Which restaurant did you enjoyed the most? I think Teppayanki show of Mikado... More 

Somewhere over America
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our company uses this hotel for layovers when we are in Cancun. As an airline captain, I spend a lot of time in hotels and I would have to say that the Marriott in Cancun is one of my favorites. The staff is absolutely lovely, friendly and helpful. The rooms are quiet, clean and comfortable with lovely beds and patios... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Capt. Jason Goldberg, Thank you for sharing your review with us, I’m happy to know that you enjoyed our hotel during your stay, as you mention our quiet rooms are perfect to have a good rest, and waking up with a Caribbean view is the best way to start your day! Thank you for noticing our staff and facilities,... More 

Boston, Massachusetts
Top Contributor
183 reviews 183 reviews
89 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this Marriott resort for a week to attend an International Sales Summit for my Company. The property is attached to the JW Marriott, which both feature incredible pools, beach , and some of the best restaurants in Cancun! The service from the front desk, housekeeping and others was very good. As a Lifetime Platinum Guest I was... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear MEProfenno, Thank you for sharing your review with us, I’m always glad to receive feedback from our loyal guests, I’m sorry for all the inconveniences you experienced during your stay! Thank you for noticing our meeting facilities we have one of the best ballrooms in town and our staff is well train to make of the events something wow!... More 

East Greenwich, Rhode Island
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just spent 10 perfect days at the Casa Magna. We have been to this hotel before and couldn't wait to come back. This hotel does not disappoint, from the moment you walk in and take in the view, to the staff, to our room, try staying on the 3rd floor the decks are much bigger, to... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Sgazzini, I’m glad to read reviews of our loyal guests, I happy to know that you enjoyed your stayed again, thank you for trusting us for your Cancun escapes! What’s your favorite activity in the hotel? We are looking forward to host your stay next year and make of your vacations something memorable and wow! Thank you for sharing... More 

Springboro, Ohio
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a 4th floor ocean view room and were very pleased with the gorgeous view from our balcony. Overall service was very good...many employees made a point to learn your name and make you feel welcome. Lunch spot by pool area is very nice. We are there almost every day. Red Snapper sandwich and veggie wrap were my... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Nicole N, I’m happy to know that you spend a wonderful stay with us! All the staff works really hard to provide memorable experiences! The red snapper sandwich is a must in our beach restaurant great choice! Thank you for your great comments on our venues, Champions is perfect to enjoy your favorite sport while having a drink and... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When staying at the CasaMagna Marriott Cancun Resort I enjoyed myself for the most part. The staff was very friendly and inviting to guest. They would help you out if you needed directions or recommendations on places to go. I also enjoyed the fact that the hotel was well maintained and clean. There was a small store on the first... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Weston B, Thank you for sharing your experience with us, I’m glad to know that you find the hotel you were looking at, with nice and clean areas and amazing pool facilities to relax and enjoy the Caribbean weather, I’m sorry for the inconvenience while trying to communicate with our staff, we will continue training them to avoid those... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our family just returned from our first trip to Cancun (all the way from Australia), and we weren't disappointed. The staff at the hotel were magnificent, there was never an issue with them. Leonardo was the most helpful person, and he quickly became our favorite. His knowledge of the tourist attractions, and Cancun in general, made our first visit even... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Elmejor001, We hope you had arrived safely to your home! I’m happy to know that you enjoyed your first visit to Mexico and our hotel! Thank you for sharing your lovely comments of our service we are always working hard to provide the best service in Cancun, I’ll share your comments with Leonardo! Thank you for taking a time... More 

Puebla
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed there a few times, the rooms are very nice, no carpets, clean, the pools and tub are great and they work late. The thai restaurant at the main entrance is a must. Beach, is good, but not the best one.

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Erin B, Thank you for sharing your experience with us, I’m glad to know you are a regular guest at our hotel, is always a pleasure to host your stay! As you mention Sasi Thai is a Must, the perfect place to enjoy a drink and an exquisite Thai meal while watching the lagoon! Thank you for your comments,... More 

Wisconsin
Top Contributor
199 reviews 199 reviews
74 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from our second visit to Cancun and the CasaMagna, and this will definitely be our home away from home on all future visits. Upon check-in, we were recognized as repeat guests and given a beautiful ocean front room. I had purchased a package that included 2 buffet breakfasts each day, as well as 25% off food onsite. This... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Wisgirl01, Thank you for considering us your home away from home, is an honor for us to host your stay and make of your holidays something amazing! Our Ocean front rooms are the best with incredible views of the Caribbean are perfect to linger a little longer while enjoying the view! We can’t wait to see you again enjoying... More 

long grove
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed the week after new year so the hotel was not overly crowded. Clean rooms, nothing special. Nice pool and beach. Never had a problem getting a chair, either at the beach or pool. The pool has a nice large hot tub which was nice to hit at the end of the day. We ate a few meals at... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Donlonggrove, I’m glad to know you enjoyed your stay with us, Cancun in January is always a good option to escape the cold weather, the first week is perfect to enjoy the hotel, as you mention is less crowded and you can find the perfect spot to relax and enjoy the sun! Champions is the best sports bar in... More 

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Hotel Summarization (Beta)

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Hot tub(5)
  • Sports bar(5)
  • Lounge chair(5)
  • Friendly and helpful(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#17 Family Hotel in Cancun
#17 Spa Hotel in Cancun
#20 Romantic Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun

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